Supply Chain & Logistics
Linnworks
UK / wider Europe Report an errorPanel rating · 6 judges · How to read the stars
Category median
Sovereignty: 1 of 4 dimensions proven
0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Linn Systems Ltd · www.linnworks.com
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Linnworks at a glance
- Vendor
- Linn Systems Ltd
- Headquarters
- Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 26 Oct 2026
- Panel verdict
- The AI panel rates Linnworks 3/5, the mean of 6 judges. Linnworks (Linn Systems Ltd, Chichester, company no. how scores are made
- As of
- Vendor pages captured 26 Oct 2026; evaluated by the panel 28 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Linnworks (Linn Systems Ltd, Chichester, company no. 06784391) is strongest at inventory control and integration and automation, where scores cluster at 6-7: stock is recorded per location and pushed to 100+ channels every few minutes, and 100+ two-way connectors meet an open API with a developer portal and named QuickBooks and NetSuite sync partners. Warehouse operations scores a flat 6, scan-guided picking documented, no public information on packing verification or per-shift error rates. Shipping and returns sits at 6-7, returns the soft side: return labels work for five named vendors and Royal Mail needs a workaround. Freight and transport is weakest at 0-2 — five judges found no public information at all, and the lone 2 notes everything documented is parcel-shaped. Sovereignty spans 4-5: the single 5 credits the compliance machinery in the terms, while lower scores point to AWS hosting with no region stated, subprocessors listed by category only, and a group including SkuVault, Inc of Kentucky. Other differences stay within a point, turning on the stock-history gaps. Pricing is quote-only, scored 1-2; persona-weighted totals span 4.7 to 6.4.
Speaks for it
- Stock recorded per location with a stock item history, purchase orders, lot and expiry tracking, kits and low-stock alerts, pushed to 100+ linked channels every few minutes
- Two-way connectors to 100+ channels plus an open API with a developer portal and partner sync to QuickBooks and NetSuite with error monitoring and automatic retries
- 70+ carriers on your own accounts and negotiated rates, with automatic carrier-selection rules, unlimited label printing and per-item customs data such as HS tariff codes
- Documented scan-guided warehouse flow — goods-in against purchase orders, bins, picking routes, and directional pickwaves with tote and tray scanning
- Compliance terms include EU standard contractual clauses, consent before processing outside the EEA, breach notification without undue delay, customer audit rights and a stated ISO 27001 certification
Held against it
- We found no public information on pallet, groupage, truckload, sea or air freight booking, transport documents such as CMR, freight cost audit or CO2 per shipment — the captured pages document parcel carriers only
- Return labels are documented for five named vendors only, Royal Mail needs a workaround, and we found no public information on a self-service returns portal
- The stock item history has gaps the help pages state themselves — untracked items and orders processed at zero stock leave no record, and composite parents appear only on manual adjustments
- Hosting is named as AWS with no region stated, subprocessors appear by category rather than by name with locations, and data may be shared within a group including SkuVault, Inc of Kentucky
- We found no public information on packing verification, putaway suggestions, per-shift pick and error rates, EDI, webhooks, API rate limits, or end-of-contract export of order, stock and shipment history
Best for
- You sell across many marketplaces — Amazon, eBay, Shopify and 100+ more — and need stock levels pushed to every channel every few minutes
- You ship parcels on your own carrier accounts and want automatic carrier-selection rules and per-item customs data for international services
- You want orders routed automatically across your own warehouse, a 3PL or dropship, with accounting and ERP sync to QuickBooks or NetSuite
- You are a UK or EU seller who values a UK contracting entity with GDPR terms and consent required before processing outside the EEA
Avoid if
- You book pallet, groupage, full or part truckload, sea or air freight — the captured pages document parcel carriers and label workflows only
- Returns are central to your operation — return labels work for five named vendors and Royal Mail requires a workaround
- You need prices before talking to sales — pricing is quote-only with no public tier prices
- Your compliance sign-off needs named subprocessors with locations and a stated hosting region — the published pages list subprocessors by category and name AWS as host without a region
The scores
| Criterion | Panel median |
|---|---|
| Inventory & stock control | 3.5 of 5 |
| Warehouse operations: receiving, picking & packing | 3 of 5 |
| Multi-carrier shipping & returns | 3 of 5 |
| Freight & transport management | 1 of 5 |
| Integrations, automation & exit | 3 of 5 |
| European sovereignty | 2 of 5 |
Inventory & stock control
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How this is scored
Whether the stock figure can be trusted: every goods receipt, sale, transfer, return and correction booked as a movement, stock per location and channel, batches, serial numbers and best-before dates where the goods need them, reorder points and purchase orders, and stock synchronised to every sales channel so nothing is oversold.
