Event Registration & Ticketing
Ticket Tailor
UK / wider Europe Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Zimma Ltd · www.tickettailor.com
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Ticket Tailor at a glance
- Vendor
- Zimma Ltd
- Headquarters
- Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting
- Default not stated; pages mention Ireland and the EU source, captured 29 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 1 Nov 2026
- Panel verdict
- The AI panel rates Ticket Tailor 3/5, the mean of 6 judges. Ticket Tailor — Zimma Ltd, registered in England and Wales — is an event registration and ticketing product the judges scored tightly: every criterion spans one point except pricing transparency at 4, and no disagreement of note was computed. how scores are made
- As of
- Vendor pages captured 29 Oct 2026 to 1 Nov 2026; evaluated by the panel 30 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Ticket Tailor — Zimma Ltd, registered in England and Wales — is an event registration and ticketing product the judges scored tightly: every criterion spans one point except pricing transparency at 4, and no disagreement of note was computed. Strongest is attendee data ownership at 7-8, citing plainly stated controller and processor roles, no marketing to attendees, deletion on request with published timelines, and export by spreadsheet, MailChimp sync and API. Check-in and onsite, shop and registration, and payments and fees all sit at 6-7, backed by a free offline scanning app, a floor-plan seating builder and direct payouts to the organiser's own Stripe, Square or PayPal account. Sovereignty scores 6-7: hosting on AWS Europe infrastructure in Dublin, but a contracting entity under English law with no public information found on ISO 27001 or SOC 2 certifications. Weakest is invoicing and tax at 2-3 — the terms make the organiser solely responsible for determining, collecting and remitting VAT and other taxes, and no public information was found on invoices in the organiser's name, per-ticket VAT rates, reverse charge or accounting exports.
Speaks for it
- Data ownership is stated plainly — organiser as data controller, platform as processor, no marketing to attendees, deletion on request with published timelines
- Ticket revenue flows directly into the organiser's own Stripe, Square or PayPal account, with the platform stating it never touches the money
- A free iOS and Android check-in app works offline, takes external scanners, and sells on the door with Tap to Pay and no extra hardware
- The seating-chart builder traces an uploaded floor plan with rows, tables, booths, accessible seating and orphan-seat prevention
- Hosting runs on AWS Europe infrastructure in Dublin with a published subprocessor list and stated safeguards for any transfers to the US
Held against it
- Invoicing and tax scores sit at 2-3, with the terms making the organiser solely responsible for determining, collecting and remitting VAT and any other tax
- No public information was found on invoices in the organiser's name, per-ticket VAT rates, reverse charge, credit notes or exports to a named accounting system
- No public information was found on refund handling for single orders or cancelled events, chargebacks, or payout timing conditions
- No public information was found on discount codes, custom questions per attendee, waiting lists, or group bookings with several attendees per order
- The contracting entity is Zimma Ltd in England and Wales under English law, and no public information was found on ISO 27001 or SOC 2 certifications
Best for
- You run seated events and need a seating-chart builder that traces an uploaded floor plan with tables, booths and accessible seating
- You want ticket revenue paid directly into your own Stripe, Square or PayPal account, with your controller role over attendee data stated in writing
- You check in attendees where connectivity fails, using the free offline iOS and Android app with Tap to Pay on the door
- You run free events, which are free under a fair-use policy, or charity events, which get 50% off the fees
Avoid if
- You expect the platform to handle your tax obligations — the terms state you are solely responsible for determining, collecting and remitting any taxes that apply, including VAT
- You expect platform fees back when an event is cancelled — the terms state fees are non-refundable even if an event is cancelled
- Your procurement requires an EU legal entity — the contracting entity is Zimma Ltd, registered in England and Wales, under English law with the UK Information Commissioner's Office as supervisory authority
- Your data-protection rules exclude US-based processing — PayPal, if chosen as your payment processor, has infrastructure located in the United States and processes personal data as a controller in its own right
The scores
| Criterion | Panel median |
|---|---|
| Ticket shop, checkout & registration | 3 of 5 |
| Payments, payouts, fees & refunds | 3 of 5 |
| VAT, invoices & accounting handoff | 1.5 of 5 |
| Check-in, badges & on-site sales | 3.5 of 5 |
| Attendee data & the customer relationship | 4 of 5 |
| European sovereignty | 3 of 5 |
Ticket shop, checkout & registration
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How this is scored
How a ticket or a registration is sold: ticket types and categories, member and early-bird prices, discount codes, bundles and add-ons, a shop embeddable on the organiser's own website or under its own domain, custom questions per ticket and per attendee, group and company bookings, capacity limits and waiting lists, reserved seating with a seating plan, recurring dates and course series, several languages, and an accessible mobile checkout.
