Security / trust page — SimplyBook.me

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Facts read from this source

• ISO 27001 Report an error

  “Our Information Security Management System, certified by NQA to meet ISO 27001:2022 standards, ensures that your data is protected at all times.”

• Security package Report an error

  “Simply fill in the form below, and we will send you a copy of our Security Package.”

• Network security Report an error

  “We have implemented firewall protection, network environment segregation principles, and Intrusion Detection Systems, regularly monitoring network activity.”

• Data centres Report an error

  “We store data at top-tier data centres in different locations which are ISO 27001 or equivalent certified, meeting necessary physical security controls as well as R82 and R81 APSAD standards.”

• Secure development Report an error

  “We develop and maintain our system following SDL (Secure Development Lifecycle) principle and security testing is conducted for any changes or new developments, with separate environments for development, testing, and production.”

• Access control Report an error

  “We enforce strict internal access control, granting data access only to individuals with necessary permissions and role-based rights aligned with functional responsibilities, following "need-to-know" and "need-to-use" principles.”

• Backups Report an error

  “We perform backups regularly, perform tests storing data in secure servers using encrypted data transfer in different locations, to prevent any data loss or corruption, as well as ensure viability in the event of an incident.”

• Encryption Report an error

  “We use advanced encryption technologies and all our external communication is supported via encrypted channels secured with standard protocols (up to TLS 1.3 with AES-128 / AES-256 encryption) and depending on compatibility circumstances.”

• Soap encryption Report an error

  “With our SOAP with Encryption feature, sensitive information (SOAP comments and medical history) may be encrypted when at rest (RSA-4096).”

• Audits Report an error

  “We conduct internal and external audits to ensure compliance and efficiency of our internal policies and procedures, as well as vulnerability assessments.”

• Disaster recovery Report an error

  “Our Business Continuity and Disaster Recovery Plan is reviewed annually and established actions plans are tested at least annually to ensure readiness, in line with our comprehensive incident response policy and procedure.”

• HR security Report an error

  “Our human resources procedures ensure that we perform background checks before hiring an individual, we conclude a Non-Disclosure and Confidentiality Agreement and where needed a Data Processing Agreement.”

• Security training Report an error

  “We have information security and privacy awareness and training initiatives in place, focused on the protection of personal data, privacy and security and addressed to all employees.”

• Pentesting Report an error

  “We perform regular Vulnerability Assessment and Penetration test campaigns and address related remediations/mitigations according to vulnerabilities criticalities and priorities.”

• GDPR Report an error

  “For the protection of personal data, we have rigorously enforced applicable privacy and data protection practices in all our operations, as described in our GDPR Compliance Statement and Privacy Policy. You can contact us to find more information at dpo@simplybook.me.”

• HIPAA Report an error

  “As part of our legal responsibilities under the HIPAA Rules, we identify risk areas, develop policies and procedures, conclude Business Associate Agreement, train our staff and ensure that PHI are always protected. If you are interested you can request a copy of our HIPAA Compliance Policy by contacting us at legal@simplybook.me.”

• Pci dss Report an error

  “We do not process, store or transmit any credit card information during our business interactions and when using our SBPay me solution. All your payments are all processed by external and secure PCI DSS compliant payment service providers.”

• Security contact Report an error

  “If you have specific questions, please contact our legal@simplybook.me.”

• Feature count Report an error

  “SimplyBook.me offers over 70 custom features to reflect your security needs, style and other requirements.”

• Vulnerability reporting Report an error

  “Found a bug or a vulnerability! Press the Contact us button and send our Security Team more details.”

• Entity Report an error

  “SimplyBook.me Ltd, at Nafpliou 28, Medical Court, Floor 4, Flat/Office 401, 3025, Limassol, Cyprus. HE387490, VAT No.: 10387490F.”

• Parent company Report an error

  “SimplyBook.me is part of team.blue.”

• Whistleblower Report an error

  “legal@simplybook.me for legal queries, including reporting suspected misconduct, in line with the EU Whistleblower Directive.”

• Live help Report an error

  “Live Help Real-time help, from real people”

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Scores citing this record

• The Independent Consultant European sovereignty
• The Sales Team Lead European sovereignty