0 — No stock keeping; quantities live in the shop or in a spreadsheet.
3 — A stock number per product that can be edited by hand, with no movement history, no locations and no link to purchasing.
5 — Stock per product and warehouse updated by orders and goods receipts, synchronised to the connected sales channels, with low-stock alerts and purchase orders to suppliers.
8 — Every movement booked with a reason and a user, stock per bin location, batches, serial numbers and expiry dates tracked, stocktaking (cycle or annual) supported, bundles and kits resolved to components, and reorder suggestions from sales history.
10 — The stock record is an audit-proof ledger: complete movement history exportable, inventory valuation method stated (FIFO, average cost), multi-warehouse and multi-entity stock with transfers in transit, demand forecasting documented, and the stock figure reconciled across every channel in near real time.
The E-Commerce Operations Lead
Stock is recorded per location with a stock item history behind it, changes flow one way from Linnworks to every linked channel every few minutes, and purchase orders, low-stock replenishment alerts, kits and lots with expiry dates are all documented. Serial-number tracking is described for North America only, we found no public information on stocktaking or an exportable valuation method, and composite parents only enter the history on manual adjustment. That is dependable multichannel stock control without the audit-proof ledger. 1 2 3 7 8
The Warehouse Manager
Stock is recorded per location with configurable bins, lots with expiry dates, kits and multipacks resolved to components, purchase orders, low-stock replenishment alerts, and forecasting from historical sales data, and every sale pushes the new level to all linked channels within minutes. The stock history has gaps the help pages state themselves — items marked Not Tracked and orders processed at zero stock leave no record — and we found no public information on stocktaking or a stated inventory valuation method. That sits above the mid level but short of an audit-proof ledger. 1 2 3 7 8
The Transport Planner
Stock is held per location with warehouse bins, purchase orders, low-stock alerts with automatic replenishment, lot management with expiry dates, kits and bundles, and forecasting built on historical sales — though serialisation is documented for North America only. Stock changes are pushed from the system to every linked channel within minutes, and a movement history is kept per location, but the help pages show that untracked items and orders processed at zero stock leave no history record. That is a serious stock backbone; I found no public information on stocktaking support or a stated inventory valuation method. 1 2 3 7 8
The Fulfilment Provider
Stock is held per location with a Stock Item History ledger, pushed one-way to every linked channel within minutes, backed by purchase orders, low-stock replenishment alerts, bin locations, lot expiry tracking and kits resolved under one SKU. Serial-number tracking is documented for North America only, and we found no public information on stocktaking cycles or a stated inventory valuation method, which stops me short of the top band. 1 2 3 7 8
The IT & Integration Lead
Stock is recorded per location with a stock item history and pushed one way to a hundred-plus channels every few minutes, alongside purchase orders, low-stock alerts, lot and expiry tracking, bins, transfers, kits and replenishment; serialization is documented as North America only and forecasting is a paid add-on. We found no public information on stocktaking, an inventory valuation method, or export of the complete movement history, so the audit-proof ledger level is not evidenced. 1 3 7 8
The Skeptic
Stock is recorded per location with a Stock Item History and pushed one way to 100+ channels "every few minutes", with lot/expiry tracking, kits, purchase orders, low-stock alerts and forecasting (the latter a paid add-on) documented. But the captured help pages state that orders processed once stock has reached zero leave no Stock Item History record, untracked items record nothing, and composite parents appear only on manual changes — documented blind spots in the ledger — and we found no public information on per-bin stock levels, stocktaking or an inventory valuation method. 1 2 3 7 8
Warehouse operations: receiving, picking & packing
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How this is scored
The physical work in the warehouse: goods receipt against a purchase order, putaway to bin locations, picking strategies (single order, batch, wave, zone), scanner and mobile app guidance, packing with checks, and the performance figures a warehouse lead runs the shift by.
