Privacy policy — Elium

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Facts read from this source

• Entity Report an error

  “Whatever SA (hereafter "ELIUM" and "We") Traverse d'Esope 6 1348 Louvain-la-Neuve (Belgium) Company number (VAT-BE): 0889.962.726 E-mail: privacy@elium.com”

• GDPR Report an error

  “We only use and process your personal data in accordance with the GDPR and any replacement legislation, or any similar regulation under any applicable law”

• Processor roles Report an error

  “We process the personal data of the End-Users on behalf of the Licensee and in accordance with our agreements in that regard.”

• Purposes Report an error

  “More specifically, we rely on processors for hosting, statistical, administrative and marketing purposes.”

• Retention prospects Report an error

  “the personal data of our prospects are retained for a period of five (5) years in our CRM from the time of their last activity.”

• Deletion after termination Report an error

  “In case of termination or expiration of the license agreement, ELIUM will undertake to delete all the personal data of the End-Users available on the Platform within thirty (30) calendar days.”

• Response time rights requests Report an error

  “We will respond as soon as possible, and no later than one (1) month after receipt of the request.”

• Complaint authority Report an error

  “you have the right to lodge a complaint with the competent Data Protection Authority (for Belgium: https://www.privacycommission.be/).”

• Knowledge infrastructure Report an error

  “The knowledge infrastructure for teams, workflows, and AI assistants.”

• On premise Report an error

  “On-premise”

• Capture features Report an error

  “AI Import & Processing Content Editor Structured Templates Decision Tree Multilingual Knowledge Integrations”

• Accuracy features Report an error

  “Expiration Management Multi-Step Approval 360° Analytics Gap Detection Duplicate Detection”

• Serve features Report an error

  “AI Search Smart Assistants Connect with your AI Digest & Alerts External Portals”

• Solutions Report an error

  “Global Operations Customer Service IT Support AI & Data Strategy & Research”

• Microsoft365 Report an error

  “Elium for Microsoft 365”

• Channels Report an error

  “Product documentation Contact Support Developer Docs Templates”

• Status page Report an error

  “PLATFORM STATUS All systems operational”

• License model Report an error

  “"Licensee": refers to any natural or legal person who obtains a license from ELIUM to use the Platform under the conditions set out in a license agreement.”

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