Online Whiteboard
Klaxoon
EU origin, foreign-owned Report an errorPanel rating · 6 judges · How to read the stars
Category median
Sovereignty: 1 of 6 dimensions proven
0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Wrike, Inc. · klaxoon.com
Report an error on this page Is this your product? →
Link to this page
Add ?theme=dark to the image address for dark backgrounds.
The badge shows the category and the month of the latest evaluation, and EU-Made where
that is the product’s provenance. It never shows a score.
Klaxoon at a glance
- Vendor
- Wrike, Inc.
- Headquarters
- Incorporated in United States source, captured 1 Nov 2026
- Data hosting
- Not stated on the vendor’s pages as of 1 Nov 2026
- Free plan
- Yes, per the vendor’s own page source, captured 1 Nov 2026
- Starting price
- “Starter Essential visual collaboration features $24.90 host / month Get started Billed annually - up to 4 Pros” (vendor’s words) source, captured 1 Nov 2026
- Panel verdict
- The AI panel rates Klaxoon 3/5, the mean of 6 judges. Klaxoon — the online whiteboard founded in Rennes, now belonging to Wrike, Inc. how scores are made
- As of
- Vendor pages captured 1 Nov 2026; evaluated by the panel 1 Nov 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Klaxoon — the online whiteboard founded in Rennes, now belonging to Wrike, Inc. of San Diego since 2025 — is strongest on facilitation, where scores run 7 to 8, and on security and deployment, also 7 to 8. Timer and pause, sync-all-screens, co-facilitation, breakout rooms, dot voting, built-in video conferencing and one-click launch inside a Microsoft Teams meeting are all documented; so are TLS 1.2 or higher in transit, AES-256 with FIPS 140 at rest, customer-managed keys through Wrike Lock, and self-hosted or air-gapped hosting on the Enterprise plan. Integrations and export sits at 6 at both its minimum and maximum: export is documented only as PDF plus import and export of activities and data, and we found no public information on CSV, editable formats or webhooks. Sovereignty and pricing transparency trail at 5 to 6 on the Wrike, Inc. or affiliate contracting party, an unstated default region, an Enterprise tier reading "Connect with us for pricing" and Elite AI top-ups with no public price. No criterion spread more than a point; persona-weighted totals ranged from 6.3 to 6.8.
Speaks for it
- Facilitation tooling is well covered — timer and pause, sync-all-screens, co-facilitation, breakout rooms, dot voting, built-in video conferencing and one-click launch inside a Microsoft Teams meeting
- Security documentation is concrete — TLS 1.2 or higher in transit, AES-256 with FIPS 140 at rest, customer-managed keys through Wrike Lock, and self-hosted or air-gapped hosting listed on the Enterprise plan
- AI features require administrator approval, the processing providers are named with their regions, and third parties are barred from training general-purpose models on customer data
- EMEA data residency is included from the Starter plan at no extra cost, with a published subprocessor list giving every location and a data processing addendum with Standard Contractual Clauses
- Free and Starter prices and limits are published — a $0 free tier with one open activity, 50 ideas per board, five participants and 500 MB, and Starter at "$24.90 host / month" billed annually for up to 4 Pros
Held against it
- Export is documented only as PDF plus import and export of activities and data, with no public information on CSV, editable or open-format export or webhooks, and the terms put exporting before termination on the customer
- The Enterprise tier — the one carrying single sign-on, SCIM, audit logs and self-hosted hosting — says "Connect with us for pricing", and extra Elite AI action packages carry no public price
- The contracting party is Wrike, Inc. of San Diego or an affiliate, no default region is stated, and support and professional-services subprocessors are listed in the US, Canada and Brazil
- We found no public information on domain capture, retention rules or legal hold, or on what happens to a person's boards when they leave
- Meeting recordings, transcripts and AI summaries are retained for up to 12 months "for quality assurance and training purposes", and we found no public information on a statement for works councils
Best for
- You run remote or hybrid workshops inside Microsoft Teams and want breakout rooms, dot voting, polls and a sync-all-screens command without leaving the meeting
- Your security or procurement review needs named certifications, customer-managed encryption keys and a self-hosted or air-gapped deployment option on the table
- You need EMEA data residency included from the Starter plan at no extra cost with a published subprocessor list, and a US parent is acceptable to your review
- You can plan on the published tiers — the free plan's stated limits and Starter's "$24.90 host / month" annual price — without needing Enterprise-level governance
Avoid if
- You must export board content into other tools as CSV or in an editable format, or depend on webhooks — export is documented as PDF plus import and export of activities and data, and we found no public information on the rest
- You need a computable full annual cost before signing — the tier with single sign-on, SCIM, audit logs and self-hosted hosting is quoted only as "Connect with us for pricing", and extra Elite AI action packages carry no public price
- Your procurement requires a European contracting entity or a wholly EU-located support chain — the terms name Wrike, Inc. of San Diego or an affiliate, and support and professional-services providers are listed in the US, Canada and Brazil
The scores
| Criterion | Panel median |
|---|---|
| Canvas, templates & content | 3.5 of 5 |
| Workshop facilitation & participation | 3.5 of 5 |
| Integrations, import & export | 3 of 5 |
| Sharing, permissions & administration | 3 of 5 |
| Security, AI controls & deployment | 3.5 of 5 |
| European sovereignty | 3 of 5 |
| Pricing transparency | 3 of 5 |
Canvas, templates & content
Show reasoningHide reasoning
How this is scored
What can be put on the board and how fast: an infinite canvas, sticky notes, text, shapes and connectors, freehand drawing and pen input, frames and sections, images, files, documents and video embedded on the board, tables, mind maps, diagrams and flowcharts, a template library for workshops, retrospectives and planning, own templates for the organisation, search across boards, performance on large boards, and AI that clusters, summarises or generates content.
