Event Registration & Ticketing
pretix
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by pretix GmbH · pretix.eu
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pretix at a glance
- Vendor
- pretix GmbH
- Headquarters
- Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting
- Not stated on the vendor’s pages as of 1 Nov 2026
- Free plan
- Not stated on the vendor’s pages as of 1 Nov 2026
- Panel verdict
- The AI panel rates pretix 3/5, the mean of 6 judges. pretix GmbH of Heidelberg (Amtsgericht Mannheim, HRB 738451) sells event registration and ticketing as a hosted service and as self-hostable open-source software. how scores are made
- As of
- Vendor pages captured 29 Oct 2026 to 1 Nov 2026; evaluated by the panel 30 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
pretix GmbH of Heidelberg (Amtsgericht Mannheim, HRB 738451) sells event registration and ticketing as a hosted service and as self-hostable open-source software. Scores span at most one point on every criterion — no meaningful split. Its strongest area is check-in and onsite at 8: multi-device realtime scanning with duplicate prevention, an offline mode with a local copy of attendee data, and an Android box office with ZVT-interface terminals. Shop and registration follows at 7 to 8. The weakest area, apart from pricing, is sovereignty at 4 to 5: the pages state Made in Germany, ISO 27001 certification and hosting on 100% green electricity, yet we found no public information on hosting location, ownership or subprocessors. Attendee data ownership sits at 6: controller and processor roles under Art. 28 GDPR are documented, while we found no public information on deletion or anonymisation after the event. Payments score 6 to 7 — attendees pay the organiser directly; we found no public information on refunds or chargebacks. Pricing statements stop at free test events.
Speaks for it
- Check-in and onsite scored 8, with multi-device realtime scanning, duplicate-ticket prevention and an offline mode that syncs when connectivity returns
- Attendees pay the ticket price directly to the organiser, via the organiser's own bank or a free choice among named providers including Stripe, PayPal, Mollie and Adyen
- Invoicing covers automatic generation, ZUGFeRD and Peppol e-invoices, a DATEV Rechnungsdatenservice export and reverse-charge invoices under § 13b UStG
- The shop runs white-label under the organiser's own domain with a free SSL certificate, a graphical seating-plan editor and accessibility stated to EN 301 549
- Controller and processor roles are documented — organiser as controller, pretix as processor under Art. 28 GDPR — with a data processing agreement signable inside the account
Held against it
- Sovereignty scored 4 to 5: we found no public information on where attendee, order and payment data are hosted, on ownership or on subprocessors
- We found no public information on refunds of single orders or of a cancelled event, ticket transfer or resale, or chargeback handling
- We found no public information on deletion or anonymisation of attendee data after the event, or on retention settings
- We found no public information on group and company bookings with several attendees per order, conditional questions, or recurring dates and course series
Best for
- You run conferences, seminars, workshops or concerts and want ticket revenue paid directly into your own account through your own bank or provider
- You check guests in through several doors and devices, including venues with poor connectivity, and rely on offline scanning that prevents duplicate entries
- You invoice in Germany or across EU borders and need ZUGFeRD or Peppol e-invoices, a DATEV export and reverse-charge invoices under § 13b UStG
- You sell seated events in German, Dutch or English and want a shop under your own domain with an EN 301 549 accessible checkout
Avoid if
- You need the platform itself to process and pay out ticket money — in this model attendees pay the organiser directly and pretix states it does not process the money
- You must be able to state where attendee data is hosted and which subprocessors touch it before signing; sovereignty scored 4 to 5 on the captured pages
- Your attendees need a shop language other than German, Dutch or English
- You sell on site via your own bank on hardware without a ZVT interface, which the pages state in-person payments require
The scores
| Criterion | Panel median |
|---|---|
| Ticket shop, checkout & registration | 4 of 5 |
| Payments, payouts, fees & refunds | 3 of 5 |
| VAT, invoices & accounting handoff | 3.5 of 5 |
| Check-in, badges & on-site sales | 4 of 5 |
| Attendee data & the customer relationship | 3 of 5 |
| European sovereignty | 2 of 5 |
Ticket shop, checkout & registration
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How this is scored
How a ticket or a registration is sold: ticket types and categories, member and early-bird prices, discount codes, bundles and add-ons, a shop embeddable on the organiser's own website or under its own domain, custom questions per ticket and per attendee, group and company bookings, capacity limits and waiting lists, reserved seating with a seating plan, recurring dates and course series, several languages, and an accessible mobile checkout.
