Source
Terms and privacy (legal documents) — Billetto
Checked for Billetto on 29 Oct 2026
- Page
- https://go.billetto.com/de-de/resources/legal-documents
- Checked
- 29 Oct 2026, 22:11 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:66ebb35acdebeb8f70c31c0f798d1cacaa906ed24ec6bd358f3379d62ce27db1
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Contracting entity dk group Report an error
“If you access the Billetto platform from the domains: Billetto.dk, Billetto.eu, Billetto.nl. Billetto.ie, Billetto.fr, Billetto.fi, Billetto.it, Billetto.es, Billetto.pl, Billetto.at, Billetto.be, Billetto.pt, then you are contracting with the following entity: Billetto ApS Dronningens Tværgade 9, 2. Sal 1302 København K Denmark Company registration no. DK32569080”
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Contracting entity se Report an error
“If you access the Billetto platform from the domain Billetto.se, then you are contracting with: Billetto AB C/O Hellström Advokatbyrå, box 7305 11130 Stockholm, Sweden Company registration no.: 559062609801”
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Contracting entity no Report an error
“If you access the Billetto platform from the domain Billetto.no, then you are contracting with: Billetto AS C/O House of Business Solli AS Henrik Ibsens Gate 90 0255 Oslo Norway Company registration no: NO996155064”
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Contracting entity UK Report an error
“If you access the Billetto platform from the domain Billetto.co.uk, then you are contracting with: Billetto UK Limited 6th Floor 9 Appold Street EC2A 2AP London United Kingdom Company registration no.: 08364593 VAT registration no: GB157940286”
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Service scope Report an error
“Billetto provides the following services: Displaying and listing events as submitted by the Organiser Accepting and processing online orders for tickets to the event Providing Consumers with a confirmation number for their transaction and their ticket Assisting Organisers in marketing their events to relevant Consumers Assisting Consumers in discovering relevant events to attend Providing the tools and platform for Organisers to create, manage, ticket, promote, and host their events”
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Free tier Report an error
“It is free for Users to create an account, list an event, or access the Services. However, sale of paid tickets, hereunder subscription tickets, and registrations carries a fee.”
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Fee passing option Report an error
“Organisers may choose to pass the fees along to Consumers, in which case these will be shown as “Fees” on the applicable event page. Organisers may also choose to instead absorb the fees into the ticket or registration price and pay these fees out of gross ticket proceeds.”
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Payments via third party processors Report an error
“Billetto collects payments made by Consumers via third-party payment service providers and passes such payments to the Organiser (as defined in the Merchant Agreement).”
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Electronic ticket delivery Report an error
“Billetto tickets can represent goods, tokens, services, or traditional tickets. Tickets will always be distributed in electronic format to the email a User enters in connection with the purchase.”
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Mobile tickets scanners Report an error
“For larger events, the organiser can choose to use Billetto’s scanners, which enable mobile tickets as well.”
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Subscription tickets Report an error
“Some tickets may be offered to Consumers on a subscription basis. All subscription tickets are automatically renewed by the end of the relevant subscription period unless otherwise stated.”
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Sub users accounts Report an error
“Billetto allows Users to add “sub-users” to their accounts and grant certain permissions to these sub-users.”
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AI recommendations Report an error
“Billetto uses an AI-solution to generate recommendations with the purpose of displaying the most relevant content to the User on Billettos website as well as in emails sent to Users.”
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Merchant agreement applies to paid tickets Report an error
“If an Organiser uses our Services for events with paid tickets, Billetto's Merchant Agreement and Organiser Refund Policy Requirements also apply.”
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Notice email Report an error
“All notices shall be sent to support@billetto.dk”
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Refund responsibility organiser Report an error
“All ticket transactions are between an Organiser and respective Consumers. Therefore, Consumers must contact the applicable Organiser with any refund requests.”
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Refund cancellation minus fee Report an error
“Should an event be cancelled, the Organiser of the event will inform the User prior to such cancellation and will refund to the User the ticket price minus the Billetto Fee.”
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Subscription cancellation terms Report an error
“A Consumer may cancel a new subscription after five (5) months with a notice period of the current payment month plus one (1) month, unless otherwise stated by the Organiser during the purchase and/or in the confirmation email.”
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Account creation on purchase Report an error
“Billetto requires Users to register for an account in order to access certain features and functionality. If a User has no account at the time of purchase, Billetto will create an account for the User.”
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Public profile opt out Report an error
“Users are aware and accept that when a Billetto account is created, a public profile is also created. Users are aware and accept that they can opt out of this by accessing Account settings.”
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Refund claim limit years Report an error
“Notwithstanding anything to the contrary in these Terms any and all claims for refunds become obsolete three (3) years from the time where such claim arose.”
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Organiser data disclosure Report an error
“When Consumers purchase tickets to, register for, or donate to an event through the event page on the Services, we provide the Personal Data entered to the Organiser of such event.”
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Facebook login Report an error
“By using a third-party login, e.g. Facebook Login, information will be transferred between such third party and Billetto. For more information see the privacy policy of relevant third party. Such log in methods are optional and can be unlinked at any time.”
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Copyright takedown contact Report an error
“If you are a copyright owner or represent a copyright owner and you believe that any content on the Sites infringes your copyrights, you may submit a notice to support@billetto.com.”
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Terms notice email Report an error
“Notices to Billetto can be sent to support@billetto.com.”
9 facts read from this page are not shown because they could not be confirmed on the page as captured.
Scores citing this record
- The Conference Organiser Payments, payouts, fees & refunds
- The Conference Organiser VAT, invoices & accounting handoff
- The Conference Organiser Check-in, badges & on-site sales
- The Conference Organiser Attendee data & the customer relationship
- The Conference Organiser European sovereignty
- The Conference Organiser Pricing transparency
- The Course Provider Payments, payouts, fees & refunds
- The Course Provider VAT, invoices & accounting handoff
- The Course Provider Attendee data & the customer relationship
- The Course Provider European sovereignty
- The Course Provider Pricing transparency
- The Data Protection Officer Payments, payouts, fees & refunds
- The Data Protection Officer VAT, invoices & accounting handoff
- The Data Protection Officer Check-in, badges & on-site sales
- The Data Protection Officer Attendee data & the customer relationship
- The Data Protection Officer European sovereignty
- The Data Protection Officer Pricing transparency
- The Revenue Accountant Payments, payouts, fees & refunds
- The Revenue Accountant VAT, invoices & accounting handoff
- The Revenue Accountant Check-in, badges & on-site sales
- The Revenue Accountant Attendee data & the customer relationship
- The Revenue Accountant European sovereignty
- The Revenue Accountant Pricing transparency
- The Skeptic Payments, payouts, fees & refunds
- The Skeptic VAT, invoices & accounting handoff
- The Skeptic Check-in, badges & on-site sales
- The Skeptic Attendee data & the customer relationship
- The Skeptic European sovereignty
- The Skeptic Pricing transparency
- The Venue Promoter Payments, payouts, fees & refunds
- The Venue Promoter Check-in, badges & on-site sales
- The Venue Promoter Attendee data & the customer relationship
- The Venue Promoter European sovereignty
- The Venue Promoter Pricing transparency