0 — Not a ticketing or registration tool; tickets cannot be sold and registrations cannot be taken in the product.
3 — An event page on the platform with a few ticket types and a fixed sign-up form; embedding, custom questions, capacity rules or seating are basic or not described.
5 — Several ticket types with prices, quotas and sale periods, discount codes, custom questions per attendee, a shop embeddable on the organiser's website as a widget or link, capacity limits with a waiting list, and a checkout that works on a phone.
8 — A white-label shop under the organiser's own domain and design, reserved seating with a seating-plan editor, add-ons and bundles, group and company bookings with several attendees per order, conditional questions, member prices by code or login, recurring dates and course series, several languages, and the checkout's accessibility stated.
10 — A shop that fits any event: multi-event and season tickets, timed entry and seat holds, a checkout that the organiser can extend (API, custom fields synced to a CRM), an accessibility conformance statement (WCAG level named), and the conversion and drop-off of the checkout reported to the organiser.
The Conference Organiser
Unlimited ticket types with their own pricing, capacity and scheduled on-sale times, ticket groups to manage capacity across types, selling on my own website, a paid white-label upgrade, a full seating-chart builder with tables, booths and accessible seating, and a checkout in 14 languages are all described. For my congress I found no public information on discount codes, custom questions per attendee for dietary and accessibility answers, waiting lists for my twenty-seat workshops, or member prices by code or login, so the shop sits between solid and complete. 1 2 3 10 12
The Venue Promoter
Unlimited ticket types with their own capacity and scheduled on-sale times, ticket groups, a seating-chart builder you trace from an uploaded floor plan, checkout in fourteen languages, selling on our own website and a paid white-label branding upgrade — well past a basic event page. But the captured pages say nothing about discount codes, custom questions per attendee, waiting lists, member prices or group bookings with several names on one order, which a club running early-birds and guest lists needs. 12 3 9 10 2
The Course Provider
Unlimited ticket types with their own capacity and scheduled on-sales, a genuine seating-chart builder with tables, booths and accessible seating, checkout in 14 languages, merch upsells and a paid white-label upgrade put this above a basic shop. For my courses, though, we found no public information on custom questions per attendee, waiting lists that refill a seat, discount codes, or group bookings with several attendees per order, and the checkout's accessibility is not described. 1 2 3 10 12
The Revenue Accountant
Reserved seating is well documented — a chart builder that traces an uploaded floor plan with rows, tables, booths and bars, several ticket types per seat, orphan-seat prevention and accessible seating — alongside unlimited ticket types, ticket groups for shared capacity, scheduled on-sales, a paid white-label upgrade, checkout in 14 languages, selling on the organiser's own website and a developers' API. I found no public information on discount codes, custom questions per attendee, waiting lists, or an accessibility statement for the checkout, which is what I would check before routing conference registrations through it. 1 2 3 9 10 12
The Data Protection Officer
Unlimited ticket types with their own pricing, capacity and scheduled on-sale times, ticket groups to pool capacity across types, a seating-chart builder with rows, tables, booths and customisable accessible seating, selling on the organiser's own website, a paid white-label branding upgrade, fourteen checkout languages and a developer API. We found no public information on custom questions per attendee — where a sports club would collect dietary needs or a wheelchair note — nor on discount codes, waiting lists or a stated checkout accessibility standard. 12 9 10 2 1 4
The Skeptic
Seating is documented in real depth — trace a venue plan, add tables, booths and bars, assign several ticket types per seat, prevent orphan seats — alongside ticket groups, scheduled on-sales, merch upsells, membership tickets and selling on the organiser's own website in a checkout translated into 14 languages. What stopped me going higher: we found no public information on discount codes, custom questions per attendee, waiting lists or group bookings with several attendees per order, and the white-label upgrade is mentioned in the terms as a paid upgrade with neither price nor domain-level detail shown. 12 9 3 10 2 4
Payments, payouts, fees & refunds
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How this is scored
How the money moves: payment methods offered to buyers (cards, PayPal, SEPA direct debit, invoice, local methods), whether the organiser connects its own payment account or the platform collects as merchant of record, when the revenue is paid out (continuously, before the event, or after it), the per-ticket and payment fees and whether they can be passed on to the buyer, refunds of single tickets and of a cancelled event, ticket transfer and resale, and chargebacks.
