Supply Chain & Logistics
Shippingbo
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Facilecomm SAS · www.shippingbo.com
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Shippingbo at a glance
- Vendor
- Facilecomm SAS
- Headquarters
- Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 26 Oct 2026
- Panel verdict
- The AI panel rates Shippingbo 3.5/5, the mean of 6 judges. Shippingbo is an order management and WMS platform from Facilecomm SAS of Toulouse for e-merchants and logistics providers. how scores are made
- As of
- Vendor pages captured 26 Oct 2026; evaluated by the panel 28 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Shippingbo is an order management and WMS platform from Facilecomm SAS of Toulouse for e-merchants and logistics providers. It is strongest on warehouse operations, scored 8 to 9, for scan-validated goods receipt, several picking strategies, label printing blocked until an order is compliant, and offline-tolerant handhelds. Scores of 7 to 8 on inventory control and shipping and returns reflect historised stock movements with lot numbers, real-time multi-channel synchronisation, automated carrier selection, bulk label printing, pre-filled CN23 documents and one-click returns. Freight and transport is the weak point at 2 to 4: the documented module is parcel shipping, and we found no public information on pallet, groupage or truckload booking, CMR or eCMR documents, freight invoice audit or CO2 per shipment. Integration and automation holds at 7; pricing transparency sits at 3, with only the STARTER + figure ("À partir de 19€ HT/mois") public. Sovereignty spans 5 to 7: a French contracting entity and OVH hosting in France for website data, but the application itself stated to be hosted at Heroku with no location given. Criterion spreads stayed within two points.
Speaks for it
- Warehouse operations scored 8 to 9, with scan-validated goods receipt, several picking strategies and label printing blocked until an order is compliant.
- Every stock in, out, transfer and return is historised, with lot numbers and real-time synchronisation across sales channels.
- Automated carrier selection by rules, bulk label printing, pre-filled CN23 customs documents and one-click return labels are documented.
- A developer portal, a REST API with webhooks and CSV exports are documented; the captured pages give different figures for the connector count, more than 200 on one page and more than 300 on another.
- A free trial and a free demo are offered, without commitment.
Held against it
- Freight and transport scored 2 to 4, with the documented transport module covering parcel shipping only.
- Only the STARTER + figure is public — "À partir de 19€ HT/mois" — while PRO +, PREMIUM + and EXPERT + are all "sur devis", with no public per-order or per-label fee.
- The terms require the client to supply its own carrier contract, with label-fee back-charges or termination otherwise.
- The application is stated to be hosted at Heroku with no location given, and the security commitment is best-efforts with no certification named.
- PDA equipment and modules are not natively included, and training and setup are separately priced.
Best for
- You run parcel fulfilment and need scan-driven warehouse operations with picking productivity reported per operator and shift.
- You sell across many channels and need real-time stock synchronisation with per-channel pre-reservation.
- You hold your own carrier contracts and want automated carrier selection, bulk label printing and one-click return labels.
- You run Sage or Odoo and want documented synchronisation flows with a defined master system per data type.
Avoid if
- You ship pallets, groupage or full loads and need forwarder quotes, CMR documents or freight invoice audit — the documented transport module is parcel-only.
- You need a computed annual cost before committing — ask the vendor: the public pages we read do not show it
- You expect to ship on vendor-provided rates — the terms make supplying your own carrier contract mandatory, with label-fee back-charges or termination otherwise.
- Your security review requires a named certification or a stated application hosting location — the pages show a best-efforts security commitment and state the application is hosted at Heroku with no location given.
The scores
| Criterion | Panel median |
|---|---|
| Inventory & stock control | 4 of 5 |
| Warehouse operations: receiving, picking & packing | 4 of 5 |
| Multi-carrier shipping & returns | 4 of 5 |
| Freight & transport management | 2 of 5 |
| Integrations, automation & exit | 3.5 of 5 |
| European sovereignty | 3 of 5 |
| Pricing transparency | 1.5 of 5 |
Inventory & stock control
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How this is scored
Whether the stock figure can be trusted: every goods receipt, sale, transfer, return and correction booked as a movement, stock per location and channel, batches, serial numbers and best-before dates where the goods need them, reorder points and purchase orders, and stock synchronised to every sales channel so nothing is oversold.
