Privacy policy — Zulip

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Facts read from this source

• Entity Report an error

  “At Kandra Labs, Inc. (“Zulip”), we take your privacy seriously.”

• Address Report an error

  “Kandra Labs, Inc., 584 Castro St #3175, San Francisco, CA 94114”

• Privacy policy effective date Report an error

  “Effective date: January 1, 2022. View change history.”

• Data sales Report an error

  “We will not sell your personal information to third parties.”

• GDPR controller Report an error

  “Zulip will be the controller of your Personal Data processed in connection with the Services.”

• GDPR rights Report an error

  “If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data”

• CCPA rights Report an error

  “If you are a California resident, you have the rights set forth in this section.”

• Nevada rights Report an error

  “If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties”

• EU representative Report an error

  “European Union Representative: George Barry, 4 St Christopher's Rd, Montenotte, Cork, T23 E9TR, Ireland”

• UK representative Report an error

  “UK Representative: S. Alec Lawton, Graigwen, Plasycoed road, Pontypool Torfaen, NP4 6QH, UK”

• Region Report an error

  “The Services are hosted and operated in the United States (“U.S.”) through Zulip and its service providers”

• Stripe Report an error

  “When you submit Payment Data to our payment processing partner Stripe, Inc. (“Stripe”).”

• Google analytics Report an error

  “Google LLC (“Google”) uses cookies in connection with its Google Analytics services.”

• Payment card storage Report an error

  “We do not process or store your entire payment card number.”

• Data export password hashes Report an error

  “Zulip Organization Administrators may export all Zulip data for a Zulip Organization for archival/backup purposes, to import the data into a self-hosted Zulip server, or for any other purpose consistent with the Terms of Service. Please note that password hashes are not included in data exports.”

• Deletion scope Report an error

  “Please note that we will not be able to delete messages or other content that you have sent to another Zulip user. If you request deletion of your account, all such messages and content will be associated with a “Deleted User.””

• Children age Report an error

  “we do not knowingly collect or solicit personally identifiable information from children under thirteen (13) years of age”

• Privacy contact Report an error

  “privacy@zulip.com”

• Privacy request channels Report an error

  “Email us at: privacy@zulip.com. Complete this form on our website: https://zulip.com/support.”

• Request response time Report an error

  “We will work to respond to your Valid Request within 45 days of receipt.”

• Do not track Report an error

  “Please note that because of our use of cookies, the Services do not support the “Do Not Track” setting available in some browsers.”

• Privacy change notice period Report an error

  “We will generally aim to provide such notice about Privacy Policy changes at least 14 days in advance of the new Privacy Policy taking effect.”

• Data import Report an error

  “Other Zulip users, such as Zulip Organization Administrators, may import data into the Services via Zulip’s API or data import tools.”

• Public channels Report an error

  “Please note that some Zulip channels may be accessible to the general public, in addition to the channel’s current subscribers.”

• Policy contact Report an error

  “Please contact support@zulip.com with any questions about Zulip's policies.”

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