Privacy policy — Universe

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Facts read from this source

• Data controller Report an error

  “It's important that you know what personal information Universe Experiences Inc. (known here as "we" or "Universe") collects about you, and how we use it. If you are a customer outside North America, the data controller (referred to here as “we” or “Universe”) is the Ticketmaster entity based in the market in which the event takes place:”

• Data controller by country Report an error

  “Country Company Aland Islands Ticketmaster Suomi OY Andorra Ticketmaster Spain S.A.U. Australia Ticketmaster Australasia Pty Ltd Austria Ticketmaster GmbH Belgium N.V. Ticketmaster Belgium S.A. Denmark Ticketmaster Danmark A/S Finland Ticketmaster Suomi OY France Ticketmaster SAS Furstentum Liechtenstein Ticketmaster Schweiz AG Germany Ticketmaster GmbH Isle of Man Ticketmaster UK Limited Mexico Venta de Boletos por Computadora, S.A. de C.V. Netherlands Ticketmaster BV Northern Ireland Ticketshop (NI) Limited trading as Ticketmaster Norway Billettservice AS Svalbard and Jan Mayen Billettservice AS Spain Ticketmaster Spain S.A.U. Sweden Ticketmaster Sverige AB Switzerland Ticketmaster Schweiz AG United Kingdom Ticketmaster UK Limited”

• Seller model Report an error

  “As an open ticketing platform, Universe hosts listings and sells tickets on behalf of companies or individuals. We refer to these individuals or companies who set up events on the Universe platform as "Sellers".”

• Collected Report an error

  “When you create an account, buy a ticket, register for a presale or have a ticket transferred to you by a friend, we will collect your information which depending on service we are providing, may include your contact and billing information.”

• Childrens data Report an error

  “In the few instances where we collect personal information from children, we always seek parental consent and will only ever collect such information for the purposes specified when we collect it.”

• Cctv marketing use Report an error

  “When attending an event at a venue or festival we collect your image and likeness whether this is through CCTV cameras or videographers or photographers on venue of festival sites. This is primarily collected for the safety and security of our fans; however, we sometimes use these images in our marketing or social media posts.”

• Automated decisions Report an error

  “We don’t typically carry out automated decision making but, if we do, we will make it clear where such decisions are being made.”

• User rights Report an error

  “The right to request that your information be erased or restricted from further use. The right to request a copy of the information we hold about you. The right to correct, amend or update information you have given us”

• International transfers Report an error

  “Where your information is transferred outside of the European Economic Area, we will use one of the mechanisms listed below. Standard Contractual Clauses approved by the European Commission Binding Corporate Rules Binding Corporate Processor Rules”

• Retention Report an error

  “We only keep your information for as long as required to provide you with the services you request, for the purposes outlined in this policy and for any legal purposes for which we are obliged to keep the information. We will securely delete your information when it is no longer required for these purposes, in line with our company policies.”

• Security measures Report an error

  “We have security measures in place to protect your information. The security measures we use will depend on the type of information collected.”

• Marketing channels Report an error

  “To contact you with information or offers regarding upcoming events, products or services – this may be via email, via push and web notifications, via SMS, or social media platforms. You can change your marketing preferences at any time”

• Location services Report an error

  “our apps request location permission for functions like browsing events near your location and receiving push notifications about them or seeing yourself on the map at an event.”

• Rights exercise channel Report an error

  “To exercise any of the above rights please contact us using our Webform.”

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Scores citing this record

• The Conference Organiser VAT, invoices & accounting handoff
• The Conference Organiser Attendee data & the customer relationship
• The Conference Organiser European sovereignty
• The Course Provider Attendee data & the customer relationship
• The Course Provider European sovereignty
• The Data Protection Officer Attendee data & the customer relationship
• The Data Protection Officer European sovereignty
• The Revenue Accountant VAT, invoices & accounting handoff
• The Revenue Accountant Attendee data & the customer relationship
• The Revenue Accountant European sovereignty
• The Skeptic Attendee data & the customer relationship
• The Skeptic European sovereignty
• The Venue Promoter Attendee data & the customer relationship
• The Venue Promoter European sovereignty