0 — No warehouse process support; staff print the order and walk.
3 — A pick list or packing slip printed per order, with no bin locations, no scanning and no check that the right item went into the box.
5 — Bin locations, goods receipt against purchase orders, pick lists sorted by route, and barcode scanning on a phone or scanner to confirm picks and packs.
8 — Several picking strategies (batch, wave, multi-order trolley), putaway suggestions, packing with weight or scan verification, handheld scanner support named, and pick, pack and error rates reported per user and shift.
10 — A full WMS documented end to end: slotting and replenishment, cross-docking, multi-client operation for 3PLs with client billing, integration with automation (conveyors, pick-to-light, AutoStore or similar) named, and offline-tolerant mobile apps with an audit trail of every scan.
The E-Commerce Operations Lead
Bin locations, digital picking routes and a mobile app with scanning are documented, plus pickwaves with directional tray picking — scan the tote, scan the SKU, scan the tray — and a receiving flow against purchase orders. Quality control and the 3PL client portal are described for North America only, and we found no public information on putaway suggestions, packing verification or pick and error rates per shift. Good scan-guided picking for my team, short of a full documented warehouse system. 3 9 10
The Warehouse Manager
The help pages document goods receipt from a purchase order, bin locations, picking routes and a scanning mobile app, and tray picking walks a picker through scan TOTE, scan SKU, scan tray — a sequence a temp starting Monday could follow. We found no public information on putaway suggestions, packing verification, or pick, pack and error rates per user and shift; quality control is stated to be available in North America only, and Pickwave features may depend on the plan. 3 9 10
The Transport Planner
Goods receipt from a purchase order, bin locations, digital picking routes and a mobile app with scanning are all documented, and the pickwave workflow with tote, SKU and tray scanning goes well beyond a printed pick list — though pickwave functionality depends on the plan. We found no public information on putaway suggestions, packing verification, or pick and error rates per user and shift, and the order-checking step before despatch is documented for North America only. 3 9 10
The Fulfilment Provider
Goods receipt against a purchase order, bin locations, organised picking routes, a scanning mobile app and a tray-picking workflow that scans tote, SKU and tray are all documented in help pages I could check. We found no public information on batch and wave strategies beyond directional pickwaves, packing verification or pick and error rates per shift, and the client-facing 3PL portal is marked North America only — a real limit for my multi-client floor. 3 9 10
The IT & Integration Lead
Goods-in against a purchase order, bin locations, picking routes and a scanning mobile app are documented, and directional pickwaves with tray-by-tray scanning are spelled out step by step. We found no public information on putaway suggestions, packing verification such as scan or weight checks, or pick and error rates per user and shift, which keeps this below the fuller warehouse-management level. 3 9 10
The Skeptic
Bins and racks, pick routes and lists, stock-in from a purchase order, barcode scanning on a mobile app, and directional pickwaves with tote and tray scanning are all documented. We found no public information on packing verification, putaway suggestions or pick and error rates per user and shift, and the quality-control and 3PL client-portal features are described for North America only. 3 9 10
Multi-carrier shipping & returns
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How this is scored
Getting parcels out and back: carriers connected, label creation in bulk, rules that pick the carrier and service, customs documents for non-EU destinations, tracking and the notifications the recipient sees, a returns portal, and whether the customer uses its own carrier contracts or buys labels through the vendor.
0 — No shipping features; labels come from each carrier's own portal.
3 — Labels for one or two carriers created one by one, with no rules, no tracking for the recipient and no returns handling.
5 — Several carriers connected with bulk label printing, a choice between own carrier contracts and vendor rates, tracking numbers written back to the shop, and a basic returns label flow.