0 — No stock keeping; quantities live in the shop or in a spreadsheet.
3 — A stock number per product that can be edited by hand, with no movement history, no locations and no link to purchasing.
5 — Stock per product and warehouse updated by orders and goods receipts, synchronised to the connected sales channels, with low-stock alerts and purchase orders to suppliers.
8 — Every movement booked with a reason and a user, stock per bin location, batches, serial numbers and expiry dates tracked, stocktaking (cycle or annual) supported, bundles and kits resolved to components, and reorder suggestions from sales history.
10 — The stock record is an audit-proof ledger: complete movement history exportable, inventory valuation method stated (FIFO, average cost), multi-warehouse and multi-entity stock with transfers in transit, demand forecasting documented, and the stock figure reconciled across every channel in near real time.
The E-Commerce Operations Lead
Every entry, exit, transfer and return is historized and available stock updates at each movement in real time, with lot numbers, multi-location picking and reserve bins, PDA stocktaking that logs every operation, and stock updated on all channels the moment a return is validated — plus real-time synchronisation across every sales channel with per-channel pre-reservation and dynamic reservation, which is precisely my overselling worry handled. Replenishment runs on configurable thresholds and rotation-based sales classes. I found no public information on serial numbers, expiry dates, bundles resolved to components or an inventory valuation method, which keeps me below the highest level. 2 7 8 10
The Warehouse Manager
Every stock in, out, transfer and return is historised, stock sits per location with picking/reserve separation and lot numbers, and the handheld inventory process scans and logs every adjustment — that is the ledger discipline I run shifts on. Replenishment thresholds, supplier purchase orders for incoming stock and real-time synchronisation to every sales channel are all documented, and I can export stock variation, orders and shipments in CSV. I found no public information on serial numbers, best-before dates, a stated inventory valuation method or demand forecasting, which keeps it a solid notch below audit-proof. 2 7 8 10
The Transport Planner
Every stock in, out, transfer and return is historised, stock sits per location with picking and reserve zones plus lot numbers, PDA stocktaking logs each operation, and thresholds drive automated replenishment — all synchronised across sales channels in real time. I found no public information on serial numbers, expiry dates or a stated inventory valuation method. 2 7 8 10 11
The Fulfilment Provider
Every stock in, out, transfer and return is historised, stock sits per product location with picking versus reserve zones and lot numbers, scan-driven stocktaking is logged for traceability, and real-time synchronisation with per-channel pre-reservation keeps my twenty-two brands from overselling. We found no public information on serial numbers, best-before dates, kit resolution to components or a stated inventory valuation method, which is what separates this from the top rung. 2 7 8 10
The IT & Integration Lead
Every in, out, transfer and return movement is historized, with lot numbers, picking and reserve locations, per-channel stock pre-reservation and real-time synchronisation across all sales channels. PDA-based stocktaking with logged adjustments, threshold alerts and replenishment support reach the level I would run a warehouse on; we found no public information on serial numbers, expiry dates, valuation method or demand forecasting. 2 7 8 10
The Skeptic
The stock record has real bones: every in, out, transfer and return is historised, lot numbers are tracked, picking and reserve locations are distinguished, multi-warehouse stock is synchronised across channels in real time, stocktaking runs by scan, and purchase orders and reorder thresholds are documented. I found no public information on serial numbers, expiry dates, kit resolution to components, an inventory valuation method or demand forecasting, which keeps the ledger short of audit-grade. 7 2 8 10
Warehouse operations: receiving, picking & packing
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How this is scored
The physical work in the warehouse: goods receipt against a purchase order, putaway to bin locations, picking strategies (single order, batch, wave, zone), scanner and mobile app guidance, packing with checks, and the performance figures a warehouse lead runs the shift by.
