Reminders, payments & no-show protection — found from sitemap — SimplyBook.me

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Facts read from this source

• Notification settings location Report an error

  “Go to Settings -> Email and SMS settings and check/uncheck the corresponding boxes to send/not send notifications.”

• Up to three reminders Report an error

  “As well you can set up to three reminders for both your clients and employees - just set the timing and the system will automatically send them according to the template texts for set for reminder notification type.”

• Whatsapp notifications Report an error

  “If you and your clients are actively using WhatsApp messenger you can get bookings-related notifications there.”

• Whatsapp preapproved templates Report an error

  “To comply with WhatsApp policies, messages use pre-approved templates and cannot be customized.”

• Whatsapp credits Report an error

  “Purchase WhatsApp Credits in Plans & Prices -> Subscriptions or Additional items depending on whether you would like the credits to automatically renew with your subscription or you prefer one-time purchase. Each message will take -1 credit from the total number of credits purchased.”

• Admin mobile app notifications Report an error

  “If you are using admin mobile application you can receive booking related notifications such as booking confirmations, reminders, booking change and cancellation notifications.”

• Reviews management Report an error

  “You can view all your reviews in the Reports -> Reviews tab in left-side menu, delete or reply to them.”

• Feedback request disable Report an error

  “If you wish to remove the option to leave a review and do not send feedback request in Settings -> Email and SMS settings -> Settings for e-mail and SMS notifications -> set Number of days until feedback request is sent to client to Disable.”

• Accept payments notifications Report an error

  “Allows to send: Invoices to clients(email template) Notifications about unsuccessful payments to client(Email template) Notifications about unsuccessful payments to company(Email template)”

• Multiple bookings notifications Report an error

  “Booking confirmation notification to client(Email and SMS templates) Booking reminder notification to client(Email and SMS templates)”

• Group bookings notifications Report an error

  “Booking confirmation notification to client(Email and SMS templates) Booking reminder notification to client(Email and SMS templates) Booking confirmation notification to provider(Email and SMS templates) Booking reminder notification to provider(Email and SMS templates)”

• Book soon notifications Report an error

  “Allows to send reminders to come again to the clients who have booked before.”

• Gift card notifications Report an error

  “the client purchases a gift card on the booking website(Email and SMS templates)”

• Client mobile app push Report an error

  “In case this feature is enabled and the client has allowed notifications, the mobile application will send booking-related push notifications.”

• Push notification credits Report an error

  “Please note! You need to have enough push notifications credits to be able to send such notifications to clients”

• Membership notifications Report an error

  “membership activation notification(Email and SMS templates) recurring payment notification(Email and SMS templates) recurring payment error(Email and SMS templates) recurring payment success(Email and SMS templates) membership period end(Email and SMS templates) membership expires today(Email and SMS templates) membership expired notification(Email and SMS templates)”

• Flexible notifications Report an error

  “This custom feature allows to customize the booking related notification per certain service/provider or both.”

• Flexible notifications types Report an error

  “booking confirmation to client(Email and SMS templates) booking confirmation to provider(Email and SMS templates) reminder to client(Email and SMS templates) reminder to provider(Email and SMS templates) cancellation notification to client(Email and SMS templates) cancellation notification for provider(Email and SMS templates) booking change notification to client(Email and SMS templates) booking change notification to provider(Email and SMS templates)”

• Packages notifications Report an error

  “it is also possible to automatically send the clients the package activation notification(Email and/or SMS).”

• Tickets notifications Report an error

  “By default the ticket is automatically sent to client email together with the corresponding service confirmation email.”

• Tickets resend Report an error

  “As well you may wish to re-send the ticket to the client in certain cases(it is possible in Reports -> Tickets report).”

• Custom email Report an error

  “Allows to customize the design of the email notifications to match your branding and taste.”

• Smtp own server Report an error

  “This feature allows you to use your own SMTP server for sending the emails.”

• Daily report Report an error

  “When you enable and set this custom feature it will automatically send the email report about new, upcoming and cancelled appointments to your company email address.”

• HIPAA login notifications Report an error

  “This is security-related custom feature and allows to send email notifications when somebody logs in to your system.”

• Medical test notifications Report an error

  “positive results(Email and SMS templates); negative results(Email and SMS templates); inconclusive results(Email and SMS templates).”

• Template variables Report an error

  “Variables are elements that can be inserted in email and sms templates (Settings -> Email and SMS settings). These variables will denote the chosen item after the booking is made.”

• Ical attach Report an error

  “In Settings -> Email and SMS settings you can check the box Attach iCal to e-mails and then emails will contain file of .isc format.”

• Ical timezone limitation Report an error

  “Please note, that iCal files do not have set timezone so the time in that file will be displayed according to the IP address/device settings.”

• Sms balance check Report an error

  “If sms are not coming, check your sms balance in Plans&Prices -> Subscriptions at the bottom of the page.”

• Sender domain Report an error

  “Please whitelist any emails that come from the @simplybook.me domain.”

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