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Supply Chain & Logistics

Shippingbo

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Facilecomm SAS · www.shippingbo.com

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Shippingbo: AI-assisted analysis on whats-best.ai Shippingbo: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Shippingbo at a glance

Vendor
Facilecomm SAS
Headquarters
Not stated on the vendor’s pages as of 26 Oct 2026
Data hosting
Not stated on the vendor’s pages as of 26 Oct 2026
Free plan
Not stated on the vendor’s pages as of 26 Oct 2026
Panel verdict
The AI panel rates Shippingbo 3.5/5, the mean of 6 judges. Shippingbo is an order management and WMS platform from Facilecomm SAS of Toulouse for e-merchants and logistics providers. how scores are made
As of
Vendor pages captured 26 Oct 2026; evaluated by the panel 28 Oct 2026. all sources

Shippingbo alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The E-Commerce Operations Lead

Weighted verdict

Ships three hundred parcels a day from a shop, two marketplaces and a wholesale channel. Wants stock that is right on every channel so nothing is oversold, labels for four carriers printed in one batch, customs papers for Switzerland without retyping, and a returns portal that stops the support inbox filling up every January.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The E-Commerce Operations Lead

Panel median The E-Commerce Operations Lead This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The E-Commerce Operations Lead
Inventory & stock control 4 of 5 3.5 of 5
Warehouse operations: receiving, picking & packing 4 of 5 4 of 5
Multi-carrier shipping & returns 4 of 5 3.5 of 5
Freight & transport management 2 of 5 2 of 5
Integrations, automation & exit 3.5 of 5 3.5 of 5
European sovereignty 3 of 5 3 of 5
Pricing transparency 1.5 of 5 1.5 of 5

Inventory & stock control

How this is scored

Whether the stock figure can be trusted: every goods receipt, sale, transfer, return and correction booked as a movement, stock per location and channel, batches, serial numbers and best-before dates where the goods need them, reorder points and purchase orders, and stock synchronised to every sales channel so nothing is oversold.

0 — No stock keeping; quantities live in the shop or in a spreadsheet.

3 — A stock number per product that can be edited by hand, with no movement history, no locations and no link to purchasing.

5 — Stock per product and warehouse updated by orders and goods receipts, synchronised to the connected sales channels, with low-stock alerts and purchase orders to suppliers.

8 — Every movement booked with a reason and a user, stock per bin location, batches, serial numbers and expiry dates tracked, stocktaking (cycle or annual) supported, bundles and kits resolved to components, and reorder suggestions from sales history.

10 — The stock record is an audit-proof ledger: complete movement history exportable, inventory valuation method stated (FIFO, average cost), multi-warehouse and multi-entity stock with transfers in transit, demand forecasting documented, and the stock figure reconciled across every channel in near real time.

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The E-Commerce Operations Lead

Every entry, exit, transfer and return is historized and available stock updates at each movement in real time, with lot numbers, multi-location picking and reserve bins, PDA stocktaking that logs every operation, and stock updated on all channels the moment a return is validated — plus real-time synchronisation across every sales channel with per-channel pre-reservation and dynamic reservation, which is precisely my overselling worry handled. Replenishment runs on configurable thresholds and rotation-based sales classes. I found no public information on serial numbers, expiry dates, bundles resolved to components or an inventory valuation method, which keeps me below the highest level. 2 7 8 10

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Warehouse operations: receiving, picking & packing

How this is scored

The physical work in the warehouse: goods receipt against a purchase order, putaway to bin locations, picking strategies (single order, batch, wave, zone), scanner and mobile app guidance, packing with checks, and the performance figures a warehouse lead runs the shift by.

0 — No warehouse process support; staff print the order and walk.

3 — A pick list or packing slip printed per order, with no bin locations, no scanning and no check that the right item went into the box.

5 — Bin locations, goods receipt against purchase orders, pick lists sorted by route, and barcode scanning on a phone or scanner to confirm picks and packs.

8 — Several picking strategies (batch, wave, multi-order trolley), putaway suggestions, packing with weight or scan verification, handheld scanner support named, and pick, pack and error rates reported per user and shift.

10 — A full WMS documented end to end: slotting and replenishment, cross-docking, multi-client operation for 3PLs with client billing, integration with automation (conveyors, pick-to-light, AutoStore or similar) named, and offline-tolerant mobile apps with an audit trail of every scan.