8 — Shipping rules by weight, destination, value and channel choose carrier and service automatically, customs documents (CN22/CN23, commercial invoice, EORI, HS codes) generated, branded tracking pages and notifications, a self-service returns portal with reasons, and pickup points supported.
10 — Shipping runs without a person: rate comparison across carriers at label time, own contracts for every connected carrier, delivery promise and checkout options from live carrier data, returns with refund or exchange triggered on receipt, and carrier performance and cost reported per lane.
The E-Commerce Operations Lead
Seventy-plus carriers connect on your own accounts and negotiated rates, with live rates, labels and tracking in one place and rules assigning carrier and service automatically. Customs data is handled per item — HS tariff codes, country of origin, customs description and duties-paid type — so Switzerland shipments would not need retyping. Returns are the soft spot: return labels work for a short vendor list (DHL Express, DHL eCommerce UK, DPD France, EVRi, FedEx Legacy), Royal Mail needs a workaround, and we found no public information on a self-service returns portal with reasons. 2 3 11 12
The Warehouse Manager
Outbound is well covered: 70+ carriers connectable on our own accounts and negotiated rates, automatic carrier-selection rules, labels in a few clicks, customs information including HS tariff code, country of origin, goods description and duties paid type, and tracking written back to the sales channels. Returns are the weaker side — return labels are documented for five named vendors, Royal Mail needs a Tracked Returns workaround, and we found no public information on a self-service returns portal with reasons or pickup points. 2 3 11 12 13
The Transport Planner
Seventy-plus carriers connect on your own accounts with negotiated rates, live rates, labels and tracking, rules allocate the carrier and service automatically, and tracking information is sent back to the sales channels. Customs data for international services is documented — HS tariff code, country of origin, duties paid type and export reason — and return labels work with five named vendors, though Royal Mail return labels require a workaround. We found no public information on branded tracking pages, a self-service returns portal with reasons, or pickup points. 2 3 11 12 13
The Fulfilment Provider
Seventy-plus carriers connect on our own accounts and negotiated rates with live rates, labels and tracking written back to the channels, carrier choice runs off automatic allocation rules, and customs data — HS tariff code, country of origin, goods description, duties paid type, export reason — is configurable per item for international services. Returns are the weak link for my brands: return labels work for a named vendor list only, Royal Mail needs a workaround, and we found no public information on a self-service returns portal or branded tracking pages. 2 3 11 12 13
The IT & Integration Lead
Seventy-plus carriers connect on your own accounts and negotiated rates with live rates, labels and tracking, carrier-selection rules are documented, and customs data including HS tariff codes, country of origin, goods description, duties paid type and export reason is configured in the captured shipping guides. Return labels work only for a named vendor list, Royal Mail return labels cannot be printed directly and need a workaround, and we found no public information on branded tracking pages or pickup points, so this sits below the top of the criterion. 2 3 11 12
The Skeptic
Seventy-plus carriers on your own accounts and negotiated rates, unlimited label printing, automatic carrier-selection rules and per-item customs data (HS tariff code, country of origin, duties paid type, export reason) are documented, with tracking synced back to the sales channels. Returns are the weak link: return labels are confined to a short vendor list, Royal Mail requires a workaround with no direct return-label printing, and we found no public information on a self-service returns portal with reasons, branded tracking pages or pickup points. 2 3 11 12 13
Freight & transport management
n/r
n/r
n/r
n/r
n/r
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How this is scored
Moving goods beyond parcels: pallet, groupage, full and part truckload, sea and air freight booked with carriers or forwarders, quotes and tenders compared, transport orders and documents (CMR, eCMR, delivery notes), shipment tracking across modes, freight cost audit, and CO2 emissions reported per shipment.
0 — No freight features; pallets and trucks are booked by phone and e-mail.
3 — A form to send a booking request to one forwarder, or freight rates shown without booking, tracking or documents.
5 — Pallet and groupage shipments booked with several carriers from one place, prices compared, transport documents generated, and the shipment status tracked.
8 — Spot quotes and tenders sent to many carriers with responses compared, the customer's own freight agreements and rate tables stored, eCMR or digital delivery notes, multi-modal tracking, freight invoices checked against the agreed price, and CO2 per shipment reported to a named standard (GLEC, ISO 14083).
