Terms naming the legal entity — Shipmondo

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Facts read from this source

• Entity name Report an error

  “Shipmondo ApS”

• Entity address Report an error

  “Shipmondo ApS Hvilehøjvej 25 5220 Odense SØ Denmark”

• Entity VAT Report an error

  “VAT No. 36 39 90 66”

• Governing law Report an error

  “These terms and conditions are governed by Danish law, and any disputes between the parties regarding them will be settled by the City Court in Odense as the initial jurisdiction.”

• Language precedence Report an error

  “in the event of any discrepancies, ambiguities, or conflicts between this translated document and the original Danish version, the Danish version shall take precedence and be considered the legally binding version.”

• Eligibility VAT Report an error

  “To use Shipmondo, the Customer must have a registered company with a valid and active VAT number.”

• Not carrier Report an error

  “Shipmondo is neither a carrier nor a freight forwarder, thus it does not handle the physical freight.”

• Free services Report an error

  “Shipmondo provides a range of services for free to the Customer including, but not limited to: API services Integrations Freight modules Return portals”

• Carriers listed in portal Report an error

  “Shipmondo facilitates freight services from a range of carriers, the list of which can be found on Shipmondo’s web portal (login required).”

• Label cancellation period Report an error

  “unused shipping labels purchased via Shipmondo's freight agreements can be canceled within 14 days from the purchase date. An exception applies to dao, where the right of cancellation is 10 days.”

• Label validity Report an error

  “Shipping labels purchased through Shipmondo's freight agreements have a standard validity period of 7 days from the purchase date.”

• Objection window days Report an error

  “objections must be submitted to Shipmondo no later than 45 days after the service has been delivered/billed. Shipmondo reserves the right to reject objections that are older than 30 days.”

• Undelivered depot destruction days Report an error

  “If Shipmondo does not receive a response from the Customer within 30 days, the parcel will be destroyed.”

• International address response hours Report an error

  “If Shipmondo does not receive a response from the Customer within 48 hours, the shipment will be returned to the sender at the Customer's expense”

• Customs fees split Report an error

  “Customs clearance fees are paid by the sender, while duties and taxes are paid by the receiver.”

• Payment methods Report an error

  “Payment can be made with Visa/Dankort, MasterCard, MaestroCard, JCB, American Express, and Diners Card at Shipmondo.”

• Payment gateway Report an error

  “The transaction takes place over an encrypted connection through Bambora Checkout (Worldline)”

• Price change notice days Report an error

  “We reserve the right to change both the subscription content and the associated prices. Any changes will be notified via email at least 30 days before taking effect.”

• Prepaid subscription Report an error

  “The subscription is invoiced and paid in advance for the agreed subscription period.”

• Auto renewal Report an error

  “Unless the subscription is explicitly canceled before expiration, it will be automatically renewed for a corresponding period at the then-current prices.”

• No refunds Report an error

  “there is no right of return for the purchase of a subscription. Paid subscription fees are non-refundable, either in whole or in part.”

• Payment error lock days Report an error

  “The Customer then has 5 days to update their payment details so the payment can be completed. If this is not done within 5 days, access to the Shipmondo account will automatically be locked”

• Retention free Report an error

  “Shipmondo Free: 2 years Shipmondo Essentials: 2 years Shipmondo Pro: 4 years”

• Automatic deletion Report an error

  “Imported data, including but not limited to shipments and orders, is stored for a limited period, depending on the Customer's chosen subscription plan. Once the retention period expires, this data will be automatically deleted without the possibility of recovery.”

• Unpaid claims withdrawal days Report an error

  “If the Customer does not pay the outstanding amount within 6 days, the payment will automatically be withdrawn through the payment card linked to the Customer's Shipmondo account.”

• Reminder fee days Report an error

  “After an additional 10 days, a reminder fee will be charged”

• DPA roles Report an error

  “the Customer is the data controller, and Shipmondo is the data processor.”

• DPA acceptance Report an error

  “As a Shipmondo customer and consequently the data controller, the Customer accepts the terms and conditions described in Shipmondo's data processing agreement.”

• Termination notice days Report an error

  “Either party may terminate this agreement with 14 days' notice.”

• Liability exclusion Report an error

  “Shipmondo bears no responsibility for any loss of revenue or increase in costs that the user may experience due to errors in the system or service interruptions.”

• Third party support limited Report an error

  “When using third-party systems integrated with Shipmondo via Shipmondo's public API, Shipmondo can only provide limited support and will instead direct the Customer to the support function provided by the third party.”

• Subprocessors Report an error

  “The transaction takes place over an encrypted connection through Bambora Checkout (Worldline)”

• No resale Report an error

  “Services purchased through Shipmondo may only be used for the customer's own distribution and not for resale.”

• Fair use applies all plans Report an error

  “This policy applies to all subscription plans: Free, Essentials, and Pro.”

Scores citing this record

• The E-Commerce Operations Lead Integrations, automation & exit
• The E-Commerce Operations Lead European sovereignty
• The E-Commerce Operations Lead Pricing transparency
• The E-Commerce Operations Lead Freight & transport management
• The E-Commerce Operations Lead Integrations, automation & exit
• The E-Commerce Operations Lead European sovereignty
• The E-Commerce Operations Lead Pricing transparency
• The Fulfilment Provider Integrations, automation & exit
• The Fulfilment Provider European sovereignty
• The Fulfilment Provider Pricing transparency
• The Fulfilment Provider Integrations, automation & exit
• The Fulfilment Provider European sovereignty
• The Fulfilment Provider Pricing transparency
• The IT & Integration Lead Integrations, automation & exit
• The IT & Integration Lead European sovereignty
• The IT & Integration Lead Pricing transparency
• The IT & Integration Lead Integrations, automation & exit
• The IT & Integration Lead European sovereignty
• The IT & Integration Lead Pricing transparency
• The Skeptic Integrations, automation & exit
• The Skeptic European sovereignty
• The Skeptic Pricing transparency
• The Skeptic Integrations, automation & exit
• The Skeptic European sovereignty
• The Skeptic Pricing transparency
• The Transport Planner European sovereignty
• The Transport Planner Pricing transparency
• The Transport Planner Integrations, automation & exit
• The Transport Planner European sovereignty
• The Transport Planner Pricing transparency
• The Warehouse Manager Freight & transport management
• The Warehouse Manager European sovereignty
• The Warehouse Manager Pricing transparency
• The Warehouse Manager Freight & transport management
• The Warehouse Manager Integrations, automation & exit
• The Warehouse Manager European sovereignty