Pricing page — Tray.ai

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• Platform description Report an error

  “One governed platform for agents, MCP, intelligent automation, and integration.”

• Pro plan Report an error

  “Pro For specific use cases 3 workspaces 7-day insights 7-day log retention 700+ connectors”

• Team plan Report an error

  “Team For multiple use cases within a department 20 workspaces 30-day insights 7-day expandable log retention Log retention management Guardian Log Masking All add-ons available for purchase”

• Enterprise plan Report an error

  “Enterprise For multiple departments and partner integrations Unlimited workspaces 180-day insights Advanced on-premise SSO, HIPAA, Regional hosting Log streaming Data engineering”

• Trial available Report an error

  “Yes, we offer a free trial so you can explore the platform before committing.”

• Agent gateway mcp Report an error

  “Tray Agent Gateway for MCP allows companies to build and deploy MCP services whether from workflows or using connectors, allowing teams to govern, control, and scale MCP.”

• Agent gateway features Report an error

  “Publish composite MCP Tool 700+ connectors as MCP Tools Built-in governance Flexible authentication Observability Access control”

• Merlin agent builder Report an error

  “Merlin Agent Builder Build AI agents that reason, act, and learn with context and control. Guardrails & audit logs Knowledge ingestion Agent hub ITSM & HR accelerators Multi-channel deployment Slack, Teams & more”

• Included all plans Report an error

  “Included in all plans Automation & integration Process automation Data integration API management Connectors & development 700+ connectors Connector development AI-assisted development AI capabilities AI Palette VectorTables Built-in AI tools Observability & governance Observability Audit trails Data Tables”

• Tray build Report an error

  “Tray Build Low-code development Drag-and-drop builder Pre-built templates”

• Tray headless Report an error

  “Tray Headless Claude Code & Codex plugins Headless MCP Full API access”

• Additional addons Report an error

  “Additional add-ons HIPAA SSO Regional hosting 30-day log retention 180-day insights visibility Tray IDP Data engineering Log streaming”

• Tray advantage Report an error

  “Tray Advantage Standard support with documentation and community access All plans Business hours support Knowledge base access Community forums Tray Academy Live workshops”

• Tray advantage plus Report an error

  “Tray Advantage Plus Everything in Tray Advantage, plus enhanced support for faster resolution and dedicated resources 24/7/365 support Enhanced SLAs Dedicated Slack channel”

• Advantage plus included Report an error

  “Team and Enterprise plans include Tray Advantage Plus with 24/7/365 support, enhanced SLAs, and dedicated Slack channels.”

• Professional services Report an error

  “Launch co-development Expert help building your first integrations Adoption acceleration Training and enablement for your team Solution architecture Design reviews and best practices guidance Expert network Access to certified implementation partners”

• Upgrade downgrade Report an error

  “Yes, you can upgrade your plan at any time. For downgrades, contact our support team to discuss your options and ensure a smooth transition.”

• DPA available Report an error

  “Privacy Cookies MSA DPA SLA Sub-processors”

• Helix runtime Report an error

  “Helix takes them to production with one command, runs them on Tray's managed runtime, and gives IT visibility, security, and a named owner on everything that ships.”

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