0 — Not a whiteboard; there is no shared canvas to put content on.
3 — A shared board with sticky notes, text, shapes and drawing; templates, embeds, diagrams and large boards are basic or not described.
5 — An infinite canvas with sticky notes, shapes and connectors, frames, images and files on the board, a template library for workshops, retrospectives and planning, own templates saved for the team, and the board usable on desktop, browser and tablet with pen input.
8 — Diagrams, mind maps, tables and kanban on the same board, embeds of live documents and video, templates managed centrally for the organisation, search across all boards, documented limits for large boards (objects, participants), and AI that clusters or summarises notes with its data use stated.
10 — A canvas a whole organisation builds on: structured data on the board (cards linked to records, custom fields), smart diagramming with shape libraries for named notations, offline work with conflict-free sync described, board performance at stated scale, and every content type exportable with its structure.
The Workshop Facilitator
The Board is a real whiteboard — ideas, diagramming and shapes, mindmapping and connectors, free-hand drawing, file import, multiple views and search and filters — with a library of ready-made workshop templates and AI that groups ideas by topic, summarises them into a word cloud and translates them, and per-board idea limits are published. I found no public information on an infinite canvas, frames, tables or kanban on the board, or pen input. 6 2 12 11 4
The Product Team Lead
The board carries ideas (sticky notes), diagramming and shapes, mind mapping, connectors and free-hand drawing on one canvas, with a template library that includes flowcharts and PI Planning, file import, embedded audio and video, search, and AI that groups ideas by topic, writes summaries with word clouds and generates custom templates — enough for our story maps and architecture sketches. We found no public information on tables or kanban on the board, organisation-wide template management, or large-board performance limits (only free-plan caps such as 50 ideas per board). 6 12 2 11 3
The Microsoft 365 Admin
The board gives my teams real workshop material: sticky ideas, free-hand drawing, diagramming shapes with a colour key, mind mapping and connectors, file imports, embedded live Confluence and Google documents plus streamed video, and a library of dozens of named templates such as flowcharts and PI Planning. AI summarises selected ideas with a word cloud, groups them by topic, translates into a hundred-plus languages and drafts action plans, with the terms barring third-party AI providers from training general-purpose models on the data. I found no public information on tables or kanban on the board, on centrally managed organisational templates, or on limits for very large boards beyond the free plan's 50 ideas. 6 11 12 4 2
The Works Council Member
The Board carries ideas with shapes, connectors, mind maps and free-hand drawing, file import, multiple views and search, backed by a template library (flowcharts, retrospectives, PI Planning) and AI that groups ideas by topic, summarises with a word cloud, translates into over a hundred languages and generates action plans and custom templates. We found no public information on tables or kanban on the board, templates managed centrally for the organisation, or stated performance limits for very large boards. 6 2 11 12
The Public-Sector Project Lead
The board carries ideas, shapes, connectors, free-hand drawing, diagramming, mind mapping, file imports and search, with a template library of dozens of workshop methods and a flowchart template using a colour key and connectors; the AI groups ideas by topic, summarises them with a word cloud, translates into over a hundred languages and generates templates and action plans. We found no public information on tables, kanban, centrally managed organisation templates, or documented performance limits for large boards, which holds it just below the top band. 6 11 12 2 3 4
The Skeptic
The Board is documented with ideas, diagramming and shapes, mindmapping and connectors, free-hand drawing, file import, embedded audio and video, and search and filters, plus a template library of dozens of workshop methods and ready-made templates such as a flowchart. AI is real and described: grouping selected ideas by topic, summarising into text and a word cloud, translating into over a hundred languages, and generating action plans and custom templates from prompts, with the providers named and third-party model training ruled out. We found no public information on tables, kanban, frames, centrally managed organisational templates, or performance limits beyond idea counts. 6 2 12 11 3 4
Workshop facilitation & participation
Show reasoningHide reasoning
How this is scored
What it takes to run a session on the board: guests who join without an account, a timer, voting and dot voting, a private or anonymous mode for notes, bringing everyone to the facilitator's view (summon, follow), a presentation or frame mode, locking objects, reactions, breakout areas, an agenda or session plan, built-in audio or video or the call apps the board runs inside, participant limits, and accessibility for participants (keyboard, screen reader, contrast).
