Supply Chain & Logistics
Ongoing WMS
EU-Made Report an errorPanel rating · 6 judges · How to read the stars
Category median
Sovereignty: 1 of 4 dimensions proven
0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Ongoing Warehouse AB · ongoingwarehouse.com
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Ongoing WMS at a glance
- Vendor
- Ongoing Warehouse AB
- Headquarters
- Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 26 Oct 2026
- Panel verdict
- The AI panel rates Ongoing WMS 3.5/5, the mean of 6 judges. Ongoing WMS is a web-based warehouse management system from Ongoing Warehouse AB of Gothenburg, Sweden, sold to businesses only. how scores are made
- As of
- Vendor pages captured 26 Oct 2026; evaluated by the panel 28 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Ongoing WMS is a web-based warehouse management system from Ongoing Warehouse AB of Gothenburg, Sweden, sold to businesses only. The scoring favors warehouse work: warehouse operations lands at 8-9 on documented scanning workflows for inbound, putaway, pick, pack and stocktaking, batch and multi-order picking, and named automation such as AutoStore, ASRS and pick-to-light. Inventory control sits at 7-8 and integration and automation at 7-8, resting on batch, serial and expiry tracking, a documented SOAP and REST surface, webhooks with retry policies and delivery logs, and 200+ listed integrations. The weak point is freight and transport at 4-5: the pages document booking with freight carriers such as DSV and DHL Freight, and we found no public information on quote comparison, eCMR, freight invoice checking or CO2 per shipment; shipping and returns sits at 6-7. Sovereignty scores hold at 8 with no spread. The widest gap is pricing transparency, from 7 to 9, where the low score weighs unpublished VAT treatment and 50+ pricing on request against a buyer otherwise able to nearly compute the year.
Speaks for it
- Warehouse operations are documented end to end, from scanning workflows for inbound, putaway, pick, pack and stocktaking to named automation including AutoStore, ASRS and pick-to-light
- Most of the price list is public, including a €1,299 / month platform fee including 5 warehouse users, per-user prices from €179 down to €129, a €6,200 one-time onboarding fee including 40 hours and €0.03 per shipment on direct carrier integrations
- WMS data is stored and processed on servers in Sweden with backups in Sweden and a secondary backup in the EU, subprocessors are listed with EU locations and an ISO/IEC 27001:2022 certificate from A-LIGN is published
- Integration documentation runs deep, with SOAP and REST APIs detailed to operation-name level and webhooks offering filters, mutual TLS authentication, retry policies and delivery logs
- Multi-client 3PL operation is core to the product, with free client logins for warehouse customers
Held against it
- Freight and transport is the weakest area at 4-5, with carrier booking documented but we found no public information on quote comparison, eCMR, freight invoice checking or CO2 per shipment
- We found no public information on reorder suggestions from sales history, a stated inventory valuation method or demand forecasting
- The multisite discount size, pricing above 50 users and VAT treatment are not published, so the annual figure is not computable in every configuration
- We found no public information on EDI, documented API rate limits and versioning, or a developer sandbox
- The captured pages give different sub-processor lists, and the listed cloud providers sit under US-headquartered parents subject to the US CLOUD Act
Best for
- You run a 3PL or multi-client warehouse and want free client logins so customers can follow their inventory in real time
- You ship parcels through carriers such as Postnord, Bring and DHL Freight under your own imported transport agreements
- You want a largely computable monthly price for up to 50 warehouse users, with users added and removed month to month
- You need a Swedish contracting entity with WMS data stored and processed on servers in Sweden and subprocessors listed with EU locations
Avoid if
- Your operation is freight-management-heavy: the documented freight scope is direct booking with carriers such as DSV and DHL Freight, and freight and transport scores 4-5
- You require no US-headquartered parent companies in the chain — ask the vendor: the public pages we read do not show it
The scores
| Criterion | Panel median |
|---|---|
| Inventory & stock control | 4 of 5 |
| Warehouse operations: receiving, picking & packing | 4.5 of 5 |
| Multi-carrier shipping & returns | 3.5 of 5 |
| Freight & transport management | 2.5 of 5 |
| Integrations, automation & exit | 3.5 of 5 |
| European sovereignty | 4 of 5 |
| Pricing transparency | 4 of 5 |
Inventory & stock control
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How this is scored
Whether the stock figure can be trusted: every goods receipt, sale, transfer, return and correction booked as a movement, stock per location and channel, batches, serial numbers and best-before dates where the goods need them, reorder points and purchase orders, and stock synchronised to every sales channel so nothing is oversold.
