Event Registration & Ticketing
Billetto
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Billetto ApS · go.billetto.com
Report an error on this page Is this your product? →
Link to this page
Add ?theme=dark to the image address for dark backgrounds.
The badge shows the category and the month of the latest evaluation, and EU-Made where
that is the product’s provenance. It never shows a score.
Billetto at a glance
- Vendor
- Billetto ApS
- Headquarters
- Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting
- Not stated on the vendor’s pages as of 1 Nov 2026
- Free plan
- Not stated on the vendor’s pages as of 1 Nov 2026
- Panel verdict
- The AI panel rates Billetto 2.5/5, the mean of 6 judges. Billetto, an event ticketing platform, scores highest on shop and registration, at 7 to 8: judges credit a checkout widget that completes purchases on the organiser's own website without a redirect. how scores are made
- As of
- Vendor pages captured 29 Oct 2026 to 1 Nov 2026; evaluated by the panel 30 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Billetto, an event ticketing platform, scores highest on shop and registration, at 7 to 8: judges credit a checkout widget that completes purchases on the organiser's own website without a redirect. Weakest are sovereignty, 2 to 4, and attendee data ownership, 3 to 4: each buyer gets a Billetto account with a public profile unless they opt out, an AI recommends events to those users, and we found no public information on hosting, subprocessors, a data processing agreement or security certifications — the published contracting entity, Billetto ApS, DK32569080, weighed against that absence. Invoicing and tax sits at 4: accounting reports and payout receipts are documented, but we found no public information on invoices in the organiser's name. Payments and fees spans 6 to 7, between the documented payout rhythm — twice a week, advance payout at a transaction fee of 1 % plus VAT — and no public information on chargebacks or the organiser's own payment account. The buyer fee is published as 3,99 % + €0,90 pro Ticket plus VAT; weighted verdicts range 4.6 to 5.8.
Speaks for it
- Checkout widget completes the purchase on the organiser's own website without a redirect, with Billetto branding removable and the checkout language adjustable per market.
- Payouts run twice a week as standard, with advance payout available from two business days after a sale on the Growth tier at a standard transaction fee of 1 % plus VAT.
- Twelve payment integrations are named, among them Adyen, Stripe, Nets, Klarna, PayPal and Apple Pay.
- A documented check-in setup: a scanner app for Android, real-time searchable guest lists, a scan-in tracker by ticket type and entrance, and zone- and role-based access control.
- The finance pages document an accounting report by ticket type, add-ons, several VAT rates and sales channels, per-event payout references, a payout receipt and accountant access.
Held against it
- Invoicing and tax scores sit at 4: we found no public information on invoices in the organiser's name with consecutive numbers, business-buyer VAT ID capture, credit notes, e-invoices or an export to a named accounting system such as DATEV.
- A Billetto account with a public profile is created for every buyer unless they opt out, and an AI solution recommends events to those users on Billetto's own website and in emails.
- We found no public information on where attendee, order and payment data are hosted, on a subprocessor list, on a data processing agreement or on security certifications.
- We found no public information on chargeback handling, on the organiser connecting its own payment account, or on invoice and bank-transfer payment for business buyers.
- We found no public information on offline scanning, badge printing, box-office or on-site sales with a card terminal, or attendance certificates.
Best for
- You sell from your own website and want the purchase completed there without a redirect, under your own branding.
- You run recurring events or courses and need a calendar widget, buyer questions, promo codes, member pricing and group offers.
- You need payout timing in writing before committing: twice a week as standard, with advance payout available at a stated transaction fee.
- Your event has several entrances or zones and you need arrival counts per ticket type and entrance.
Avoid if
- You need invoices issued in your company name with consecutive numbers and a buyer VAT ID — the documented buyer flow is a confirmation number and ticket, with accounting reports and exports behind it.
- Your revenue must land directly in your own payment account — the documented model has Billetto collecting via third-party payment providers under its Merchant Agreement and passing payments on.
- You cannot accept attendees being enrolled into the vendor's own audience — the terms document a Billetto account and public profile created at purchase, with AI recommendations shown to those users.
- You must refund the full ticket price on cancellation — the terms document a refund of the ticket price minus the Billetto fee.