0 — No warehouse process support; staff print the order and walk.
3 — A pick list or packing slip printed per order, with no bin locations, no scanning and no check that the right item went into the box.
5 — Bin locations, goods receipt against purchase orders, pick lists sorted by route, and barcode scanning on a phone or scanner to confirm picks and packs.
8 — Several picking strategies (batch, wave, multi-order trolley), putaway suggestions, packing with weight or scan verification, handheld scanner support named, and pick, pack and error rates reported per user and shift.
10 — A full WMS documented end to end: slotting and replenishment, cross-docking, multi-client operation for 3PLs with client billing, integration with automation (conveyors, pick-to-light, AutoStore or similar) named, and offline-tolerant mobile apps with an audit trail of every scan.
The E-Commerce Operations Lead
Goods receipt scans validate quantities, flag discrepancies and guide putaway to a storage location, and picking comes in several documented strategies — single order, multi-order global runs on an optimized route, cart and fixed-shelf batch, zone modes — all step-by-step scan-validated on named Zebra handhelds with an offline mode that syncs on reconnection. The dashboards report exactly what I run a shift by: orders prepared per hour and day, preparation time per order, picking error rate, productivity per operator and shift. I found no public information on cross-docking, 3PL client billing or links to conveyors and pick-to-light. 2 9 10
The Warehouse Manager
Goods receipt is scan-validated against discrepancies with guidance to the ideal storage location, and operators get step-by-step handheld guidance for unit, global multi-order and zone picking — exactly what a Monday temp needs, with offline-tolerant devices that record actions locally. The figures a shift lead runs on are documented: orders prepared per hour, picking error rate, productivity per operator and per shift, plus individual speed and reliability tracking from logged actions. I found no public information on automation integration such as conveyors or pick-to-light, cross-docking, or 3PL client billing. 2 9 10 12
The Transport Planner
Reception scans validate quantities and flag discrepancies with putaway guidance, picking runs single-order, multi-order along an optimised route, by zone or from mobile carts, packing is scan-verified before a label can print, and error and productivity rates are reported per operator and shift. Zebra is the named handheld with offline sync on reconnection; I found no public information on automation such as conveyors or pick-to-light, or on cross-docking. 2 9 10 12
The Fulfilment Provider
Goods-in is scan-validated with storage-location guidance, picking runs single-order, multi-order on an optimised route, by zone, or off a fixed shelf or cart, every action is scan-confirmed, label generation is blocked until the order is compliant, and the handheld device keeps working offline with later synchronisation. Per-operator productivity, picking error rates and per-shift lead times are reported, which is what I run a shift by. We found no public information on billing clients for picks, storage and packaging, or on integration with conveyors and pick-to-light. 2 9 10 12
The IT & Integration Lead
The pages document a full scanning workflow: goods receipt with discrepancy reporting and putaway guidance, single-order, multi-order and zone picking, B2B preparation, offline-tolerant PDA use, and label printing blocked until an order is confirmed compliant. Productivity per operator and shift, picking error rates and dispatch compliance are reported and Zebra handhelds are named; we found no public information on slotting, cross-docking or integration with conveyors and pick-to-light. 2 9 10 12
The Skeptic
Goods receipt by scan with discrepancy reporting and putaway guidance, unit, batch, trolley and zone picking on a guided handheld with Zebra named as compatible equipment, packing gated by scan so the label only prints once the order checks out, and pick volumes, error rates and productivity reported per operator and shift — plus the handheld keeps working through a network outage with actions recorded and synced later. I found no public information on slotting, cross-docking or integration with conveyors and pick-to-light systems. 10 9 2
Multi-carrier shipping & returns
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How this is scored
Getting parcels out and back: carriers connected, label creation in bulk, rules that pick the carrier and service, customs documents for non-EU destinations, tracking and the notifications the recipient sees, a returns portal, and whether the customer uses its own carrier contracts or buys labels through the vendor.
0 — No shipping features; labels come from each carrier's own portal.