0 — No payment of any kind; the product only collects free registrations.
3 — Online card payment through the platform; payout timing, fee model, refunds or buyer-paid fees are basic or not described.
5 — Several payment methods including cards and PayPal or SEPA, the fee per ticket stated with the option to pass it to the buyer, the payout schedule stated, and refunds of single orders and of a cancelled event issued from the product.
8 — A choice between the organiser's own payment account (Stripe, PayPal, Mollie or similar) and platform collection, payouts before the event stated with their conditions, invoice and bank transfer for business buyers, partial refunds and refund policies set per event, ticket transfer or resale by buyers, and chargeback handling explained.
10 — Full control of the money: the merchant of record named for each set-up, payout timing and any reserve held published, every fee itemised per order, refunds, transfers and resale with the organiser's rules enforced, and the cancellation process for an event documented end to end.
The Conference Organiser
The organiser connects their own Stripe, Square or PayPal account and ticket revenue goes directly from the buyer to that account without the platform touching the money, with a wide buyer method list including cards, PayPal, Apple and Google Pay, iDEAL, Bancontact and Klarna, offline cash, cheque or invoice, and the option to pass fees on to buyers. The captured pages do not show refunds of single orders or of a cancelled event, chargeback handling, or ticket transfer and resale, and the terms state fees are non-refundable even if the event is cancelled. 2 5 11 12
The Venue Promoter
They state ticket revenue goes straight from the buyer into my own Stripe, Square or PayPal account and they never touch the money, and I can set the exact fee the buyer pays on top of a twelve-euro ticket, with cards, PayPal, iDEAL, Bancontact, Klarna, Apple and Google Pay across ninety-six currencies. But the captured pages never state what the fee amount is, when my processor pays out, how a refund of a single order or a cancelled show is handled, or how chargebacks are treated, and the terms say their fees are non-refundable even if the event is cancelled. 5 12 2
The Course Provider
Money moves the way I want: my own Stripe, Square or PayPal account receives the ticket revenue directly, buyers can pay by card, PayPal, iDEAL, Klarna, Apple or Google Pay, or by invoice offline, and the option to pass fees on to buyers is stated. We found no public information on the refund process for single orders or a cancelled event beyond the terms' note that the platform's fees are non-refundable even if an event is cancelled, nor on chargeback handling or ticket transfers and resale. 2 5 12
The Revenue Accountant
The money model is clean for my books: ticket revenue goes directly from the buyer to the organiser's own Stripe, Square or PayPal account and the platform states it never touches the money, with fees optionally passed to the buyer, cards, PayPal, iDEAL, Bancontact, Klarna, Apple Pay and Google Pay documented, and cash, cheque or invoice accepted offline. I found no public information on refund handling, chargebacks or payout timing conditions, and the captured pages state a flat fee per ticket without showing the fee amount itself. 1 2 5 12
The Data Protection Officer
The money never touches the platform: ticket revenue goes straight from the buyer to the organiser's own Stripe, Square or PayPal account, with cards, PayPal, iDEAL, Bancontact, Klarna, Apple and Google Pay across 96 currencies, and the exact fees settable to pass on to buyers. Invoice, cheque and cash are accepted as offline payments and the terms state fees are non-refundable even if an event is cancelled; we found no public information on refunds of single orders, chargebacks, or ticket transfer and resale. 12 5 2 11
The Skeptic
The money model is the one I look for: the organiser connects their own Stripe, Square or PayPal account and links their bank for payouts, the platform states ticket revenue goes directly from buyer to that account and that it never touches the money, fees can be passed to buyers, and cash, cheque and invoice are accepted offline. But we found no public information on refunds of single orders or of a cancelled event, chargeback handling, or ticket transfer and resale, and the captured pages state no payout-schedule conditions; the fee itself is described only as a flat fee per ticket sold without an amount. 5 12 1 2
VAT, invoices & accounting handoff
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How this is scored
How ticket revenue reaches the books correctly: the VAT rate set per ticket or product (reduced rates for concerts and culture, exemptions for education and seminars), gross and net prices shown, invoices to buyers in the organiser's name with consecutive numbers, business buyers with company name and VAT ID, reverse charge for cross-border events, cancellation invoices and credit notes, the platform's own fee invoice, e-invoicing, and exports to DATEV or named accounting systems.