The scores
| Criterion | Panel median |
|---|---|
| Ticket shop, checkout & registration | 3.5 of 5 |
| Payments, payouts, fees & refunds | 3.5 of 5 |
| VAT, invoices & accounting handoff | 2 of 5 |
| Check-in, badges & on-site sales | 3 of 5 |
| Attendee data & the customer relationship | 2 of 5 |
| European sovereignty | 1.5 of 5 |
Ticket shop, checkout & registration
Show reasoningHide reasoning
How this is scored
How a ticket or a registration is sold: ticket types and categories, member and early-bird prices, discount codes, bundles and add-ons, a shop embeddable on the organiser's own website or under its own domain, custom questions per ticket and per attendee, group and company bookings, capacity limits and waiting lists, reserved seating with a seating plan, recurring dates and course series, several languages, and an accessible mobile checkout.
0 — Not a ticketing or registration tool; tickets cannot be sold and registrations cannot be taken in the product.
3 — An event page on the platform with a few ticket types and a fixed sign-up form; embedding, custom questions, capacity rules or seating are basic or not described.
5 — Several ticket types with prices, quotas and sale periods, discount codes, custom questions per attendee, a shop embeddable on the organiser's website as a widget or link, capacity limits with a waiting list, and a checkout that works on a phone.
8 — A white-label shop under the organiser's own domain and design, reserved seating with a seating-plan editor, add-ons and bundles, group and company bookings with several attendees per order, conditional questions, member prices by code or login, recurring dates and course series, several languages, and the checkout's accessibility stated.
10 — A shop that fits any event: multi-event and season tickets, timed entry and seat holds, a checkout that the organiser can extend (API, custom fields synced to a CRM), an accessibility conformance statement (WCAG level named), and the conversion and drop-off of the checkout reported to the organiser.
The Conference Organiser
The checkout widget sells on our own site without a redirect, with Billetto branding removable and colours set by hex code, in four widget styles including a calendar picker for recurring events; early-bird ticket types, promo codes, member benefits and group bookings are all documented, and checkout questions can collect names, addresses and photos. We found no public information on waiting lists, conditional questions or an accessibility statement for the checkout, and seating plans appear only as a single listed feature. 2 3 7 9 10
The Venue Promoter
The widget route fits the club: buyers finish the purchase in an overlay on our own site without a redirect, the Billetto branding can be removed entirely, and promo codes, early-bird tiers, group offers, drop sales and custom questions at checkout are all documented, with the checkout language adjustable per market. What holds it below the top is that we found no public information on a seating-plan editor, conditional questions or checkout accessibility, and conversion is claimed against competitors rather than reported to me per checkout. 2 7 9 10 3
The Course Provider
The widget pages show an embeddable checkout on my own website in four styles including a calendar picker for recurring course dates, buyer questions for addresses, names and photos, promo codes, member and early-bird pricing, group offers, seating plans, and a checkout language adaptable per market. Ticket contingents release automatically when one sells out, but I found no public information on a waiting list that fills a cancelled seat by itself, on conditional questions, on a shop under my own domain, or on an accessibility conformance statement for the checkout. 2 7 9 10
The Revenue Accountant
The widget pages show a checkout that completes on the organiser's own website without a redirect, with Billetto branding fully removable, custom colours, four widget styles including a calendar picker for recurring events, and a multilingual checkout; the pricing page names seating plans and early-bird tickets, and the checkout pages add promo codes, member discounts, group offers, buyer questions and timed ticket releases. What keeps me below the top band: we found no public information on a seating-plan editor, conditional questions, add-on bundles, or an accessibility statement for the checkout, and the conversion figure quoted is a marketing study rather than drop-off reporting to the organiser. 2 7 9 10
The Data Protection Officer
The pages show seating plans, early-bird and blind-bird tickets, promo codes and member discounts at the checkout, group offers, questions collecting names, addresses and photos with per-purchase timing, four widget styles that complete the purchase on the organiser's own website without redirect, branding removal, a multilingual checkout, calendar widgets for recurring events, subscription tickets, and an API with webhooks. I found no public information on conditional questions, seat holds, or an accessibility conformance statement for the checkout, which keeps it below the top level. 2 6 7 9 10
The Skeptic
Seating plans, early-bird and blind-bird tickets, drop sales with automatic release of the next contingent, promo codes and member discounts at the checkout, buyer questions collecting names, addresses and photos, and a widget that completes the purchase on the organiser's own website without a redirect, with the Billetto branding removable and the checkout language adjustable per market. We found no public information on a shop under the organiser's own domain, on conditional questions, or on an accessibility statement for the checkout. 2 7 9 10
Payments, payouts, fees & refunds
Show reasoningHide reasoning
How this is scored
How the money moves: payment methods offered to buyers (cards, PayPal, SEPA direct debit, invoice, local methods), whether the organiser connects its own payment account or the platform collects as merchant of record, when the revenue is paid out (continuously, before the event, or after it), the per-ticket and payment fees and whether they can be passed on to the buyer, refunds of single tickets and of a cancelled event, ticket transfer and resale, and chargebacks.
