Vendor page — TOPdesk

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Facts read from this source

• User base Report an error

  “10 million+ users get things done with TOPdesk”

• Modules Report an error

  “Tickets Knowledge management Dashboards Self-service Assets”

• Gartner recognition Report an error

  “TOPdesk recognized in the 2026 Gartner® Magic Quadrant™”

• Target segment Report an error

  “Gartner named us in their 2026 Magic Quadrant™. And we feel it reinforces our approach to ITSM: building a real solution for mid-sized organizations.”

• Company tenure Report an error

  “Our experts use 30+ years of best practices to get you started in no time – guaranteed success, without the heavy lifting.”

• Maintainability Report an error

  “Once set up, TOPdesk is easy to use and maintain – without coding or help from consultants.”

• Hours Report an error

  “Enjoy guidance from real, in-house people who care about your success – from Sales to our 24/5 Support team.”

• Surface Report an error

  “Connect TOPdesk with your favorite tools thanks to our endless integrations and API”

• Shared portal Report an error

  “Create a shared portal with other service departments for a smoother customer experience”

• Peer insights rating Report an error

  “Gartner Peer Insights 4.5/5”

• Feature list Report an error

  “Feature overview Incident Management Asset Management Change & Request Management Contract & SLA Management Knowledge Base Performance Dashboard Problem Management Self-Service Portal TOPdesk Robin”

• Languages Report an error

  “Dansk Deutsch English Nederlands Português”

7 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The Agent Advocate Ticketing, queues & SLA
• The Agent Advocate Integrations & API
• The Agent Advocate European sovereignty
• The Agent Advocate Pricing transparency
• The Data Protection Officer Ticketing, queues & SLA
• The Data Protection Officer Integrations & API
• The Data Protection Officer European sovereignty
• The Data Protection Officer Pricing transparency
• The Shop Operator Ticketing, queues & SLA
• The Shop Operator Integrations & API
• The Shop Operator European sovereignty
• The Shop Operator Pricing transparency
• The Integrator Ticketing, queues & SLA
• The Integrator European sovereignty
• The Integrator Pricing transparency
• The Skeptic Ticketing, queues & SLA
• The Skeptic Integrations & API
• The Skeptic European sovereignty
• The Skeptic Pricing transparency
• The Support Lead Ticketing, queues & SLA
• The Support Lead Integrations & API
• The Support Lead European sovereignty
• The Support Lead Pricing transparency