0 — No stock keeping; quantities live in the shop or in a spreadsheet.
3 — A stock number per product that can be edited by hand, with no movement history, no locations and no link to purchasing.
5 — Stock per product and warehouse updated by orders and goods receipts, synchronised to the connected sales channels, with low-stock alerts and purchase orders to suppliers.
8 — Every movement booked with a reason and a user, stock per bin location, batches, serial numbers and expiry dates tracked, stocktaking (cycle or annual) supported, bundles and kits resolved to components, and reorder suggestions from sales history.
10 — The stock record is an audit-proof ledger: complete movement history exportable, inventory valuation method stated (FIFO, average cost), multi-warehouse and multi-entity stock with transfers in transit, demand forecasting documented, and the stock figure reconciled across every channel in near real time.
The E-Commerce Operations Lead
Stock lives as article items carrying location, batch, serial number and expiry date, corrections are logged with a cause and a user, and stocktaking tasks, kit articles and full inventory history queries are all documented — the core I would trust across my channels. We found no public information on reorder points, inventory valuation or demand forecasting, so I stop just below the top band. 7 8 2 15
The Warehouse Manager
Stock is booked per article item with mandatory quantity and location, and batch number, serial number, expiry date and production date can be recorded on every receipt. Adjustments are logged with dates and users under defined causes, stocktaking works down to single locations and bulk counts, and kits are supported from reception to outbound. I found no public information on reorder points, reorder suggestions from sales history, or an inventory valuation method, which is what keeps the score where it is. 2 7 8 15
The Transport Planner
Every stock line sits on an article item carrying quantity, location, batch number, serial number and expiry date, corrections are booked as inventory adjustments with a defined cause and traceable by user and date, and stock-taking is supported at a single location, in bulk and through inventory tasks. Kits and production orders resolve into stock movements, and movement history is readable out through the API operations for inventory changes and historical inventory. I found no public information on reorder points, reorder suggestions from sales history or demand forecasting, so I stop short of the top grade. 7 8 2 15
The Fulfilment Provider
Stock sits on article items with mandatory location plus batch, serial, expiry, production date and goods status fields, every adjustment is logged with cause, date and user, and inventory tasks plus bulk stock-taking cover cycle counting, with kit articles and a production module consuming stock. The API exposes per-warehouse and historical inventory queries and movement changes. We found no public information on reorder suggestions from sales history, a stated inventory valuation method or demand forecasting. 7 8 15 2
The IT & Integration Lead
Stock lives as article items carrying location, batch number, serial number, expiry date and goods status, every adjustment is booked with a cause and logged filterable by user, and stocktaking tasks, kits and per-warehouse inventory queries are all documented — close to the audit ledger I want, short of a stated valuation method. We found no public information on reorder points or reorder suggestions from sales history, nor on demand forecasting. 2 7 8 15
The Skeptic
Stock lives as article items carrying location, batch number, serial number and expiry date, corrections are booked as inventory adjustments with definable causes and a log filterable by date and user, and stocktaking tasks, kit articles and a production order module are all documented. I found no public information on reorder suggestions from sales history, a stated valuation method or demand forecasting, so I stop short of the top grades. 2 7 8 11
Warehouse operations: receiving, picking & packing
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How this is scored
The physical work in the warehouse: goods receipt against a purchase order, putaway to bin locations, picking strategies (single order, batch, wave, zone), scanner and mobile app guidance, packing with checks, and the performance figures a warehouse lead runs the shift by.
0 — No warehouse process support; staff print the order and walk.
3 — A pick list or packing slip printed per order, with no bin locations, no scanning and no check that the right item went into the box.
5 — Bin locations, goods receipt against purchase orders, pick lists sorted by route, and barcode scanning on a phone or scanner to confirm picks and packs.
8 — Several picking strategies (batch, wave, multi-order trolley), putaway suggestions, packing with weight or scan verification, handheld scanner support named, and pick, pack and error rates reported per user and shift.
