Change, problem & release management — found from sitemap — EcholoN

Cited by

Facts read from this source

• Change capture classification Report an error

  “Record and classify changes in a structured manner Assess risks and impacts Manage approvals and CAB processes Plan and coordinate changes centrally Account for configuration items and dependencies Manage tasks and responsibilities via workflows”

• Change calendar Report an error

  “The Change Calendar provides those responsible with a centralized overview of upcoming changes.”

• Change templates Report an error

  “For recurring processes, predefined templates and standardised procedures can be used.”

• Change back out documentation Report an error

  “Where necessary, documentation is drawn up prior to implementation setting out the measures that would enable a controlled return to a previous state should problems arise.”

• Cmdb integration Report an error

  “The EcholoN CMDB centrally manages configuration items and their relationships. This information can be incorporated into the assessment of a planned change.”

• Workflow engine customization Report an error

  “With the EcholoN Workflow Engine, such processes can be customized to meet your specific requirements.”

• Workflow engine rules Report an error

  “tasks can be created and assigned, approvals can be requested, roles and responsible parties can be involved, conditions and decision paths can be taken into account, deadlines can be monitored, notifications can be triggered, escalations can be initiated, and follow-up processes can be set in motion.”

• Risk based approval Report an error

  “If the risk is low, the defined process can proceed directly. In the case of higher risk, additional responsible parties, functional departments, or a CAB can be involved in the review.”

• Incident problem change link Report an error

  “Incident → Problem → Change → Configuration Item”

• Cab support Report an error

  “Depending on the specific procedure, individual responsible parties, multiple approval levels, functional departments, or a Change Advisory Board can be involved in the review and decision-making process.”

• Itsm platform integration Report an error

  “EcholoN integrates change management, workflow control, CMDB, and other ITSM processes within a single service management platform.”

• Company Report an error

  “mIT solutions GmbH Quickborner Straße 79 25494 Borstel-Hohenraden”

• Editions Report an error

  “Express Standard Professional Enterprise”

• Software modules Report an error

  “Clients Self-Service Portal UCC Accessibility Solution Configuration Management CMDB CMMS maintenance software Data Integration SAP Connection Workflow Engine Knowledge Base Reporting Tool Extensions and Modules”

1 fact read from this page is not shown because it could not be confirmed on the page as captured.

Scores citing this record

• The Change & Configuration Manager Change, problem & release management
• The MSP Owner Change, problem & release management
• The Municipal IT Lead Change, problem & release management
• The Service Desk Lead Change, problem & release management
• The Skeptic Change, problem & release management
• The Solo IT Admin Change, problem & release management