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Employee Scheduling

ShiftJuggler

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by SSH Online-Services GmbH · www.shiftjuggler.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Skeptic

Weighted verdict

Has read a great many pages saying the product "supports" the Arbeitszeitgesetz and wants to know whether it blocks a violation, warns about it, or merely exports it. Reads for which tier the time clock and the DATEV export sit in, how seasonal staff are counted per employee, and what the forecasting "AI" actually uses as input.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Skeptic

Roster building & demand planning

How this is scored

How a plan gets built across locations, roles and qualifications — templates, staffing requirements, forecasting from sales or occupancy, and whether the product proposes a roster or only draws one.

0 — A shared calendar of shifts; no templates, no roles or qualifications, and no notion of how many people a shift needs.

3 — Shift templates and a weekly grid per location, with roles attached, but staffing needs and qualifications are the planner's memory rather than the system's.

5 — Templates, roles and qualifications, staffing requirements per shift, open shifts, multiple locations and departments, and coverage gaps shown before publication.

8 — Demand-based planning from a named data source (POS revenue, footfall, occupancy or bookings), automatic roster proposals the planner can accept or adjust, labour cost shown against budget while planning, and cross-location staff sharing.

10 — Planning closes the loop: forecast, proposed roster and actual hours compared in one place, the proposal explains which rule or demand figure drove each assignment, and the vendor documents the forecasting method rather than calling it AI.

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The Skeptic

Templates, roles with certificate fields like the §34a Sachkundenachweis, staffing requirements per shift and central multi-location planning are all evidenced, and an automatic roster proposal exists as a paid add-on the planner can adjust and restart. Credit where due: the vendor says plainly that the "KI" is not learning from data but scoring thousands of plan variants against stored rules, availabilities and headcounts — but that means no demand source (POS revenue, footfall, occupancy) feeds the plan, and we found no public information on labour cost shown against budget while planning. 1 5 6

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Working-time law & collective agreements

How this is scored

Whether the roster knows the rules it is subject to — ArbZG rest periods and maximum hours, youth and maternity protection, Minijob earnings limits, Tarifvertrag and works-agreement rules, surcharges — and whether it enforces them, warns, or leaves them to the export.

0 — No working-time rules described anywhere; the pages mention no check on daily hours, breaks or rest periods.

3 — Compliance is claimed as "supported" but the pages name no specific rule, or only a generic overtime warning exists.

5 — Named checks for the ArbZG daily maximum, the 11-hour rest period and breaks, plus a Minijob earnings warning, shown to the planner before publication; whether the check blocks or only warns is stated.

8 — Configurable rule sets per contract or employee group covering Tarifvertrag surcharges (night, Sunday, holiday), time accounts, youth-protection limits and works-agreement rules, with the planner's override of a violation recorded and reasoned.

10 — The rules are modelled as law, not as warnings: maintained rule sets for named collective agreements, sector-specific exceptions (care, hospitality) documented with the statute they rely on, every override attributable, and published guidance mapping each feature to the provision it serves.

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The Skeptic

The pages do name their checks: ArbZG violations, undershot rest periods and double bookings are detected before the plan is published, with break rules and night, Sunday and holiday surcharges on top. What they never say is the thing that matters — whether a violation blocks publication, only warns, or can be overridden, and whether such an override is recorded; we found no public information on a Minijob earnings warning, youth-protection limits, or maintained Tarifvertrag rule sets. 1 5 6 7 8

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Mobile self-service for deskless staff

How this is scored

What the employee on the shop floor actually gets: a mobile app to read the roster, enter availability, request and accept swaps, claim open shifts and clock in — in their language, on their own device or a shared one.

0 — No employee access; the roster is printed or sent as a PDF.

3 — A read-only app or web view of one's own shifts, with changes still requested by phone or chat.

5 — Mobile app with availability entry, absence requests, shift-swap requests with manager approval, open-shift claiming and push notification of changes.

8 — Swaps and open shifts resolved under the rule set (qualifications and rest periods checked before approval), clock-in by app or shared terminal with offline handling, multilingual interface, and team communication that keeps shift talk out of private messengers.

10 — Self-service is designed for people who never open a laptop: swap and cover flows that resolve without a manager where the rules allow, accessibility and language coverage stated, use on a shared or personal device both supported, and employees able to see and export the data held about them.

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The Skeptic

The free iOS and Android app covers viewing one's shifts, entering wishes, availabilities and absence requests through an approval workflow, offering swaps, claiming open shifts, and clocking in or confirming planned shifts, with browser entry for staff without a company phone and a shared tablet clock identified by PIN. We found no public information on offline handling, a multilingual interface, or swaps being checked against qualifications and rest periods before approval. 1 5 7 11

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Works council & employee data

How this is scored

Whether the product can be introduced under co-determination (BetrVG § 87) — role-based visibility, what is logged, which monitoring can be switched off, retention of availability, absence and location data — and whether the vendor supplies what a works agreement needs.

0 — No roles or visibility settings described, no statement of what is stored, logged or retained, and GPS or activity tracking presented without any mention of switching it off.

3 — Basic admin and employee roles exist, but visibility of absence reasons or location data is not configurable and retention is unstated.

5 — Configurable roles limiting who sees whose data, GPS and similar tracking optional and off by default or stated as switchable, a published DPA, and a retention or deletion statement for employee records.

8 — Fine-grained visibility (absence reasons hidden from colleagues and line managers where not needed), an audit log of who viewed and changed an individual's data, configurable deletion periods, and documentation the vendor offers for works-council approval.

10 — Data minimisation is designed in and evidenced: a model works agreement or feature-by-feature data inventory published, no performance or behaviour scoring of individuals, monitoring functions individually deactivatable, and deletion executed automatically per configured period.