10 — A full WMS documented end to end: slotting and replenishment, cross-docking, multi-client operation for 3PLs with client billing, integration with automation (conveyors, pick-to-light, AutoStore or similar) named, and offline-tolerant mobile apps with an audit trail of every scan.
The E-Commerce Operations Lead
The captured manuals document receiving with batch fields, putaway, refill, batch picking with location-sorted lists, pack control and Android scanning, plus named automation such as AutoStore at a live customer and pick-to-light and conveyor belts through an automation interface. We found no public information on wave picking, putaway suggestions, pick and error rates per user and shift, or an offline mode for the scanning app. 2 9 10 1
The Warehouse Manager
This is warehouse work documented the way I need it: goods receipt against inbound orders with batch and serial capture, putaway, pick lists sorted by location, batch and multi-order picking with a bin number per order, pack control, and scanning workflows on Android that a Monday temp can follow. Cross-docking, refill assignments and a dedicated automation API for conveyors, AutoStore, pick-to-light and vertical lifts are a cut above. I found no public information on pick, pack and error rates reported per user and shift, or on offline-tolerant scanning. 1 2 7 9 10
The Transport Planner
Inbound, putaway, movements, refill, pick, pack and stocktaking all run through scanning workflows on Android, Apple and Windows handhelds, with batch and multi-order picking, pick lists sorted so each location is visited once, pack control and cross-docking documented. Automation is named in writing — ASRS, pick-to-light, vertical storage lifts, conveyor belts via the Automation API, and AutoStore at a live customer — alongside multi-client 3PL operation and free client logins. I found no public information on offline-tolerant apps, slotting or pick and error rates per user and shift, which is what holds this just below the top. 2 9 10 1 15
The Fulfilment Provider
The manuals document goods receipt with batch, serial and expiry capture, putaway, refill, pick and pack scanning workflows on Android handhelds, multi-order picking where each order gets its own bin and the pick list is ordered by location, four picking methods including expiry-first, pack control and cross-docking. Automation is named — conveyor belts via the Automation API, ASRS, pick-to-light and AutoStore at a live customer — and multi-client 3PL operation with free client logins is core to the product. We found no public information on pick, pack and error rates reported per user and shift, or on slotting. 9 10 2 1 7
The IT & Integration Lead
Batch and multi-order picking, pick lists sorted by location with a bin number per order, Android handheld scanning across inbound, putaway, pick, pack and stocktaking, plus pack control and cross-docking are all documented, and automation from conveyor belts and pick-to-light to AutoStore is named. We found no public information on putaway suggestions or pick, pack and error rates reported per user and shift. 1 2 9 10 15
The Skeptic
Scanning workflows cover inbound, putaway, movements, refill, pick, pack and stocktaking on Android hand-helds, with batch and multi-order picking, four allocation strategies, pack control, cross-docking and multi-client 3PL operation, and automation is named concretely: AutoStore at Royal Design, ASRS and pick-to-light via the Automation API. I found no public information on pick, pack or error rates per user and shift, slotting, or client billing for 3PLs, which is what the top grade would need. 1 2 7 9 10
Multi-carrier shipping & returns
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How this is scored
Getting parcels out and back: carriers connected, label creation in bulk, rules that pick the carrier and service, customs documents for non-EU destinations, tracking and the notifications the recipient sees, a returns portal, and whether the customer uses its own carrier contracts or buys labels through the vendor.
0 — No shipping features; labels come from each carrier's own portal.
3 — Labels for one or two carriers created one by one, with no rules, no tracking for the recipient and no returns handling.
5 — Several carriers connected with bulk label printing, a choice between own carrier contracts and vendor rates, tracking numbers written back to the shop, and a basic returns label flow.
8 — Shipping rules by weight, destination, value and channel choose carrier and service automatically, customs documents (CN22/CN23, commercial invoice, EORI, HS codes) generated, branded tracking pages and notifications, a self-service returns portal with reasons, and pickup points supported.
10 — Shipping runs without a person: rate comparison across carriers at label time, own contracts for every connected carrier, delivery promise and checkout options from live carrier data, returns with refund or exchange triggered on receipt, and carrier performance and cost reported per lane.
