Source
Integrations & API — found from sitemap — eDesk
Checked for eDesk on 20 Oct 2026
- Page
- http://support.edesk.com/api/4-ways-use-edesk-api
- Checked
- 20 Oct 2026, 12:30 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:de7a5a6f2ebe640f4161d5c574a5b41acf2f0f52ca4a4cfff8ef7aad553883ee
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
API access plan requirement Report an error
“You’ll need to be on the eDesk Enterprise plan to access this feature.”
-
API admin login required Report an error
“You’ll need an Admin login to eDesk.”
-
API connect systems Report an error
“Using the eDesk API will allow you to connect your own system(s) directly with eDesk and perform actions automatically.”
-
API custom integrations Report an error
“By coding your own scripts, you can use our API and other systems’ APIs to effectively build your own custom integrations.”
-
API list orders call Report an error
“Connect to the eDesk API and using the List Orders call, grabs all orders in the past week which have been dispatched.”
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API upload tracking call Report an error
“Finally they connect back to the eDesk API and using the Upload Tracking Information call they update the tracking details in eDesk.”
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API create thread call Report an error
“Connects to the eDesk API and creates a new ticket thread (Create Thread call).”
-
API create message call Report an error
“Connects to the eDesk API and then creates a new message within that new ticket thread (Create Message call).”
-
API list threads call Report an error
“Connect to the eDesk API and pull all tickets created in the past week (List Threads call).”
-
API list messages call Report an error
“For these random tickets, you connect again to the API and download all messages tied to these tickets (List Messages call).”
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API update custom fields Report an error
“It connected to eDesk using the List Threads call to bring back all tickets created within the past hour.”
1 fact read from this page is not shown because it could not be confirmed on the page as captured.
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