0 — Not a ticketing or registration tool; tickets cannot be sold and registrations cannot be taken in the product.
3 — An event page on the platform with a few ticket types and a fixed sign-up form; embedding, custom questions, capacity rules or seating are basic or not described.
5 — Several ticket types with prices, quotas and sale periods, discount codes, custom questions per attendee, a shop embeddable on the organiser's website as a widget or link, capacity limits with a waiting list, and a checkout that works on a phone.
8 — A white-label shop under the organiser's own domain and design, reserved seating with a seating-plan editor, add-ons and bundles, group and company bookings with several attendees per order, conditional questions, member prices by code or login, recurring dates and course series, several languages, and the checkout's accessibility stated.
10 — A shop that fits any event: multi-event and season tickets, timed entry and seat holds, a checkout that the organiser can extend (API, custom fields synced to a CRM), an accessibility conformance statement (WCAG level named), and the conversion and drop-off of the checkout reported to the organiser.
The Conference Organiser
The captured pages show a shop we can run under our own domain with a free SSL certificate, a graphical seating-plan editor with seat blocking, add-on products for bundles, a waiting list, custom questions in free text, multiple choice and file upload, and shop languages German, Dutch and English, with an EN 301 549 accessibility statement for the shop. We found no public information on group or company bookings with several attendees per order — which is exactly how half of our congress registers — nor on conditional questions or member prices by code or login. 1 2 7
The Venue Promoter
The shop runs under our own domain with a free SSL certificate, seats guests on a graphical plan where they pick their own seat, and sells ticket variants, bundle packages and pay-what-you-want with a waitlist once the show sells out — the demo shop shows a VIP tier marked sold out, quotas doing their job. Custom questions in several formats, a shop in German, Dutch and English, a barrier-free checkout named to EN 301 549 and a REST API for extension are all stated; we found no public information on discount codes or group and company bookings. 1 2 7
The Course Provider
My shop can run under my own domain and design with German, Dutch and English languages and an EN 301 549 accessible checkout, and I can ask as many registration questions as I like in free text, multiple choice or file upload, with an approval step for each participant. Categories, variants, add-on product packages, pay-what-you-want, customer accounts for things like ten-visit passes, a graphical seating-plan editor with seat blocking, and a waiting list with a two-day notification window cover most of my course administration. We found no public information on group bookings with several attendees per order, conditional questions, member prices, or recurring dates and course series. 1 2
The Revenue Accountant
The shop pages document a white-label shop under the organiser's own domain with a free SSL certificate, a graphical seating-plan editor with seat blocking, add-on product bundles, customer accounts for subscriptions and passes, custom questions as free text, multiple choice or file upload, a waiting list with a two-day notification window, and a shop interface in German, Dutch and English, with barrier-free checkout stated to EN 301 549. We found no public information on group and company bookings with several attendees per order, conditional questions, or recurring dates and course series. 1 2
The Data Protection Officer
The shop runs white-label under the organiser's own domain with a free SSL certificate, embeds as a widget in the organiser's website, and offers a graphical seating-plan editor with seat blocking, add-on products and packages, categories and variants, pay-what-you-want items, an approval step, a waiting list, custom questions in several types, and membership products such as theatre subscriptions and multi-visit passes — in German, Dutch and English, with shop accessibility stated to EN 301 549. We found no public information on group or company bookings with several attendees per order, conditional questions, or recurring dates and course series. 1 2
The Skeptic
A white-label shop under the organiser's own domain with a free SSL certificate, a graphical seating-plan editor with seat selection, add-on bundles, a waiting list, unlimited custom questions in several types, and three shop languages, with shop accessibility claimed under EN 301 549. We found no public information on group and company bookings with several attendees per order, conditional questions, or recurring dates and course series, so it sits just below the top documented tier. 2 1 7
Payments, payouts, fees & refunds
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How this is scored
How the money moves: payment methods offered to buyers (cards, PayPal, SEPA direct debit, invoice, local methods), whether the organiser connects its own payment account or the platform collects as merchant of record, when the revenue is paid out (continuously, before the event, or after it), the per-ticket and payment fees and whether they can be passed on to the buyer, refunds of single tickets and of a cancelled event, ticket transfer and resale, and chargebacks.