The E-Commerce Operations Lead
Seven carriers including PostNord, Bring, DHL Freight and DSV are bookable and label-printable straight from the system on imported transport agreements, a dozen shipping platforms sit alongside them, tracking numbers come back to the connected shop system, and returns are processed as return orders with causes and restock-or-scrap decisions. Customs appears only as a ready-made integration category for customs management systems with no named system or document generation, and we found no public information on automatic carrier-selection rules, branded tracking pages, pickup points or a self-service customer returns portal — the last of those would come from a separate return platform. 12 14 11 13 2
The Warehouse Manager
Seven direct carrier integrations (Postnord, Bring, DSV, DHL Freight, Helthjem, Gordon Delivery, Porterbuddy) plus a long list of shipping platforms let you book shipments and print labels straight from the WMS using your own transport agreements, with tracking information returned to the order. Returns are properly handled: return orders, RMA, causes per goods owner, restock or scrap, processed manually or in the scanning module. I found no public information on rules that choose the carrier automatically, customs documents, branded tracking pages, or pickup points. 11 12 13 14
The Transport Planner
Direct-to-carrier booking and label printing works for Postnord, Bring, DSV, DHL Freight, Helthjem, Gordon Delivery and Porterbuddy, on top of shipping platforms such as nShift, Shipmondo and Transsmart that return the label and tracking information, and the customer's own transport agreements are imported and used per goods owner. Returns are handled thoroughly on the warehouse side, with causes, restock or scrap decisions, RMA via return orders and reporting back to the ERP or by e-mail. I found no public information on rules that choose the carrier and service automatically, customs paperwork, branded tracking pages or a self-service returns portal, so the parcel-shop side stays in the middle of the scale. 12 13 14 11
The Fulfilment Provider
Booking and label printing run directly from the system for Postnord, Bring, DSV (formerly DB Schenker), DHL Freight, Helthjem, Gordon Delivery and Porterbuddy at €0.03 / shipment, while ten or more shipping platforms (nShift Delivery, EasyPost, Shipmondo, Transsmart, Webshipper among them) handle labels on the client's own transport agreements imported per goods owner, with labels and tracking information returned. Returns are handled as return orders with a cause register, restock or scrap disposition, RMA and reporting back to ERP or a return management system. We found no public information on rules that choose carrier and service automatically, on customs documents generated in the system, or on a self-service returns portal. 12 14 13 11 3
The IT & Integration Lead
Seven carriers can be booked directly from the warehouse system at €0.03 per shipment with labels fetched in, a further ten shipping platforms connect, tracking numbers are retrievable, and returns run deep — RMA, return causes, restock-or-scrap, reporting back to the return system or ERP. We found no public information on rules that choose the carrier automatically, customs document generation, branded tracking pages or pickup points. 3 11 12 13 14
The Skeptic
Seven direct carrier integrations (Postnord, Bring, DSV, DHL Freight, Helthjem, Gordon Delivery, Porterbuddy) book shipments and print labels inside the system for a stated €0.03 per shipment, ten shipping platforms bring more carriers, transport agreements are imported per goods owner so the contracts are your own, and returns are real return orders with causes, restock-or-scrap and reporting back to ERP or RMS. I found no public information on shipping rules choosing carrier and service automatically, customs documents generated in the system, branded tracking pages, or a self-service returns portal of the vendor's own. 2 3 11 12 13 14
Freight & transport management
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How this is scored
Moving goods beyond parcels: pallet, groupage, full and part truckload, sea and air freight booked with carriers or forwarders, quotes and tenders compared, transport orders and documents (CMR, eCMR, delivery notes), shipment tracking across modes, freight cost audit, and CO2 emissions reported per shipment.
0 — No freight features; pallets and trucks are booked by phone and e-mail.
3 — A form to send a booking request to one forwarder, or freight rates shown without booking, tracking or documents.
5 — Pallet and groupage shipments booked with several carriers from one place, prices compared, transport documents generated, and the shipment status tracked.
8 — Spot quotes and tenders sent to many carriers with responses compared, the customer's own freight agreements and rate tables stored, eCMR or digital delivery notes, multi-modal tracking, freight invoices checked against the agreed price, and CO2 per shipment reported to a named standard (GLEC, ISO 14083).
10 — Transport management run in the system: route and load planning, dock and yard slot booking, carrier scorecards, freight cost allocated to orders and cost centres, and a carrier network that connects by API or EDI rather than by e-mail.
