Privacy policy — Zoom

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• Entity name Report an error

  “Zoom Communications, Inc. (“Zoom”)”

• Privacy statement updated Report an error

  “Last updated: July 27, 2026”

• Scope separate privacy policies Report an error

  “Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here).”

• AI training content use Report an error

  “Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom’s or its third-party artificial intelligence models.”

• Zoom email e2ee Report an error

  “Zoom Email is designed to be end-to-end encrypted by Zoom by default for emails sent and received directly between active Zoom Email users.”

• Zoom email e2ee limitations Report an error

  “In all cases, Zoom does have access to email metadata used for basic email delivery—specifically, email addresses in the from, to, cc, and bcc fields, time, mimeID, and the number and size of attachments.”

• Local device video features Report an error

  “Such data does not leave your device, is not retained, cannot be used to identify you, and is only used to generate the selected effects.”

• Enhanced features retention Report an error

  “This data will be deleted when no longer necessary, adequate, or relevant to offering the features or when two years have passed since your last interaction with Zoom, whichever occurs first.”

• Content scanning Report an error

  “Zoom uses advanced tools to automatically scan certain types of content such as virtual backgrounds, profile images, incoming emails to Zoom’s native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat, for the purpose detecting and preventing violations of our terms or policies and illegal or other harmful activity.”

• Vendors Report an error

  “Zoom works with third-party service providers to provide, support, and improve Zoom products and services and technical infrastructure, and for business services such as payment processing, including in relation to purchases made through the Zoom App Marketplace.”

• Account owner app control Report an error

  “Account owners can choose to add Zoom-developed apps and third-party apps to their account and the Zoom products they use, including via use of the Zoom App Marketplace, and they can also control whether their users can add and use specific Zoom and third-party apps, including in meetings, webinars, and chats hosted on their account.”

• Account owner chat access Report an error

  “Depending on their settings, account owners also can see sender and receiver information, and other messaging data, along with the content of messages sent to and from users on their account (including from in-meeting chat where dedicated meeting group chats are enabled), unless the account owner has enabled Advanced Chat Encryption.”

• Account owner email access Report an error

  “account owners and designated account administrators can access email and calendar content sent to and from users on their Zoom Email or Zoom Calendar accounts, even if those Zoom Emails are encrypted.”

• Webinar visibility Report an error

  “Only panelists may be visible to attendees during a webinar, but attendees who agree to unmute can be heard by other attendees.”

• Livestreaming Report an error

  “Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.”

• EU representative Report an error

  “Workvivo Limited Attention: Zoom EU Representative 4th Floor, City Quarter, Lapps Quay, Cork T12W832 Republic of Ireland”

• UK representative Report an error

  “ZVC UK Ltd. Attention: Zoom UK Representative Part Level 6, Mid City Place, 71 High Holborn, London WC1V 6EA United Kingdom”

• Children age limit Report an error

  “Zoom does not allow children under the age of 16 to sign up for a Zoom account.”

• Enhanced features data Report an error

  “Zoom may process data about your unique physical characteristics, including your facial geometry and /or voiceprint, for the purpose of offering the features.”

• Retention policy Report an error

  “We retain personal data for as long as required to engage in the uses described in this Privacy Statement, unless a longer retention period is required by applicable law.”

• International transfers sccs Report an error

  “we ensure that the transfer is governed by the European Commission’s standard contractual clauses or other lawful mechanisms for transfers of personal data.”

• Dpf certification Report an error

  “Zoom complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.”

• Dpf certified entities Report an error

  “Zoom Communications, Inc., Zoom Voice Communications, Inc., and Solvvy, Inc., are adhering to the DPF Principles.”

• Ftc jurisdiction Report an error

  “The Federal Trade Commission has jurisdiction over Zoom’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).”

• Marketing opt out Report an error

  “you can opt-out of marketing communications in the communication sent to you (for example, via email or SMS), or by emailing privacy@zoom.us.”

• Marketing content prohibition Report an error

  “Zoom does not use Customer Content for any marketing or promotions.”

• Third party app privacy Report an error

  “Personal information shared by account owners and users with third-party apps and integrations is collected and processed in accordance with the app developers’ terms and privacy policies, not Zoom’s.”

• Diagnostic data control Report an error

  “Some usage data collection is optional and may be controlled by your Diagnostic Data Preferences Setting.”

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Scores citing this record

• The Accessibility Advocate The meeting itself
• The Accessibility Advocate Encryption & meeting access
• The Accessibility Advocate Recordings, retention & admin control
• The Accessibility Advocate European sovereignty
• The Accessibility Advocate The meeting itself
• The Accessibility Advocate Encryption & meeting access
• The Accessibility Advocate Recordings, retention & admin control
• The Accessibility Advocate Integrations & deployment
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• The Accessibility Advocate The meeting itself
• The Accessibility Advocate Encryption & meeting access
• The Accessibility Advocate Recordings, retention & admin control
• The Accessibility Advocate Integrations & deployment
• The Accessibility Advocate European sovereignty
• The Accessibility Advocate The meeting itself
• The Accessibility Advocate Encryption & meeting access
• The Accessibility Advocate Recordings, retention & admin control
• The Accessibility Advocate Integrations & deployment
• The Accessibility Advocate European sovereignty
• The Accessibility Advocate The meeting itself
• The Accessibility Advocate Encryption & meeting access
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• The Accessibility Advocate European sovereignty
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• The Educator The meeting itself
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• The IT Administrator The meeting itself
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• The Security Officer The meeting itself
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• The Works Council Advocate Recordings, retention & admin control
• The Works Council Advocate Integrations & deployment
• The Works Council Advocate European sovereignty
• The Works Council Advocate The meeting itself
• The Works Council Advocate Encryption & meeting access
• The Works Council Advocate Recordings, retention & admin control
• The Works Council Advocate Integrations & deployment
• The Works Council Advocate European sovereignty
• The Works Council Advocate The meeting itself
• The Works Council Advocate Encryption & meeting access
• The Works Council Advocate Reach & accessibility
• The Works Council Advocate Recordings, retention & admin control
• The Works Council Advocate Integrations & deployment
• The Works Council Advocate European sovereignty
• The Works Council Advocate The meeting itself
• The Works Council Advocate Encryption & meeting access
• The Works Council Advocate Recordings, retention & admin control
• The Works Council Advocate Integrations & deployment
• The Works Council Advocate European sovereignty
• The Works Council Advocate The meeting itself
• The Works Council Advocate Encryption & meeting access
• The Works Council Advocate Recordings, retention & admin control
• The Works Council Advocate Integrations & deployment
• The Works Council Advocate European sovereignty
• The Works Council Advocate Encryption & meeting access
• The Works Council Advocate European sovereignty