0 — No receipts or invoices; the organiser has to produce every invoice outside the product.
3 — An order confirmation or simple receipt per booking; VAT rates, invoices in the organiser's name, business buyers or accounting exports are basic or not described.
5 — VAT rate configurable per ticket, invoices generated in the organiser's name with its tax details and consecutive numbers, company name and address captured for business buyers, cancellation invoices on refund, and a sales export as CSV or to at least one named accounting system.
8 — Several VAT rates in one order, net prices for business buyers, VAT IDs validated and reverse charge applied, e-invoices (XRechnung or ZUGFeRD) for public and business buyers, a DATEV export with booking data, the platform's fee invoice separated from ticket revenue, and whether the platform sells as agent or in its own name stated.
10 — Tax handled per country: VAT rules for events in several EU countries documented with the place of supply, invoices and credit notes stated as compliant with national invoice law, a reconciliation of payouts, fees and ticket revenue per event, and a GoBD-compliant archive or audit export.
The Conference Organiser
The terms make me solely responsible for determining, collecting and remitting VAT and sales tax, and the only invoicing evidence is invoice listed as an offline payment method I can record against an order. I found no public information on invoices in the organiser's name with consecutive numbers, VAT rates per ticket, VAT ID validation or reverse charge, credit notes, or exports to DATEV or any named accounting system, so my accounts payable would still be calling. 2 5
The Venue Promoter
The terms put every tax duty on the organiser — "You are solely responsible for determining, collecting, and remitting any taxes", VAT included — while mentioning tax tools without describing them. We found no public information on invoices in the organiser's name, business buyers with a VAT ID, reverse charge, cancellation invoices or exports to an accounting system on the captured pages. 2 14
The Course Provider
The terms state that determining, collecting and remitting VAT is solely my responsibility, and we found no public information on VAT rates configurable per ticket, invoices in my own name with consecutive numbers, VAT IDs for employer bookings, or an export to an accounting system. With exempt evening classes and taxable workshops in one shop, I would have to produce the invoicing outside the product. 2 5
The Revenue Accountant
The terms put tax squarely on my desk — the organiser is solely responsible for determining, collecting and remitting VAT and any other tax on ticket sales — and the platform's own VAT number appears only in the company registration. I found no public information on VAT rates per ticket, invoices in the organiser's name with consecutive numbers, VAT IDs or reverse charge for business buyers, credit notes, e-invoicing, or an export to DATEV or any other accounting system. 2
The Data Protection Officer
The terms place the organiser solely in charge of determining, collecting and remitting VAT and any other taxes, with tax tools said to be provided, and invoice is offered as an offline payment method. We found no public information on VAT rates per ticket, invoices in the organiser's name with consecutive numbers, VAT-ID capture and reverse charge, credit notes, or exports to a named accounting system such as DATEV. 2 5
The Skeptic
The terms put it plainly: the organiser is solely responsible for determining, collecting and remitting any taxes, including VAT. The only invoice-related item on the captured pages is invoice as an offline payment method, and we found no public information on VAT rates per ticket, invoices in the organiser's name with consecutive numbers, reverse charge, credit notes, or exports to a named accounting system — tickets are delivered by email, which is confirmation-level at best. 2 5 14
Check-in, badges & on-site sales
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How this is scored
What happens at the door: a check-in app that scans tickets on phones or scanners, offline scanning and several devices at once, entrances and time slots, check-in lists by name, badge printing with attendee data and QR code, box office and on-site sales with card terminals, walk-in registration, session and room check-in at conferences, attendance certificates, and live attendance figures.
0 — No check-in; tickets cannot be validated at the event.
3 — Tickets with a QR code and a guest list to tick off by hand or in a simple app; offline use, several devices, badges or on-site sales are basic or not described.
5 — A free check-in app for iOS and Android that scans tickets on several devices at once, works offline and syncs, a searchable guest list, and live check-in numbers in the dashboard.
8 — Badge printing with attendee data and QR codes, access rules per entrance, session or day, box office sales on site with a named card terminal, walk-in registration, dedicated scanner hardware supported or rented, and attendance certificates for courses.