The E-Commerce Operations Lead
Pallet and groupage carriers such as DSV and DHL Freight are directly bookable from one place on our own agreements, with waybills and GS1 pallet labels generated and track and trace during and after fulfilment. We found no public information on freight rate comparison, eCMR or digital delivery notes, freight invoice auditing or CO2 per shipment. 12 3 2 13
The Warehouse Manager
Pallet and groupage carriers such as DSV and DHL Freight can be booked directly, waybills and delivery notes are generated, track and trace runs during and after fulfilment, and transport planning and customs systems appear among the ready-made integration categories with named partners like Cargoson and Transsmart. I found no public information on price or tender comparison, eCMR or digital delivery notes, freight invoice checking, or CO2 per shipment, so the captured pages support the middle ground only. 2 12 14
The Transport Planner
This is my desk: pallet and groupage shipments can be booked with several carriers — DSV, DHL Freight, Postnord and Bring among them — straight from the system, with transport agreements imported and stored per goods owner, waybills and GS1 pallet labels among the standard reports, and tracking numbers retrieved through the API. We found no public information on forwarder quotes compared in one place, eCMR, freight invoices checked against the agreed price, or a CO2 figure per shipment, which is exactly what my sustainability report needs. The pages show the booking; the transport management around it is not documented. 12 3 13 2 15
The Fulfilment Provider
Freight carriers DSV (formerly DB Schenker), DHL Freight, Bring and Postnord can be booked directly from the system, transport planning systems appear as an integration category with Transsmart and Cargoson among the partners that built their own connections, and a waybill is among the printed reports with track and trace during and after fulfilment. We found no public information on spot quotes or tenders, CMR or eCMR documents, freight invoice checking against agreed prices, or CO2 reporting per shipment. 12 14 13 2
The IT & Integration Lead
Freight carriers such as DHL Freight and DSV sit in the direct-booking list, waybills and GS1 pallet labels are among the printed documents, pallet items are tracked and transport agreements are imported per goods owner. We found no public information on comparing forwarder quotes, tenders, eCMR, freight invoice audit or CO2 per shipment, so this stays at parcel-and-pallet booking rather than transport management. 2 12 13 14 16
The Skeptic
Freight is reached sideways rather than managed: the direct carrier list includes freight houses DSV and DHL Freight, the waybill is among the standard reports, track and trace runs during and after fulfilment, and transport planning systems like Cargoson and Transsmart appear among partner-built integrations. I found no public information on pallet or groupage booking with price comparison, CMR or eCMR documents, freight invoice checking or CO2 reporting, so freight stays peripheral here. 2 12 13 14
Integrations, automation & exit
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How this is scored
How the tool fits the business around it: maintained connectors to shop systems, marketplaces, ERP and accounting (DATEV and the like), a documented API and webhooks, EDI for retail and logistics partners, rules that automate order routing and status updates, and a documented export of orders, stock and shipment history when the customer leaves.
0 — No integrations; orders are typed in or uploaded by hand.
3 — A CSV import and export and one or two shop connectors, with no API and no automation.
5 — Connectors to the main shop systems and marketplaces, a public API with documentation, and rules for common automations (order status, carrier choice, notifications).
8 — A broad connector list with ERP and accounting exports, webhooks, EDI (EDIFACT or similar) supported or offered through a named partner, rule engines for order routing across warehouses, and the API rate limits and versioning documented.
10 — The tool is an open part of the stack: every object readable and writable by API, a developer sandbox, connectors maintained by the vendor with a stated support policy, and a complete data export (orders, stock movements, shipments, documents) in open formats documented for the end of the contract.