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The E-Commerce Operations Lead

Goods receipt scans validate quantities, flag discrepancies and guide putaway to a storage location, and picking comes in several documented strategies — single order, multi-order global runs on an optimized route, cart and fixed-shelf batch, zone modes — all step-by-step scan-validated on named Zebra handhelds with an offline mode that syncs on reconnection. The dashboards report exactly what I run a shift by: orders prepared per hour and day, preparation time per order, picking error rate, productivity per operator and shift. I found no public information on cross-docking, 3PL client billing or links to conveyors and pick-to-light. 2 9 10

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Multi-carrier shipping & returns

How this is scored

Getting parcels out and back: carriers connected, label creation in bulk, rules that pick the carrier and service, customs documents for non-EU destinations, tracking and the notifications the recipient sees, a returns portal, and whether the customer uses its own carrier contracts or buys labels through the vendor.

0 — No shipping features; labels come from each carrier's own portal.

3 — Labels for one or two carriers created one by one, with no rules, no tracking for the recipient and no returns handling.

5 — Several carriers connected with bulk label printing, a choice between own carrier contracts and vendor rates, tracking numbers written back to the shop, and a basic returns label flow.

8 — Shipping rules by weight, destination, value and channel choose carrier and service automatically, customs documents (CN22/CN23, commercial invoice, EORI, HS codes) generated, branded tracking pages and notifications, a self-service returns portal with reasons, and pickup points supported.

10 — Shipping runs without a person: rate comparison across carriers at label time, own contracts for every connected carrier, delivery promise and checkout options from live carrier data, returns with refund or exchange triggered on receipt, and carrier performance and cost reported per lane.

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The E-Commerce Operations Lead

Batch printing of multi-carrier labels from one back office and one printer, automatic label counts for multi-parcel orders in A4 and A6, and CN23 customs documents pre-filled from the order data — my Swiss parcels covered without retyping. Carrier and service choice runs on rules by cost, delay, weight, channel and zone, tracking numbers reach the customer with email and SMS notifications, and returns run from customer request through reason-based automation rules to one-click labels and instant restocking across every channel, with own carrier contracts required. I found no public information on pickup point delivery, branded tracking pages, or refunds and exchanges triggered automatically on receipt. 2 11 12 13 14

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Freight & transport management

How this is scored

Moving goods beyond parcels: pallet, groupage, full and part truckload, sea and air freight booked with carriers or forwarders, quotes and tenders compared, transport orders and documents (CMR, eCMR, delivery notes), shipment tracking across modes, freight cost audit, and CO2 emissions reported per shipment.

0 — No freight features; pallets and trucks are booked by phone and e-mail.

3 — A form to send a booking request to one forwarder, or freight rates shown without booking, tracking or documents.

5 — Pallet and groupage shipments booked with several carriers from one place, prices compared, transport documents generated, and the shipment status tracked.

8 — Spot quotes and tenders sent to many carriers with responses compared, the customer's own freight agreements and rate tables stored, eCMR or digital delivery notes, multi-modal tracking, freight invoices checked against the agreed price, and CO2 per shipment reported to a named standard (GLEC, ISO 14083).

10 — Transport management run in the system: route and load planning, dock and yard slot booking, carrier scorecards, freight cost allocated to orders and cost centres, and a carrier network that connects by API or EDI rather than by e-mail.

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The E-Commerce Operations Lead

The documented transport features are parcel-geared: automatic carrier selection on configurable criteria, labels in carrier-required formats, end-of-day manifests, collection requests and real-time parcel tracking under a TMS module. I found no public information on pallet, groupage or truckload booking, freight quotes and tenders, CMR or eCMR documents, freight cost audit or CO2 per shipment, which is what moving my wholesale pallets would need. 1 2 13 14

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Integrations, automation & exit

How this is scored

How the tool fits the business around it: maintained connectors to shop systems, marketplaces, ERP and accounting (DATEV and the like), a documented API and webhooks, EDI for retail and logistics partners, rules that automate order routing and status updates, and a documented export of orders, stock and shipment history when the customer leaves.

0 — No integrations; orders are typed in or uploaded by hand.

3 — A CSV import and export and one or two shop connectors, with no API and no automation.

5 — Connectors to the main shop systems and marketplaces, a public API with documentation, and rules for common automations (order status, carrier choice, notifications).

8 — A broad connector list with ERP and accounting exports, webhooks, EDI (EDIFACT or similar) supported or offered through a named partner, rule engines for order routing across warehouses, and the API rate limits and versioning documented.

10 — The tool is an open part of the stack: every object readable and writable by API, a developer sandbox, connectors maintained by the vendor with a stated support policy, and a complete data export (orders, stock movements, shipments, documents) in open formats documented for the end of the contract.

