Privacy policy — ActiveCampaign (Automation)

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Facts read from this source

• Entity Report an error

  “ActiveCampaign, LLC (“ActiveCampaign”) provides a marketing platform”

• Related entities Report an error

  “including AC PM LLC, ActiveCampaign Australia Pty Limited, ActiveCampaign Ireland Limited, ActiveCampaign Brasil LTDA, and ActiveCampaign Costa Rica S.R.L.”

• Services owned Report an error

  “the Postmark and DMARC Digests websites, web applications and services owned and operated by AC PM LLC”

• Processor role Report an error

  “This Privacy Policy does not apply where we process personal information as a data processor or service provider on behalf of our clients.”

• Dpf certification Report an error

  “ActiveCampaign and AC PM LLC comply with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce”

• Dpf dispute resolution Report an error

  “ActiveCampaign commits to refer unresolved complaints concerning our handling of personal data received in reliance on the Data Privacy Framework to JAMS, an alternative dispute resolution provider based in the United States.”

• Ftc authority Report an error

  “We are subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission.”

• Scc available Report an error

  “If you are in the EEA, the UK or Switzerland, this may include the Standard Contractual Clauses authorized under European Union law.”

• Controller activecampaign Report an error

  “the data controller for purposes of processing information about you is ActiveCampaign, LLC.”

• Controller postmark Report an error

  “the data controller for purposes of processing information about you is AC PM LLC.”

• UK representative Report an error

  “DP Data Protection Services UK Ltd., Attn: ActiveCampaign, 16 Great Queen Street, Covent Garden, London, WC2B 5AH, United Kingdom”

• Transfer locations Report an error

  “information about you may be transferred to ActiveCampaign locations in the United States, Australia, Ireland, Brazil, and Costa Rica”

• Retention Report an error

  “We will retain information about you only for as long as is necessary for the purposes set out in this Privacy Policy or as described to you, including for as long as your account is active”

• Deletion rights Report an error

  “you have the right to request access to personal data we hold and to ask that your personal data be corrected, erased, or transferred.”

• CCPA opt out Report an error

  “clicking on the “Do Not Sell or Share My Personal Information” link on our CCPA page”

• Lgpd section Report an error

  “If you are a resident of Brazil, you have certain rights and protections regarding the processing of your personal data under the Brazilian General Data Protection Law (“LGPD”).”

• Australian privacy act Report an error

  “you have certain rights and protections with respect to your personal information under the Privacy Act 1988 (Cth) or “Australian Privacy Act”.”

• Nylas email Report an error

  “you will be using a set of features built using technology from Nylas, Inc.”

• Google data deletion Report an error

  “At any time, you can disconnect your Google account and delete this data in your account or by reaching out to privacy@activecampaign.com”

• Google analytics Report an error

  “We also use Google Analytics within our Services.”

• Session replay Report an error

  “Session replay provides the ability to replay a visitor’s interaction with our Services, such as mouse movements, clicks and page visits”

• Cookie policy urls Report an error

  “https://www.activecampaign.com/legal/cookie-policy for ActiveCampaign services and https://postmarkapp.com/cookie-policy for Postmark and DMARC Digests services.”

• Policy updated Report an error

  “Last Updated: October 6, 2025”

• Third party services Report an error

  “You may have the option of integrating our Services with other services, technologies or platforms on your desktop, permitted websites and/or your mobile phone.”

• Data sources Report an error

  “we may collect information about you from third parties, including but not limited to social media sites, credit bureaus, data enrichment providers, fraud prevention vendors and partners, and publicly available sources.”

• Sold categories Report an error

  “In the preceding 12 months, we have “sold” the following categories of personal information to the following categories of third parties: Category of Personal Information Category of Third Parties Identifiers Data enrichment providers”

• Minor age Report an error

  “We do not knowingly collect, and therefore do not sell, the personal information of consumers under the age of 16.”

• Terms URL Report an error

  “our Terms of Service, available at https://www.activecampaign.com/legal/terms-of-service/.”

• EU complaint rights Report an error

  “you have the right to lodge a complaint with the data protection authority where you reside.”

• Oaic complaints Report an error

  “you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).”

• Opt out promotional Report an error

  “You may opt out of receiving promotional emails from us by following the instructions in those emails, by clicking the “unsubscribe” link at the bottom of any of our emails”

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