3 — Labels for one or two carriers created one by one, with no rules, no tracking for the recipient and no returns handling.
5 — Several carriers connected with bulk label printing, a choice between own carrier contracts and vendor rates, tracking numbers written back to the shop, and a basic returns label flow.
8 — Shipping rules by weight, destination, value and channel choose carrier and service automatically, customs documents (CN22/CN23, commercial invoice, EORI, HS codes) generated, branded tracking pages and notifications, a self-service returns portal with reasons, and pickup points supported.
10 — Shipping runs without a person: rate comparison across carriers at label time, own contracts for every connected carrier, delivery promise and checkout options from live carrier data, returns with refund or exchange triggered on receipt, and carrier performance and cost reported per lane.
The E-Commerce Operations Lead
Batch printing of multi-carrier labels from one back office and one printer, automatic label counts for multi-parcel orders in A4 and A6, and CN23 customs documents pre-filled from the order data — my Swiss parcels covered without retyping. Carrier and service choice runs on rules by cost, delay, weight, channel and zone, tracking numbers reach the customer with email and SMS notifications, and returns run from customer request through reason-based automation rules to one-click labels and instant restocking across every channel, with own carrier contracts required. I found no public information on pickup point delivery, branded tracking pages, or refunds and exchanges triggered automatically on receipt. 2 11 12 13 14
The Warehouse Manager
Carrier choice runs by configurable rules on cost, delay and destination, labels print in bulk across carriers from one printer, and CN23 customs documents for non-EU shipments are generated pre-filled from the order. Returns get a one-click label, automation rules by country, product and reason, and instant stock updates on validation, while notifications go out by email and SMS with real-time tracking; the terms state plainly that the customer must supply its own carrier contract. I found no public information on pickup-point selection, branded tracking pages, or refund and exchange triggered on receipt. 2 5 11 12 13 14
The Transport Planner
Rules on weight, channel and zone choose the carrier automatically, labels print in each carrier's format, CN23 customs papers are generated pre-filled for non-EU destinations, tracking reaches the customer by e-mail and SMS, and one-click return labels are sorted and validated by reason and country. Own carrier contracts are required by the terms, not merely allowed; I found no public information on pickup points or branded tracking pages. 2 5 11 12 13 14
The Fulfilment Provider
Carrier and service are chosen automatically by rules on weight, channel, zone, cost and destination, labels print in bulk in each carrier's own format from one printer, CN23 customs documents come out pre-filled for non-EU destinations, customers receive tracking by email and SMS, and returns flow from customer request through reason- and country-based rules to one-click labels and restocking. Labels run on the client's own contracts — the terms make supplying your own transport contract mandatory. We found no public information on pickup-point delivery or branded tracking pages. 5 11 13 14
The IT & Integration Lead
Carrier choice is automated by shipping rules on weight, channel and zone, labels print in bulk via multiprint, CN23 customs documents generate automatically for non-EU destinations, and customers receive tracking notifications by email or SMS. The client's own carrier contract is mandatory under the terms, and returns run from one-click labels through validation rules to restocking and channel-wide stock updates; we found no public information on branded tracking pages, pickup points or carrier performance and cost reporting. 5 11 12 13 14
The Skeptic
Carrier choice is automated by rules on weight, channel and zone, labels print in batch on one printer, CN23 documents are generated pre-filled for non-EU destinations, tracking notifications go out by email and SMS, and returns run from customer request to restocking with reason-based automation and one-click return labels. Customers run on their own carrier contracts — the terms make that mandatory and back-charge label fees if another contract is used — and I found no public information on vendor rate cards, branded tracking pages, pickup points or commercial invoices with EORI and HS codes. 14 13 11 5 12
Freight & transport management
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How this is scored
Moving goods beyond parcels: pallet, groupage, full and part truckload, sea and air freight booked with carriers or forwarders, quotes and tenders compared, transport orders and documents (CMR, eCMR, delivery notes), shipment tracking across modes, freight cost audit, and CO2 emissions reported per shipment.
