Terms of service (Wrike) — Klaxoon

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Facts read from this source

• Terms revision date Report an error

  “Last revised: April 8, 2025”

• Contracting entity Report an error

  “between Wrike, Inc. or the Affiliate of Wrike, Inc. identified on or associated with an applicable Order”

• Manufacturer address Report an error

  “Manufacturer is Wrike, Inc., 550 West B Street, Floor 4, PMB 2305, San Diego, CA 92101.”

• Service nature Report an error

  ““Service” means Wrike’s and/or its Affiliates’ generally available Software-as-a-Service (“SaaS”) offering”

• Wrike AI generative Report an error

  ““Wrike AI” means any features or functionality made available by Wrike as part of, or in the course of providing, the Service or as an Add-On that utilize generative artificial intelligence trained by machine learning”

• User license types Report an error

  “Users may be provisioned licenses by Customer as Full Users or Limited Users”

• Add ons available Report an error

  “Customer may purchase for additional Fees enhancements and/or additional functionalities for the applicable Service for the respective Subscription(s) (collectively, “Add-Ons”).”

• Seat increase allowed Report an error

  “Customer may increase its number of User licenses for the applicable Subscription during the Subscription Term.”

• Seat reduction not allowed Report an error

  “the number of User licenses may not be reduced during the Subscription Term”

• Phi support Report an error

  “PHI may be uploaded as Customer Data only into those portions of the Service designated by Wrike as suitable for PHI.”

• Phi baa required Report an error

  “upload any PHI to portions of the Service not designated by Wrike as suitable for PHI and without first separately entering into a Wrike Business Associate / Subcontractor Agreement (“BAA”) with Wrike”

• Business use only Report an error

  “the Service is not intended for use by consumers and is only for business and professional purposes”

• Auto renewal Report an error

  “The Subscription will automatically renew for successive Subscription Terms at Wrike’s then-current rates unless Customer provides written notice of its intent not to renew such Subscription prior to the expiration of the then-current Subscription Term.”

• No refunds Report an error

  “WRIKE DOES NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL OR UNUSED SUBSCRIPTION PERIODS”

• Fees increases Report an error

  “Wrike may, in its sole discretion, offer a grace period during which Customer’s Fees will not increase for a certain period of time.”

• Taxes customer responsibility Report an error

  “Customer agrees that Customer is solely responsible for its obligation and payment of any such Taxes”

• Billing timing Report an error

  “Wrike will bill and Customer agrees to pay Fees at the beginning and upon renewal of its Subscription, plus any applicable Taxes”

• Free trial available Report an error

  “Customers are eligible to participate in a free trial of certain Service Subscriptions and Add-Ons (each, a “Free Trial Service”).”

• Free customer account Report an error

  “the Customer Account may be converted to a Free Customer Account (if available for the particular terminated or expired Subscriptions)”

• Free account deletion days Report an error

  “Wrike will automatically delete a converted Free Customer Account and any remaining Customer Data after such Free Customer Account has been inactive for one-hundred-eighty (180) days.”

• Export customer responsibility Report an error

  “it is Customer’s sole liability to export the Customer Data from its Customer Account prior to cancelation, expiration, or termination of its paid-for Subscriptions”

• Backup retention Report an error

  “Wrike may retain backup copies of Customer Data for security, backup, or business continuity purposes for a limited period of time”

• Aggregated anonymous data use Report an error

  “Customer acknowledges that Wrike may use the Aggregated Anonymous Data, both during and after the Term”

• DPA reference Report an error

  “the Wrike Data Processing Addendum available at https://www.wrike.com/legal/trust-center/”

• Infosec addendum Report an error

  “the Wrike Information Security Addendum available at https://www.wrike.com/legal/enterprise-winfosec/”

• Third party services Report an error

  “The Service may contain features or functions that enable interoperation with third party products, services, or content (each, a “Third Party Service”).”

• Beta services as is Report an error

  “ANY “Beta,” “Tech Preview” or Labs services are offered “AS-IS”, “WITH ALL FAULTS”, “AS AVAILABLE””

• Packages URL Report an error

  “Technical support for the Service is provided as set forth at https://www.wrike.com/support-packages/”

• Termination by wrike discretion Report an error

  “Such termination may be made in Wrike's sole and absolute discretion, with or without cause.”

• Resale restriction Report an error

  “market, offer to sell, and/or resell the Service without Wrike’s prior written authorization”

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