0 — No payment of any kind; the product only collects free registrations.
3 — Online card payment through the platform; payout timing, fee model, refunds or buyer-paid fees are basic or not described.
5 — Several payment methods including cards and PayPal or SEPA, the fee per ticket stated with the option to pass it to the buyer, the payout schedule stated, and refunds of single orders and of a cancelled event issued from the product.
8 — A choice between the organiser's own payment account (Stripe, PayPal, Mollie or similar) and platform collection, payouts before the event stated with their conditions, invoice and bank transfer for business buyers, partial refunds and refund policies set per event, ticket transfer or resale by buyers, and chargeback handling explained.
10 — Full control of the money: the merchant of record named for each set-up, payout timing and any reserve held published, every fee itemised per order, refunds, transfers and resale with the organiser's rules enforced, and the cancellation process for an event documented end to end.
The Conference Organiser
The buyer fee of 3.99% + €0.90 per ticket plus VAT is published, with the organiser able to pass it on or absorb it, and twelve payment partners are named including PayPal, Klarna and Apple Pay; payouts run twice a week, prepayment is available from two business days after a sale at a 1% transaction fee plus VAT, and every payout carries a receipt breaking down revenue and fees. Refunds and reassignment of individual tickets and a cancelled event refunded at the ticket price minus the fee are documented, while we found no public information on connecting our own payment account, invoice payment for business buyers or chargeback handling. 3 8 11 12
The Venue Promoter
The payout timing is documented and it is what I need: twice a week as standard, and with prepayment the money is there before the event — two business days after a sale on the Growth plan — at a stated 1 % transaction fee plus VAT. Buyers can be charged the fee on top of the ticket price or I can absorb it, a wide range of payment providers is listed, and the terms state a cancelled event is refunded to the buyer minus the Billetto fee. We found no public information on connecting the club's own payment account, chargeback handling or partial refunds. 5 7 8 11 12
The Course Provider
Buyers can pay with cards, PayPal, Klarna, Apple Pay, Google Pay and Nordic wallets through providers such as Adyen, Stripe and Nets; the platform collects the money and pays out twice a week, with advance payout from two business days after a sale at a standard transaction fee of 1 % plus VAT. Refunds run through me as organiser, and on a cancelled event the ticket price is refunded minus the Billetto fee, with ticket reassignment described. I found no public information on connecting my own payment account, invoice or bank transfer payment for employer bookings, partial refunds, or chargeback handling. 8 11 12
The Revenue Accountant
The money model is stated plainly — Billetto collects through named providers such as Adyen, Stripe and Nets and passes payments to the organiser under a Merchant Agreement — and payouts run two times per week with advance payout at 2 business days after sale against a standard transaction fee of 1 % plus VAT, which is exactly the kind of condition I need in writing. Fees can sit on the buyer or be absorbed by the organiser, and refunds of tickets, reassignment and event cancellation (ticket price minus the Billetto fee) are documented in the terms. But we found no public information on connecting the organiser's own payment account, invoice or bank transfer for business buyers, partial refunds, or chargeback handling. 7 8 11 12
The Data Protection Officer
Billetto collects payments through third-party providers and passes them to the organiser, with twelve named integrations including Adyen, Stripe, Nets, PayPal, Klarna, MobilePay and Apple Pay, payouts twice a week plus a prepayment option whose fee ("1 % zzgl. MwSt.") and timing are stated, a published buyer fee of "3,99 % + €0,90 pro Ticket" that the organiser can pass on or absorb, ticket reassignment, and event-cancellation refunds of the ticket price minus the Billetto fee. I found no public information on chargeback handling, the organiser connecting its own payment account, or invoice and bank transfer for business buyers. 5 7 8 11 12
The Skeptic
Buyers pay by card, PayPal, Klarna, Apple Pay, Google Pay and local methods through a long list of providers; the fee is 3,99 % + €0,90 pro Ticket plus VAT, borne by the buyer or absorbed by the organiser; payouts run twice a week with advance payout at a standard transaction fee of 1 % plus VAT; single tickets can be resent, refunded or reassigned and a cancelled event is refunded to the buyer minus the Billetto fee. All money is nonetheless collected by Billetto via third-party payment providers under its Merchant Agreement — we found no public information on the organiser connecting its own payment account, invoice payment for business buyers, chargeback handling or partial refunds. 8 11 12 3 7
VAT, invoices & accounting handoff
Show reasoningHide reasoning
How this is scored
How ticket revenue reaches the books correctly: the VAT rate set per ticket or product (reduced rates for concerts and culture, exemptions for education and seminars), gross and net prices shown, invoices to buyers in the organiser's name with consecutive numbers, business buyers with company name and VAT ID, reverse charge for cross-border events, cancellation invoices and credit notes, the platform's own fee invoice, e-invoicing, and exports to DATEV or named accounting systems.