0 — No freight features; pallets and trucks are booked by phone and e-mail.
3 — A form to send a booking request to one forwarder, or freight rates shown without booking, tracking or documents.
5 — Pallet and groupage shipments booked with several carriers from one place, prices compared, transport documents generated, and the shipment status tracked.
8 — Spot quotes and tenders sent to many carriers with responses compared, the customer's own freight agreements and rate tables stored, eCMR or digital delivery notes, multi-modal tracking, freight invoices checked against the agreed price, and CO2 per shipment reported to a named standard (GLEC, ISO 14083).
10 — Transport management run in the system: route and load planning, dock and yard slot booking, carrier scorecards, freight cost allocated to orders and cost centres, and a carrier network that connects by API or EDI rather than by e-mail.
The E-Commerce Operations Lead
The documented transport features are parcel-geared: automatic carrier selection on configurable criteria, labels in carrier-required formats, end-of-day manifests, collection requests and real-time parcel tracking under a TMS module. I found no public information on pallet, groupage or truckload booking, freight quotes and tenders, CMR or eCMR documents, freight cost audit or CO2 per shipment, which is what moving my wholesale pallets would need. 1 2 13 14
The Warehouse Manager
The transport module on the captured pages is parcel work: automatic carrier selection before printing, multi-carrier label generation, customer tracking notifications, end-of-day manifests and pickup collection requests from the back office. Beyond parcels I found no public information on pallet or groupage bookings, truckload, sea or air freight, quote or tender comparison, CMR or eCMR documents, freight invoice audit, or CO2 per shipment. 1 2 3 12
The Transport Planner
The transport module is documented around parcels — automatic carrier choice, label generation, end-of-day manifests, pickup requests and live tracking — but I found no public information on pallet, groupage or full-load booking, on comparing forwarder quotes, on storing agreed rate tables to check invoices against, on eCMR, or on a CO2 figure per shipment. That is the gap that matters most for my weekly pallet and part-load bookings. 1 2 12 13 14
The Fulfilment Provider
The documented transport module is parcel shipping: automatic carrier selection, label printing, real-time parcel tracking, end-of-day manifests and a collection request from the back office. We found no public information on pallet, groupage or truckload booking with forwarders, freight quotes or tenders, CMR or eCMR documents, freight invoice audit or CO2 per shipment — which is what I would need before moving pallet flows onto the platform. 1 2 12 14
The IT & Integration Lead
Everything documented under the transport-management label is parcel work: automatic carrier selection, label generation, end-of-day transport manifests and pickup requests. We found no public information on pallet or groupage booking, spot quotes and tenders, CMR or eCMR documents, multi-modal tracking, freight cost audit or CO2 reporting — the captured pages describe an e-commerce parcel tool. 1 2 14
The Skeptic
The documented transport layer is parcels: automatic carrier selection, label generation, real-time parcel tracking and end-of-day manifests for carriers. I found no public information on pallet, groupage or truckload booking, spot quotes or tenders to forwarders, CMR or eCMR documents, freight invoice audit against agreed rates, or CO2 emissions per shipment — the transport module badge, as captured, covers parcel shipping. 13 14 2 1
Integrations, automation & exit
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How this is scored
How the tool fits the business around it: maintained connectors to shop systems, marketplaces, ERP and accounting (DATEV and the like), a documented API and webhooks, EDI for retail and logistics partners, rules that automate order routing and status updates, and a documented export of orders, stock and shipment history when the customer leaves.
0 — No integrations; orders are typed in or uploaded by hand.
3 — A CSV import and export and one or two shop connectors, with no API and no automation.
5 — Connectors to the main shop systems and marketplaces, a public API with documentation, and rules for common automations (order status, carrier choice, notifications).
8 — A broad connector list with ERP and accounting exports, webhooks, EDI (EDIFACT or similar) supported or offered through a named partner, rule engines for order routing across warehouses, and the API rate limits and versioning documented.
