Vendor homepage — Intercom

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Facts read from this source

• Free trial Report an error

  “14 day free trial. No credit card required.”

• AI agent resolution rate Report an error

  “Fin has industry leading resolution rates, averaging 76% across 12,000+ customers, with many seeing over 85%.”

• Helpdesk with fin price Report an error

  “$19 PER SEAT/MO + $0.99 PER OUTCOME”

• Outcome based model Report an error

  “Outcome-based pricing you control. Pay only for what you use and set spending limits so costs never exceed your budget.”

• Helpdesk capabilities Report an error

  “With an omnichannel inbox, AI-powered ticketing, and real-time assistance from Copilot, your human team has everything they need”

• Fin channels Report an error

  “Deploy Fin across phone, email, chat, Slack, and more”

• Fin simulations Report an error

  “Use AI-driven Simulations to test fully simulated customer conversations from start to finish”

• Knowledge hub Report an error

  “Centralize, manage, and optimize all of the information that powers Fin, human, and self-serve support.”

• Named tools Report an error

  “Connect Intercom and Fin to the tools you already use, like Slack, Shopify, and Github”

• API mcp Report an error

  “Fin pulls in customer data and takes action through APIs or MCP.”

• Review count Report an error

  “Over 2,000 five-star reviews on”

• Brand count Report an error

  “TRUSTED BY 30,000+ LEADING BRANDS”

• Feature list Report an error

  “Inbox Live Chat Copilot Tickets Omnichannel Help Center Apps & Integrations Reporting Knowledge Hub Outbound”

Scores citing this record

• The Agent Advocate Ticketing, queues & SLA
• The Agent Advocate Channels in one queue
• The Agent Advocate Knowledge base & deflection
• The Agent Advocate Integrations & API
• The Agent Advocate Pricing transparency
• The Agent Advocate Ticketing, queues & SLA
• The Agent Advocate Channels in one queue
• The Agent Advocate Knowledge base & deflection
• The Agent Advocate Integrations & API
• The Agent Advocate Pricing transparency
• The Data Protection Officer Ticketing, queues & SLA
• The Data Protection Officer Channels in one queue
• The Data Protection Officer Knowledge base & deflection
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• The Data Protection Officer Ticketing, queues & SLA
• The Data Protection Officer Channels in one queue
• The Data Protection Officer Knowledge base & deflection
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• The Shop Operator Ticketing, queues & SLA
• The Shop Operator Channels in one queue
• The Shop Operator Knowledge base & deflection
• The Shop Operator Integrations & API
• The Shop Operator Pricing transparency
• The Shop Operator Ticketing, queues & SLA
• The Shop Operator Channels in one queue
• The Shop Operator Knowledge base & deflection
• The Shop Operator Integrations & API
• The Shop Operator Pricing transparency
• The Integrator Ticketing, queues & SLA
• The Integrator Channels in one queue
• The Integrator Knowledge base & deflection
• The Integrator Integrations & API
• The Integrator Pricing transparency
• The Integrator Ticketing, queues & SLA
• The Integrator Channels in one queue
• The Integrator Knowledge base & deflection
• The Integrator Integrations & API
• The Integrator Pricing transparency
• The Skeptic Ticketing, queues & SLA
• The Skeptic Channels in one queue
• The Skeptic Knowledge base & deflection
• The Skeptic Integrations & API
• The Skeptic Pricing transparency
• The Skeptic Ticketing, queues & SLA
• The Skeptic Channels in one queue
• The Skeptic Knowledge base & deflection
• The Skeptic Integrations & API
• The Skeptic Pricing transparency
• The Support Lead Ticketing, queues & SLA
• The Support Lead Channels in one queue
• The Support Lead Knowledge base & deflection
• The Support Lead Integrations & API
• The Support Lead Pricing transparency
• The Support Lead Ticketing, queues & SLA
• The Support Lead Channels in one queue
• The Support Lead Knowledge base & deflection
• The Support Lead Integrations & API
• The Support Lead Pricing transparency