0 — No receipts or invoices; the organiser has to produce every invoice outside the product.
3 — An order confirmation or simple receipt per booking; VAT rates, invoices in the organiser's name, business buyers or accounting exports are basic or not described.
5 — VAT rate configurable per ticket, invoices generated in the organiser's name with its tax details and consecutive numbers, company name and address captured for business buyers, cancellation invoices on refund, and a sales export as CSV or to at least one named accounting system.
8 — Several VAT rates in one order, net prices for business buyers, VAT IDs validated and reverse charge applied, e-invoices (XRechnung or ZUGFeRD) for public and business buyers, a DATEV export with booking data, the platform's fee invoice separated from ticket revenue, and whether the platform sells as agent or in its own name stated.
10 — Tax handled per country: VAT rules for events in several EU countries documented with the place of supply, invoices and credit notes stated as compliant with national invoice law, a reconciliation of payouts, fees and ticket revenue per event, and a GoBD-compliant archive or audit export.
The Conference Organiser
The accounting report covers revenue by ticket type and add-ons across several VAT rates and sales channels, with exports of revenue, costs and payouts per event, accountant access and scheduled transaction reports. We found no public information on invoices issued in the organiser's name with consecutive numbers, business-buyer fields with a VAT ID, credit notes, e-invoicing or an export to a named accounting system; buyers are documented to receive a confirmation number. That is not enough for an accounts-payable department that accepts invoices without a phone call. 5 8 11 12
The Venue Promoter
The finance pages are genuinely useful for the books: an accounting report covering several VAT rates, per-event payout references for reconciliation, accountant access, and exports of revenue, costs and payouts per event. But we found no public information on invoices issued in the organiser's name with consecutive numbers, business buyers with a company name and VAT ID, credit notes on refund, or an export to a named accounting system. 5 11 12
The Course Provider
The finance pages describe an accounting report with revenue by ticket type, add-ons, several VAT rates and sales channels, exports of revenue, costs and payouts per event, and a payout receipt itemising fees, plus accountant access and a stated booking convention. We found no public information on invoices to buyers in my own name with consecutive numbers, business buyers with company name and VAT ID, reverse charge, e-invoices, or a DATEV export — for a school separating exempt teaching from taxable workshops in one shop, that silence matters. 8 11 12
The Revenue Accountant
This is where my books suffer: the buyer gets a confirmation number and ticket per the terms, and the accounting report covers revenue by ticket type, add-ons, several VAT rates and channels, with a payout receipt splitting revenue and fees and per-event payout references — good reconciliation material. But we found no public information on invoices issued in the organiser's name with consecutive numbers, VAT rates set per ticket, VAT ID capture and reverse charge for business buyers, credit notes on refund, a separate fee invoice, e-invoices, or an export to DATEV or any other named accounting system; the finance pages speak only of exportable data and integration with an unnamed financial reporting platform. 8 11 12
The Data Protection Officer
The finance pages describe an accounting report with revenue by ticket type, add-ons, several VAT rates and sales channels, an export of revenue, costs and payout per event, accountant access, a booking convention, and a receipt per payout with a full breakdown of revenue and fees; the terms give consumers a confirmation number for their transaction. I found no public information on invoices in the organiser's name with consecutive numbers, VAT ID capture and validation for business buyers, reverse charge, credit notes, e-invoice formats, or exports to a named accounting system such as DATEV. 5 8 11 12
The Skeptic
There is a real accounting handoff: an accounting report with revenue by ticket type, add-ons, several VAT rates and sales channels, transaction reports daily through per-order, a payout receipt breaking down revenue and fees, accountant access, and exportable data with reconciliation tools feeding a financial reporting platform that is left unnamed. On invoices we found no public information on invoices in the organiser's name with consecutive numbers, company name and VAT ID for business buyers, reverse charge, credit notes, e-invoices, or an export to a named accounting system such as DATEV. 11 12 5 8
Check-in, badges & on-site sales
Show reasoningHide reasoning
How this is scored
What happens at the door: a check-in app that scans tickets on phones or scanners, offline scanning and several devices at once, entrances and time slots, check-in lists by name, badge printing with attendee data and QR code, box office and on-site sales with card terminals, walk-in registration, session and room check-in at conferences, attendance certificates, and live attendance figures.