The E-Commerce Operations Lead
The developer pages document SOAP, REST and automation APIs covering articles, orders, purchase orders, returns, production and inventory, plus webhooks with event filters, mutual TLS authentication, retry policies, logs and a test button, and the vendor lists over two hundred integrations including Shopify, Fortnox, Visma.net and Microsoft Dynamics 365. We found no public information on EDI, API rate limits or versioning, and no documented end-of-contract export beyond an Excel export of data, which keeps it below the top tier for partner-grade connectivity. 15 16 1 2
The Warehouse Manager
More than two hundred listed integrations, named connectors to Shopify, Fortnox, Visma.net and Microsoft Dynamics 365, and three documented APIs plus webhooks with retries, filters, test triggers and delivery logs — that is better integration documentation than most I see. Automated pick order creation is possible but the pages say you contact Ongoing to have it set up. I found no public information on EDI, API rate limits and versioning, a developer sandbox, or a documented end-of-contract export of orders, stock movements and shipments. 1 14 15 16
The Transport Planner
Two hundred plus listed integrations, named connectors to Shopify, Fortnox, Visma.net and Microsoft Dynamics 365, and a documented SOAP and REST surface with operations for orders, articles, inventory, purchase, production and return orders plus files. Webhooks are genuinely deep, with filters, custom headers, basic auth or mutual TLS, retry schedules, logs and test triggers. We found no public information on EDI, on API rate limits and versioning, or on a developer sandbox, and what the pages show for leaving is an Excel export of all data together with removal no later than 180 days after cancellation. 1 15 16 2 5
The Fulfilment Provider
The developer pages document a SOAP API with operations across orders, articles, returns, purchase and production orders, inventory and files, a REST API, an Automation API for equipment such as conveyor belts, and webhooks with many event types, filters, retry schedules, testing and delivery logs; the subscription includes ready-made integrations to shipping platforms, ERP, e-commerce and 200+ listed connections. We found no public information on EDI, on documented API rate limits and versioning, or on a developer sandbox; on exit, the feature pages state all data can be exported to Excel and data is removed no later than 180 days after cancellation. 1 15 16 14 2
The IT & Integration Lead
The SOAP, REST and Automation APIs are documented down to operation names for orders, articles, inventory and files, webhooks come with filters, retry policies, mutual TLS, test triggers and delivery logs, and named ERP and shop connectors plus 200-plus listed integrations are included in the subscription. We found no public information on EDI for the retail chains, on API rate limits and versioning, on a developer sandbox, or on a documented end-of-contract export — the closest facts are Excel export of all data and removal no later than 180 days after cancellation. 1 3 5 15 16
The Skeptic
The connector story is more than a logo wall: 200+ listed integrations with Shopify, Fortnox, Visma.net and Microsoft Dynamics 365 named, a documented SOAP and REST API covering orders, purchase orders, production orders, inventory and files, and webhooks with sixteen event types, filters, mTLS authentication, retry policies and delivery logs. I found no public information on EDI, API rate limits or versioning, or a developer sandbox, and exit rests on an all-data Excel export claim plus API reads, with data removed no later than 180 days after cancellation rather than a documented end-of-contract export in open formats. 1 2 5 10 15 16
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where order, customer and shipment data are hosted, and who the subprocessors are (hosting, carriers' label APIs, payment, e-mail, analytics). Independently sourced by the sovereignty pipeline; recipient addresses flow to every connected carrier, so the processing chain counts, not only the server.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no privacy policy that covers the service.
3 — A privacy policy exists, but hosting location is unstated or non-EU and the processors behind the service are not named.
5 — EU hosting stated and an EU contracting entity, but parts of the chain (support, e-mail, analytics, payment) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with locations, a data processing agreement offered for the recipient and customer data, and the role of carriers (as independent controllers or processors) explained.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and a security certification (ISO 27001, SOC 2 or BSI C5) published rather than implied.