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The Skeptic

Permissions are configurable per person across functions, locations and work areas, sensitive entries can be anonymised, account deletion with retention limits is described, and the vendor states that no automated decision-making or profiling takes place. For the works council itself the cupboard is bare: we found no public information on an audit log of who viewed or changed an individual's data, configurable deletion periods, a published data processing agreement, or any documentation offered for works-council approval. 1 3 7 12

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Payroll handoff & integrations

How this is scored

How planned and worked hours, surcharges and absences reach payroll — DATEV, Lohn und Gehalt, the tax adviser — and how the roster connects to the POS, HR and time systems a shift business already runs.

0 — No payroll path and no integrations; the month leaves as a spreadsheet someone retypes.

3 — Generic CSV export said to suit payroll, with no named payroll system and no surcharge handling.

5 — A named payroll integration or documented export (e.g. DATEV Lohn und Gehalt or LODAS) covering hours, absences and surcharges, plus at least one named POS or HR integration.

8 — Vendor-maintained payroll integrations with a lock step before transmission, wage types mapped per surcharge, POS integrations feeding forecasting, an HR master-data sync, and a documented API.

10 — Payroll is designed for, not exported to: several named payroll systems maintained, retro corrections after the close handled, the tax adviser given scoped access, and a versioned public API with webhooks and a deprecation policy.

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The Skeptic

Hours, absences and surcharges land in PDF and Excel reports the vendor says are used directly for payroll, removing manual retyping — but that is a generic export, not a named payroll system. We found no public information on DATEV or any other named payroll integration, wage-type mapping, a lock step before transmission, POS or HR integrations, or a documented API; the only named connections are calendar subscriptions to Apple, Google and Outlook. 1 5 11

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European sovereignty

How this is scored

Where the employee data lives, who the contracting entity is, who the subprocessors are, and whether that is documented rather than assumed. Independently sourced by the sovereignty pipeline; weighted seriously here, because a scheduling tool holds availability, absence and often location data about employees who had no say in the vendor.

0 — Non-EU vendor and contracting entity, hosting region unstated or non-EU, subprocessors not named.

3 — EU hosting offered as an option or claimed without a provider, while the contracting entity is non-EU or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but the subprocessor chain (messaging, push notification, analytics, support) includes non-EU providers without an explained safeguard.

8 — EU or DACH hosting with a named data-centre provider, EU contracting entity, full subprocessor list published, and any non-EU processing — push notification services included — named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor in the EU, certification published, and a DPA that covers the employee data the app collects on personal devices.

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The Skeptic

The vendor claims Germany-only hosting in ISO-certified German data centres, and the contracting entity and data controller is the Berlin-based SSH Online-Services GmbH, with website-side Google Analytics (Data Privacy Framework certified) and Usercentrics disclosed. But the data-centre provider is not named, and we found no public information on the application's own subprocessor chain — push notification, messaging, support — while the privacy policy itself concedes that third-country transfers are possible under standard contractual clauses or binding corporate rules. 1 2 3 12

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual invoice for their headcount and locations — including the time clock, payroll export, forecasting and other modules sold as add-ons — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A per-employee headline exists, but which features sit in which tier, the add-on modules, or a minimum seat or location count are unpriced or unmentioned.

5 — Per-employee or per-location prices public for the main tiers with the billing period stated, but at least one commonly needed piece (time clock, payroll export, forecasting, terminal hardware) is an unpriced add-on.

8 — Every tier and add-on priced publicly with the per-employee maths, how inactive or seasonal staff are counted, minimum term and VAT treatment stated; only genuinely custom work lacks a number.

10 — Complete price computability: a calculator or table producing the annual invoice for a given headcount, location count and module selection, including hardware, onboarding and renewal terms.

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The Skeptic

One concrete package example is public — "Ihr Preis: 39,00 € pro Monat" for 15 employees, monthly in advance, cancellable to the end of the contract month, VAT stated as excluded, with scheduling, absence management, time tracking, reports and time accounts in every package. The automatic scheduling, the tablet clock app and the terminals are explicitly paid add-ons, but we found no public prices for any of them and no statement of how seasonal or inactive staff are counted; above 750 employees the vendor asks buyers to make contact. 1 2 11

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (12)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.shiftjuggler.com Checked 22 Sep 2026 Details →
  2. 2 Pricing page www.shiftjuggler.com Checked 22 Sep 2026 Details →
  3. 3 Privacy policy www.shiftjuggler.com Checked 22 Sep 2026 Details →
  4. 4 Legal notice www.shiftjuggler.com Checked 22 Sep 2026 Details →
  5. 5 Security / trust page www.shiftjuggler.com Checked 30 Sep 2026 Details →
  6. 6 Roster building & demand planning — found from sitemap www.shiftjuggler.com Checked 1 Oct 2026 Details →
  7. 7 Roster building & demand planning — found from sitemap www.shiftjuggler.com Checked 1 Oct 2026 Details →
  8. 8 Working-time law & collective agreements — found from sitemap www.shiftjuggler.com Checked 1 Oct 2026 Details →
  9. 9 Working-time law & collective agreements — found from sitemap www.shiftjuggler.com Checked 1 Oct 2026 Details →
  10. 10 Mobile self-service for deskless staff — found from sitemap www.shiftjuggler.com Checked 1 Oct 2026 Details →
  11. 11 Mobile self-service for deskless staff — found from sitemap www.shiftjuggler.com Checked 1 Oct 2026 Details →
  12. 12 Works council & employee data — found from sitemap www.shiftjuggler.com Checked 1 Oct 2026 Details →