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The E-Commerce Operations Lead

More than two hundred plug-and-play connectors across CMS, marketplaces, ERP and carriers, over a hundred sales sources, a public API with its own terms of use, a developer portal, and fully documented Odoo and Sage synchronisation flows with webhooks, batch exports and a defined master system per data type. Order routing rules across warehouses and automatic channel closing after shipping give me real automation, and CSV exports cover orders, shipments and stock variations. I found no public information on EDI, documented API rate limits and versioning or a developer sandbox, and the Sage and Odoo connectors are documented as developed with an integrator. 2 5 8 15 16

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where order, customer and shipment data are hosted, and who the subprocessors are (hosting, carriers' label APIs, payment, e-mail, analytics). Independently sourced by the sovereignty pipeline; recipient addresses flow to every connected carrier, so the processing chain counts, not only the server.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no privacy policy that covers the service.

3 — A privacy policy exists, but hosting location is unstated or non-EU and the processors behind the service are not named.

5 — EU hosting stated and an EU contracting entity, but parts of the chain (support, e-mail, analytics, payment) run through non-EU providers without a stated safeguard.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with locations, a data processing agreement offered for the recipient and customer data, and the role of carriers (as independent controllers or processors) explained.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and a security certification (ISO 27001, SOC 2 or BSI C5) published rather than implied.

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The E-Commerce Operations Lead

The contracting entity is SAS Facilecomm of Toulouse, identified by SIRET and French VAT number; customer data is stated to sit on OVH servers in France with the host's address and registry number published; and the contract set includes a data protection agreement, with the CNIL named as supervisory authority, a DPO contact published and the vendor's role as technical intermediary to carriers and partners defined. However the Shippingbo application itself is stated to be hosted at Heroku with no location given, the site runs Google Analytics with targeted advertising and social plugins under standard contractual clauses, and only a best-efforts security commitment appears — no certification is named, and the customer is responsible for regular backups of their own data. 4 5 6

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual cost from public pages alone: subscription per tier, user, warehouse or module, the per-order, per-label or per-shipment fees, label rates and surcharges when shipping through the vendor's contracts, connector and setup fees, hardware, minimum term, and what happens to the data on cancellation.

0 — No public prices at all; every customer is a sales call.

3 — A starting price or "from" figure exists, but the volume fees, included orders or labels, and how the price scales are unclear.

5 — Prices per tier are public with the main inclusions, but at least one commonly needed piece (per-order or per-label fees beyond the allowance, connectors, extra users or warehouses, onboarding) is unpriced or "on request".

8 — Every tier priced publicly with included volumes and the fee per order, label or shipment beyond them, add-ons and setup listed, minimum term and VAT treatment stated, and whether own carrier contracts are allowed on each tier said plainly.

10 — Complete price computability: annual cost derivable for a given order volume, warehouse count and module set, with every fee, label surcharge, hardware and support cost and the cancellation and data-return terms published.

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The E-Commerce Operations Lead

Only the entry tier carries a public figure — from 19 euros excluding VAT per month, with no commitment — while the three tiers above are all on request, so I cannot compute what three hundred parcels a day would cost me from public pages. Some edges are stated plainly: free trial and demo, payment by direct debit or transfer, PDA hardware and modules not included, training priced separately, and my own carrier contract required. I found no public information on per-order or per-label fees, included volumes, or connector and setup costs. 3 5 10

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined — uncited Report an error
Subprocessors Not determined — uncited Report an error

Questions about Shippingbo

Is Shippingbo European?

Yes. whats-best.ai classifies Shippingbo as EU-Made.

Where does Shippingbo store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

Does Shippingbo have a free plan?

Not stated on the vendor’s pages as of 26 Oct 2026.

What are the best alternatives to Shippingbo?

As of 29 Oct 2026, the panel rates Ongoing WMS (3.5/5), Mintsoft (3/5) and Linnworks (3/5) highest among the other 14 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Ongoing WMS (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Shippingbo alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about Shippingbo? Tell us Report an error on this page

Sources (16)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.shippingbo.com Checked 26 Oct 2026 Details →
  2. 2 Features page www.shippingbo.com Checked 26 Oct 2026 Details →
  3. 3 Pricing page (e-merchants) www.shippingbo.com Checked 26 Oct 2026 Details →
  4. 4 Legal notice www.shippingbo.com Checked 26 Oct 2026 Details →
  5. 5 Terms of service www.shippingbo.com Checked 26 Oct 2026 Details →
  6. 6 Privacy policy www.shippingbo.com Checked 26 Oct 2026 Details →
  7. 7 Inventory & stock control — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
  8. 8 Inventory & stock control — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
  9. 9 Warehouse operations: receiving, picking & packing — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
  10. 10 Warehouse operations: receiving, picking & packing — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
  11. 11 Multi-carrier shipping & returns — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
  12. 12 Multi-carrier shipping & returns — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
  13. 13 Freight & transport management — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
  14. 14 Freight & transport management — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
  15. 15 Integrations, automation & exit — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →
  16. 16 Integrations, automation & exit — found from sitemap www.shippingbo.com Checked 26 Oct 2026 Details →