Reporting channels & reporter experience — found from sitemap — Ethicontrol

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Facts read from this source

• Reporter identity protection Report an error

  “Ethicontrol does not collect or provide any information about reporters (tracking cookies, IP addresses, digital footprints) that can be used to trace or reveal their identity.”

• Tor access Report an error

  “Reporters can access the platform from any device or location, including the Tor network.”

• Script free portal Report an error

  “The web portal is script-free. It is accessible and functional even if the reporters are using script blockers to protect their identity.”

• Metadata cleaning Report an error

  “It will also clean metadata from uploaded files to help reporters avoid being tracked.”

• Architecture separation Report an error

  “Reporting channels are physically separated from case management. The intake portal and web room are in a demilitarised zone, while the case management can be protected with additional layers of security.”

• Intake data minimisation Report an error

  “Limited data is stored on the reporting side. As soon as the message is received, it is pushed to case management and deleted from the reporting channels.”

• Report integrity Report an error

  “Submitted concerns are pushed to the case management platform without any modifications. The original reported message can't be changed on either side.”

• GDPR Report an error

  “GDPR or other privacy laws compliant”

• ISO 27001 Report an error

  “ISO 27001 Information security certified”

• Iso27701 Report an error

  “ISO 27701 Privacy management certified”

• Dedicated subdomain Report an error

  “Intake portals are accessible via unique subdomains: company.ethics.help. Subdomains are safer, easier to discover or remember by users. Additional domain names are also available: speakup.click, ethicontrol.com, whistleblowing.click, aml.tips.”

• Portal branding Report an error

  “The web form and the reporter's web room can be customised by adding their own logo and hero image.”

• Custom intake fields Report an error

  “The types of fields and questions in the report intake portal can be customised. Such as mandatory and optional questions, out-of-the-box intake fields, drop-down options, button type, elements size and more.”

• Terminology adaptation Report an error

  “The portal and platform can be customised to match the company's terminology: process names, legal terms, violation categories, descriptions, units / entities, team positions and other details.”

• Jurisdiction workflows Report an error

  “Each jurisdiction may have different reporting channel requirements. The web form user flow is changing depending on the jurisdiction selected by the reporter.”

• Multi tenant storage Report an error

  “Complex multinational organisations can benefit from multi-tenant data storage. Multi-tenancy helps to comply with data isolation laws.”

• Intake case sync Report an error

  “Categories and units in the web form are linked to the case management platform and are applied to cases in the platform.”

• Unit hierarchy Report an error

  “The organisational structure set within the case management platform is synced with the reporting portal.”

• Unit based assignment Report an error

  “If automation rule is enabled, it will assign a lead investigator responsible for the unit.”

• Multiple portals Report an error

  “Complex organisations can benefit from having multiple portals, especially when the group of companies is not connected under a single brand or a holding company.”

• Helpdesk price Report an error

  “Ethics helpdesk for anonymous reporters from 89 EUR / month”

• Reporter web room Report an error

  “Reporters can access the Reporter's web room using a security code and a password. Web room users can track report status, view submitted info (including the call/interview transcript) and add data anytime during or after an investigation.”

• Reporter password Report an error

  “In addition to the secret six-digit code, the reporter can also set their own password as an extra layer of protection.”

• Reporter email alerts Report an error

  “Reporters can add an address to enable email alerts for case updates in the reporter's web room. Ethicontrol platform makes sure the addresses will be protected and hidden.”

• Web form languages Report an error

  “Web form is available in more than 100 languages. Customers can choose up to 4 languages with Starter plan, 10 languages with Advanced plan, and unlimited languages with Pro plan.”

• File upload Report an error

  “Reporters can upload files to their report using the web intake portal and at any stage of the investigation using the web room. File restrictions based on type, size, or quantity are customisable.”

• Single or multiscreen form Report an error

  “The multiscreen feature is designed to guide users through the registration process by separating different steps into logical screens, preventing cognitive overload.”

• Triggered fields Report an error

  “A question (e.g. unit, country, category) in the web form can be used as a trigger to lead to additional input fields, another question or to activate certain automation rules within the case management platform.”

• Escalation Report an error

  “The escalation process allows the platform to bypass individuals who are part of the response team or hold top management positions in case they are accused of a violation. Escalations can occur on regional, functional and hierarchical levels.”

• Toll free line price Report an error

  “Global toll-free line with native speakers from 89 EUR / month”

• Chatbots Report an error

  “A chatbot for web intake portal or messengers (Facebook, Telegram etc) where reporters can run through an interactive questionnaire and submit concerns.”

• Consultant chat Report an error

  “A reporter can chat with a consultant online to discuss their concerns and receive assistance, similar to the Ethicontrol Toll-Free line.”

• Call from web Report an error

  “It allows users to make toll-free calls directly from their browser, bypassing the need for a phone. The conversation is processed by Ethicontrol Toll-Free line consultants.”

• Machine translation Report an error

  “The platform detects the user's interface languages. Should the reported message be in a different language from the interface, the system will translate it accordingly. The original report remains unchanged and available for review.”

• Manual translation Report an error

  “We offer manual translations of reports via a case management platform.”

• Star features plans Report an error

  “⭐ — feature is included in tariff plans “Advanced” and/or “Pro””

• Dedicated server option Report an error

  “Upon request, the platform can be configured on a dedicated server or virtual machine for an individual client.”

1 fact read from this page is not shown because it could not be confirmed on the page as captured.

Scores citing this record

• The Compliance Officer Pricing transparency
• The Compliance Officer Reporting channels & reporter experience
• The Compliance Officer Case management & deadline discipline
• The Compliance Officer Legal compliance alignment
• The Compliance Officer Security & anonymity assurance
• The Compliance Officer Group & multi-entity capability
• The Group Counsel Pricing transparency
• The Group Counsel Reporting channels & reporter experience
• The Group Counsel Legal compliance alignment
• The Group Counsel Security & anonymity assurance
• The Group Counsel Group & multi-entity capability
• The Reporter's Advocate Pricing transparency
• The Reporter's Advocate Reporting channels & reporter experience
• The Reporter's Advocate Case management & deadline discipline
• The Reporter's Advocate Legal compliance alignment
• The Reporter's Advocate Security & anonymity assurance
• The Reporter's Advocate Group & multi-entity capability
• The Security Auditor Pricing transparency
• The Security Auditor Reporting channels & reporter experience
• The Security Auditor Legal compliance alignment
• The Security Auditor Security & anonymity assurance
• The Security Auditor Group & multi-entity capability
• The Skeptic Pricing transparency
• The Skeptic Reporting channels & reporter experience
• The Skeptic Legal compliance alignment
• The Skeptic Security & anonymity assurance
• The Skeptic Group & multi-entity capability
• The Skeptic European sovereignty
• The SME Operator Pricing transparency
• The SME Operator Reporting channels & reporter experience
• The SME Operator Legal compliance alignment
• The SME Operator Security & anonymity assurance
• The SME Operator Group & multi-entity capability