10 — The tool is an open part of the stack: every object readable and writable by API, a developer sandbox, connectors maintained by the vendor with a stated support policy, and a complete data export (orders, stock movements, shipments, documents) in open formats documented for the end of the contract.
The E-Commerce Operations Lead
More than two hundred plug-and-play connectors across CMS, marketplaces, ERP and carriers, over a hundred sales sources, a public API with its own terms of use, a developer portal, and fully documented Odoo and Sage synchronisation flows with webhooks, batch exports and a defined master system per data type. Order routing rules across warehouses and automatic channel closing after shipping give me real automation, and CSV exports cover orders, shipments and stock variations. I found no public information on EDI, documented API rate limits and versioning or a developer sandbox, and the Sage and Odoo connectors are documented as developed with an integrator. 2 5 8 15 16
The Warehouse Manager
Over two hundred plug-and-play connectors across shops, marketplaces, ERP and carriers, a developer portal, and documented Sage and Odoo synchronisation that spells out which system is master for each data type, with webhooks for stock changes — that is real integration, not a CSV promise. Order routing rules across warehouses, allocation rules and automatic order closing on the sales channel are documented, and CSV exports of orders, shipments and stock movements exist. I found no public information on EDI, API rate limits and versioning, or a documented full data exit at contract end. 2 8 13 15 16
The Transport Planner
Two hundred-plus plug-and-play connectors are documented across shops, marketplaces, ERP and carriers, with detailed Odoo and Sage synchronisation flows including webhooks, a REST API, a developer portal, and CSV exports of orders, shipments and stock movements. I found no public information on EDI or on API rate limits and versioning, and the Odoo and Sage connectors are developed by an integrator rather than the vendor. 2 8 9 13 15 16
The Fulfilment Provider
With more than three hundred plug-and-play connectors across CMS, marketplaces, carriers and ERP, a developer portal, a REST API with webhooks, detailed Odoo and Sage synchronisation flows and rule-based routing across multiple warehouses, whatever shop system the next client brings should plug in. CSV exports of orders, shipments and stock movements are documented. We found no public information on EDI for retail and logistics partners or on API rate limits and versioning, and the Sage connector is developed by an integrator rather than by the vendor. 2 8 15 16
The IT & Integration Lead
A documented API with a developer portal, over 200 plug-and-play integrations across CMS, marketplaces, ERP and carriers, webhooks for stock changes and receipt closing, and genuinely detailed Sage and Odoo synchronisation pages with data flows and master-system rules. The Sage and Odoo connectors are developed by an integrator rather than the vendor, the terms put regular data backups on the client, and we found no public information on EDI, API rate limits and versioning, or a documented export of orders, stock and shipments for the end of the contract. 2 5 8 13 15 16
The Skeptic
A public API with a developer portal, webhooks on stock changes and receipt closing, field-level synchronisation maps for the Sage and Odoo connectors, order-routing rules across warehouses, and CSV exports of orders, shipments and stock movements are all on the record — though the Sage and Odoo connectors are developed by integrators rather than the vendor, and the captured pages give different figures for the connector count (more than 200 on one page, more than 300 on another, more than 100 sales sources on a third). I found no public information on EDI support or on API rate limits and versioning. 15 16 8 2
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where order, customer and shipment data are hosted, and who the subprocessors are (hosting, carriers' label APIs, payment, e-mail, analytics). Independently sourced by the sovereignty pipeline; recipient addresses flow to every connected carrier, so the processing chain counts, not only the server.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no privacy policy that covers the service.
3 — A privacy policy exists, but hosting location is unstated or non-EU and the processors behind the service are not named.
5 — EU hosting stated and an EU contracting entity, but parts of the chain (support, e-mail, analytics, payment) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with locations, a data processing agreement offered for the recipient and customer data, and the role of carriers (as independent controllers or processors) explained.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and a security certification (ISO 27001, SOC 2 or BSI C5) published rather than implied.