10 — Transport management run in the system: route and load planning, dock and yard slot booking, carrier scorecards, freight cost allocated to orders and cost centres, and a carrier network that connects by API or EDI rather than by e-mail.
The E-Commerce Operations Lead not rated — no public information
We found no public information on pallet, groupage, full-load, sea or air freight booking, transport documents such as CMR, freight cost audit or CO2 reporting. The captured pages we read describe parcel carriers, label printing and marketplace connections only. 2 3 11
The Warehouse Manager not rated — no public information
We found no public information on freight and transport management — pallet, groupage or full-truckload booking, transport documents such as CMR, freight invoice checking or CO2 reporting. The vendor's homepage, features, pricing and integration pages describe parcel carriers, 3PLs and aggregators, and routing orders to own warehouse, 3PL or dropship, nothing beyond parcels. 1 2 3 13
The Transport Planner
Everything documented here is parcel-shaped: seventy-plus shipping providers and aggregators, live rates on your own accounts, and automatic routing of every order to your own warehouse, a 3PL or dropship. I found no public information on pallet, groupage or full and part truckload booking, sea or air freight, comparing forwarder quotes in one place, storing agreed freight rates to check invoices against, eCMR or digital delivery notes, or a CO2 figure per shipment — which is exactly the work I book every week. 1 2 3
The Fulfilment Provider not rated — no public information
We found no public information on pallet, groupage or full-truckload freight booking, tendering, transport documents such as CMR, multi-modal tracking or per-shipment CO2 reporting; the pricing, features and shipping help pages we read cover parcel carriers and customs data only. 3 11 12
The IT & Integration Lead not rated — no public information
We found no public information on freight and transport management — pallet, groupage or full and part truckload booking, transport documents such as CMR or eCMR, freight invoice audit or CO2 per shipment — on any of the captured pages; the shipping documentation we read covers parcel carriers. The criterion is therefore unevidenced rather than scored. 1 2 3 12
The Skeptic not rated — no public information
We found no public information on pallet, groupage, full or part truckload, sea or air freight booking, freight quotes or tenders, transport documents such as CMR, freight cost audit or CO2 emissions per shipment; the shipping evidence on the captured pages covers parcel carriers and label workflows only. 2 3
Integrations, automation & exit
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How this is scored
How the tool fits the business around it: maintained connectors to shop systems, marketplaces, ERP and accounting (DATEV and the like), a documented API and webhooks, EDI for retail and logistics partners, rules that automate order routing and status updates, and a documented export of orders, stock and shipment history when the customer leaves.
0 — No integrations; orders are typed in or uploaded by hand.
3 — A CSV import and export and one or two shop connectors, with no API and no automation.
5 — Connectors to the main shop systems and marketplaces, a public API with documentation, and rules for common automations (order status, carrier choice, notifications).
8 — A broad connector list with ERP and accounting exports, webhooks, EDI (EDIFACT or similar) supported or offered through a named partner, rule engines for order routing across warehouses, and the API rate limits and versioning documented.
10 — The tool is an open part of the stack: every object readable and writable by API, a developer sandbox, connectors maintained by the vendor with a stated support policy, and a complete data export (orders, stock movements, shipments, documents) in open formats documented for the end of the contract.
The E-Commerce Operations Lead
More than a hundred channel connectors with marketplaces named one by one, an open API with a developer portal, an app store, and a rules engine with unlimited routing rules across own warehouse, 3PL and dropship cover most of what I need day to day, with partner integrations for iPaaS and for accounting and ERP sync (QuickBooks, NetSuite). We found no public information on webhooks, EDI or documented API rate limits, and no documented export of orders, stock movements and shipment history at the end of the contract — the terms cover deletion or return of personal data only. 1 2 3 5 13 14
The Warehouse Manager
Two-way connectors to 100+ channels, an open API with a developer portal, a rules engine with unlimited routing rules, and two named partners for ERP and accounting flows (DBSync syncing orders and payments to QuickBooks and NetSuite, plus an iPaaS hub with automatic retries and error monitoring) are documented. We found no public information on EDI, webhooks, documented API rate limits or versioning, or a documented export of orders, stock and shipment history for the end of the contract. 1 3 13 14
The Transport Planner
A hundred-plus sales channels kept in two-way sync, an open API with a developer portal, and a rules engine with unlimited routing rules covering carrier assignment, tagging and sorting are all publicly documented. ERP and accounting flows to QuickBooks and NetSuite arrive through named partners offering pre-built templates, error monitoring and automatic retries. We found no public information on webhooks, EDI, documented API rate limits or versioning, or a documented export of orders, stock and shipment history when a customer leaves. 2 3 13 14
The Fulfilment Provider
More than a hundred channels connect natively and two-way, there is an open API with a developer portal, a rules engine routes orders across own warehouse, 3PL and dropship, and named partners extend the reach — iPaaS.com for hub-and-spoke flows across ERP, CRM, PIM and WMS, DBSync for QuickBooks and NetSuite with order, payment and customer sync. We found no public information on webhooks, EDI, documented API rate limits and versioning, or a documented end-of-contract export in open formats, which is what I would want before moving twenty-two brands in. 1 2 3 13 14
The IT & Integration Lead
A documented open API with a developer portal, a hundred-plus channels including Argos and B&Q, unlimited routing rules across own warehouse, 3PL and dropship, and ERP and accounting sync through named partners (DBSync to QuickBooks and NetSuite, iPaaS.com as a hub with error monitoring, automatic retries and certified implementation partners) take this well past the basics. But we found no public information on webhooks, EDI, or documented API rate limits and versioning — my two retail chains need EDIFACT — and the agreement's exit clause covers return of personal data rather than a documented full export of orders, stock movements and shipments. 1 2 3 5 13 14
The Skeptic
A hundred-plus two-way channel connectors, a public API with a developer portal, unlimited routing rules across own warehouse, 3PL and dropship, and accounting/ERP sync through named partners (DBSync, iPaaS.com) with error monitoring and automatic retries are well documented. We found no public information on webhooks, EDI, or API rate limits and versioning, and the only exit-related term we found is a contractual obligation to delete or return personal data — no documented export of order, stock and shipment history in open formats at the end of the contract. 1 2 3 5 13 14
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where order, customer and shipment data are hosted, and who the subprocessors are (hosting, carriers' label APIs, payment, e-mail, analytics). Independently sourced by the sovereignty pipeline; recipient addresses flow to every connected carrier, so the processing chain counts, not only the server.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no privacy policy that covers the service.
3 — A privacy policy exists, but hosting location is unstated or non-EU and the processors behind the service are not named.
5 — EU hosting stated and an EU contracting entity, but parts of the chain (support, e-mail, analytics, payment) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with locations, a data processing agreement offered for the recipient and customer data, and the role of carriers (as independent controllers or processors) explained.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and a security certification (ISO 27001, SOC 2 or BSI C5) published rather than implied.
