Pricing — HubSpot Service Hub

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Facts read from this source

• Free Report an error

  “Kostenlose Version Entwickeln Sie bessere Kundenerlebnisse – kostenlos 0 €/Monat Kostenlos für bis zu 2 Benutzer. Keine Kreditkarte erforderlich.”

• Professional Report an error

  “Professional Umfassende Helpdesk- und Customer-Success-Software zum Ausbau von Support und zur Stärkung der Kundenbindung Ab 90 €/Monat/Lizenz 100 €/Monat/Lizenz”

• Enterprise Report an error

  “Enterprise Unsere leistungsstärkste Helpdesk- und Customer-Success-Software für fortschrittliche Weiterleitung und Kontrollfunktionen auf Unternehmensebene Ab 150 €/Monat/Lizenz”

• Professional onboarding Report an error

  “* Die angegebenen Kosten beinhalten nicht das erforderliche einmalige Professional-Onboarding für eine Gebühr von 1.470 €. Mehr erfahren”

• Enterprise onboarding Report an error

  “* Die angegebenen Kosten beinhalten nicht das erforderliche einmalige Enterprise-Onboarding für eine Gebühr von 3.420 €. Mehr erfahren”

• Customer agent trial Report an error

  “14-tägiger unbegrenzter kostenloser Zugriff auf den Customer Agent Wenn Sie mindestens 1 Service Professional- oder Enterprise-Lizenz erwerben, nutzen Sie den Customer Agent 14 Tage lang kostenlos. Es gibt keine Begrenzungen bei der Anzahl der Nachrichten oder Funktionen. 14 Tage lang komplett kostenlos.”

• Credits price Report an error

  “9,00 € pro 1.000 Guthabeneinheiten bei [jährlicher] Zahlung.”

• Customer agent usage Report an error

  “50 Guthabeneinheiten pro gelöster Konversation”

• Customer agent stats Report an error

  “70 %+ der Konversationen werden automatisch gelöst 39 % schnellere Ticketlösung im Vergleich zu Teams, die keinen Customer Agent nutzen”

• Free includes Report an error

  “Umfasst: Kostenlose Marketingtools Kostenlose Vertriebstools Kostenlose Kundenservicetools Kostenlose Content-Tools Kostenlose Datentools Kostenlose Umsatztools”

• Customer journey analytics limits Report an error

  “Jeder Bericht kann bis zu 15 Phasen (mit 1-5 Events pro Phase und maximal 15 individuellen Events) umfassen und ist auf 60 Monate Daten oder 20 Millionen Events (je nachdem, was zuerst eintritt) begrenzt.”

• Survey limits Report an error

  “50 NPS-Umfragen, 50 CES-Umfragen und 100 CSAT-Umfragen 50 NPS-Umfragen, 50 CES-Umfragen und 100 CSAT-Umfragen”

• Custom surveys Report an error

  “100 benutzerdefinierte Umfragen. Fügen Sie eine unbegrenzte Anzahl von Fragen hinzu, verwenden Sie verschiedene Fragetypen (Sternchenbewertung, Optionsfeld-Auswahl, Textfelder), und teilen Sie Ihre Umfrage einfach als Link in einer E-Mail.”

• Calling minutes Report an error

  “500 Minuten 3.000 Minuten 12.000 Minuten”

• Transcription limits Report an error

  “750 Transkriptionsstunden pro Account und Monat. 1.500 Stunden Transkription pro Account und Monat.”

• Snippets limits Report an error

  “Bis zu 3 Snippets Bis zu 5.000 Snippets”

• Sequences limits Report an error

  “5.000 Sequenzen pro Account, bis zu 500 gesendete E-Mails pro Nutzer und Tag 5.000 Sequenzen pro Account und bis zu 1.000 gesendete E-Mails pro Benutzer und Tag.”

• Dashboard limits Report an error

  “10 Dashboards mit jeweils 50 Berichten pro Dashboard 30 Dashboards mit jeweils 50 Berichten pro Dashboard 75 Dashboards mit jeweils 50 Berichten pro Dashboard 100 Dashboards mit jeweils 50 Berichten pro Dashboard”

• Macros limits Report an error

  “500 Makros 1.500 Makros”

• Chat capacity Report an error

  “Bis zu 99 aktive Chats”

• Whatsapp integration Report an error

  “WhatsApp-Integration Bis zu 1.000 Nachrichten pro Monat Bis zu 1.000 Nachrichten pro Monat”

• Playbooks limits Report an error

  “Erstellen Sie bis zu 5 Leitfäden und erfassen Sie Notizen in Leitfäden. Erstellen Sie bis zu 5.000 Leitfäden.”

• Meeting links Report an error

  “Maximal 1 persönlicher Meetinglink Beinhaltet HubSpot-Branding 1.000 Links zu persönlichen Meetings und Team-Meetings”

• Data agent usage Report an error

  “10 Guthabeneinheiten pro ausgeführten intelligenten Eigenschaften”

• Marketplace Report an error

  “Nahtlose Integration Ihrer Apps Über 2.000 führende Apps und Webdienste verfügbar”

• Entity Report an error

  “Copyright © 2026 HubSpot, Inc.”

Scores citing this record

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• The Agent Advocate Channels in one queue
• The Agent Advocate Knowledge base & deflection
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