0 — No payment of any kind; the product only collects free registrations.
3 — Online card payment through the platform; payout timing, fee model, refunds or buyer-paid fees are basic or not described.
5 — Several payment methods including cards and PayPal or SEPA, the fee per ticket stated with the option to pass it to the buyer, the payout schedule stated, and refunds of single orders and of a cancelled event issued from the product.
8 — A choice between the organiser's own payment account (Stripe, PayPal, Mollie or similar) and platform collection, payouts before the event stated with their conditions, invoice and bank transfer for business buyers, partial refunds and refund policies set per event, ticket transfer or resale by buyers, and chargeback handling explained.
10 — Full control of the money: the merchant of record named for each set-up, payout timing and any reserve held published, every fee itemised per order, refunds, transfers and resale with the organiser's rules enforced, and the cancellation process for an event documented end to end.
The Conference Organiser
The money model is documented and works in our favour: attendees pay the ticket price directly to the organiser and pretix never processes the money, with free choice among more than thirty named payment providers plus our own bank, SEPA direct debit via a downloadable SEPA-XML file, and bank transfer marked manually, by CSV statement upload or automatically; Stripe payouts are stated as usually within a few days. We found no public information on refunds of single orders or of a cancelled event, partial refunds, ticket transfer or resale, or chargeback handling. 1 3 7
The Venue Promoter
This is the model I want: attendees pay the ticket price directly to the organiser — the vendor's own words — through my own Stripe, PayPal, Mollie or bank account, so the money is mine before the band goes on rather than three weeks after, with bank transfer, SEPA direct debit, cards and Klarna all documented. The imprint states the vendor is not the seller of the tickets. We found no public information on refunds of single orders, ticket transfer or resale, or chargeback handling. 1 3 7
The Course Provider
The model is documented plainly: participants pay the ticket price directly to me, pretix does not process the money, and I route payments through my own bank or one of dozens of providers from Stripe, PayPal, Mollie and Adyen to SumUp and Square, with bank transfer, SEPA direct debit, cards, PayPal, Klarna and TWINT named as methods. Payout timing appears only in the note that Stripe pays out 'usually within a few days', and Mollie offers strongly discounted fees to pretix customers. We found no public information on any per-ticket platform fee, refunds of single orders or of a cancelled event, ticket transfer or resale, or chargeback handling. 1 3
The Revenue Accountant
The payment pages state that attendees pay the ticket price directly to the organiser and pretix never processes the money, with the organiser's own bank or a free choice among dozens of named providers including Stripe, PayPal, Mollie and Adyen, bank transfer with manual, CSV or GoCardless marking, SEPA direct debit via a downloadable SEPA-XML file, and POS terminals with a ZVT interface. We found no public information on refunds of single orders or of a cancelled event, partial refunds, ticket transfer or resale, chargebacks, or the platform's own fee and who pays it, so the money-in path is documented in detail while the money-back path is not. 1 3
The Data Protection Officer
Money moves directly to the organiser: pretix states that attendees pay the ticket price straight to the organiser and that pretix does not process the money, leaving the organiser free to use Stripe, PayPal, Mollie, Adyen or their own bank, with bank transfer, SEPA direct debit via a downloadable SEPA-XML file, and payouts through Stripe "usually within a few days". We found no public information on refunds of single tickets or of a cancelled event, chargeback handling, or any platform fee and whether it could be passed on to the buyer. 3 7
The Skeptic
Attendees pay the ticket price directly to the organiser, via the organiser's own bank or own provider from a long named list including Stripe, PayPal, Mollie and Adyen, and the legal notice states pretix GmbH is not the seller of the tickets — the platform never holds the organiser's revenue. We found no public information on the fee per ticket, refunds of single orders or a cancelled event, ticket transfer or resale, or chargeback handling, which keeps it below the higher tier. 3 1 7
VAT, invoices & accounting handoff
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How this is scored
How ticket revenue reaches the books correctly: the VAT rate set per ticket or product (reduced rates for concerts and culture, exemptions for education and seminars), gross and net prices shown, invoices to buyers in the organiser's name with consecutive numbers, business buyers with company name and VAT ID, reverse charge for cross-border events, cancellation invoices and credit notes, the platform's own fee invoice, e-invoicing, and exports to DATEV or named accounting systems.
