Privacy policy — Intercom

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Facts read from this source

• Entity Report an error

  “Intercom R&D Unlimited Company, a company registered in Ireland with offices at 124 St Stephen's Green, Dublin 2, DC02 C628; Intercom, Inc. a Delaware corporation with offices at 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA”

• Region Report an error

  “The Intercom Services and Sites, and our messenger domains are provided and hosted in the United States.”

• Transfers Report an error

  “we may transfer, and process, your personal data outside of the country in which you are resident to other Intercom Group Companies and our service providers including to, Ireland, the UK, Australia and other such countries as we deem appropriate from time to time.”

• Sccs Report an error

  “other Intercom Group Companies based outside of the US, we rely on the EU Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA)”

• Ftc jurisdiction Report an error

  “The Federal Trade Commission has jurisdiction over Intercom, Inc.'s compliance with the EU-U.S. Data Privacy Framework EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.”

• Security page Report an error

  “You can find out more about our technical and organizational safeguards on our Security page: https://www.intercom.com/security.”

• No sale Report an error

  “We do not "sell" personal information as defined by the CCPA and have not sold Personal Information in the preceding 12 months.”

• Sensitive data Report an error

  “We do not use or disclose sensitive personal information for purposes that California residents have a right to limit under the CCPA.”

• Children age Report an error

  “Intercom Services and Sites are not intended for use by anyone under the age of 16. Intercom does not knowingly collect personal data from anyone under the age of 16.”

• Dnt Report an error

  “We currently do not respond to "Do Not Track" or similar signals.”

• Cookie retention Report an error

  “This includes details you have entered into our forms, which we save so that we can prefill them for you. We keep those details for no more than 14 days.”

• Rights Report an error

  “If you wish to access, correct, update or request deletion of your personal data, you can do so at any time.”

• Gpc Report an error

  “You can also broadcast the Global Privacy Control (GPC) to opt-out for each participating browser system that you use.”

• AI processing Report an error

  “We, our service providers and the third parties we work with may use artificial intelligence (AI) and machine learning technologies, including generative AI, to facilitate the processing of personal information described in this Privacy Policy.”

• Subprocessors list Report an error

  “Subprocessors List”

• DPA Report an error

  “Data Processing Addendum”

• Regional hosting addendum Report an error

  “Intercom Regional Data Hosting Addendum”

Scores citing this record

• The Agent Advocate Customer data protection
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• The Agent Advocate Customer data protection
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• The Data Protection Officer Customer data protection
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• The Data Protection Officer Customer data protection
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• The Shop Operator Customer data protection
• The Shop Operator European sovereignty
• The Shop Operator Customer data protection
• The Shop Operator European sovereignty
• The Integrator Customer data protection
• The Integrator European sovereignty
• The Integrator Customer data protection
• The Integrator European sovereignty
• The Skeptic Customer data protection
• The Skeptic European sovereignty
• The Skeptic Customer data protection
• The Skeptic European sovereignty
• The Support Lead Customer data protection
• The Support Lead European sovereignty
• The Support Lead Customer data protection
• The Support Lead European sovereignty