0 — No real-time collaboration; only one person can work on a board at a time.
3 — Several people edit the same board in real time and see each other's cursors; facilitation tools and guest access are basic or not described.
5 — Guests join by link without an account, a timer, voting, bringing participants to the facilitator's view, a presentation mode through frames, locking objects, and comments with mentions.
8 — A private or anonymous mode for brainstorming, voting with results and export, breakout areas or assigned frames, a session agenda or facilitator panel, the board running inside Teams, Zoom or Webex meetings, participant limits per session stated, and an accessibility statement for the board.
10 — Facilitation that a large event runs on: hundreds of participants per board with stated limits, facilitator controls over who may edit what and when, session recordings or summaries with their data use stated, a published accessibility conformance report (WCAG), and facilitation features documented step by step.
The Workshop Facilitator
This is close to my weekly kit: a timer and pause, dot voting, a sync-all-screens button to pull everyone to one frame, breakout rooms, co-facilitation, access and participant management, and a built-in video conferencing tool, with activities launchable inside Teams meetings; contributor and audience limits per plan are stated. Accessibility is published as partially conformant with WCAG 2.1 AA at an 87 percent average score, with screen reader, keyboard navigation and high contrast described. I found no public information on an anonymous or private mode for brainstorming. 6 7 2 16
The Product Team Lead
Sessions are covered end to end: sync all screens, timer and pause, co-facilitation, breakout rooms, polls and dot-voting, a Session presentation format, built-in video conferencing plus activities launched inside Teams meetings, with participant limits per activity published for every plan. An accessibility statement exists (WCAG 2.1 AA partial conformance, average score 87%), though we found no public information on an anonymous or private mode for notes, export of voting results, or a session agenda panel. 6 2 7 12 16
The Microsoft 365 Admin
Sessions are well covered for my meeting rooms: timer and pause, syncing all screens to the facilitator's view, co-facilitation, breakout rooms, poll and word-cloud questions with real-time consolidated results, and the activity launches in one click inside a Teams meeting or embeds in a channel tab, with unlimited participants on the enterprise plan and stated contributor counts per plan. Accessibility is documented as partial WCAG 2.1 AA conformance at an 87 percent average score, with keyboard navigation, screen reader and high-contrast support. I found no public information on a private or anonymous mode for brainstorming, on exporting voting results, or on a full conformance report. 6 2 16 7 12
The Works Council Member
Timer and pause, sync-all-screens, co-facilitation, breakout rooms, dot-voting, real-time polls and an integrated video tool are documented, activities launch inside Teams meetings, and participant limits per plan are published alongside an accessibility statement (WCAG 2.1 AA partially conformant, 87% average score). We found no public information on an anonymous or private mode for notes, exportable voting results, or participants joining without an account. 6 2 16 7 12
The Public-Sector Project Lead
Timer and pause, sync all screens, co-facilitation, breakout rooms, dot-voting, polls with real-time consolidation and launching an activity inside a Teams meeting are documented, participant and contributor limits are stated per plan, and there is an accessibility statement declaring partial WCAG 2.1 AA conformance with an average score of 87 percent — exactly the kind of declaration my accessibility review needs. We found no public information on an anonymous or private mode for notes or on exporting voting results. 6 2 16 7 12
The Skeptic
Sessions are well covered: join by URL or session code that the host can lock, timer and pause, sync all screens, co-facilitation, breakout rooms, dot-voting and poll questions with real-time results, and built-in Live video conferencing, plus launching an activity inside a Teams meeting or from Google Meet. Participant and contributor limits are stated per plan, and a published accessibility statement reports partial WCAG 2.1 AA conformance at 87 percent. We found no public information on a private or anonymous mode for brainstorming or on exporting voting results. 6 2 16 7 12
Integrations, import & export
Show reasoningHide reasoning
How this is scored
How the board connects to the work around it and whether the content can leave: apps for Teams, Zoom, Webex, Slack and Google or Microsoft files, a two-way sync with Jira, Azure DevOps or other work tools, embedding boards in Confluence, SharePoint or intranets, a documented REST API and webhooks, import from Miro, Mural or other boards and from CSV or images, and export as PDF, image, CSV of the notes or an editable file another tool can open.
0 — No integration and no export of any kind; content can only be viewed on the vendor's board.
3 — Export as image or PDF and a few named integrations; an API, imports and structured export are basic or not described.
5 — Apps for at least Teams or Zoom and Slack, an integration with Jira or another work tool, embedding a board in other tools, export as PDF, image and CSV of the notes, and a documented API.
8 — A two-way sync with Jira or Azure DevOps that keeps cards and issues aligned, a REST API with webhooks covering boards and items, import from other whiteboards documented, an export in an editable or open format, and a marketplace or app framework for extensions.
