Terms of service — Easy LMS

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• Entity Report an error

  “These terms and conditions (“Terms and Conditions”) are a legal agreement between the person or entity who is registering for access to use our LMS service (“you”, “your,” or “Client”) and Easy LMS B.V. (“Easy LMS”, “us”, or “we”).”

• Jurisdiction Report an error

  “You hereby consent to the exclusive jurisdiction and venue of the courts of The Hague, the Netherlands in connection with all disputes arising out of or relating to these Terms and Conditions and/or the use of the Service”

• Address Report an error

  “© 2026 Easy LMS B.V. Oude Delft 48, 2611 CD Delft, The Netherlands”

• Channels Report an error

  “you may contact us through the help function in the Service’s dashboard or by email. You cannot contact us by phone.”

• Hours Report an error

  “We will reply to your messages during weekdays, excluding national holidays in the Netherlands, between CET 09:00 and 22:00.”

• SLA Report an error

  “We will try to reply to your message as soon as we can but we cannot give any response times or lead times.”

• Service Report an error

  “These Terms and Conditions govern our respective rights and obligations with respect to your access and use as well as the support of the online learning management system (the “Service”) and the associated electronic documentation (the “Materials”).”

• Content types Report an error

  “We hereby also grant you the right to let your participants (“Participants”) remotely access and use the content (e.g. Courses, Exams, Assessments, Quizzes) that you have created and/or uploaded through your use of the Service (“Content”).”

• Browsers Report an error

  “The Service supports modern versions of all regular browsers.”

• Billing periods Report an error

  “We collect the Fees each month or every calendar year, depending on the subscription you choose through your Account”

• Free tier Report an error

  “we reserve the right to downgrade your subscription to the free version of the Service or block your access and use of the Service”

• Upgrade downgrade Report an error

  “You may upgrade the chosen solution at any time through your Account, after which we will collect the additional Fees for the upgrade. You may also downgrade the subscription.”

• VAT Report an error

  “You are responsible for all sales, excise, VAT and all other taxes associated with your use of the Service other than taxes on our net income.”

• Price increase notice Report an error

  “We may reasonably increase the Fees (and bill your credit card for such increased Fees) upon thirty (30) days prior notice to you.”

• Credit card Report an error

  “We may reasonably increase the Fees (and bill your credit card for such increased Fees) upon thirty (30) days prior notice to you.”

• Auto renewal Report an error

  “As long as you do not terminate the Service before the end of your subscription period, your subscription will automatically renew for the same subscription period (i.e. monthly or yearly).”

• Termination refund Report an error

  “should you terminate the Service during the subscription period, we will not reimburse the Fees already paid for that period, which may be a monthly or an annual period.”

• Self hosted Report an error

  “The Service is hosted on one or more servers either owned or used by us and is accessible by you and the Participants over the Internet.”

• DPA Report an error

  “Our Data Processing Agreement applies to those Personal Data. The Data Processing Agreement forms an integral part of these Terms and Conditions and the agreement with our Clients.”

• Certifications Report an error

  “GDPR-compliant and ISO 27001 certified”

• Ip ownership content Report an error

  “Yes, you, or your licensors own the Content you create or upload making use of the Service, as well as any intellectual property rights in relation to such Content.”

• Resell allowed Report an error

  “You may however offer the Content to Participants for payment of a fee, irrespective of whether this fee is paid by the Participant or by your own customer.”

• Post termination export Report an error

  “In case we block your Account, we will return the Content to you upon your request, to be made within ten (10) days after we have blocked your Account, on the condition that all outstanding Fees have been paid. We will then allow you to access to your Account during a three (3) day period solely to extract and delete the Content.”

• Liability cap Report an error

  “In no event shall our entire liability exceed the total amount paid by you to us.”

• Service changes Report an error

  “We may change, revise, modify or delete (either permanently or temporarily) a part or all of the functionality or scope of the Service at any time at our sole discretion (an “Update”).”

• Rebranding Report an error

  “Changed our company name from Quizworks to Easy LMS.”

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