The E-Commerce Operations Lead
The contracting entity is SAS Facilecomm of Toulouse, identified by SIRET and French VAT number; customer data is stated to sit on OVH servers in France with the host's address and registry number published; and the contract set includes a data protection agreement, with the CNIL named as supervisory authority, a DPO contact published and the vendor's role as technical intermediary to carriers and partners defined. However the Shippingbo application itself is stated to be hosted at Heroku with no location given, the site runs Google Analytics with targeted advertising and social plugins under standard contractual clauses, and only a best-efforts security commitment appears — no certification is named, and the customer is responsible for regular backups of their own data. 4 5 6
The Warehouse Manager
The contracting party is a French company in Toulouse with SIRET, VAT number and a named manager, customer data is stated to sit on OVH servers in France with the provider's address published, a data protection agreement is part of the contract, and a DPO and CNIL complaints route are named. The application itself is stated to be hosted at Heroku with no location given, and the website runs Google Analytics with social plugins, so parts of the processing chain sit outside the documented French hosting picture. No security certification is named anywhere on the captured pages. 4 5 6
The Transport Planner
The contracting entity is a French company in Toulouse, website data is hosted on French OVH servers, a data protection agreement forms part of the contract, and CNIL is named as the supervisory authority. The privacy policy also states the Shippingbo application itself is hosted at Heroku without a stated location, Google Analytics with advertising cookies runs on the site, and I found no named security certification. 4 5 6 16
The Fulfilment Provider
Facilecomm is a French SAS in Toulouse, website data sits on named OVH servers in France with the provider's Roubaix address published, a data protection agreement is part of the contract, a data protection officer is named and EU standard contractual clauses cover transfers. However, the Shippingbo application itself is stated to be hosted at Heroku with no region given, Google Analytics runs on the website, security is a best-efforts commitment with no certification named, and we found no public information on the ownership structure or the wider subprocessor chain. 4 5 6 16
The IT & Integration Lead
The contracting entity is the French SAS Facilecomm in Toulouse, a Data Protection Agreement forms part of the contract with a DPO and CNIL route published, and OVH SARL in Roubaix is named as the provider of direct and permanent storage on French territory. The captured pages give different signals on where the Shippingbo application itself is hosted — the privacy policy names Heroku — the website runs Google Analytics with advertising cookies, and we found no public information on a subprocessor list with locations, the carriers' processing role, or a security certification. 4 5 6
The Skeptic
The contracting entity is a French company with a SIRET and a Toulouse address, storage is named at OVH in Roubaix, France, a data protection agreement is part of the contract and the CNIL complaints route is stated — but the privacy policy itself says the Shippingbo application is hosted at Heroku with no location given, website analytics run on Google Analytics, and the security commitment is best-efforts with no certification named. Ownership is not documented. 4 6 5
Pricing transparency
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: subscription per tier, user, warehouse or module, the per-order, per-label or per-shipment fees, label rates and surcharges when shipping through the vendor's contracts, connector and setup fees, hardware, minimum term, and what happens to the data on cancellation.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or "from" figure exists, but the volume fees, included orders or labels, and how the price scales are unclear.
5 — Prices per tier are public with the main inclusions, but at least one commonly needed piece (per-order or per-label fees beyond the allowance, connectors, extra users or warehouses, onboarding) is unpriced or "on request".
8 — Every tier priced publicly with included volumes and the fee per order, label or shipment beyond them, add-ons and setup listed, minimum term and VAT treatment stated, and whether own carrier contracts are allowed on each tier said plainly.
10 — Complete price computability: annual cost derivable for a given order volume, warehouse count and module set, with every fee, label surcharge, hardware and support cost and the cancellation and data-return terms published.