The E-Commerce Operations Lead
The contracting entity is Linn Systems Ltd in Chichester, England, with GDPR terms, standard contractual clauses, EEA-transfer consent, audit rights and a published ISO 27001 certification. But all data is hosted on AWS with no region stated, subprocessors are listed by category rather than by name and location, and data may be shared with the US-based SkuVault group company. Contractually solid for a UK-EU seller, yet not evidenced as sovereign end to end. 4 5 6
The Warehouse Manager
The captured terms name Linn Systems Ltd, registered in England and Wales, and carry processor commitments with standard contractual clauses and consent required before processing outside the EEA, and ISO 27001 certification is published. But the security page names AWS as the host of all data without stating the region, subprocessors are listed only by category (CRM, chatbot, hosting, ticketing, e-mail), and the group includes the US subsidiary SkuVault Inc, so the European picture is only partly evidenced. 4 5 6
The Transport Planner
The contracting entity is Linn Systems Ltd, registered in England and Wales, and all data is hosted on AWS with no region stated — and AWS is US-headquartered regardless of where its servers sit. There is real compliance machinery in the terms: a data processing agreement with EU standard contractual clauses, no processing outside the EEA or UK without customer consent, breach notification without undue delay, deletion or return on request, subprocessor change notice, and a published ISO 27001 certification. Data may be shared within the group including SkuVault, Inc in Kentucky, and subprocessors are listed by category rather than named with locations. 4 5 6
The Fulfilment Provider
The contracting entity is Linn Systems Ltd of Chichester with an ICO registration, a published ISO 27001 statement, and a processing framework with standard contractual clauses, transfer impact assessments, EEA-transfer consent, breach notification and customer audit rights. The hosting disclosure names AWS without a region, subprocessors are given as categories rather than named companies with locations, and data may be shared within a group that includes SkuVault, Inc of Kentucky — so the chain my clients' recipient addresses travel through is not proven European end to end. 4 5 6
The IT & Integration Lead
A UK contracting entity is named and registered (Linn Systems Ltd, company no. 06784391, Chichester), the agreement defines controller and processor roles with standard contractual clauses, an EEA-processing consent clause, breach notification without undue delay and audit rights at the customer's cost, and ISO 27001 certification is stated on the security page. However, all data is hosted on AWS with the region never stated, the processors behind the service appear only as categories rather than names with locations, and data may be shared within a group that includes SkuVault, Inc in Kentucky, so the chain is not evidenced end to end. 4 5 6
The Skeptic
A UK contracting entity with a company number, a data processing agreement offering standard contractual clauses, a transfer impact assessment, audit rights at the customer's cost, delete-or-return of personal data, and a stated ISO 27001 certification make a substantive legal chain. But hosting is named as AWS with no region stated anywhere, subprocessors appear only by category rather than by name with locations, and the privacy notice says data may be shared within a group that includes a US subsidiary in Kentucky. 4 5 6
Pricing transparency
not rated — the vendor publishes no price
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: subscription per tier, user, warehouse or module, the per-order, per-label or per-shipment fees, label rates and surcharges when shipping through the vendor's contracts, connector and setup fees, hardware, minimum term, and what happens to the data on cancellation.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or "from" figure exists, but the volume fees, included orders or labels, and how the price scales are unclear.
5 — Prices per tier are public with the main inclusions, but at least one commonly needed piece (per-order or per-label fees beyond the allowance, connectors, extra users or warehouses, onboarding) is unpriced or "on request".
8 — Every tier priced publicly with included volumes and the fee per order, label or shipment beyond them, add-ons and setup listed, minimum term and VAT treatment stated, and whether own carrier contracts are allowed on each tier said plainly.
10 — Complete price computability: annual cost derivable for a given order volume, warehouse count and module set, with every fee, label surcharge, hardware and support cost and the cancellation and data-return terms published.
The E-Commerce Operations Lead
There are no public tier prices at all — the pricing page sends you to a specialist for a quote — so a buyer cannot compute an annual cost for a given order volume. What is public is the basis (order volume, no percentage fees), the pricing factors (users, orders, SKUs, customizations, support services), paid add-ons such as stock forecasting and listings management, VAT-exclusive invoicing, auto-renewal and 30-day termination notice. The captured pages also give different descriptions of onboarding, one as included in every package and one as a variable one-off fee. 2 3 5 10
The Warehouse Manager