10 — Integration and exit both complete: an API that can read and write everything the board holds, a full account export in an open format that another tool imports with structure kept, SDKs or an embeddable board for own applications, and the export and deletion on termination documented.
The Workshop Facilitator
The ecosystem is broad — Microsoft Teams with activities launched in meetings and embedded as channel tabs, Google Meet and Drive, Confluence, Jira tickets and tasks managed from boards, Zapier to 1000+ apps — plus a documented developer portal with a Board API, an embed option, the ability to create own apps, and import and export of data and activities with PDF export. I found no public information on webhooks, CSV export of the notes, import from other whiteboards, or an editable open-format export. 16 4 5 6
The Product Team Lead
The Jira integration lets you access and manage tickets directly from boards and a Jira sync is listed from the Starter plan up, though we found no explicit statement that the sync is two-way. The developer portal documents named APIs (Board, Activity, audit logs, SCIM, an MCP server) with OAuth and app creation, which covers our own automation; on export the pages name PDF and 'import and export of activities' without an editable or open format, and the terms place responsibility for exporting data before termination on the customer. 4 5 6 9 16
The Microsoft 365 Admin
The ecosystem around Teams is broad: native apps for Teams, Outlook and Microsoft 365, Google Meet and Drive, Jira with a sync from the Starter plan, Confluence, OneDrive, Dropbox and Zapier, a documented developer portal with a Board API, OAuth authorisation and the ability to build own apps, plus an MCP connector to Claude and ChatGPT. Export is via PDF with import and export of data and activities, and the terms make exporting before termination the customer's responsibility. I found no public information on export as CSV or in an editable format, on import from other whiteboards, or on webhooks. 4 5 6 16 9
The Works Council Member
Native integrations cover Microsoft, Google, Jira, Confluence, Dropbox, Zapier and Wrike, and a developer platform documents APIs for boards, SCIM, audit logs, embeds and participant activity reports plus custom apps; export is documented as PDF with import and export of activities and data. We found no public information on webhooks, import from other whiteboards, or an export in an editable or open format. 4 5 6 1
The Public-Sector Project Lead
The developer platform documents Board, Activity, Audit Log and SCIM APIs with an embed product and app creation, and named integrations cover Teams (in-meeting launch and tab embedding), Google, Jira sync from the Starter plan upward, Confluence, Zapier and Wrike. Export is documented only as PDF plus import and export of activities and data; we found no public information on webhooks, import from other whiteboards, or an export in an editable format another tool can open. 4 5 6 16 9
The Skeptic
The breadth is real: named apps for Microsoft Teams and Outlook, Google Workspace, Jira, Wrike, Confluence, Dropbox, Okta and Zapier's 1000-plus apps, boards embeddable elsewhere, and a developer portal with documented APIs for boards, SCIM, audit logs and participant activity reports plus an app-building option. Export is documented as import and export of activities and data and PDF export; Jira tickets can be managed from the boards, though a two-way sync is not spelled out. We found no public information on an editable or open-format export, CSV export of notes, webhooks, or import from other whiteboards — and the Wrike terms make exporting your data before termination the customer's own liability. 4 5 6 9
Sharing, permissions & administration
Show reasoningHide reasoning
How this is scored
Who can see and change a board and how the organisation controls it: sharing by link with expiry and password, guest and external-user rules, roles per board, project and team, default sharing settings set by the admin, single sign-on (SAML, OpenID Connect), user provisioning (SCIM), domain capture and control of shadow accounts, audit logs, content retention and legal hold, transfer of boards when a person leaves, and admin reports.
0 — No accounts or permissions; anyone with a board's address can see and edit it, with no way to restrict it.
3 — Boards are shared with named people or by link with view or edit rights; admin controls, SSO and audit are basic or not described.
5 — Roles per board and per team, link sharing that can be restricted or switched off, guest access controlled by the admin, single sign-on with SAML, a user and board admin console, and boards transferred when a person leaves.
8 — SCIM provisioning, domain capture of existing accounts, sharing policies set centrally (no public links, guests only from allowed domains), audit logs exportable to a SIEM, retention rules and legal hold, data classification labels on boards, and admin roles split by scope.
10 — Administration that a regulated organisation can sign off: every sharing and access setting the admin controls listed with its effect, complete audit trails with a stated retention, eDiscovery and export for investigations, delegated administration across subsidiaries, and every control documented in the help centre.