The E-Commerce Operations Lead
The WMS data is stored and processed on servers in Sweden with EU secondary backup, the contracting entity is Ongoing Warehouse AB in Gothenburg, subprocessors are listed with EU locations on a public trust page, TechSverige-standard data processing agreements are offered, data removal within 180 days of cancellation is stated, and an ISO 27001:2022 certificate with a named certifier is published. AWS and Microsoft are engaged through EU entities with US-headquartered parents subject to the US CLOUD Act, and we found no public information on ownership or the controller role of the connected carriers. 4 6 5
The Warehouse Manager
A Swedish contracting entity in Gothenburg, WMS data stored and backed up on servers in Sweden with a secondary EU backup, subprocessors listed with locations on a public trust page, TechSverige-standard processing agreements for both controller and sub-processor roles, and a published ISO 27001:2022 certificate from A-LIGN. The listed cloud subprocessors are engaged through EU entities but sit under US-headquartered parents, and the captured pages do not explain the carriers' controller or processor role. Data is removed no later than 180 days after cancellation. 4 5 6
The Transport Planner
The contracting entity is Ongoing Warehouse AB of Gothenburg, WMS data is stored and processed on servers in Sweden with backups in Sweden and a secondary backup in the EU, and the trust centre lists the subprocessors with locations — Amazon Web Services EMEA SARL, Microsoft AB, Microsoft Ireland Operations and Destiny Sweden AB, all engaged in the EU. A TechSverige-standard data processing agreement must be signed before productive use, sub-processor terms exist for 3PL setups, and an ISO/IEC 27001:2022 certificate from A-LIGN is published. The trust page notes the US parents behind the cloud providers carry US CLOUD Act exposure, and I found no public information on the ownership of the company or the role of carriers as controllers or processors. 5 6 4
The Fulfilment Provider
WMS data is primarily stored and processed on servers in Sweden with backups in Sweden and a secondary backup with an EU cloud provider, the contracting entity is Ongoing Warehouse AB of Gothenburg, and the trust centre lists sub-processors with EU locations and publishes ISO 27001:2022 certification by A-LIGN, with TechSverige-standard processing and sub-processing agreements signed before productive use. Google Analytics runs on the website, and Amazon Web Services and Microsoft are engaged through EU entities with EU processing locations though both have US-headquartered parents. We found no public information on ownership or on the role of carriers as controllers or processors. 4 5 6
The IT & Integration Lead
Ongoing Warehouse AB in Gothenburg is the contracting entity, WMS data is stored and processed on servers in Sweden with backup in Sweden and a secondary EU backup, subprocessors are listed with EU locations on a public trust page, TechSverige-standard processing agreements must be signed, and ISO 27001:2022 is published with the certifier named. Ownership was not confirmed on the captured pages, the role of carriers as controllers or processors is not explained, and AWS and Microsoft appear via EU contracting entities despite US parent companies subject to the US CLOUD Act. 4 5 6
The Skeptic
The chain is named and certified: a Swedish contracting entity in Gothenburg, WMS data stored on servers in Sweden with Swedish and EU backups, sub-processors listed with EU locations (Amazon Web Services EMEA SARL, Microsoft AB, Microsoft Ireland Operations, Destiny Sweden), a TechSverige-based data processing agreement that must be signed, and an ISO/IEC 27001:2022 certificate with the certifier named. I found no public information on ownership, the captured pages give different sub-processor lists, and two of the named processors sit behind US-headquartered parents under the US CLOUD Act, so the top grade is not reached. 4 5 6
Pricing transparency
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: subscription per tier, user, warehouse or module, the per-order, per-label or per-shipment fees, label rates and surcharges when shipping through the vendor's contracts, connector and setup fees, hardware, minimum term, and what happens to the data on cancellation.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or "from" figure exists, but the volume fees, included orders or labels, and how the price scales are unclear.
5 — Prices per tier are public with the main inclusions, but at least one commonly needed piece (per-order or per-label fees beyond the allowance, connectors, extra users or warehouses, onboarding) is unpriced or "on request".
8 — Every tier priced publicly with included volumes and the fee per order, label or shipment beyond them, add-ons and setup listed, minimum term and VAT treatment stated, and whether own carrier contracts are allowed on each tier said plainly.
10 — Complete price computability: annual cost derivable for a given order volume, warehouse count and module set, with every fee, label surcharge, hardware and support cost and the cancellation and data-return terms published.