10 — On-site operations at scale: self-service kiosks or turnstile integration, session check-in feeding continuing-education credits, cashless or on-site payments reconciled with online sales, and the hardware, offline limits and failover documented.
The Conference Organiser
The free iOS and Android app scans on several devices, works offline, searches by name or door list with filters, speeds up group admission for tickets bought together, tracks check-ins per staff member and reports live attendance figures; on the door I can sell from the phone with Tap to Pay via Stripe and no extra hardware, record cash, manually check in walk-ins and use an external scanner, with access revoked after the event. I found no public information on badge printing with attendee data, session or room-level check-in, or attendance certificates, so tracking continuing-education points is not evidenced. 4 11 12
The Venue Promoter
A free iOS and Android app that works without internet — my basement covered — with multiple user profiles for the two volunteers, millisecond scanning or search by name or a filtered door list, live attendance numbers, cash recorded, walk-ins checked in by hand, last-minute sales on the phone and Tap to Pay via Stripe with no extra hardware, external scanners supported. Badge printing, access rules per entrance or session, and attendance certificates are not described on the captured pages. 4 11 12
The Course Provider
The free check-in app for iOS and Android scans offline, runs on several devices, searches by name or door list, takes manual walk-ins, tracks check-ins per staff member, reports live numbers, and sells on the door with Stripe Tap to Pay and recorded cash — a full front-of-house for a Saturday workshop. We found no public information on badge printing, attendance certificates for courses, or access rules per session or day. 4 11 12
The Revenue Accountant
The door story is solid: a free check-in app for iOS and Android that scans in milliseconds, works offline, accepts external scanners, searches by name or door list with filters, handles group admission, tracks check-ins per staff member and reports live attendee numbers. On-site sales run in the same app with Tap to Pay powered by Stripe, cash payment recording and manual check-in for attendees without tickets; I found no public information on badge printing, access rules per entrance or session, or attendance certificates. 4 11 12
The Data Protection Officer
A free check-in app on iOS and Android works offline, takes external scanners, checks in by scan, name search or door list, handles group admission and manual walk-ins, tracks check-ins per staff member and reports live attendance numbers. On-site sales run from the phone with Stripe Tap to Pay and cash recording; we found no public information on badge printing with attendee data, access rules per entrance or session, or attendance certificates. 11 4 12
The Skeptic
A free iOS and Android app that scans in milliseconds, works offline, runs on multiple user profiles, supports external scanners, spots tickets bought together, tracks check-ins by staff member, hides sensitive data and removes access after the event — plus on-door sales with Tap to Pay via Stripe needing no extra hardware, cash payment recording and manual check-in of attendees without tickets. What holds it back: we found no public information on badge printing, access rules per entrance, session or day, or attendance certificates. 11 4 12
Attendee data & the customer relationship
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How this is scored
Who the ticket buyer belongs to: whether the organiser is the controller of attendee data and the platform its processor, or the platform a controller in its own right; whether buyers must create an account on the platform; whether the platform markets other events to the organiser's buyers or lists the event on its own marketplace; consent for the organiser's newsletter collected in the checkout; messages to attendees; attendee data exportable at any time; and deletion and anonymisation after the event.
0 — The organiser receives no attendee data at all; the platform keeps the buyer relationship entirely.
3 — A guest list visible to the organiser; who is controller, the platform's own marketing to buyers, export or deletion are basic or not described.
5 — Attendee data exportable by the organiser at any time, the organiser named as controller with a data processing agreement offered, buyers able to book without a platform account, newsletter consent for the organiser collectable in the checkout, and messages to attendees from the product.
8 — A white-label set-up in which buyers see only the organiser, the platform stated not to market other events to the organiser's buyers (or the opt-out explained), the platform's marketplace listing optional, deletion and anonymisation of attendee data after the event configurable, and attendee data synced to a named CRM or via API and webhooks.
10 — The organiser owns the relationship and can prove it: the controller and processor roles documented for every data flow, no platform account or platform marketing by default, retention set per event and enforced, and a complete export of orders, attendees and answers that a successor tool can import.