Pricing is quote-based — 'Speak to a specialist today to get your quote' — with no public tier prices or per-order and per-label fees, so I cannot compute an annual cost from the public pages. The pages do state the model (order volume, 'No percentage fees, ever'), named paid add-ons such as stock forecasting and listings management, a one-off onboarding fee 'calculated based on your needs', VAT-exclusive charges, 30-day termination notice and auto-renewal. 2 3 5 10
The Transport Planner
Pricing is quote-only — "Speak to a specialist today to get your quote" — and the terms state that charges are determined by user count, order volume, SKU count, customizations and support services, so a buyer cannot compute an annual cost from the public pages. Some shape is public: plans priced on order volume with no percentage fees, stock forecasting and listings management as paid add-ons, a recommended one-off onboarding fee, charges exclusive of VAT, automatic renewal with 30-day termination notice, and pickwave functionality depending on the plan. No tier price, per-order fee or included volume figure appears anywhere in the captured pages. 2 3 5 10
The Fulfilment Provider
The pricing page sends every buyer to a quote, so no public price exists to compute an annual cost from; what is public is the model — order volume with no percentage fees, factors of user count, SKU count and customisations, paid add-ons such as stock forecasting and listings management, VAT-exclusive charges, auto-renewal with thirty-day termination notice, and a variable one-off onboarding fee. Even pickwave functionality is flagged as dependent on the plan, so I cannot price a single client brand, let alone twenty-two. 2 3 5 10
The IT & Integration Lead
No figures are public at all — the pricing page says "Speak to a specialist today to get your quote" — so an annual cost cannot even be approximated from public pages. What is public is the model (priced on order volume, no percentage fees), named paid add-ons such as stock forecasting and listings management, a recommended one-off onboarding fee, VAT-exclusive charges, auto-renewal with a 30-day termination notice, and non-refundable payments; pickwave features are noted as plan-dependent. 2 3 5 10
The Skeptic
Pricing is quote-only — "Speak to a specialist today to get your quote" — with no public tier prices, per-order fees or included volumes, so no annual cost can be computed; the page says plans are priced on order volume with "No percentage fees, ever", names stock forecasting and listings management as paid add-ons, and gives onboarding both as included in every package and as a recommended one-off fee calculated on your needs. The terms at least state auto-renewal, a 30-day termination notice, non-refundable payments and VAT-exclusive charges. 2 3 5 10
European sovereignty — proven facts
1 of 4 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Ownership | Not determined | — | uncited Report an error |
| Data residency | Not determined | — | uncited Report an error |
| Subprocessors | US CLOUD Act reach ⚠ unverified | 0/2 pts | 4 Report an error |
Questions about Linnworks
Is Linnworks European?
Yes, though not from the EU. whats-best.ai classifies Linnworks as UK / wider Europe.
Where does Linnworks store data?
Not stated on the vendor’s pages as of 26 Oct 2026.
Does Linnworks have a free plan?
Not stated on the vendor’s pages as of 26 Oct 2026.
What are the best alternatives to Linnworks?
As of 29 Oct 2026, the panel rates Ongoing WMS (3.5/5), Shippingbo (3.5/5) and Mintsoft (3/5) highest among the other 14 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Ongoing WMS (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Linnworks alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 26 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Legal entity. Not confirmed on the vendor’s own pages as captured.
- Weak sourcing — Subprocessors. The page names AWS as the host of all data but never states the AWS region, and AWS is US-headquartered regardless of where its servers sit.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 3 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 hosting fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. Know more? Tell us
Sources (14)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.linnworks.com Checked 26 Oct 2026 Details →
- 2 Features page www.linnworks.com Checked 26 Oct 2026 Details →
- 3 Pricing page www.linnworks.com Checked 26 Oct 2026 Details →
- 4 Security / trust page www.linnworks.com Checked 26 Oct 2026 Details →
- 5 Terms naming the legal entity www.linnworks.com Checked 26 Oct 2026 Details →
- 6 Privacy policy www.linnworks.com Checked 26 Oct 2026 Details →
- 7 Inventory & stock control — found from sitemap help.linnworks.com Checked 26 Oct 2026 Details →
- 8 Inventory & stock control — found from sitemap help.linnworks.com Checked 26 Oct 2026 Details →
- 9 Warehouse operations: receiving, picking & packing — found from sitemap help.linnworks.com Checked 26 Oct 2026 Details →
- 10 Warehouse operations: receiving, picking & packing — found from sitemap help.linnworks.com Checked 26 Oct 2026 Details →
- 11 Multi-carrier shipping & returns — found from sitemap help.linnworks.com Checked 26 Oct 2026 Details →
- 12 Multi-carrier shipping & returns — found from sitemap help.linnworks.com Checked 26 Oct 2026 Details →
- 13 Integrations, automation & exit — found from sitemap www.linnworks.com Checked 26 Oct 2026 Details →
- 14 Integrations, automation & exit — found from sitemap www.linnworks.com Checked 26 Oct 2026 Details →