Recordings, retention & admin control — found from sitemap — Dialpad Meetings

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Facts read from this source

• Realtime transcription Report an error

  “Transcribe business calls and meetings in real time with searchable transcripts, better follow-up, and clearer insights.”

• Live transcription call window Report an error

  “Dialpad AI transcribes calls live as they're happening. You can see the running transcription for your call or meeting, right in your active call window.”

• Action item detection Report an error

  “It can also detect action items because it can recognize voice commands (e.g. "I'll send you an email after this call")”

• Recording manual or auto Report an error

  “With Dialpad, you get video and audio recordings too, and you can turn recording on and off manually in a call—or automate it, if you like.”

• Recap email Report an error

  “Dialpad AI sends your call's attendees a recap email after the meeting is over, with the searchable voice-to-text transcript, action terms, and recording”

• Voicemail transcription Report an error

  “Dialpad’s visual voicemail feature transcribes all of your voicemails, too”

• Agent assist cards Report an error

  “AI Live Coach Cards can help! Managers can create cards and set them to trigger automatically based on the conversation.”

• Live sentiment analysis Report an error

  “Dialpad AI does live sentiment analysis (another example of AI's use in customer communications).”

• Supervisor monitoring whisper barge Report an error

  “They can open the live transcript or listen in to get more context before deciding whether to jump in and help the agent, then can whisper to the agent or barge into the call if necessary.”

• Platform support Report an error

  “teams can use it across supported Windows, Mac, Android, and iOS devices. You can also make calls and join video meetings in Chrome, with no download required.”

• Custom vocabulary Report an error

  “Dialpad also supports custom vocabulary, which can help teams capture business-specific terms and industry language more accurately.”

• Accessibility Report an error

  “For deaf and hard-of-hearing participants, searchable transcripts can make it easier to follow discussions and stay engaged.”

• Transcript retention Report an error

  “Transcript availability and retention depend on your account setup and policies. Teams may also be able to align transcript retention with their organization’s data retention requirements.”

• Coaching playlists Report an error

  “Coaching playlists”

• Platform products Report an error

  “DialpadGPT helps power AI across Dialpad's AI platform for customer experience, from business calling to the contact center.”

Scores citing this record

• The Accessibility Advocate Reach & accessibility
• The Accessibility Advocate Recordings, retention & admin control
• The Educator Reach & accessibility
• The Educator Recordings, retention & admin control
• The IT Administrator Reach & accessibility
• The IT Administrator Recordings, retention & admin control
• The Security Officer Reach & accessibility
• The Security Officer Recordings, retention & admin control
• The Skeptic Reach & accessibility
• The Skeptic Recordings, retention & admin control
• The Works Council Advocate Reach & accessibility
• The Works Council Advocate Recordings, retention & admin control