The Conference Organiser
The pages are unusually clear: I am the data controller, the platform is my processor, it will not send my attendees marketing emails or share their data, and on deletion it says "if you want us to delete the data, just ask. It's your data. 100%." A marketing opt-in checkbox in the checkout syncs only opted-in contacts to MailChimp, attendee data exports as a spreadsheet at any time, content is deleted on account closure, the reply-to address points at my account, and an API and developer documents exist. Whether buyers must create a platform account and retention configurable per event are not described, which keeps it off the top level. 1 2 8 13
The Venue Promoter
They state in plain words the organiser is the data controller and they the processor, that they won't send attendees marketing or share their data, that data is deleted on request with timelines published, and that I can export a spreadsheet anytime or sync only opted-in buyers to MailChimp — exactly the mailing list the club owns. Booking without a platform account, retention configured per event, and an import-ready full export are not described on the captured pages, and the white-label set-up is a paid upgrade. 8 13 2 14
The Course Provider
The roles are stated plainly: I am the data controller of attendee data and Ticket Tailor is my processor, with a promise of no marketing emails to my attendees and no data sharing, an opt-in marketing checkbox wired so only consenting contacts sync to MailChimp, export as a spreadsheet, and deletion on request. We found no public information on whether buyers must create a platform account, whether marketplace listing is optional, or retention configured per event. 2 8 13
The Revenue Accountant
Ownership is stated plainly — the organiser is the data controller, the platform the processor, it will not send attendees marketing or share their data, and "if you want us to delete the data, just ask. It's your data. 100%." — with an email opt-in checkbox in the checkout wired to MailChimp so only consenting buyers sync, spreadsheet export, deletion timelines published, and API access for moving the data. Retention is not shown as configurable per event, and I found no public information on whether buyers need a platform account or on any marketplace listing. 2 5 8 13
The Data Protection Officer
The pages are unusually direct on roles: the organiser is the data controller and the platform the processor, no marketing is sent to attendees, an opt-in checkbox feeds only consenting contacts to the organiser's MailChimp account, and deletion on request is promised with seven-day live-system and thirty-day backup timelines alongside spreadsheet export before account closure. A white-label upgrade and the ability to hide sensitive data and remove door-team access after the event round this out; we found no public information on retention set per event or an optional marketplace listing. 8 13 2 11
The Skeptic
This is the part I poke hardest at, and it holds: the organiser is named controller and the platform processor, the pages state it won't send attendees any marketing emails or share their data, deletion on request is offered ("It's your data. 100%."), export before account closure is required by the terms, an opt-in checkbox in the checkout syncs only consenting contacts to MailChimp, and reply-to defaults to the organiser's own email. Short of the top: we found no public information on whether buyers must create a platform account or on a marketplace listing, retention is not shown as configurable per event, and the documented export is a spreadsheet list plus API and MailChimp synchronisation — a complete importable handover is not described. 13 8 2
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where attendee, order and payment data are hosted, and who the subprocessors are (hosting, payment providers, email delivery, analytics, support). Independently sourced by the sovereignty pipeline; attendee lists show who goes where and when, and a conference list holds names, employers and dietary or accessibility answers, so the whole chain counts, not only the database.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (payments, email, analytics, support) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, a self-hosted or on-premises option or data export and deletion documented, and certifications published with their scope rather than implied.
