Vendor homepage — Zendesk

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Facts read from this source

• Trial Report an error

  “14 Tage kostenlos testen. Keine Kreditkarte nötig.”

• AI agents Report an error

  “Selbstoptimierende AI Agents, die lernen, sich anpassen und sich übertreffen.”

• Automation rate Report an error

  “Erreichen Sie eine Automatisierungsrate von bis zu 80 % – mit AI Agents, die aus jeder Interaktion lernen, komplexere Arbeitsabläufe bewältigen und bessere Ergebnisse erzielen.”

• Customers Report an error

  “ÜBER 22.000 SERVICETEAMS VERTRAUEN AUF ZENDESK-KI”

• AI interactions Report an error

  “830 Mio.”

• Employee service Report an error

  “Profitieren Sie von einem KI-gestützten Employee Service ohne überflüssigen Ballast. Lösen Sie interne Anfragen sofort, vereinfachen Sie Abläufe und begeistern Sie Ihr Team.”

• Voice Report an error

  “Voice mit agentischer KI modernisieren”

• Gartner leader Report an error

  “Zendesk wurde im Gartner® Magic Quadrant 2025 für das CRM Customer Engagement Center als „Leader“ eingestuft”

• Customer result Report an error

  “30–40 % Automatisierungsrate”

• Ecosystem Report an error

  “Integrieren Sie Ihre bevorzugten Tools und Partner schnell und passen Sie die Einrichtung exakt an die Bedürfnisse Ihres Unternehmens an.”

• Features list Report an error

  “AI Agents Copilot Zendesk-KI Messaging und Live-Chat Erweiterter Datenschutz und Sicherheit Wissensdatenbank Ticketerstellung Voice Community Foren Berichte und Analysen Workforce Management Qualitätssicherung Live-Chat Kundenportal”

• Trust center Report an error

  “Trust-Center”

• APIs docs Report an error

  “APIs und Entwickler:innen”

• Professional services Report an error

  “Professionelle Dienstleistungen”

• Page reference Report an error

  “Pläne und Preise ansehen”

Scores citing this record

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