0 — No receipts or invoices; the organiser has to produce every invoice outside the product.
3 — An order confirmation or simple receipt per booking; VAT rates, invoices in the organiser's name, business buyers or accounting exports are basic or not described.
5 — VAT rate configurable per ticket, invoices generated in the organiser's name with its tax details and consecutive numbers, company name and address captured for business buyers, cancellation invoices on refund, and a sales export as CSV or to at least one named accounting system.
8 — Several VAT rates in one order, net prices for business buyers, VAT IDs validated and reverse charge applied, e-invoices (XRechnung or ZUGFeRD) for public and business buyers, a DATEV export with booking data, the platform's fee invoice separated from ticket revenue, and whether the platform sells as agent or in its own name stated.
10 — Tax handled per country: VAT rules for events in several EU countries documented with the place of supply, invoices and credit notes stated as compliant with national invoice law, a reconciliation of payouts, fees and ticket revenue per event, and a GoBD-compliant archive or audit export.
The Conference Organiser
Automatic invoice generation with configurable contents, ZUGFeRD and Peppol e-invoices, a DATEV Rechnungsdatenservice delivering invoice data straight to our tax adviser, reverse-charge invoices under § 13b UStG for cross-border EU sales, gross demo prices shown including 19 per cent VAT, and a clear statement that pretix is not the seller of the tickets — an accounts-payable story our members' finance departments can accept. We found no public information on VAT ID validation, net prices for business buyers, several VAT rates in one order, or a GoBD-compliant archive export. 2 3 7
The Venue Promoter
Invoices generate automatically with configurable contents, reverse-charge invoices go out under § 13b UStG for cross-border EU sales, ZUGFeRD and Peppol e-invoice formats are offered, and a DATEV Rechnungsdatenservice export lands the data straight with my accountant. The imprint confirms the organiser, not the platform, sells the tickets. We found no public information on per-ticket VAT rates such as the reduced rate for concerts, net prices for business buyers, or the platform's own fee invoice. 2 3 7
The Course Provider
pretix can generate invoices automatically with configurable contents, issue them as ZUGFeRD or Peppol e-invoices, hand booking data to my accountant through the DATEV invoice data service, and produce reverse-charge invoices under § 13b UStG for cross-border EU sales, while stating it is not the seller of the tickets, so the selling happens in my name. The demo shop shows per-product gross prices including 19% VAT. We found no public information on configuring exempt or reduced VAT rates per ticket, VAT ID validation for business buyers, consecutive invoice numbering, or cancellation invoices and credit notes — the exempt-teaching-versus-taxable-workshop mix my shop turns on. 2 3 7
The Revenue Accountant
Automatic invoice generation with configurable contents, e-invoices in ZUGFeRD format or sent via Peppol, reverse-charge invoices under § 13b UStG for cross-border EU sales, a DATEV Rechnungsdatenservice that puts invoice data straight into the tax adviser's DATEV online account, and an imprint stating that pretix GmbH is not the seller of the tickets cover most of what I need at month end. We found no public information on VAT identifiers being validated, several VAT rates within one order, net prices for business buyers, or cancellation invoices and credit notes for refunds, and demo prices appear only as gross amounts such as EUR 250,00 including 19% VAT. 2 3 5 7
The Data Protection Officer
pretix generates invoices automatically with configurable contents, issues them as e-invoices in ZUGFeRD format or via Peppol, supports reverse-charge invoices under § 13b UStG for cross-border EU sales, and sends data to the tax adviser through the DATEV invoice data service; the legal notice states that pretix GmbH is not the seller of the tickets. We found no public information on VAT-ID validation, net prices for business buyers, several VAT rates within one order, or cancellation invoices and credit notes. 3 7
The Skeptic
Automatic invoice generation with configurable contents, ZUGFeRD and Peppol e-invoices, a DATEV Rechnungsdatenservice export, and reverse-charge invoices per § 13b UStG for cross-border EU sales, with demo prices shown as "EUR 250,00 inkl. 19% MwSt." and the platform stating it is not the seller of the tickets. We found no public information on credit notes on refund, VAT-ID validation, net prices for business buyers, or several VAT rates within one order. 3 2 7
Check-in, badges & on-site sales
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How this is scored
What happens at the door: a check-in app that scans tickets on phones or scanners, offline scanning and several devices at once, entrances and time slots, check-in lists by name, badge printing with attendee data and QR code, box office and on-site sales with card terminals, walk-in registration, session and room check-in at conferences, attendance certificates, and live attendance figures.
