Terms naming the legal entity — Linnworks

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Facts read from this source

• Entity Report an error

  “Linn Systems Ltd, company no. 06784391, registered in England and Wales, having its principal place of business at 1st Floor, 1 Old Market Avenue, Chichester, West Sussex, PO19 1SP, United Kingdom”

• Terms last updated Report an error

  “Last Updated 12 October 2026”

• Terms effective Report an error

  “These terms, including any attached exhibits (collectively, “Terms“) apply as of 4 April 2022”

• Geography row Report an error

  “In North America or APAC? Click here to view terms for that geography instead.”

• Data protection legislation Report an error

  “means the Privacy and Electronic Communication (EC Directive) Regulations 2003, the General Data Protection Regulation 2016 (“GDPR”), the UK Data Protection Act 2018”

• Controller processor Report an error

  “the Customer is the Controller and the Supplier is the Processor in respect of any Personal Data that the Customer shares with the Supplier”

• Eea transfer Report an error

  “the Supplier shall not process the Personal Data in any country outside the European Economic Area (“EEA”) (or following the United Kingdom’s departure from the European Union, outside the United Kingdom and the EEA) without the prior written request from, or consent of, the Customer”

• Sccs Report an error

  “entering into the European Commission’s standard contractual clauses for the transfer of Personal Data to processors established in third countries which do not ensure an adequate level of protection”

• Audit rights Report an error

  “at the Customer’s request (and at the Customer’s cost) allow for and contribute to audits, including inspections, conducted by the Customer or its representative.”

• Breach notification Report an error

  “The Supplier shall without undue delay from becoming aware, notify the Customer of any unauthorized or unlawful processing of any of the Personal Data to which this Paragraph 5 applies and of any loss or destruction or other damage”

• Deletion or return Report an error

  “The Supplier shall at the Customer’s election, delete or return all Personal Data to the Customer, and delete all existing copies unless applicable law requires their retention.”

• Subprocessors Report an error

  “the Supplier shall inform the Customer of any intended changes concerning the addition or replacement of other sub Processors, thereby giving the Customer the opportunity to object to such changes.”

• Backup restoration Report an error

  “the Supplier shall, if so directed by the Customer, use all reasonable endeavors promptly to restore the Customer Content from the most recent available backup copy, if available.”

• Anonymous use Report an error

  “The Supplier shall be entitled to use aggregated Personal Data created from data produced under this Agreement for the purposes of reporting on the performance, developing and providing new and different products/services to Supplier’s Customers”

• Source code access Report an error

  “the Customer has no right to access the object code or source code of the Software at any time.”

• Definition Report an error

  “means the Supplier’s online order and inventory management system;”

• Support services Report an error

  “means the following support services to be provided by the Supplier by telephone, chat and email, within normal Business Hours”

• Emergency monitoring Report an error

  “Supplier using reasonable endeavors to ensure that a member of its support staff will monitor the support ticketing system and emergency email outside of normal Business Hours in the case of an emergency”

• Beta services Report an error

  “Beta Services are provided “as is” without a warranty or guarantee and are for evaluation purposes and not for production use, are not considered “Services” under this Agreement, are not supported”

• Invoice payment Report an error

  “Customer shall pay Supplier all Charges confirmed in the Order Form (or as otherwise amended in accordance with these Terms) upon receipt of invoice (unless otherwise stated on the Order Form).”

• Refunds Report an error

  “all payments to Supplier are non-refundable and non-cancellable.”

• VAT exclusive Report an error

  “The Charges confirmed in the Order Form (or as otherwise amended in accordance with these Terms) are exclusive of VAT, or other applicable governmental taxes, duties, fees, excises, or tariffs”

• Basis Report an error

  “Pricing is determined by a number of factors, including User Count, Order Volume, SKU Count, Customizations, Support Services, and other similar factors.”

• Renewal notice Report an error

  “The Supplier shall not less than 30 days before the expiry of the current Subscription Term notify the Customer of any changes to the Charges which will be due for the next Subscription Term.”

• Auto renewal Report an error

  “will continue in force for the Subscription Term and thereafter shall be automatically renewed for successive Subscription Terms”

• Termination notice Report an error

  “either party notifies the other party of termination, in writing, at least 30 days before the end of a Subscription Term, in which case this Agreement shall terminate upon the expiry of that Subscription Term”

• Late payment suspension Report an error

  “the Supplier may suspend or terminate access to the Software and the provision of the Services if any amounts due to be paid by the Customer to the Supplier under this Agreement are overdue by more than ten (10) days and the Supplier has provided at least ten (10) days’ notice of such suspension.”

• Liability cap Report an error

  “THE SUPPLIER’S MAXIMUM LIABILITY FOR CLAIMS ARISING UNDER OR IN CONNECTION WITH THE AGREEMENT SHALL BE THE GREATER OF: (A) £10,000; AND (B) 100% OF THE CHARGES PAID, OR DUE AND PAYABLE, BY THE CUSTOMER IN THE LAST 6 MONTHS OF THE AGREEMENT”

• Warranty disclaimer Report an error

  “THE SERVICES ARE PROVIDED TO THE CUSTOMER ON AN “AS IS” BASIS. SUPPLIER DOES NOT WARRANT THAT THE OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.”

• Third party apps Report an error

  “Supplier may enable or assist it to access and/or purchase content or technical applications offered by third parties (“Non-Linnworks Application”) either directly from the Linnworks app store or via third party websites.”

• Customizations ip Report an error

  “All Intellectual Property Rights in the Customizations shall, as between the parties, be the exclusive property of the Supplier.”

• Subscription grant Report an error

  “Supplier grants Customer the nonexclusive limited-time subscription and right to use the Services”

• Marketing use of customer name Report an error

  “Supplier may use Customer’s name and/or its logo on Supplier’s website and in its marketing materials to indicate that Customer is a client of Supplier.”

• Bulk data usage Report an error

  “Supplier will process, store and use Customer Content as generally necessary in order to perform the Services, to create new Supplier products/services, or to share, in aggregate, with Supplier’s partners, affiliates or Customers.”

• Jurisdiction business days Report an error

  “means any day, other than a Saturday, Sunday or a bank or public holiday in England;”

• Ip ownership Report an error

  “All Intellectual Property Rights in the Services (including Linnworks), the Software and the Documentation shall, as between the parties, be the exclusive property of the Supplier.”

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