Support & documentation — found from sitemap — Motion

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Facts read from this source

• Channels Report an error

  “Motion offers three ways to get help: self-serve help center articles, email support, and direct support chat.”

• Response time Report an error

  “While support handling times can vary based on volume, our team does its best to provide a resolution to your question within 24-48 hours.”

• Chat access points Report an error

  “Step 1: Locate the Chat Button Find the small black chat logo at the bottom-right corner of the page.”

• Search shortcut Report an error

  “Step 1: Use the Command + K Shortcut (On Desktop) From this page, on your keyboard, press Command (⌘) + K.”

• Account access Report an error

  “Say yes to account access when asked - this helps us help you faster by conducting a thorough review of your account in our system to 'see what you're seeing' and quickly diagnose your issue.”

• Knowledge base URL Report an error

  “Step 1: Visit our Motion website Go to usemotion.com”

• Cancellation page Report an error

  “MOTION SUPPORT 🙋 Contact Support 👐 Cancel your plan”

• Chatbot triage Report an error

  “Step 3: Answer the Chatbot Prompts Provide our team with some context on your issue with our chatbot prompts.”

• Help center search AI Report an error

  “Our help center is designed to ensure you have all the answers to your Motion questions in one place, and with our AI-integrated search engine at your disposal, navigating the help center has never been easier.”

• Platform docs Report an error

  “Powered by GitBook”

• Last updated Report an error

  “Last updated 8 months ago”

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