Terms of service — weclapp

Cited by

Facts read from this source

• B2b only Report an error

  “THE SOFTWARE IS PROVIDED TO BUSINESSES AND MAY ONLY BE USED BY SUCH CUSTOMERS. IT IS NOT INTENDED FOR USE BY CONSUMERS.”

• Software model Report an error

  “weclapp offers the use of software via the Internet for the duration of the contract.”

• Documentation languages Report an error

  “The user documentation is provided in German and/or English language.”

• Customization not included Report an error

  “The individual adaptation of software and advisory services is not owed by weclapp unless otherwise agreed.”

• Free trial days Report an error

  “After activation, the Customer has the option of testing the chosen software for 30 days free of charge.”

• Billing currency prepaid Report an error

  “For the services provided by weclapp, the Customer pays the agreed remuneration in euros. Remunerations must be paid in advance.”

• VAT treatment Report an error

  “The remuneration is stated less the legal VAT if this is incurred.”

• Invoice terms Report an error

  “Unless otherwise agreed, invoices are due for payment 14 days after the invoice date. When ordering via direct debit, the payment amount is due for payment immediately by way of collection.”

• License minimum term Report an error

  “If ordered licences have a minimum term of 12 months and they are not terminated according to the notice period outlined in Clause 8.2, the licences are extended in each case by an additional 12 months.”

• Termination notice customer Report an error

  “The Customer can terminate the contract or the licences with a notice period of 30 days, however no earlier than the end of the minimum licence term.”

• Termination notice vendor Report an error

  “weclapp is entitled to terminate the contract or the licences with a notice period of 3 months, however no earlier than the end of the minimum licence term.”

• Upgrade downgrade Report an error

  “The Customer can carry out an upgrade of the software package at any time. An upgrade becomes effective immediately, whereby a new term begins for the licences. On the other hand, a downgrade cannot be carried out.”

• Price adjustment frequency Report an error

  “weclapp may also adjust the agreed remuneration according to the general price development on the market (e.g. with regard to the amount of employee salaries, rents, energy costs, etc.), maximum once per calendar year.”

• Price adjustment notice Report an error

  “weclapp shall provide the Customer with at least 6 weeks notice until the price adjustment becomes effective, stating the reasons.”

• Price increase objection Report an error

  “If the remuneration increases in case of paragraph lit. b. by more than 10%, the Customer may object to the increase in writing or by e-mail within 2 weeks from the corresponding notice.”

• Invoice objection window Report an error

  “Invoice statements from weclapp are considered to be approved by the Customer if they are not objected within 60 days after the invoice date indicating reasons.”

• Availability SLA Report an error

  “weclapp makes it possible to use the software 24 hours a day, 7 days a week. In this context, weclapp provides a minimum availability of 99.5% on average for the year.”

• Availability transfer point Report an error

  “The availability is owed until the transfer point. The transfer point is the router output of the data centre.”

• Maintenance window Report an error

  “weclapp is entitled to carry out regular maintenance work between 1 a.m. and 5 a.m. (Central European Time). This work will not be announced to the Customer.”

• Encrypted transmission Report an error

  “This particularly includes protection against third-party access through encrypted transmission of the entered data as well as maintaining acknowledged security standards.”

• Deletion after termination Report an error

  “Unless otherwise agreed, all data of the Customer is deleted 14 days after the termination of the contract, particularly also the data of users and the data they have entered.”

• Retention compliance customer Report an error

  “The Customer bears sole responsibility for the compliance with statutory retention obligations (e.g. due to regulations of tax law) concerning its customer data.”

• Export switching right Report an error

  “Notwithstanding the termination rights granted to the Customer in accordance with the provisions above, the Customer is entitled to terminate the contract in accordance with the following conditions and to switch to another service provider offering the same service type.”

• Switching notice period Report an error

  “The Customer has the right to initiate the switching and the contract termination process with a notice period of two (2) months (hereinafter “Notice Period”) by means of a clearly formulated, written declaration of intent to weclapp.”

• Switching transition period Report an error

  “weclapp will support the Customer or its service provider appropriately upon request within a transitional period of 30 calendar days from the end of the Notice Period”

• Switching retrieval period Report an error

  “The Customer has the option of retrieving its exportable data during a retrieval period of a further 30 calendar days immediately following the end of the transitional period.”

• Switching early termination fee Report an error

  “If the contract is terminated before the expiry of the contractually agreed term due to the right of switching contained in this Section 9, the Customer shall pay weclapp 30 % of the agreed gross remuneration that would have accrued from the date of termination of the contract until the next termination option.”

• Parallel use egress costs Report an error

  “If the software is used in parallel with the data processing service of another provider, the Customer must reimburse weclapp for the data egress charges incurred.”

• Updates rights Report an error

  “weclapp is entitled to update and further develop the software. However, the Customer has no entitlement in this regard.”

• Third party provisioning Report an error

  “weclapp can engage vicarious agents with the fulfilment of the services.”

• Free services modifiable Report an error

  “weclapp is entitled at any time to modify services that are provided free of charge, in particular to stop providing them. The Customer has no claims as a result of this.”

• Additional licenses Report an error

  “The Customer can order additional licences at any time. For these additional licences, a new minimum term begins.”

• Contracting entity Report an error

  “The company weclapp GmbH (“weclapp”) performs its services concerning the use of software by the end customer (“Customer”) via the Internet”

• Terms version Report an error

  “Version: 3.0. -EN, Dated: 11/08/2025”

• Customer data consent Report an error

  “the Customer commits to obtain consent from data subjects to the extent that a legal or contractual obligation exists to do so.”

2 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The Online Retailer Integration, API & data portability
• The Online Retailer Rollout, roles & operations
• The Online Retailer Pricing transparency
• The Online Retailer Integration, API & data portability
• The Online Retailer Rollout, roles & operations
• The Online Retailer European sovereignty
• The Online Retailer Pricing transparency
• The Head of Finance Integration, API & data portability
• The Head of Finance Rollout, roles & operations
• The Head of Finance European sovereignty
• The Head of Finance Pricing transparency
• The Head of Finance Integration, API & data portability
• The Head of Finance Rollout, roles & operations
• The Head of Finance European sovereignty
• The Head of Finance Pricing transparency
• The IT Integrator Integration, API & data portability
• The IT Integrator Rollout, roles & operations
• The IT Integrator Pricing transparency
• The IT Integrator Integration, API & data portability
• The IT Integrator Rollout, roles & operations
• The IT Integrator European sovereignty
• The IT Integrator Pricing transparency
• The Managing Director Integration, API & data portability
• The Managing Director Rollout, roles & operations
• The Managing Director Pricing transparency
• The Managing Director Integration, API & data portability
• The Managing Director Rollout, roles & operations
• The Managing Director Pricing transparency
• The Operations Lead Integration, API & data portability
• The Operations Lead Rollout, roles & operations
• The Operations Lead European sovereignty
• The Operations Lead Pricing transparency
• The Operations Lead Integration, API & data portability
• The Operations Lead Rollout, roles & operations
• The Operations Lead Pricing transparency
• The Skeptic Integration, API & data portability
• The Skeptic Rollout, roles & operations
• The Skeptic European sovereignty
• The Skeptic Pricing transparency
• The Skeptic Integration, API & data portability
• The Skeptic Rollout, roles & operations
• The Skeptic European sovereignty
• The Skeptic Pricing transparency