0 — No check-in; tickets cannot be validated at the event.
3 — Tickets with a QR code and a guest list to tick off by hand or in a simple app; offline use, several devices, badges or on-site sales are basic or not described.
5 — A free check-in app for iOS and Android that scans tickets on several devices at once, works offline and syncs, a searchable guest list, and live check-in numbers in the dashboard.
8 — Badge printing with attendee data and QR codes, access rules per entrance, session or day, box office sales on site with a named card terminal, walk-in registration, dedicated scanner hardware supported or rented, and attendance certificates for courses.
10 — On-site operations at scale: self-service kiosks or turnstile integration, session check-in feeding continuing-education credits, cashless or on-site payments reconciled with online sales, and the hardware, offline limits and failover documented.
The Conference Organiser
A scanner app for Android and an iOS organiser app turn phones into scanners, with a searchable real-time guest list and a scan-in tracker showing arrivals per ticket type and per entrance; zone- and role-based access control and Billetto's own high-speed scanners for larger events are documented. We found no public information on badge printing, box-office or on-site sales, offline scanning, session-level check-in or attendance certificates — the last two are what my workshop check-ins and continuing-education points would stand on. 4 6 7 8 13
The Venue Promoter
Two volunteers on the Android scanner app get a searchable live guest list with VIP and last-minute handling, arrival counts in total, per ticket type and per entrance, zone-based access control with roles, and Billetto's own high-speed scanners for bigger nights. What decides the score for a basement door: we found no public information on offline scanning or syncing, badge printing, box-office sales or walk-in registration. 4 6 8 13
The Course Provider
A scanner app for Android, mobile phone scanning, real-time searchable guest lists, and a scan-in tracker showing arrivals by ticket type and entrance with numbers remaining are described, alongside professional high-speed scanners and zone-based access control. We found no public information on badge printing, on-site box office sales with a card terminal, walk-in registration, offline scanning, or attendance certificates for courses. 4 6 13
The Revenue Accountant
The check-in pages describe phone scanning with entry validation and attendance tracking, real-time searchable guest lists, a scan-in tracker per ticket type and entrance, and zone-based access control with roles and permissions for large venues, plus Billetto's own professional high-speed scanners for bigger events. The gaps matter at the door: we found no public information on offline scanning limits, an iOS scanning app, badge printing, box-office sales on site with a card terminal, or walk-in registration. 4 6 8 13
The Data Protection Officer
A scanner app for Android turns a phone into a ticket scanner, guest lists are searchable in real time, a scan-in tracker shows arrivals in total, per ticket type and per entrance, access control covers zones, roles and permissions, and high-speed professional scanners and access points are offered as hardware. I found no public information on badge printing, offline scanning and multi-device limits, box-office or on-site sales with a named card terminal, walk-in registration, or attendance certificates. 4 6 8 13
The Skeptic
A scanner ecosystem is documented: an all-in-one iOS app plus Android organiser and scanner apps, Billetto's own scanners for larger events, high-speed professional scanners for festivals, real-time searchable guest lists, a scan-in tracker showing arrivals in total, per ticket type and per entrance with a remaining count, and zone-, role- and permission-based access control for large venues. We found no public information on offline scanning, several devices scanning at once, badge printing, box-office or on-site sales with a card terminal, or attendance certificates. 13 4 6 8 7
Attendee data & the customer relationship
Show reasoningHide reasoning
How this is scored
Who the ticket buyer belongs to: whether the organiser is the controller of attendee data and the platform its processor, or the platform a controller in its own right; whether buyers must create an account on the platform; whether the platform markets other events to the organiser's buyers or lists the event on its own marketplace; consent for the organiser's newsletter collected in the checkout; messages to attendees; attendee data exportable at any time; and deletion and anonymisation after the event.
0 — The organiser receives no attendee data at all; the platform keeps the buyer relationship entirely.
