Source
Buyer engagement & digital sales rooms — found from sitemap — Jiminny
Checked for Jiminny on 20 Oct 2026
- Page
- https://help.jiminny.com/en/articles/3683428-engagement-stats
- Checked
- 20 Oct 2026, 13:58 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:fd23e0e242306a5deb54c948c644e36d168b9f228d9dc2816e052863a27bfa51
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Engagement stats Report an error
“Engagement stats show how a conversation actually went — who spoke, for how long, and how often the conversation changed hands.”
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Statistics view Report an error
“Open a call and select Statistics to see the stats for that conversation. To see them across a whole team over a date range, use the Dashboard in Team Insights.”
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Talk to listen benchmark Report an error
“Talk to Listen Ratio The share of the call the rep spoke for. Talking less leaves room for the customer to tell you what they need 65% or less More than 65%”
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Patience benchmark Report an error
“Patience How long the rep waited after the customer finished before speaking. Longer pauses invite the customer to keep going 0.55 sec or more Less than 0.55 sec”
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Longest monologue benchmark Report an error
“Longest Monologue The rep's longest uninterrupted stretch of talking. Long stretches are where a conversation turns into a presentation 55 sec or less More than 55 sec”
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Longest customer story benchmark Report an error
“Longest Customer Story The customer's longest uninterrupted stretch of talking. A long answer usually means a real problem is being described 25 sec or more Less than 25 sec”
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Talking speed benchmark Report an error
“Talking Speed The rep's average words per minute. Slowing down helps the customer follow and gives them room to interrupt 170 wpm or less More than 170 wpm”
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Conversation switches stat Report an error
“Conversation Switches How many times the conversation changed hands”
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Question rate stat Report an error
“Question Rate How many questions the rep asked”
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Won call benchmarks 2026 Report an error
“These figures come from calls on deals our customers closed as won during 2026.”
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Won call benchmark values Report an error
“Stat Video meetings Dialer calls Talk to Listen Ratio 61% 65% Patience 0.65s 0.53s Longest Monologue under 55s under 60s Longest Customer Story 32s 22s Talking Speed 170wpm 180wpm”
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Dialer vs video note Report an error
“Dialer calls run faster and more talk-heavy than video meetings, so compare yourself against the channel you are on.”
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Dialer priority stats Report an error
“On dialer calls, talk ratio and longest monologue are the two that actually separate won deals from lost ones.”
Scores citing this record
- The CRM Integrator Buyer engagement & digital sales rooms
- The CRM Integrator Analytics, AI & seller monitoring
- The Data Protection Officer Buyer engagement & digital sales rooms
- The Data Protection Officer Analytics, AI & seller monitoring
- The Enablement Manager Buyer engagement & digital sales rooms
- The Enablement Manager Analytics, AI & seller monitoring
- The Head of Sales Buyer engagement & digital sales rooms
- The Head of Sales Onboarding, training & coaching
- The Head of Sales Analytics, AI & seller monitoring
- The Product Marketer Analytics, AI & seller monitoring
- The Skeptic Buyer engagement & digital sales rooms
- The Skeptic Analytics, AI & seller monitoring