The Conference Organiser
The contracting entity is Zimma Ltd, registered in England and Wales with English law and the UK Information Commissioner's Office as supervisory authority, while the servers are in Ireland on named Amazon Web Services European infrastructure in Dublin, encrypted at rest and in transit. A subprocessor list gives locations and transfer safeguards — email via MessageBird within the EU, Stripe and Square in the EU with possible US transfers under contract clauses, PayPal in the United States processing payment data as a controller in its own right, Cloudflare data centres worldwide, and analytics from Amplitude and Google — but no ISO 27001 or SOC 2 certification is stated on the captured pages. 2 7 13 14
The Venue Promoter
Servers are documented in Ireland on AWS's Dublin infrastructure, and the subprocessor list names locations and safeguards: SparkPost in the EU, Stripe and Square in the EU with possible US transfers under stated clauses, PayPal in the United States, Cloudflare worldwide, with standard contractual clauses and adequacy decisions cited. The contracting entity is Zimma Ltd in England and Wales under English law — European, though not an EU entity — and the only certification stated is PCI DSS, with no ISO 27001 or SOC 2 on the captured pages. 2 13 14
The Course Provider
The chain is named and mostly European: hosting on AWS infrastructure in Dublin with encryption at rest and in transit, EU-only email delivery through SparkPost, and a published sub-processor list giving each provider's location and the safeguards for any US transfers, with GDPR-compliant contracts stated for all of them. The contracting entity is Zimma Ltd registered in England and Wales under English law, PayPal's infrastructure sits in the United States, Cloudflare runs data centres worldwide, and we found no public information on ISO 27001 or SOC 2 certifications. 2 13 14
The Revenue Accountant
Hosting is documented as EU — servers in Ireland on AWS's Dublin eu-west-1 infrastructure — with a subprocessor list naming providers, purposes and locations, stated safeguards such as standard contractual clauses for US transfers, EU-only SparkPost email infrastructure and data processing agreements with all sub-processors. The contracting entity is Zimma Ltd, registered in England and Wales under English law, so it is European but not an EU entity, and no ISO 27001 or SOC 2 certification is stated. 2 13 14
The Data Protection Officer
Hosting is named as AWS Europe in Dublin with encryption at rest and in transit, email goes out through EU-only MessageBird (SparkPost) infrastructure, and a public sub-processor list gives locations and transfer safeguards. But the contracting party is Zimma Ltd registered in England and Wales under English law with the UK ICO as supervisory authority, PayPal sits in the United States if chosen, analytics and advertising run through Amplitude, Google and Facebook without a stated safeguard in the captured pages, and we found no public information on certifications such as ISO 27001. 14 13 2 7
The Skeptic
Hosting is named and European — AWS Europe in Dublin, eu-west-1, encrypted at rest and in transit — with a published sub-processor list giving locations and safeguards: email via SparkPost only inside the EU, Stripe and Square on EU infrastructure with US transfers under stated safeguards, though PayPal sits on US infrastructure as a controller and Cloudflare operates worldwide. But the contracting entity is Zimma Ltd in England and Wales under English law with the UK ICO as supervisory authority, analytics run through Google and Amplitude, and we found no public information on ISO 27001 or SOC 2 certifications. 14 13 2 7
Pricing transparency
not rated — the vendor publishes no price
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How this is scored
Whether an organiser can compute the real cost of an event from public pages alone: the fee per ticket or per registration (fixed, percentage or both), payment processing fees, whether fees are charged to the organiser or added to the buyer's price, free events, subscriptions or credit packs, payout and refund fees, add-ons (seating, white label, badges, box office), hardware rental, minimums and term, and VAT on the fees.
0 — No public prices at all; every organiser is a sales call.
3 — A starting price or "free for free events" exists, but the fee for paid tickets, payment fees or who pays them is unclear.
5 — The fee per ticket and the payment processing fees are public with the main inclusions, but at least one commonly needed piece (refund fees, white label, seating, box office, hardware) is unpriced or "on request".
8 — Every fee published with its rule (per ticket, percentage, cap), the share paid by buyer and organiser stated, add-ons and hardware priced, payout and refund fees listed, and VAT treatment of the fees stated.
10 — Complete price computability: the cost of an event derivable for a given ticket price, ticket count and payment mix, with every add-on, hardware, support and payout fee and the cancellation and data-return terms published.
