Privacy policy — Mailjet Email API

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Facts read from this source

• Controller entity Report an error

  “The following Privacy Notice (“Notice”) is applicable to the processing of your personal data by Sinch Email.”

• Providers Report an error

  “We host the website and operate the platform using third parties, including Google Cloud Platform, AWS®, MacStadium and Rackspace®.”

• Regions Report an error

  “Your platform will be hosted from their data centers throughout the United States or Europe, based on where you have selected to deploy our services (no transfers between these separate data center locations occur).”

• Payment providers Report an error

  “We use Stripe®, Chargify, Aria, and Authorize.net to process subscription payments”

• Website tools Report an error

  “We use third-party services either embedded into our website (such as Drift, Optimizely, VWO, Segment™, Split.io and Google® Analytics) or outside of it (such as GitHub®, Unbounce and Twitter®)”

• Customer engagement Report an error

  “We use third-party service providers and platforms (such as Gainsight, Customer.io, Looker, Snowflake, Salesforce, Uservoice, Zapier, and Zendesk) for customer engagement, customer chat, product feedback and customer support ticketing.”

• Data sale Report an error

  “Sinch does not sell personal data and does not allow third parties to use your personal data for their own business interests, without explicit consent from data subjects to do so”

• Dpf certification Report an error

  “Mailgun Technologies, Inc., a US based Sinch company, complies with the EU-U.S Data Privacy Framework (“EU-U.S DPF”) and the UK Extension to the EU-U.S. DPF, as set forth by the U.S Department of Commerce.”

• Transfer mechanism Report an error

  “For transfers of personal data from the EU/EEA to other countries Sinch ensures that the European Standard Contractual Clauses cover the transfers unless an alternative mechanism for lawful transfers is applicable, including the EU-US Data Privacy Framework or Binding Corporate Rules of the third parties importing the personal data”

• Penetration testing Report an error

  “an independent penetration test is conducted annually”

• Security measures Report an error

  “These measures include encryption and redaction, and Sinch has dedicated teams to monitor our information security and privacy practices.”

• Retention email validation Report an error

  “Email addresses in one-way encrypted (irreversible) form, event timestamps and event counts 30 days”

• Notice last updated Report an error

  “Last updated: 29 September 2026”

• Arbitration Report an error

  “If you are an EU or UK resident, you have the right, under certain conditions, to invoke binding arbitration as per the EU-US DPF Principles Annex.”

• DPA panel disputes Report an error

  “Mailgun Technologies, Inc. has committed to cooperate and comply, in compliance with the EU-US DPF and the UK Extension to the EU-US DPF, with the advice of the panel established by the EU data protection authorities (DPA) and the UK Information Commissioner’s Office (ICO)”

Scores citing this record

• The Agency Lead European sovereignty
• The Data Protection Officer Message logs, events & webhooks
• The Data Protection Officer Message data, retention & security
• The Data Protection Officer European sovereignty
• The Shop Operator European sovereignty
• The Platform Engineer European sovereignty
• The SaaS Developer Message data, retention & security
• The SaaS Developer European sovereignty
• The Skeptic Message data, retention & security
• The Skeptic European sovereignty