The Workshop Facilitator
There are full Pro licences and limited Audience licences, organisation-level blocking of external users, network and IP restrictions, hosts able to disable joining by URL or session code, SAML 2.0 and OpenID Connect single sign-on, and on Enterprise SCIM provisioning, audit logs and team plus company consoles. I found no public information on link expiry and passwords, domain capture, retention rules or legal hold, or what happens to a person's boards when they leave. 6 7 5
The Product Team Lead
Enterprise brings SAML 2.0 SSO, SCIM and an audit log (also exposed as an API), Team and Company admin consoles, and centrally set restrictions — blocking external users organisation-wide, network/IP filters, disabling joining via URL or session code, restricting uploads and downloads. We found no public information on domain capture, link expiry or passwords, retention rules and legal hold, or transferring a person's boards when they leave. 6 7 5
The Microsoft 365 Admin
Most of what I need to clean up 600 shadow accounts exists on paper: private SSO with any SAML or OIDC identity provider, SCIM provisioning, an audit log API I could plausibly feed to our SIEM, an organisation-level switch that keeps external users out of company activities, IP and network restrictions, and company-level admin consoles. It stops short of what would let me migrate cleanly: I found no public information on domain capture to claim existing accounts on our addresses, on admin-set default sharing rules rather than per-host locking, on retention rules or legal hold, or on transferring a leaver's boards. 7 6 5
The Works Council Member
Single sign-on via SAML or OIDC, SCIM provisioning and audit-log APIs on the Enterprise plan, admin consoles at team and company level, and centrally applied restrictions — barring external users organisation-wide, blocking file upload and download, and network/IP filters — are all documented. We found no public information on domain capture, content retention and legal hold, classification labels on boards, or what happens to boards when a member leaves. 7 6 5
The Public-Sector Project Lead
Single sign-on over SAML or OIDC, SCIM provisioning and audit logs are Enterprise features, the Starter Console and Team/Company management interfaces are named, and administrators can bar external users organisation-wide, restrict networks and IP addresses, block file uploads and downloads, and lock activity joining by URL or session code — useful for guest participation from other authorities. We found no public information on link expiry and passwords, domain capture, retention rules and legal hold, or the transfer of boards when a person leaves. 6 7 5 9
The Skeptic
Enterprise brings SAML 2.0 and OIDC single sign-on, SCIM provisioning and an audit log with its own API, admin consoles at team and company level, an organisation-wide rule that blocks external users from activities, network and IP restrictions, and host-level locking of link access. Participant rights are split between Pro and Audience licences. We found no public information on domain capture of existing accounts, retention rules and legal hold, classification labels on boards, or what happens to boards when a person leaves. 6 7 5
Security, AI controls & deployment
Show reasoningHide reasoning
How this is scored
How the content of the boards is protected and where the product can run: encryption in transit and at rest, customer-managed encryption keys, a dedicated or private-cloud tenant and an on-premises edition, AI features that the admin can switch off and that do not train on customer boards, which AI providers process board content, data loss prevention, deletion of boards and accounts with stated periods, and whether individual activity (logins, contributions, time on board) is tracked and shown to managers, with a statement for works councils. Who processes the data and where, and the certifications, are scored under sovereignty.
0 — Content is not protected in transit, or boards are used for the vendor's own purposes by default with no way to opt out.
3 — Encryption is mentioned and the product is described as secure or GDPR-compliant; AI use, deletion and deployment options are basic or not described.
5 — Encryption in transit and at rest stated, AI features that the admin can switch off, a statement that customer content is not used to train AI models, deletion of boards and accounts with a stated period, and a security page describing the measures.
8 — Customer-managed keys or a dedicated tenant, a private-cloud or on-premises edition documented, the AI providers that process board content named with their location, data loss prevention or classification controls, individual activity tracking described with what managers can see, and a statement or template for works council agreements.
10 — Protection that can be verified: client-side or end-to-end encryption for boards with the method published, an on-premises or sovereign-cloud edition with feature parity stated, no AI processing outside the customer's chosen region, a published penetration test summary, and every security and AI control listed with its effect.