The Conference Organiser
The model itself is transparent: no contracts, setup fees or monthly charges, "just a simple flat fee for every ticket sold", five free credits at signup, free events free under a fair-use policy, charities get 50% off our fees, and fees can be passed to buyers with me setting the exact amounts. But the captured pages never state the actual fee per ticket, the payment processing fee, or the prices of the white-label upgrade and SMS reminders, so I cannot compute what my congress would cost, and the terms add that fees are non-refundable even if the event is cancelled. 1 2 5
The Venue Promoter
The shape of the price is public: a flat fee for every ticket sold, no contracts, setup fees or monthly charges, free for free events under a fair-use policy, half price for charities, prepaid credits with five free at signup, the option to pass fees to the buyer, and a thirty-day money-back guarantee. But the captured pages, including the pricing page, never state the fee amount per ticket, the payment processing fees, VAT on the fees, or the price of the white-label upgrade, so I cannot compute what a twelve-euro ticket would cost me or the buyer. 1 2 5 6
The Course Provider
The shape of the pricing is public: no contracts, setup fees or monthly charges, a simple flat fee for every ticket sold, free events free under a fair-use policy, five free credits at signup, 50% off for charities, a 30-day money-back guarantee, and the option to pass fees to buyers. But the captured pages never state the flat fee amount itself, payment processing fees are left to the processor, and the white-label upgrade and text reminders carry no figures, so I could not compute the real cost of an eight-week course from these pages alone. 1 2 5
The Revenue Accountant
The pricing model is stated clearly — no contracts, setup fees or monthly charges, a simple flat fee per ticket, free events free with a fair-use policy on free tickets, prepaid credits with five free at signup, 50% off for charities, fees optionally passed to buyers, and fees non-refundable even if an event is cancelled. The fee amount per ticket, the payment processing fees and the white-label upgrade price are not shown on the captured pages, so I cannot compute the cost of an event from them. 1 2 5
The Data Protection Officer
The structure is clear: a flat fee per ticket sold with no contracts, setup fees or monthly charges, free for free events under a fair-use policy, 50% off for charities, five free credits on signup, exact fees settable to pass on to buyers, and a 30-day money-back guarantee. The captured pages give the fee model but not the per-ticket amount or the payment processing fees, and the white-label upgrade is named as a paid upgrade without a figure, so the real cost of an event cannot be computed from what we read. 1 2 5
The Skeptic
"If your event is free, so are we" — I have seen that movie, and here the paid side is documented as a model: a simple flat fee for every ticket sold, no contracts, setup fees or monthly charges, pass-on to buyers optional with the exact amount settable, prepaid credits with five free at signup, a 50% charity discount, a 30-day money-back guarantee, and fees the terms declare non-refundable even if the event is cancelled. But the captured pages give the model without the amount: we found no public information on the per-ticket fee figure, payment processing fee amounts, the white-label upgrade's price, refund fees, or the VAT treatment of the fees. 1 2 5
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined ⚠ unverified | — | uncited Report an error |
| Hosting options | Not determined | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about Ticket Tailor
Is Ticket Tailor European?
Yes, though not from the EU. whats-best.ai classifies Ticket Tailor as UK / wider Europe.
Where does Ticket Tailor store data?
The default storage location for customer data is not stated on the vendor’s pages as of 1 Nov 2026. The vendor’s pages mention Ireland and the EU as hosting locations, per the vendor’s page captured 29 Oct 2026.
Does Ticket Tailor have a free plan?
Not stated on the vendor’s pages as of 1 Nov 2026.
What are the best alternatives to Ticket Tailor?
As of 3 Nov 2026, the panel rates pretix (3/5), Converia (3/5) and doo (3/5) highest among the other 13 Event Registration & Ticketing products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is pretix (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Ticket Tailor alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 29 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Hosting location, Legal entity. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 44 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 8 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 6 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 6 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 5 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (16)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.tickettailor.com Checked 29 Oct 2026 Details →
- 2 Terms of service www.tickettailor.com Checked 29 Oct 2026 Details →
- 3 Features page (seating charts) www.tickettailor.com Checked 29 Oct 2026 Details →
- 4 Features page (check-in app) www.tickettailor.com Checked 29 Oct 2026 Details →
- 5 Features page (payments) www.tickettailor.com Checked 29 Oct 2026 Details →
- 6 Pricing page www.tickettailor.com Checked 29 Oct 2026 Details →
- 7 Privacy policy www.tickettailor.com Checked 29 Oct 2026 Details →
- 8 Data protection / gdpr page www.tickettailor.com Checked 29 Oct 2026 Details →
- 9 Ticket shop, checkout & registration — found from sitemap www.tickettailor.com Checked 29 Oct 2026 Details →
- 10 Payments, payouts, fees & refunds — found from sitemap www.tickettailor.com Checked 29 Oct 2026 Details →
- 11 Check-in, badges & on-site sales — found from sitemap www.tickettailor.com Checked 29 Oct 2026 Details →
- 12 Check-in, badges & on-site sales — found from sitemap www.tickettailor.com Checked 29 Oct 2026 Details →
- 13 Attendee data & the customer relationship — found from sitemap www.tickettailor.com Checked 29 Oct 2026 Details →
- 14 Attendee data & the customer relationship — found from sitemap www.tickettailor.com Checked 29 Oct 2026 Details →
- 15 Terms of service — found from the homepage www.tickettailor.com Checked 1 Nov 2026 Details →
- 16 Security / trust page — found from the homepage www.tickettailor.com Checked 1 Nov 2026 Details →