3 — A guest list visible to the organiser; who is controller, the platform's own marketing to buyers, export or deletion are basic or not described.
5 — Attendee data exportable by the organiser at any time, the organiser named as controller with a data processing agreement offered, buyers able to book without a platform account, newsletter consent for the organiser collectable in the checkout, and messages to attendees from the product.
8 — A white-label set-up in which buyers see only the organiser, the platform stated not to market other events to the organiser's buyers (or the opt-out explained), the platform's marketplace listing optional, deletion and anonymisation of attendee data after the event configurable, and attendee data synced to a named CRM or via API and webhooks.
10 — The organiser owns the relationship and can prove it: the controller and processor roles documented for every data flow, no platform account or platform marketing by default, retention set per event and enforced, and a complete export of orders, attendees and answers that a successor tool can import.
The Conference Organiser
Personal data entered at purchase is passed to the organiser, and APIs with webhooks can sync data to our own tools, but a Billetto account is created for every buyer at purchase — with a public profile unless opted out — and the platform runs success-based advertising and AI recommendations to its users. We found no public information on a data processing agreement, controller and processor roles, attendee-data export or deletion after the event. 3 6 7 8
The Venue Promoter
The terms say the buyer's personal data is handed to me as organiser, order lists are searchable in a dashboard, and the Growth tier adds custom email marketing and plug-and-play CRM integrations — but every buyer gets a Billetto account created automatically, with a public profile unless they opt out, and the platform's own AI recommends events to those users on its site and by email, with my event listed on its marketplace. We found no public information on a data processing agreement, exporting the buyer list at any time, newsletter consent in the checkout, or deleting attendee data after the show. 6 7 8 14
The Course Provider
The terms state that personal data entered on purchase is provided to the organiser, an API and webhooks offer developer access, and order lists with ticket reassignment are described. However, Billetto creates an account for buyers at purchase and a public profile with an opt-out, and its AI shows users recommended content on Billetto's own website and in emails. We found no public information on controller and processor roles, a data processing agreement, newsletter consent for the organiser in the checkout, or deletion and anonymisation of attendee data after an event. 3 6 8
The Revenue Accountant
The terms promise that consumer personal data is passed to the organiser, but a Billetto account is created for the buyer at purchase and a public profile comes with it, and the platform uses an AI solution to recommend content to users on its own site and in its emails — my buyer list is also Billetto's audience, with opt-out only from the profile, not from the marketing. Beyond guest lists and the order dashboard, we found no public information on attendee data export, deletion or anonymisation after the event, controller and processor roles, a data processing agreement, or newsletter consent for the organiser in the checkout. 3 7 8
The Data Protection Officer
The terms state that personal data entered at purchase is provided to the organiser, who manages orders, tickets and sub-user permissions, with APIs and webhooks available for syncing. The platform, however, creates a Billetto account for every buyer at purchase, creates a public profile (with an opt-out), and uses an AI solution to recommend events to those users on its own website and in its own emails; I found no public information on a data processing agreement naming the organiser as controller, on-demand attendee-data export, or deletion and anonymisation after the event. 3 6 7 8 14
The Skeptic
The organiser does receive the personal data buyers enter, with guest lists and order dashboards to manage it — but Billetto creates an account for every buyer at purchase, that account comes with a public profile unless the buyer opts out, and an AI solution generates recommendations shown to those users on Billetto's website and in emails, while events are promoted on a geo-based map to audiences the organiser does not already reach. We found no public information on attendee-data export, deletion or anonymisation after an event, controller and processor roles with a data processing agreement, or newsletter consent collected in the checkout. 8 7 3
European sovereignty
panel opinion
Show reasoningHide reasoning
How this is scored
Who the contracting entity and the parent company are, where attendee, order and payment data are hosted, and who the subprocessors are (hosting, payment providers, email delivery, analytics, support). Independently sourced by the sovereignty pipeline; attendee lists show who goes where and when, and a conference list holds names, employers and dietary or accessibility answers, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (payments, email, analytics, support) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, a self-hosted or on-premises option or data export and deletion documented, and certifications published with their scope rather than implied.
