Terms of service — found from the homepage — 6clicks

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• Platform definition Report an error

  “Platform means 6clicks' web- based application or mobile app that the Customer has subscribed to which is provided by 6clicks on a 'software-as-a-service' basis including all 6clicks ancillary products such as but not limited to AI, Generative AI, Developer API and CCM”

• Ccm description Report an error

  “Continuous Control Monitoring CCM refers to the functionality developed by 6clicks within the Platform that enables real-time monitoring and assessment of a Customer's security controls through integrations with their cloud platforms and other external data sources”

• Developer API definition Report an error

  “Developer API means the set of protocols and tools developed by 6clicks which enables the Platform to integrate with other systems or applications”

• Knowledge base URL Report an error

  “Knowledge Base means the platform maintained by 6clicks which contains documentation relating to the functionality of the Platform and the Support Services, which can be accessed at https://knowledgebase.6clicks.com/”

• Fees fixed initial term Report an error

  “Your Fees will remain fixed for the Initial Term unless you upgrade your Subscription Scope.”

• Payment terms Report an error

  “You must pay the Fees strictly in accordance with the dates and for the amounts, minimum terms and payment terms including that Fees are payable 12 months in advance and otherwise as set out in the Quote.”

• Late interest Report an error

  “You agree to pay interest of 10% per annum on all overdue amounts, including on any Tax payable, in connection with any overdue payments, calculated daily from the due date until paid in full.”

• Taxes exclusive Report an error

  “All fees are exclusive of Taxes, which we will charge as applicable.”

• Initial term default Report an error

  “Initial Term means the initial term referenced on the covering page of this Agreement and if no period is specified then it is taken to be 3 years”

• Nonrenewal notice Report an error

  “Unless otherwise specified in your Quote, to prevent renewal of your Subscription Scope for a Further Term, you must give written notice of non-renewal to support@6clicks.com at least 60 days before the expiration of the then current Term.”

• Automatic renewal Report an error

  “Your Subscription Scope will continue for the Initial Term and unless otherwise specified in the Quote, your Subscription Scope will automatically renew for subsequent Further Term(s) unless otherwise agreed between the parties.”

• Vendor termination refund Report an error

  “We may terminate this Agreement at any time by providing you no less than 30 days written notice. If we terminate this Agreement under this clause and provided you are not in breach of this Agreement, then we shall refund you any Fees paid by you to us in advance for the remainder of the then current Term.”

• Customer termination for breach Report an error

  “You may terminate this Agreement at any time by written notice to us if: (i) we commit a material breach of this Agreement and fail to remedy the breach within 30 days of receiving written notice to do so; (ii) we fail to satisfy the response times in accordance with our SLAs available at Annexure B on more than 3 occasions on a rolling 6-month period; or (iii) there is continuous downtime of the Platform for a period of more than 3 Business Days.”

• Regional data hosting Report an error

  “We will store your User Data in the Regional Data Hosting center as specified in the Jurisdiction Specific Terms.”

• ISO 27001 commitment Report an error

  “6clicks agrees, during the Term of this Agreement, to maintain accreditation against ISO27001:2013 (or its updated version).”

• Audit access Report an error

  “Upon request, 6clicks may provide the Customer with access to all relevant documents and information that will reasonably enable the Customer to verify 6clicks’ compliance with the security requirements under this Agreement, including, but not limited to, annual independent audits and/or certifications of compliance with ISO27001:2013 (or its updated version), summaries of other independent testing or reviews (for example, penetration testing showing summary results)”

• DPA URL Report an error

  “DPA means 6clicks’ Data Processing Agreement available at https://www.6clicks.com/privacy”

• Relevant laws Report an error

  “Relevant Laws means all laws and legally binding codes of practice, guidelines or standards issued by relevant regulators or authorities or industry bodies applicable in connection with the parties’ obligations under this Agreement including but not limited the Privacy Act 1988 (Cth), the General Data Protection Regulation ((EU) 2016/679) and the Competition and Consumer Act 2010 (Cth)”

• Security incident notification Report an error

  “it must notify the other party within 72 hours (of becoming aware) in writing and give full details about the Security Incident”

• Personal data minimized Report an error

  “You acknowledge that the Platform and Support Services collects minimal Personal Data including names, email addresses and business titles of Users and at all times excluding the collection of any sensitive data.”

• Retention after termination Report an error

  “Once this Agreement is terminated by you or by us, your User Data is archived and is no longer available to you. We retain it for a period of time consistent with our data retention policy, during which, you can reactivate your Subscription Scope and once again access your data by paying the Fees.”

• Export assistance Report an error

  “6clicks will, on request of the Customer for a period of up to three (3) months after the termination or expiration of this Agreement, provide reasonable instructions and assistance to the Customer in connection with the transition of User Data to the Customer or an alternate service provider. If the Customer requires further assistance beyond the instructions provided by 6clicks under this clause, such reasonable assistance will be charged to the Customer based on 6clicks’ standard hourly rates and the scope of the assistance shall include providing the User Data to the Customer or an alternative service provider as requested by the Customer in a standard industry format.”

• Uptime SLA Report an error

  “6clicks uses commercially reasonable endeavors to achieve uptime access for the Platform of at least 99.9% in any given calendar month. All availability calculations will be based on system records which are available at: https://status.6clicks.com/.”

• Availability hours Report an error

  “6clicks will make the Platform available 24 hours a day, 7 days a week, except for”

• Vendor discontinuation notice Report an error

  “6clicks may in its sole discretion change or discontinue all or any parts of the Platform including any AI, CCM or the Developer API's tool subject to providing you with minimum 3 months’ notice.”

• Amendment process Report an error

  “we may modify any part or all of the Agreement by posting a revised version at https://www.6clicks.com/terms-and-conditions. The revised version will become effective and binding the next Business Day after it is posted.”

• Ip claim indemnity Report an error

  “6clicks will indemnify, defend, and hold the Customer and its Users harmless from and against any claim by any third party that the Platform violates any third party's valid Intellectual Property rights (“IP Claim”).”

• Customer list publication Report an error

  “you authorize us to include you or your organization’s name in our published list of users. You can opt out of this use by writing to us at support@6clicks.com”

• Downtime fee suspension Report an error

  “In the event that the Platform becomes unavailable for any failure or default of 6clicks or their third party service providers for a period of more than 2 Business Days then you may by written notice, request that we suspend the Fees until such time as the Platform is available (which shall not be unreasonably withheld) and, if those Fees have been paid in advance, we will credit them to you.”

• Terms partnership Report an error

  “Partner means a referrer, reseller or managed services provider approved by 6clicks to refer, resell, distribute or otherwise provide access to the Platform and Support Services to their User’s in accordance with the Partner Agreement”

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