The Workshop Facilitator
Encryption in transit and at rest is stated with TLS 1.2+ and AES-256 under FIPS 140, external penetration tests at least yearly by ANSSI-certified auditors, SOC 2 Type 2 and ISO 27001, customer-managed keys via Wrike Lock, and Enterprise lists self-hosted and air-gapped hosting solutions. The AI providers processing content are named with their regions — Anthropic, Google, Microsoft Azure OpenAI, OpenAI — and third parties are stated not to train general-purpose models on customer data. I found no public information on a statement or template for works council agreements. 7 8 6 10
The Product Team Lead
Encryption in transit (TLS 1.2+) and at rest (AES-256, FIPS 140) are stated, Wrike Lock adds customer-managed keys, and Enterprise lists self-hosted and air-gapped hosting, with yearly penetration tests by ANSSI-certified auditors. AI is controllable — administrator approval required, third parties barred from training general-purpose models on the data — and the AI subprocessors are named with their US and EU regions; but we found no public information on a works-council statement, on what managers can see in the participant activity report, or on a stated deletion period for paid accounts. 7 8 10 6 5 11
The Microsoft 365 Admin
Security is the strongest story here: TLS 1.2 or higher in transit, AES-256 volume encryption with FIPS 140 compliance at rest, customer-managed keys through Wrike Lock, self-hosted and air-gapped hosting on the enterprise plan, and yearly penetration tests by ANSSI-certified auditors. The AI picture lets me hold features back until legal has read the AI addendum: they require administrator approval, the AI providers are named with their regions following the customer's selected choice, and third parties are barred from training general-purpose models on our data. I found no public information on data loss prevention, on what managers can see of individual participation beyond an activity report API, or on a works-council statement. 7 8 6 10 11
The Works Council Member
Encryption in transit and at rest, yearly penetration tests by ANSSI-certified auditors, SOC 2 and ISO 27001, self-hosted and air-gapped hosting at Enterprise, AI gated behind administrator approval with the AI providers named and located, and a statement that third-party providers may not train general-purpose models on the data. A Participant Activity Report API and Enterprise "Advanced Analytics" exist, yet no page describes what a manager can see of an individual's contributions or time on board, and we found no statement for works councils. AI meeting summaries and transcripts are retained up to 12 months "for quality assurance and training purposes" — points my committee would need answered before any agreement under co-determination rules. 7 6 11 8 10 5
The Public-Sector Project Lead
Encryption in transit (TLS 1.2 or higher) and at rest (AES-256, FIPS 140), customer-managed keys through Wrike Lock, yearly penetration tests by ANSSI-certified auditors, SOC 2 Type 2 and ISO 27001, and Enterprise hosting solutions listed as self-hosted and air-gapped give my procurement office something concrete to work with; the AI providers (OpenAI, Anthropic, Google, Microsoft) are named with US or EU processing per the customer's selected region, AI requires administrator approval, and the policy bars third-party providers from training general-purpose models on the data. We found no public information on a statement for works councils, and individual activity is described only through a participant activity report without saying what managers can see. 7 8 6 10 11 9
The Skeptic
Encryption in transit at TLS 1.2 or higher and AES-256 at rest, yearly penetration tests by ANSSI-certified auditors, customer-managed keys through Wrike Lock, and self-hosted or air-gapped hosting listed on the Enterprise tier — this is more than a security badge page. AI requires administrator approval, the providers that process board content are named by region, and third parties are not permitted to train their general-purpose models on it; on the other side, meeting recordings, transcripts and AI summaries are retained for up to 12 months for quality assurance and training purposes. We found no public information on data loss prevention, on what managers can see of individual activity, or on a statement for works councils. 7 8 6 10 11
European sovereignty
panel opinion
Show reasoningHide reasoning
How this is scored
Who the contracting entity and the parent company are, where boards, files and user data are stored and processed, and who the subprocessors are (hosting, CDN, real-time collaboration servers, AI providers, email, support and payment tools). Independently sourced by the sovereignty pipeline; boards hold personal data of participants and often of customers, so the whole chain counts, not only the database. An on-premises or self-hosted edition the customer runs on its own European servers counts as the customer's chain, whatever the vendor's seat.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (AI features, CDN, real-time servers, email, support, payment) run through non-EU providers without a stated safeguard, or EU residency is an option of the top tier only.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, BSI C5, SOC 2) stated — or an on-premises edition documented that keeps every board on the customer's own servers.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor including AI, or an on-premises or open-source edition with no call home, data export and deletion documented, and certifications published with their scope rather than implied.
The Workshop Facilitator
Klaxoon is French by origin but the contracting party is now Wrike, Inc. of San Diego or an affiliate named on the order, with Klaxoon SAS still in the group; the captured pages give different figures for EU storage — the pricing page includes EMEA data residency from the Starter plan at no extra cost, while the privacy policy says eligible customers can arrange EU storage. The subprocessor list is transparent with locations — AWS, Azure and Google in EU or US depending on localisation for the Klaxoon service, alongside some US-based support tools — and a DPA, ISO 27001 and SOC 2 are published, but ownership and the contracting base sit with a US parent. 9 6 8 10 7