0 — No check-in; tickets cannot be validated at the event.
3 — Tickets with a QR code and a guest list to tick off by hand or in a simple app; offline use, several devices, badges or on-site sales are basic or not described.
5 — A free check-in app for iOS and Android that scans tickets on several devices at once, works offline and syncs, a searchable guest list, and live check-in numbers in the dashboard.
8 — Badge printing with attendee data and QR codes, access rules per entrance, session or day, box office sales on site with a named card terminal, walk-in registration, dedicated scanner hardware supported or rented, and attendance certificates for courses.
10 — On-site operations at scale: self-service kiosks or turnstile integration, session check-in feeding continuing-education credits, cashless or on-site payments reconciled with online sales, and the hardware, offline limits and failover documented.
The Conference Organiser
pretixSCAN scans on several devices in real time with duplicate prevention, and an asynchronous offline mode keeps a local copy of attendee data that syncs when connectivity returns; badges print in our own design and live for scanned tickets at the door, check-in lists can be restricted per product and run independently — covering our twenty-seat workshops — pretixPOS sells on site over ZVT-interface terminals with quota sync and central accounting, and attendance certificates are issued for all attendees with one click, the basis our continuing-education points need. We found no public information on walk-in registration or self-service kiosks and turnstiles. 1 3 4
The Venue Promoter
The scan app runs an asynchronous offline mode that keeps a local copy of the attendee data on the device, validates tickets against it with no signal and syncs with the server and other devices once a connection returns — two volunteers in the basement, covered. Several devices scan simultaneously with duplicate prevention, check-in lists can be split by product, badges print live from scans, attendance certificates issue with one click, and pretixPOS on Android runs the box office through a ZVT-interface terminal; we found no public information on walk-in registration or session and room check-in. 1 3 4
The Course Provider
pretixSCAN scans on several devices at once in real time and prevents a ticket being scanned twice, and every app supports an asynchronous offline mode holding a local copy of the participant data that syncs once a connection returns — what I need when three seminar rooms check in at the same time. Badges print in my own design or live at the scan desk, check-in lists can be restricted per product and exported as PDF or CSV, pretixPOS sells on site on Android hardware with ZVT-interface card terminals while keeping ticket quotas and accounting in sync, and attendance certificates for everyone present issue with one click after the event. We found no public information on walk-in registration or access rules per session, entrance or day. 1 3 4
The Revenue Accountant
The check-in pages document pretixSCAN scanning on several devices in real time with duplicate-ticket prevention, an asynchronous offline mode holding a local copy of attendee data that syncs with the server and the other devices, multiple independent check-in lists restrictable to specific products, badges printed in the organiser's own design even live at the door, attendance certificates for all attendees with one click, and an Android POS app whose ticket quotas synchronise with the online shop so on-site and online sales are accounted in one system. We found no public information on walk-in registration, self-service kiosks or turnstile integration. 1 3 4
The Data Protection Officer
pretixSCAN scans on several devices at once in real time with duplicate-ticket prevention and an asynchronous offline mode that keeps a local copy of attendee data and syncs when a connection returns; check-in lists can be restricted per product, badges print in the organiser's own design including live printing for scanned tickets, attendance certificates issue with one click, and the pretixPOS Android app sells on site with a ZVT-interface card terminal while synchronising ticket quotas and accounting with the online shop. Hardware is part of the product line, and check-in forms can collect arbitrary additional attendee data. 1 3 4
The Skeptic
Multi-device realtime scanning with duplicate prevention, an offline mode holding a local copy of attendee data that syncs when connectivity returns, badges printed live in the organiser's design, check-in lists restricted per product, an Android box-office app synchronising quotas with central accounting, card terminals via a ZVT interface, attendance certificates at one click, and hardware offered alongside the software. We found no public information on walk-in registration or self-service kiosks, so it reaches the strong documented tier but not the top. 4 3 1
Attendee data & the customer relationship
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How this is scored
Who the ticket buyer belongs to: whether the organiser is the controller of attendee data and the platform its processor, or the platform a controller in its own right; whether buyers must create an account on the platform; whether the platform markets other events to the organiser's buyers or lists the event on its own marketplace; consent for the organiser's newsletter collected in the checkout; messages to attendees; attendee data exportable at any time; and deletion and anonymisation after the event.