The Conference Organiser
The contracting entity for the European domains is Billetto ApS in Copenhagen with its company registration number published, and separate entities are named for Sweden, Norway and the United Kingdom. We found no public information on where attendee and order data are hosted, on subprocessors beyond the named payment partners, on a data processing agreement or on security certifications. 2 8 11 12
The Venue Promoter
As a German organiser my contract is with Billetto ApS in Copenhagen, registration number published, with separate published entities for Sweden, Norway and the UK — the contracting side of the chain is European and provable. But we found no public information on hosting location, ownership or the subprocessor list, and no published data processing agreement or security certification. 2 4 8
The Course Provider
The terms name Billetto ApS in Copenhagen as the contracting entity for the European domains, with separate entities in Sweden, Norway and the United Kingdom, and the payment integrations — Adyen, Stripe, Nets, Klarna, PayPal and others — are listed. Hosting location for attendee, order and payment data, a data processing agreement, security certifications, and the rest of the subprocessor chain are not described on the captured pages. 8 12
The Revenue Accountant
The captured legal pages do prove the contracting chain: Billetto ApS, Dronningens Tværgade 9 in Copenhagen, registration DK32569080, for the EU domains, with separate entities named for the UK, Sweden and Norway — a European entity, which is more than nothing. But we found no public information on where attendee, order and payment data are hosted, on a subprocessor list beyond the named payment integrations, on a published data processing agreement, or on security certifications, so I cannot vouch for the chain that carries my attendee lists. 2 8 11
The Data Protection Officer
The terms name Billetto ApS in Copenhagen (registration no. DK32569080) as the contracting entity for the Danish, German, Austrian and other European domains, with separate entities for Norway, Sweden and the United Kingdom, and the platform collects through named payment providers including Adyen, Stripe, Nets, PayPal and Klarna. I found no public information on where attendee, order and payment data are hosted, on a subprocessor list with their countries, on a published data processing agreement, or on security certifications. 4 8 12
The Skeptic
The contracting entity for German and Austrian organisers is Billetto ApS in Copenhagen with company registration number DK32569080, and separate entities are named for the Norwegian, Swedish and UK domains — a European contracting chain, on paper. Beyond that we found no public information on where attendee, order and payment data are hosted, on the parent or ownership, on a subprocessor list, on a data processing agreement, or on security certifications; named payment integrations are not a substitute for a disclosed chain. 8 4 2
Pricing transparency
not rated — the vendor publishes no price
Show reasoningHide reasoning
How this is scored
Whether an organiser can compute the real cost of an event from public pages alone: the fee per ticket or per registration (fixed, percentage or both), payment processing fees, whether fees are charged to the organiser or added to the buyer's price, free events, subscriptions or credit packs, payout and refund fees, add-ons (seating, white label, badges, box office), hardware rental, minimums and term, and VAT on the fees.
0 — No public prices at all; every organiser is a sales call.
3 — A starting price or "free for free events" exists, but the fee for paid tickets, payment fees or who pays them is unclear.
5 — The fee per ticket and the payment processing fees are public with the main inclusions, but at least one commonly needed piece (refund fees, white label, seating, box office, hardware) is unpriced or "on request".
8 — Every fee published with its rule (per ticket, percentage, cap), the share paid by buyer and organiser stated, add-ons and hardware priced, payout and refund fees listed, and VAT treatment of the fees stated.
10 — Complete price computability: the cost of an event derivable for a given ticket price, ticket count and payment mix, with every add-on, hardware, support and payout fee and the cancellation and data-return terms published.