The Product Team Lead
Klaxoon has belonged to Wrike, Inc. of San Diego since 2025 and the terms name Wrike, Inc. or an affiliate as contracting party; we found no public information naming an EU contracting entity, though French affiliates (Klaxoon, SAS; Wrike France) appear in the subprocessor list. EU hosting is selectable at no extra cost from the Starter plan on named infrastructure (AWS, Azure, Google Cloud), the full subprocessor chain is published with locations, a DPA and Standard Contractual Clauses exist, and certifications include ISO 27001, ISO 27018 and HDS. Still, support chatbot Ada and Zoom video support run in the US, AI providers process in US or EU depending on the customer's selected region, and the captured pages give different figures for the default region — the pricing page describes an EMEA or US choice, the privacy policy only that 'eligible Customers can arrange' EU storage. 9 10 6 8 7
The Microsoft 365 Admin
Klaxoon was founded in Rennes, but the contract now runs with Wrike, Inc. of San Diego or an affiliate, with French and other EU Wrike entities listed in the group. In its favour, EMEA data centres can be chosen from the Starter plan at no extra cost, the sub-processor list names every provider with its region, including EU AI processing when that region is selected, a data processing addendum is published, and ISO 27001, SOC 2 and HDS are stated. We found no stated default region, and support and professional-services sub-processors sit in the US, Canada and Brazil. 6 10 9 7
The Works Council Member
The contracting entity is Wrike, Inc. of San Diego — or a Wrike affiliate — while EMEA data centres can be chosen from the Starter plan at no extra cost and a published subprocessor list gives every location: Klaxoon storage with AWS, Azure and Google in the EU and Zendesk in the EU, AI providers (Anthropic, OpenAI, Google, Microsoft) US or EU depending on region, and support and professional-services tools in the US, Canada and Brazil. No default region is stated, and the privacy policy says only that eligible customers can arrange EU storage, so the chain is well documented but not guaranteed European. 9 6 10 8 7
The Public-Sector Project Lead
The terms name Wrike, Inc. of San Diego as contracting party (or an affiliate, and the French Klaxoon SAS appears among the affiliates), a published subprocessor list gives locations for the whole chain — Klaxoon storage on AWS in the EU with Azure and Google Cloud by user localisation, AI in the US or EU per selected region, and support or professional-services providers in the US, Canada and Brazil — and a data processing addendum with Standard Contractual Clauses is available. EU residency is offered from the Starter plan at no extra cost on the pricing page while the privacy policy speaks of eligible customers arranging EU storage, and we found no public information on BSI C5; with a US parent and default contracting entity this is a board my data protection officer would scrutinise closely despite the self-hosted option. 9 10 6 8 7
The Skeptic
Klaxoon belongs to Wrike, Inc. of San Diego, and the terms name Wrike, Inc. or an affiliate as the contracting party — the affiliate list includes the French Klaxoon, SAS and Wrike France, SAS, so the contracting entity may vary. EU hosting is offered as an EMEA data-centre choice included from the Starter plan at no extra cost, with the Klaxoon subprocessor chain named and EU-located, while the AI providers and several support and professional-services providers process in the US or EU depending on the customer's region; the captured pages give different figures for EU storage, as the privacy policy says only that eligible customers can arrange it. A data processing agreement is published and ISO 27001 and SOC 2 are stated, so the chain is visible — the US ownership and contracting entity are what weigh against it here. 6 9 10 8 7
Pricing transparency
Show reasoningHide reasoning
How this is scored
Whether a buyer can compute the real annual cost from public pages alone: price per user and tier, how guests, viewers and external participants are counted, limits of the free plan (number of boards, objects, members), which features (SSO, SCIM, audit logs, EU data residency, AI credits, on-premises) cost extra, the enterprise tier's price or minimum, annual versus monthly billing, minimum seats and term.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or a free plan exists, but how cost scales with users, guests or features is unclear.
5 — Tiers are public with their price per user and main inclusions, but at least one commonly needed piece (SSO, EU data residency, guests, AI credits, the enterprise tier) is unpriced or "on request".
8 — Every tier priced publicly with its scaling rule (members, guests, boards), free-plan limits stated, add-ons and AI credits priced, the on-premises or dedicated edition's cost or licence stated, minimum seats, term and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given team size, guest count and feature set, with every add-on, setup, support and AI fee and the cancellation and data-return terms published.
The Workshop Facilitator
Free and Starter are priced publicly with unusually concrete limits — one open activity, fifty ideas and five contributors on Free, twenty contributors and ten gigabytes of storage on Starter at $24.90 host / month billed annually — while Enterprise starts at five Pros with "Connect with us for pricing". AI is metered in Essential and Elite action packages included with subscriptions and the option to buy more Elite actions exists, but I found no public price for those packages or for the self-hosted Enterprise option. 6 9 3
The Product Team Lead
Free-plan limits are documented in unusual detail (one opened activity, 50 ideas per board, 5 participants, 500 MB storage) and Starter is published at $24.90 per host per month billed annually for up to 4 Pros, with the Pro-versus-Audience licensing model and no-cost data residency spelled out. But the Enterprise tier — the only one with SSO, SCIM, audit logs and self-hosted hosting — is 'Connect with us for pricing', extra Elite AI action packages carry no stated price, and monthly billing is limited to the Starter plan. 6 9 3
The Microsoft 365 Admin