0 — The organiser receives no attendee data at all; the platform keeps the buyer relationship entirely.
3 — A guest list visible to the organiser; who is controller, the platform's own marketing to buyers, export or deletion are basic or not described.
5 — Attendee data exportable by the organiser at any time, the organiser named as controller with a data processing agreement offered, buyers able to book without a platform account, newsletter consent for the organiser collectable in the checkout, and messages to attendees from the product.
8 — A white-label set-up in which buyers see only the organiser, the platform stated not to market other events to the organiser's buyers (or the opt-out explained), the platform's marketplace listing optional, deletion and anonymisation of attendee data after the event configurable, and attendee data synced to a named CRM or via API and webhooks.
10 — The organiser owns the relationship and can prove it: the controller and processor roles documented for every data flow, no platform account or platform marketing by default, retention set per event and enforced, and a complete export of orders, attendees and answers that a successor tool can import.
The Conference Organiser
The roles are documented — we act as data controller and pretix as processor under Art. 28 GDPR, with a data processing agreement signable in the account — alongside a white-label shop under our own domain, customer accounts that let us build our own customer base, a documented REST API, and check-in lists exportable as CSV or PDF. We found no public information on whether buyers need a platform account, newsletter consent collected in the checkout, messages to attendees from the product, or deletion and anonymisation after the event. 2 4 7 8
The Venue Promoter
The GDPR documentation names me as controller and the platform as processor under Art. 28, with a data processing agreement to sign in the account, the customer-account feature builds my own customer base, and the guest list exports as CSV or comes out through a REST API. A white-label shop under my own domain keeps buyers looking at the club rather than the platform. We found no public information on newsletter consent in the checkout, messaging to attendees, or deletion and anonymisation after the event. 2 4 7 8
The Course Provider
The GDPR documentation states that I act as controller and pretix as processor under Art. 28 GDPR, offers a data processing agreement to sign inside the account, and says pretix includes no automated decision-making — the ownership stance I want, and with the shop white-labelled under my own domain my students see only me. A REST API is documented for taking data out, and check-in lists export as PDF or CSV. We found no public information on booking without a platform account, newsletter consent in the checkout, messages to attendees, deletion or anonymisation after the event, or any statement that the platform does not market other events to my buyers. 2 4 7 8
The Revenue Accountant
The privacy documentation names the organiser as controller and pretix as processor under Art. 28 GDPR with a data processing agreement offered inside the account, the shop runs white-label under the organiser's own domain, pretix states it is not the seller of the tickets, the money goes directly to the organiser, and customer accounts let the organiser build its own permanent customer base. We found no public information on attendee data export and deletion or anonymisation after the event, booking without a platform account, newsletter consent in the checkout, messaging to attendees, or whether the platform markets other events to an organiser's buyers. 2 3 7 8
The Data Protection Officer
The data protection documentation names the organiser as controller and pretix as processor under Art. 28 GDPR, a data processing agreement can be signed from within the account, and the white-label shop together with the organiser's own customer accounts and memberships keeps the buyer relationship with the organiser, backed by a REST API for taking data out. We found no public information on deletion or anonymisation of attendee data after the event, retention settings, newsletter consent in the checkout, or whether the platform markets other events to the organiser's buyers. 2 7 8
The Skeptic
The roles are stated plainly — the organiser acts as data controller and pretix as processor under Art. 28 GDPR, with a data processing agreement to sign inside the account, white-label hosting under the organiser's brand, a REST API, and a customer-account function that builds the organiser's own customer base. We found no public information on whether the platform markets other events to the organiser's buyers, newsletter consent in the checkout, attendee messaging, or deletion and anonymisation after the event, so the cost of leaving is unproven. 8 4 7 2
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where attendee, order and payment data are hosted, and who the subprocessors are (hosting, payment providers, email delivery, analytics, support). Independently sourced by the sovereignty pipeline; attendee lists show who goes where and when, and a conference list holds names, employers and dietary or accessibility answers, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (payments, email, analytics, support) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, a self-hosted or on-premises option or data export and deletion documented, and certifications published with their scope rather than implied.