The Conference Organiser
The per-ticket fee of 3.99% + €0.90 plus VAT is published with both payer options — buyer pays or organiser absorbs — alongside no monthly or setup fee, volume-based plans, a 1% prepayment transaction fee, and the rule that a cancelled event is refunded at the ticket price minus the fee. The Growth plan is published only as that fee "or less" with custom pricing, and we found no public information on separate payment processing costs or on prices for scanner hardware and advertising. 7 8 11
The Venue Promoter
I can price a normal night from public pages alone: the buyer pays "3,99 % + €0,90 pro Ticket" or I absorb it, no monthly fee, no setup costs, free to create an account and list, the fees are quoted plus VAT, and the prepayment surcharge of 1 % plus VAT with its payout timings is published. It sits below the top because we found no public prices for scanner hardware, premium homepage placement, white label or refunds, and above 1,000 tickets a year the figure becomes "3,99 % + 0,90 € pro Ticket oder weniger" with no stated cap. 5 7 8 11
The Course Provider
The pricing page publishes the fee as "3,99 % + €0,90 pro Ticket", stated exclusive of VAT, with the organiser free to pass it to buyers or absorb it into the ticket price, no monthly fee or setup costs, a free tier for accounts and event listings, and prepayment at a standard transaction fee of 1 % plus VAT. What I could not compute from the pages: whether payment processing is included in that per-ticket fee, hardware rental prices for the scanners, and the rate charged for the success-based advertising. 7 8 11
The Revenue Accountant
The public numbers are workable: the buyer pays 3,99 % + 0,90 € per ticket on the Essential tier ("oder weniger" above 1.000 tickets per year), fees plus VAT, no monthly fee and no setup costs, account and listing free, with the organiser choosing whether the buyer or the organiser carries the fee, and advance payout priced at a standard transaction fee of 1 % plus VAT. What I cannot compute from these pages: the Growth tier's actual rate, card processing fees shown separately, hardware such as scanners, branding removal or advertising rates, and any refund fee — we found no public pricing for those. 7 8 11
The Data Protection Officer
The fee rule is public — "3,99 % + €0,90 pro Ticket, zzgl. MwSt.", with no monthly fee and no setup costs, free accounts and event listing, the choice between buyer-paid and organiser-absorbed fees, payouts twice a week, and a stated prepayment transaction fee of "1 %" plus VAT with its timing. I found no public information on separate payment-processing fees, refund or payout fees beyond prepayment, or prices for hardware, white label and other add-ons, and the Growth tier is quoted only as "oder weniger". 7 8 11 12
The Skeptic
The standard tariff is published as 3,99 % + €0,90 pro Ticket, zzgl. MwSt., with no monthly fee and no setup costs, the choice of buyer-pays or organiser-absorbs is stated, payouts twice a week are stated, and advance payout costs a standard transaction fee of 1 % plus VAT, with advertising billed only when a ticket sells. Above 1,000 tickets a year the price becomes "3,99 % + €0,90 pro Ticket oder weniger" — custom pricing — and we found no public information on separately itemised payment processing fees, refund fees, or prices for scanner hardware, branding removal or seating. 7 11 8
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined | — | uncited Report an error |
| Hosting options | Not determined | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined ⚠ unverified | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about Billetto
Is Billetto European?
Yes. whats-best.ai classifies Billetto as EU-Made.
Where does Billetto store data?
Not stated on the vendor’s pages as of 1 Nov 2026.
Does Billetto have a free plan?
Not stated on the vendor’s pages as of 1 Nov 2026.
What are the best alternatives to Billetto?
As of 3 Nov 2026, the panel rates pretix (3/5), Converia (3/5) and doo (3/5) highest among the other 13 Event Registration & Ticketing products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is pretix (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Billetto alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 29 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Data processing agreement, Legal entity. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- We found no public information on compliance on the pages we read (go.billetto.com/de-de, go.billetto.com/de-de/sell/checkout/widgets, go.billetto.com/de-de/manage/attendees, go.billetto.com/de-de/manage/check-in, go.billetto.com/de-de/manage/finance, go.billetto.com/de-de/manage/technology and 9 more). If the vendor publishes it somewhere else, send us the page. Know more? Tell us
- 21 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 8 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (15)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage go.billetto.com Checked 29 Oct 2026 Details →
- 2 Features page (ticket widget) go.billetto.com Checked 29 Oct 2026 Details →
- 3 Features page (attendee management) go.billetto.com Checked 29 Oct 2026 Details →
- 4 Features page (check-in) go.billetto.com Checked 29 Oct 2026 Details →
- 5 Features page (finance and payouts) go.billetto.com Checked 29 Oct 2026 Details →
- 6 Features page (API and technology) go.billetto.com Checked 29 Oct 2026 Details →
- 7 Pricing page go.billetto.com Checked 29 Oct 2026 Details →
- 8 Terms and privacy (legal documents) go.billetto.com Checked 29 Oct 2026 Details →
- 9 Ticket shop, checkout & registration — found from sitemap go.billetto.com Checked 29 Oct 2026 Details →
- 10 Ticket shop, checkout & registration — found from sitemap go.billetto.com Checked 29 Oct 2026 Details →
- 11 Payments, payouts, fees & refunds — found from sitemap go.billetto.com Checked 29 Oct 2026 Details →
- 12 Payments, payouts, fees & refunds — found from sitemap go.billetto.com Checked 29 Oct 2026 Details →
- 13 Check-in, badges & on-site sales — found from sitemap go.billetto.com Checked 29 Oct 2026 Details →
- 14 Attendee data & the customer relationship — found from sitemap go.billetto.com Checked 29 Oct 2026 Details →
- 15 Legal notice — found from the homepage go.billetto.com Checked 1 Nov 2026 Details →