The lower tiers are unusually computable: the free plan is $0 with one activity, 50 ideas per board, five participants and 500 MB storage stated, Starter is quoted at "$24.90 host / month" billed annually for up to four Pros, the split between full Pro hosts and limited Audience users is explained with counts, and EMEA residency and Essential AI actions cost nothing extra. What I cannot compute is the tier I would actually buy: Enterprise, with SSO, SCIM, audit logs and self-hosted hosting, says "Connect with us for pricing", and the price of additional Elite AI action packages is not stated. 6 3
The Works Council Member
The free and Starter tiers are public with their limits — free: one open activity, 50 ideas per Board, 500 MB, 5 participants; Starter: "$24.90 host / month" billed annually with up to 4 Pros, 100 Audience and 20 contributors — and data residency costs nothing extra. The Enterprise tier is "Connect with us for pricing", extra Elite AI action packages carry no public price, and the cost of the self-hosted or air-gapped edition is not stated, so a full annual cost cannot be computed from public pages alone. 6 3 9
The Public-Sector Project Lead
Free-plan limits are fully stated (one opened activity, fifty ideas per board, five participants, 500 MB storage, 5 MB per file) and the Starter plan is published as "$24.90 host / month" billed annually with up to four Pros plus audience, contributor and storage limits, while the terms cover upfront annual payment, automatic renewal, no refunds and seat reductions barred mid-term. The Enterprise tier is contact-us pricing, AI is metered in action packages with extra packages available but unpriced, and the self-hosted edition carries no public price, so my procurement office cannot compute the full annual cost from these pages. 6 3 9
The Skeptic
The free tier is honestly bounded at $0 user / month — one activity, 50 ideas per Board, 5 contributors, 500 MB — and Starter is priced at $24.90 host / month billed annually with up to 4 Pros, with audience counts, storage, monthly billing limited to Starter, and minimums of one Pro for Starter and five for Enterprise all public. AI is included as Essential and Elite action quotas rather than an extra line, but the quota sizes and the price of top-up packages are unstated. The tier that carries single sign-on, SCIM, audit logs and self-hosting is Enterprise, and its price is "Connect with us for pricing" — so the real annual cost for the configuration most buyers need cannot be computed from public pages. 6 3 9
European sovereignty — proven facts
1 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Incorporated in US ⚠ unverified | 0/2 pts | 7 Report an error |
|---|---|---|---|
| Hosting location | Not determined ⚠ unverified | — | uncited Report an error |
| Hosting options | Not determined ⚠ unverified | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined ⚠ unverified | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about Klaxoon
Is Klaxoon European?
Partly. whats-best.ai classifies Klaxoon as EU origin, foreign-owned. Its vendor, Wrike, Inc., is incorporated in United States, per the vendor’s page captured 1 Nov 2026.
Where does Klaxoon store data?
Not stated on the vendor’s pages as of 1 Nov 2026.
Does Klaxoon have a free plan?
Yes. Klaxoon has a free plan, per the vendor’s page captured 1 Nov 2026.
What are the best alternatives to Klaxoon?
As of 1 Nov 2026, the panel rates Miro (3.5/5), Collaboard (3.5/5) and FigJam (3/5) highest among the other 12 Online Whiteboard products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Collaboard (UK / wider Europe). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Klaxoon alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 1 Nov 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Data processing agreement, Hosting options. Not confirmed on the vendor’s own pages as captured.
- Weak sourcing — Legal entity. The Terms of Service allow contracting with "Wrike, Inc. or the Affiliate of Wrike, Inc. identified on or associated with an applicable Order", and S7 lists Klaxoon, SAS (France) as an affiliate, so the contracting entity may vary.
- Weak sourcing — Hosting location. No default region is stated, and the Wrike privacy policy now governing klaxoon.com says only that "eligible Customers can arrange" EU storage, which suggests US hosting may be the default.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 13 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 5 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 hosting fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 subprocessors fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
- 6 of the readings below were written against an earlier fact sheet — a fact has been corrected, added or pulled since. Until the panel next runs on this product you are reading the older judgement. Know more? Tell us
Sources (17)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage klaxoon.com Checked 1 Nov 2026 Details →
- 2 Features page (remote workshops) klaxoon.com Checked 1 Nov 2026 Details →
- 3 Features page (AI features) klaxoon.com Checked 1 Nov 2026 Details →
- 4 Integrations page klaxoon.com Checked 1 Nov 2026 Details →
- 5 API documentation developers.klaxoon.com Checked 1 Nov 2026 Details →
- 6 Pricing page klaxoon.com Checked 1 Nov 2026 Details →
- 7 Security / trust page (with legal notice) klaxoon.com Checked 1 Nov 2026 Details →
- 8 Privacy policy klaxoon.com Checked 1 Nov 2026 Details →
- 9 Terms of service (Wrike) www.wrike.com Checked 1 Nov 2026 Details →
- 10 Subprocessor list (Wrike) www.wrike.com Checked 1 Nov 2026 Details →
- 11 Canvas, templates & content — found from sitemap klaxoon.com Checked 1 Nov 2026 Details →
- 12 Canvas, templates & content — found from sitemap klaxoon.com Checked 1 Nov 2026 Details →
- 13 Workshop facilitation & participation — found from sitemap klaxoon.com Checked 1 Nov 2026 Details →
- 14 Workshop facilitation & participation — found from sitemap klaxoon.com Checked 1 Nov 2026 Details →
- 15 Integrations, import & export — found from sitemap klaxoon.com Checked 1 Nov 2026 Details →
- 16 Integrations, import & export — found from sitemap klaxoon.com Checked 1 Nov 2026 Details →
- 17 Security, AI controls & deployment — found from sitemap klaxoon.com Checked 1 Nov 2026 Details →