The Conference Organiser
The contracting entity is fully documented: pretix GmbH, Berthold-Mogel-Straße 1, 69126 Heidelberg, Deutschland, registered at Amtsgericht Mannheim under HRB 738451 with VAT ID DE337556328, claiming Made in Germany, GDPR conformity, ISO 27001 certification and hosting on 100 per cent green electricity. We found no public information on where attendee, order and payment data are hosted, the ownership structure, or the names and locations of subprocessors. 1 7 8
The Venue Promoter
The contracting entity is provably European: pretix GmbH in Heidelberg, registered at Amtsgericht Mannheim, presented as Made in Germany, ISO 27001 certification stated, an Art. 28 agreement offered with the organiser as controller. Payment routing is my choice — Mollie is Netherlands-based, Stripe American — but we found no public information on hosting location, ownership or the subprocessor list, so the chain from attendee list to server stays unproven. 1 3 7 8
The Course Provider
The legal notice names pretix GmbH at Berthold-Mogel-Straße 1, 69126 Heidelberg, registered at Amtsgericht Mannheim under HRB 738451 with VAT ID DE337556328, and the site states Made in Germany, ISO 27001 certification and hosting on 100% green electricity. A data processing agreement is available in the account and the site states GDPR compliance. We found no public information on where attendee, order and payment data are hosted or on which infrastructure, on a subprocessor list with locations, or on the scope of the ISO 27001 certification, so beyond the German entity the chain stays unproven to me. 1 7 8
The Revenue Accountant
The imprint names pretix GmbH in Heidelberg, registered at Amtsgericht Mannheim under HRB 738451 with VAT ID DE337556328, the homepage claims Made in Germany, ISO 27001 certification and hosting on 100% green electricity, and the payment page names provider nationalities such as Stripe as American and Mollie as Netherlands-based. Beyond the green-electricity claim we found no public information on where attendee, order and payment data are hosted, and none on ownership or the wider subprocessor chain for email, analytics and support. 1 3 7 8
The Data Protection Officer
The contracting entity is pretix GmbH of Heidelberg, registered at Amtsgericht Mannheim, presented as made in Germany, ISO 27001 certified and GDPR-conform, hosting on 100% green electricity, with a data processing agreement available — yet the captured pages state no hosting location and name no subprocessors, and the recommended payment providers include the American Stripe. For attendee lists carrying names, employers and dietary or accessibility answers, where the data sits and who else in the chain touches it remains unproven. 1 3 7 8
The Skeptic
The imprint proves a German contracting entity (pretix GmbH, Heidelberg, registered at Amtsgericht Mannheim under HRB 738451), and the homepage claims ISO 27001 certification and GDPR conformity, with a published GDPR page covering processor duties and Art. 32 security. We found no public information on where attendee, order and payment data are hosted or on any subprocessor in the chain — a green-electricity hosting claim names no location — so the evidence rises only slightly above the basic documented tier. 7 1 8
Pricing transparency
not rated — the vendor publishes no price
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How this is scored
Whether an organiser can compute the real cost of an event from public pages alone: the fee per ticket or per registration (fixed, percentage or both), payment processing fees, whether fees are charged to the organiser or added to the buyer's price, free events, subscriptions or credit packs, payout and refund fees, add-ons (seating, white label, badges, box office), hardware rental, minimums and term, and VAT on the fees.
0 — No public prices at all; every organiser is a sales call.
3 — A starting price or "free for free events" exists, but the fee for paid tickets, payment fees or who pays them is unclear.
5 — The fee per ticket and the payment processing fees are public with the main inclusions, but at least one commonly needed piece (refund fees, white label, seating, box office, hardware) is unpriced or "on request".
8 — Every fee published with its rule (per ticket, percentage, cap), the share paid by buyer and organiser stated, add-ons and hardware priced, payout and refund fees listed, and VAT treatment of the fees stated.
