Terms of service — Lever

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• Last updated Report an error

  “These Terms of Service were last updated August 25, 2023.”

• Entity Report an error

  “Lever, Inc.”

• Address Report an error

  “Lever: 1125 Mission Street, San Francisco, CA 94103, legal@lever.co”

• Governing law Report an error

  “This Agreement is governed by and construed in accordance with the internal laws of the State of California”

• Arbitration Report an error

  “all disputes shall be finally settled by binding arbitration taking place in San Francisco, California”

• Data safeguards Report an error

  “Lever will implement and maintain reasonable administrative, physical and technical safeguards that are designed to prevent any unauthorized use, access, processing, destruction, loss, alteration, or disclosure of any of Customer's data”

• CCPA no sale Report an error

  “Lever will not retain, use, sell, or disclose Customer Data for any other purpose other than for the specific purpose of providing the Services under the Agreement”

• Docs urls Report an error

  “Lever's published documentation located at help.lever.co and the product description exhibit located at www.lever.co/product-description”

• SLA URL Report an error

  “Lever will provide the Services in accordance with the service level agreement exhibit identified at www.lever.co/agreements/sla.”

• Policy URL Report an error

  “Lever will provide the Support Services identified in the applicable Order Form as set forth at https://help.lever.co/hc/en-us/articles/360004708312-Lever-Support-Policy.”

• Annual invoicing Report an error

  “All Fees will be invoiced annually upon the effective date of the applicable Order Form, unless otherwise identified in the Order Form.”

• Payment terms Report an error

  “Lever will bill through an invoice and full payment for invoices issued must be received by Lever thirty (30) days after the electronic delivery date of the invoice”

• Non refundable Report an error

  “Except as expressly set forth in this Agreement, all Fees are non-cancellable and non-refundable.”

• Tax exclusive Report an error

  “Any amounts payable hereunder are exclusive of, and Customer shall be responsible for all taxes, including general sales tax, value added taxes, duties, use taxes, withholdings and other governmental assessments”

• Billing error window Report an error

  “Customer must contact Lever no later than thirty (30) days after the closing date on the first billing statement in which the error or problem appeared, to receive an adjustment or credit.”

• Term renewal Report an error

  “This Agreement will remain in full force and effect for the Service Term as specified in the Order Form and will automatically renew for additional one year periods”

• API export Report an error

  “Lever will provide Customer with tools to pull their Customer Data at any time during the term via API functionality.”

• Post termination retrieval Report an error

  “Once during the Agreement, Lever will make all Customer Data available to Customer for electronic retrieval in a commercially reasonable format upon request prior to the expiration of the Term”

• Post term deletion Report an error

  “After the expiration of the Term, Customer Data will no longer be accessible and will be promptly deleted in accordance with Lever's data retention policy.”

• Customer system access Report an error

  “Customer may in Customer's sole discretion provide Lever access to Customer systems, including without limitation email providers, and Linkedin accounts solely for the purpose of providing the Services.”

• Third party services API Report an error

  “products and professional services that are provided and sold to Customer by third parties which interoperate with or are used in connection with the Service, including, without limitation, via application programming interfaces”

• Functionality protection Report an error

  “Lever will not materially decrease the overall functionality of the Services.”

• Ip ownership Report an error

  “CUSTOMER RETAINS ALL RIGHTS, TITLE AND INTEREST IN ITS CUSTOMER DATA, AND THIS AGREEMENT DOES NOT GRANT LEVER ANY RIGHTS TO CUSTOMER DATA OR THE INTELLECTUAL PROPERTY RIGHTS EMBODIED IN CUSTOMER DATA”

• Liability cap Report an error

  “EXCEED THE AMOUNT ACTUALLY PAID BY CUSTOMER TO LEVER UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS PRECEDING THE FIRST INCIDENT OUT OF WHICH THE LIABILITY AROSE”

• Claims period Report an error

  “Any claim or cause of action arising out of or related to use of the Service or to the Agreement must be filed within one (1) year after such claim or cause of action arose, or be forever waived.”

• Benchmarking prohibited Report an error

  “the software and services may not be accessed for the exclusive purpose of monitoring performance, or functionality, or for any other benchmarking or competitive purposes.”

• Publicity Report an error

  “Lever may use Customer name or logo to identify you as a customer. Any further reference by Lever, including in Lever marketing materials requires the advance written permission of the Customer.”

• Terms modification Report an error

  “Lever reserves the right to periodically modify these Terms of Service upon written notice to Customer, and such modification will become effective in the next service term.”

• Suspension notice Report an error

  “Lever reserves the right to suspend Customer access to the Services fourteen (14) calendar days after such Non-payment Notice.”

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