The E-Commerce Operations Lead
The pricing page publishes the €1,299/month platform fee including five warehouse users, per-user tiers from €179 down to €129, the €6,200 one-time onboarding with forty included hours, €155 hourly services, €0.03 per shipment for direct carrier bookings with shipping-platform shipments uncharged, monthly billing with a three-month notice, and data removal 180 days after cancellation. Users above fifty are priced on request, the multisite discount is not quantified and VAT treatment is not stated, so my annual figure for a larger team still needs one answer from sales. 3 5
The Warehouse Manager
The platform fee of €1,299 / month including five warehouse users, per-user tiers up to fifty users, the €0.03 / shipment direct-carrier fee, shipments through shipping platforms charged nothing by Ongoing, the €6,200 one-time onboarding with 40 hours, the €155 hourly rate for additional work, monthly invoicing and a 3-month notice are all public, along with removal of data no later than 180 days after cancellation. Fifty-plus users and multisite discounts are on request, and VAT treatment is not stated in the captured pages. 3 5
The Transport Planner
I can nearly compute the annual cost from the pricing page alone: a €1,299 / month platform fee including 5 warehouse users, then €179, €149 and €129 per user by band, a €6,200 one-time onboarding including 40 hours, €155 for additional hours with support billed in 0.5-hour increments, and €0.03 / shipment on direct-to-carrier bookings while shipments through shipping platforms carry no Ongoing charge. Cancellation takes a 3-month notice effective at month end, and data is removed no later than 180 days after cancellation. Enterprise pricing for 50+ users is on request, the multi-site discount is stated without an amount, and I found no public information on VAT treatment, so the annual total stays an estimate. 3 5
The Fulfilment Provider
A buyer under 50 users can nearly compute the year: platform fee €1,299 / month including 5 warehouse users, further users at €179, €149 and €129 per user per month by tier, one-time onboarding €6,200 including 40 hours, additional hours at €155 with support billed in 0.5-hour increments, direct-to-carrier at €0.03 / shipment and shipping-platform shipments uncharged, cancellable end of month on 3 months' notice with data removed no later than 180 days after cancellation. Pricing for 50+ users is "on request", the multisite discount is named without a figure, and we found no public information on VAT treatment. 3 5
The IT & Integration Lead
The platform fee of €1,299 / month including five warehouse users, the user tiers down to €129 per user, the €0.03 / shipment direct-to-carrier fee, the €6,200 onboarding including 40 hours and the €155 hourly rate are all public, and cancellation at the end of the month with three months' notice plus data removal no later than 180 days after cancellation is stated. The size of the multisite discount, pricing above 50 users and VAT treatment are not published, so the annual figure is not computable in every configuration. 3 5
The Skeptic
A buyer can actually compute this: €1,299 per month including five warehouse users, per-user prices from €129 to €179, a €6,200 one-time onboarding fee including 40 hours, €155 per hour for further work billed in half-hour steps, €0.03 per shipment on direct carrier integrations and no charge for shipments through shipping-platform integrations, free read-only and client logins, every module in every tier, and cancellation on three months' notice with data removed within 180 days. VAT treatment is not stated, the multi-site discount has no stated amount, and 50+ users is on request, which keeps the top grade away. 3 5
European sovereignty — proven facts
1 of 4 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Ownership | Not determined | — | uncited Report an error |
| Data residency | Not determined ⚠ unverified | — | uncited Report an error |
| Subprocessors | US CLOUD Act reach ⚠ unverified | 0/2 pts | 4 Report an error |
Questions about Ongoing WMS
Is Ongoing WMS European?
Yes. whats-best.ai classifies Ongoing WMS as EU-Made.
Where does Ongoing WMS store data?
Not stated on the vendor’s pages as of 26 Oct 2026.
Does Ongoing WMS have a free plan?
Not stated on the vendor’s pages as of 26 Oct 2026.
What are the best alternatives to Ongoing WMS?
As of 29 Oct 2026, the panel rates Shippingbo (3.5/5), Mintsoft (3/5) and Linnworks (3/5) highest among the other 14 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Shippingbo (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Ongoing WMS alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 26 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Legal entity, Data residency. Not confirmed on the vendor’s own pages as captured.
- Weak sourcing — Subprocessors. AWS and Microsoft are engaged via EU contracting entities (Amazon Web Services EMEA SARL, Microsoft AB, Microsoft Ireland Operations Ltd) with all processing locations listed as EU, but both are US-headquartered parents subject to the US CLOUD Act.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 10 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 5 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 pricing fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
Sources (16)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 2 Features page ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 3 Pricing page ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 4 Security / trust page trust.ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 5 Terms naming the legal entity ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 6 Privacy policy ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 7 Inventory & stock control — found from sitemap docs.ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 8 Inventory & stock control — found from sitemap docs.ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 9 Warehouse operations: receiving, picking & packing — found from sitemap docs.ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 10 Warehouse operations: receiving, picking & packing — found from sitemap docs.ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 11 Multi-carrier shipping & returns — found from sitemap docs.ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 12 Multi-carrier shipping & returns — found from sitemap docs.ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 13 Freight & transport management — found from sitemap docs.ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 14 Freight & transport management — found from sitemap docs.ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 15 Integrations, automation & exit — found from sitemap developer.ongoingwarehouse.com Checked 26 Oct 2026 Details →
- 16 Integrations, automation & exit — found from sitemap developer.ongoingwarehouse.com Checked 26 Oct 2026 Details →