The E-Commerce Operations Lead
Only the entry tier carries a public figure — from 19 euros excluding VAT per month, with no commitment — while the three tiers above are all on request, so I cannot compute what three hundred parcels a day would cost me from public pages. Some edges are stated plainly: free trial and demo, payment by direct debit or transfer, PDA hardware and modules not included, training priced separately, and my own carrier contract required. I found no public information on per-order or per-label fees, included volumes, or connector and setup costs. 3 5 10
The Warehouse Manager
Only one tier carries a figure — Starter+ at "À partir de 19€ HT/mois" — while PRO+, PREMIUM+ and EXPERT+ are all "sur devis", so a real annual cost cannot be computed from public pages. Nothing captured shows the per-order or per-label fees, included volumes, setup or training prices (both available but separately priced), or the cost of the PDA modules and Zebra hardware the handheld picking requires. The requirement that the client supply its own carrier contract, with label-fee back-charges otherwise, is at least stated plainly in the terms. 3 5 10
The Transport Planner
Only a starting figure of 19€ HT per month for the Starter + tier is public; Premium +, Pro + and Expert + are all quote-only, and I found no public information on per-order or per-label fees or included volumes. The terms are at least plain that the customer must supply their own transport contract and that training is separately priced, with the advertised offer stated as without commitment. 3 5 10 11
The Fulfilment Provider
The only public figure is "À partir de 19€ HT/mois" for the entry tier, while the three tiers above it are all "sur devis", and we found no public information on per-order or per-label fees, included volumes, connector or setup prices. Useful terms are public — no commitment, a free trial, the obligation to use your own carrier contract, logistics providers needing their own subscription, handheld hardware not included and training charged separately — but a buyer cannot compute a real annual cost from the public pages. 3 5 10
The IT & Integration Lead
One figure is public — Starter + from 19€ HT per month with no commitment — while the PRO +, PREMIUM + and EXPERT + tiers are quoted on request, and per-order or label fees, included volumes, PDA modules, Zebra hardware and training are unpriced. A buyer cannot compute the annual cost from these pages; the terms do state plainly that the client must supply its own carrier contract, with label-fee back-charges or termination otherwise. 3 5 10
The Skeptic
One public figure exists — "STARTER + À partir de 19€ HT/mois" without commitment — while the three tiers above it are all "sur devis". No public per-order or per-label fee appears anywhere, though the terms' back-charge clause proves label fees exist; the handheld functionality needs compatible equipment and module activation at no published price, training is separately priced, and a paid setup option exists with no figure. 3 5 10
European sovereignty — proven facts
0 of 4 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Ownership | Not determined | — | uncited Report an error |
| Data residency | Not determined | — | uncited Report an error |
| Subprocessors | Not determined | — | uncited Report an error |
Questions about Shippingbo
Is Shippingbo European?
Yes. whats-best.ai classifies Shippingbo as EU-Made.
Where does Shippingbo store data?
Not stated on the vendor’s pages as of 26 Oct 2026.
Does Shippingbo have a free plan?
Not stated on the vendor’s pages as of 26 Oct 2026.
What are the best alternatives to Shippingbo?
As of 29 Oct 2026, the panel rates Ongoing WMS (3.5/5), Mintsoft (3/5) and Linnworks (3/5) highest among the other 14 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Ongoing WMS (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Shippingbo alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 26 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Legal entity. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 52 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 8 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 4 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 compliance fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. Know more? Tell us
Sources (16)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.shippingbo.com Checked 26 Oct 2026 Details →
- 2 Features page www.shippingbo.com Checked 26 Oct 2026 Details →
- 3 Pricing page (e-merchants) www.shippingbo.com Checked 26 Oct 2026 Details →
- 4 Legal notice www.shippingbo.com Checked 26 Oct 2026 Details →
- 5 Terms of service www.shippingbo.com Checked 26 Oct 2026 Details →
- 6 Privacy policy www.shippingbo.com Checked 26 Oct 2026 Details →
- 7 Inventory & stock control — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
- 8 Inventory & stock control — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
- 9 Warehouse operations: receiving, picking & packing — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
- 10 Warehouse operations: receiving, picking & packing — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
- 11 Multi-carrier shipping & returns — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
- 12 Multi-carrier shipping & returns — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
- 13 Freight & transport management — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
- 14 Freight & transport management — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
- 15 Integrations, automation & exit — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
- 16 Integrations, automation & exit — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →