Vendor page — eDesk

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Facts read from this source

• Automation claim Report an error

  “Automate 65% of your eCommerce support with one AI Agent.”

• AI features Report an error

  “AI Automations Streamline support with intelligent ticket routing, automated replies, and sentiment analysis.”

• Smart reply Report an error

  “Smart Reply Deliver quick, accurate answers for seamless customer communication.”

• AI chatbot Report an error

  “AI Chatbot Offer 24/7 real-time, automated support for uninterrupted service.”

• Helpdesk Report an error

  “Helpdesk Helpdesk uses AI to group similar tickets, helping your team respond faster”

• AI agent Report an error

  “AI Agent Achieve 4x improved productivity with next generation AI-driven & rule-based automations”

• Presales Report an error

  “Pre-sales Turn conversations into conversions with Pre-sales mailbox and Pre-sales dashboard.”

• Count Report an error

  “Seamless Support Across 300+ leading apps– Wherever You Sell, We Connect!”

• Translation Report an error

  “The tickets are automatically translated in their inboxes and auto-translated responses go back to our customers.”

• Trial Report an error

  “Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.”

• Essential price Report an error

  “Monthly Annually (save 20%) €39 per agent/ month”

• Plans Report an error

  “Essential Growth Professional Custom”

• Channels Report an error

  “1 online store/ marketplace Centralized support workspace Social messaging Live Chat AI powered chatbot*”

• Knowledge base features Report an error

  “FEATURES Helpdesk AI Agent Pre-sales Chatbot eDesk AI Insights & Reporting Smart Inbox Customer View Live Chat Talk Knowledge Base Reviews & Feedback”

• API documentation Report an error

  “API Documentation”

• Help center Report an error

  “Help Center Blog Webinars Partners”

3 facts read from this page are not shown because they could not be confirmed on the page as captured.

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