10 — Complete price computability: the cost of an event derivable for a given ticket price, ticket count and payment mix, with every add-on, hardware, support and payout fee and the cancellation and data-return terms published.
The Conference Organiser
A pricing page and a prices document are published, test events carry no fees, and the payment model makes clear that provider fees are negotiated directly with the organiser's chosen provider, with strongly discounted Mollie fees for pretix customers. We found no public information on the fee for paid tickets, the split between buyer and organiser, or refund, payout and add-on prices, so I cannot compute what our 900-person congress would cost from the captured pages. 1 3 6 7
The Venue Promoter
Beyond the statement that test events carry no fees and a prices page listed among the vendor's documents, the captured pages give no fee figures — no per-ticket fee, no payment processing fee, nothing on who pays. The euro amounts shown are demo-shop ticket prices, not the platform's charges, so I cannot work out what a twelve-euro ticket would cost the club or the buyer from what is public here. 2 3 4 7
The Course Provider
A prices page is listed among the company's legal documents and was captured, yet the only confirmed pricing statement is that no fees are charged for test events; the EUR 250,00 standard and EUR 120,00 student tickets in the demo shop are example ticket prices, not pretix's charge. The payment model is transparent in structure — participants pay me directly and I choose the provider freely, with Mollie offering strongly discounted fees to pretix customers. We found no public information on any per-ticket or percentage fee, who pays it, or refund, payout, white-label or hardware prices, so I could not compute the cost of a course from these pages. 2 3 4 7
The Revenue Accountant
The captured pages confirm that a prices document is published and that no fees are charged for test events, but we found no public information on the fee per paid ticket, payment processing fees, whether fees are charged to the organiser or added to the buyer's price, or pricing for add-ons, hardware, payouts and refunds and the VAT treatment of the fees. With only example ticket prices such as EUR 250,00 including 19% VAT on display, I cannot compute the real cost of an event from what was captured. 2 3 4 6 7
The Data Protection Officer
A prices page is listed among the vendor's legal documents, test events incur no fees, and the organiser keeps a free choice of payment provider. We found no public information on the fee per paid ticket, payment processing fees, or whether the organiser or the buyer pays them, so the real cost of an event cannot be computed from the captured pages. 1 4 7
The Skeptic
The only pricing statement on the captured pages is that test events carry no fees, and a prices page is listed among the vendor's documents. We found no public information on the fee for a paid ticket, payment processing fees, who pays them, subscriptions or credit packs, or payout and refund fees — no organiser could compute the real cost of an event from these pages. 4 3 1 7
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined ⚠ unverified | — | uncited Report an error |
| Hosting options | Not determined ⚠ unverified | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined ⚠ unverified | — | uncited Report an error |
| Transfer impact assessment | Not determined ⚠ unverified | — | uncited Report an error |
Questions about pretix
Is pretix European?
Yes. whats-best.ai classifies pretix as EU-Made.
Where does pretix store data?
Not stated on the vendor’s pages as of 1 Nov 2026.
Does pretix have a free plan?
Not stated on the vendor’s pages as of 1 Nov 2026.
What are the best alternatives to pretix?
As of 3 Nov 2026, the panel rates Converia (3/5), doo (3/5) and Ticket Tailor (3/5) highest among the other 13 Event Registration & Ticketing products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Converia (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: pretix alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 29 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Transfer impact assessment, Hosting location, Legal entity, Hosting options, Data processing agreement. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 19 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 6 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 hosting facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 integrations fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 5 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (9)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage pretix.eu Checked 29 Oct 2026 Details →
- 2 Features page (ticket shop) pretix.eu Checked 29 Oct 2026 Details →
- 3 Features page (payments) pretix.eu Checked 29 Oct 2026 Details →
- 4 Features page (check-in) pretix.eu Checked 29 Oct 2026 Details →
- 5 Documentation (fiscal and tax requirements) docs.pretix.eu Checked 29 Oct 2026 Details →
- 6 Pricing page pretix.eu Checked 29 Oct 2026 Details →
- 7 Legal notice pretix.eu Checked 29 Oct 2026 Details →
- 8 Data protection / gdpr page docs.pretix.eu Checked 29 Oct 2026 Details →
- 9 Code repository (open-source licence) — found from the homepage github.com Checked 1 Nov 2026 Details →