Privacy policy — found from the homepage — eDesk

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Facts read from this source

• Entity Report an error

  “"We", "us" and "our" refer to xSellco Limited and its affiliates. xSellco Limited is an Irish incorporated entity with its registered offices as Two Haddington Buildings, Haddington Road, Dublin 4, D04 HE94, Ireland.”

• Privacy contact email Report an error

  “Contact us at privacy@xsellco.com with any questions in relation to this Privacy Notice or your privacy rights.”

• Domains Report an error

  “This Privacy Notice applies when you visit our websites: xsellco.com, edesk.com, repricer.com, repricerexpress.com, feedbackexpress.com and replymanager.com”

• DPA automatic Report an error

  “To the extent that you use our services and we process any personal data on your behalf as a data processor the terms of the Data Processing Addendum (appended to this Privacy Notice) are deemed to apply.”

• Special categories not collected Report an error

  “We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.”

• Age restriction Report an error

  “Our services are not directed to individuals under the age of 13 and you may only create an account to use our services if you are 18 or over.”

• Payment details retained Report an error

  “On completion of payment, our Payment Processor will provide us with limited payment details (your name, billing address, billing email, card type, expiry date and the last four digits of your payment card number) so that we can manage payment transactions and your account. Full payment details are held securely by the Payment Processor.”

• International transfer safeguards Report an error

  “We will only transfer your data outside of the UK and the EEA in compliance with data protection laws and provided appropriate or suitable safeguards are in place to protect your data, these being either an adequacy decision, Standard Contractual Clauses or Binding Corporate Rules.”

• Breach notification Report an error

  “We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.”

• Deletion on request Report an error

  “Where permissible, we will also delete your personal data on your request. Information on how to make a deletion request can be found in Section 8, Your rights.”

• Rights UK eea Report an error

  “You have the right to lodge a complaint with the Irish Data Protection commissioner, the UK Information Commissioners Office or other data protection supervisory authority applicable to you if you are unhappy with the way we are handling your personal data.”

• CCPA rights Report an error

  “As a California consumer and subject to certain limitations under the CCPA, you have choices regarding our use and disclosure of your personal information”

• Rights response time Report an error

  “We try to respond to all legitimate requests within one month.”

• Google API policy Report an error

  “eDesk's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.”

• DPA controller processor Report an error

  “The parties acknowledge that for the purposes of Data Protection Legislation, the Client is the controller and the Company is the processor of personal data in Client Data.”

• Subprocessor notice days Report an error

  “(i) the Company provides at least 30 days’ prior notice of the addition of any third party processor”

• DPA audit rights Report an error

  “The Company shall permit the Client (or its appointed third party auditors) to audit the Company’s compliance with this Data Processing Addendum”

• Breach notification to client Report an error

  “notify the Client without undue delay on becoming aware of a personal data breach;”

• Deletion or return on termination Report an error

  “at the written direction of the Client, delete or return personal data and copies thereof to the Client on termination of the Agreement unless required by any applicable laws to retain the personal data”

• DPA scope Report an error

  “The nature of the data processing is the provision of cloud-based ecommerce services to assist the Client with its ecommerce activities.”

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Scores citing this record

• The Agent Advocate Customer data protection
• The Agent Advocate European sovereignty
• The Data Protection Officer Customer data protection
• The Data Protection Officer European sovereignty
• The Shop Operator Customer data protection
• The Shop Operator European sovereignty
• The Integrator Customer data protection
• The Integrator European sovereignty
• The Skeptic Customer data protection
• The Skeptic European sovereignty
• The Support Lead Customer data protection
• The Support Lead European sovereignty