Pricing page — InvGate Service Management

Cited by

Facts read from this source

• Pro Report an error

  “Pro Popular $500 /agent /year Starts at $2,500/year”

• Pro agent range Report an error

  “5-100 agents”

• Enterprise Report an error

  “Enterprise Custom Starts at $12,000/year Request a quote Any number of agents”

• Msrp disclaimer Report an error

  “Prices listed are Manufacturer’s Suggested Retail Price (MSRP) for the base subscription and do not include taxes or additional fees.”

• Price change policy Report an error

  “Prices may be modified at any time, without prior notice.”

• Free trial Report an error

  “Can I try InvGate Service Management before paying?”

• Free trial details Report an error

  “30-day free trial - No credit card needed”

• Starter features Report an error

  “KEY FEATURES: Unlimited end-users and approvers SSO Integration AI Hub”

• Pro features Report an error

  “EVERYTHING IN STARTER, PLUS: Workflow builder AI Service Agent MS Teams / WhatsApp”

• Enterprise features Report an error

  “WHEN YOU NEED MORE, LIKE: Concurrent seats On-premise hosting Multiple SAML Support”

• SSO integration Report an error

  “SSO Integration Enable user authentication with support for Microsoft, Google, and LDAP/SAML providers. Included Included Included”

• Custom domain ssl Report an error

  “Custom Domain with SSL Ensure brand consistency by using your own DNS name and SSL certificate. Not included Included Included”

• Multiple SAML support Report an error

  “Multiple SAML Support Configure multiple SAML authentication services from different Identity Providers (IdPs). Not included Not included Included”

• Itam Report an error

  “InvGate Asset Management Included Included Included”

• Itam third party Report an error

  “MS SCCM Not included Included Included FileWave Not included Included Included”

• Itil change management Report an error

  “Change Management Not included Included Included”

• Itil core included all Report an error

  “Incident Management Included Included Included”

• Human support Report an error

  “Human support Get assistance directly from InvGate's Support team. Included Included Included”

• Customer success manager Report an error

  “Customer Success Manager A point of contact focused on ensuring your success with our solutions. Not included Included Included”

• Onboarding training Report an error

  “Onboarding and training Not included Included Included”

• Compliance security help Report an error

  “Ad-hoc support from InvGate Compliance and Security teams Request help from our Compliance and Security teams when you need it. Not included Not included Available”

• Availability SLA Report an error

  “99.9% availability Service level agreement. Included Included Included”

• Custom smtp Report an error

  “Custom SMTP server Configure your own outgoing email server Not included Not included Included”

• Dedicated servers Report an error

  “Dedicated servers Services and data hosting in an environment solely for your business. Not included Not included Available at additional cost”

• Data residency Report an error

  “Data residency options Special services and data hosting for country-specific requirements. Not included Not included Available”

• Hot standby Report an error

  “Hot standby system instance Ready-to-use, up-to-date system backup to guarantee uninterrupted operations. Not included Not included Available at additional cost”

• Extended API rate limits Report an error

  “Extended API rate limits Extended API limits for high-volume interactions. Not included Not included Available”

• Agent definition Report an error

  “In InvGate Service Management, agents refer to the licensed users that solve requests and perform related tasks.”

• Migration service Report an error

  “Easy migration Our team ensures your transition to InvGate is fast, smooth, and hassle-free.”

30 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The Change & Configuration Manager Assets, CMDB & discovery
• The Change & Configuration Manager Deployment, integrations & multi-client operation
• The Change & Configuration Manager European sovereignty
• The Change & Configuration Manager Pricing transparency
• The MSP Owner Assets, CMDB & discovery
• The MSP Owner Self-service portal & service catalog
• The MSP Owner Deployment, integrations & multi-client operation
• The MSP Owner European sovereignty
• The MSP Owner Pricing transparency
• The Municipal IT Lead Service desk, incidents & requests
• The Municipal IT Lead Change, problem & release management
• The Municipal IT Lead Assets, CMDB & discovery
• The Municipal IT Lead Self-service portal & service catalog
• The Municipal IT Lead Deployment, integrations & multi-client operation
• The Municipal IT Lead European sovereignty
• The Municipal IT Lead Pricing transparency
• The Service Desk Lead Assets, CMDB & discovery
• The Service Desk Lead Self-service portal & service catalog
• The Service Desk Lead Deployment, integrations & multi-client operation
• The Service Desk Lead European sovereignty
• The Service Desk Lead Pricing transparency
• The Skeptic Service desk, incidents & requests
• The Skeptic Change, problem & release management
• The Skeptic Assets, CMDB & discovery
• The Skeptic Self-service portal & service catalog
• The Skeptic Deployment, integrations & multi-client operation
• The Skeptic European sovereignty
• The Skeptic Pricing transparency
• The Solo IT Admin Service desk, incidents & requests
• The Solo IT Admin Change, problem & release management
• The Solo IT Admin Assets, CMDB & discovery
• The Solo IT Admin Self-service portal & service catalog
• The Solo IT Admin Deployment, integrations & multi-client operation
• The Solo IT Admin European sovereignty
• The Solo IT Admin Pricing transparency