Terms of service — Workable

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• Entity Report an error

  “Workable Software Limited (Company No. 08125469) of 1st Floor, Sackville House, 143-149 Fenchurch Street, London, EC3M 6BL ("Workable")”

• Governing law Report an error

  “This Agreement is governed by and construed in accordance with English law, and the English courts have exclusive jurisdiction.”

• Trial cost Report an error

  “Access to the Services during the Trial will be provided at no cost to the Customer.”

• Trial limitations Report an error

  “The functionality of the Services during a Trial may be limited or restricted.”

• Renewal increase cap Report an error

  “Any such adjustment shall not exceed five percent (5%) compared to the price list of the preceding term for the same plan.”

• Renewal increase notice Report an error

  “Workable shall notify Customer of any such increase at least forty-five (45) days prior to the next Renewal Term.”

• Fees non refundable Report an error

  “Fees are non-refundable and non-cancelable, except as expressly provided in this Agreement or the Order Form.”

• Varies by country Report an error

  “Pricing may vary by billing country.”

• Billing due timing Report an error

  “Fees are due at the beginning of the Initial Term and each subsequent Renewal Term in the currency specified in the Order Form or the Website, as applicable.”

• Service description Report an error

  “Workable provides the Customer with access to Workable’s Software as a Service (“SaaS”) platform for recruitment and human resources management. The SaaS platform includes tools to manage Customer’s hiring process, employee onboarding and management, and storage of Customer's recruitment and employment data (“Services”).”

• Availability Report an error

  “Workable will make commercially reasonable efforts to make the Services available on a seven (7) day per week, twenty-four (24) hour per day basis, excluding scheduled maintenance, unavailability beyond Workable's reasonable control, and any permitted suspensions.”

• Maintenance notice Report an error

  “Workable will provide reasonable notice to Customer at least 24 hours in advance for scheduled downtime, where feasible.”

• Professional services Report an error

  “Workable may also provide Customer with Professional Services for an additional charge. Professional Services will be agreed upon in a Statement of Work or Order Form, as the case may be.”

• Electronic signatures Report an error

  “If the Customer uses electronic signatures via the Services (where this is available), the Customer consents to their use and is responsible for determining their enforceability under applicable local laws.”

• Texting Report an error

  “Customer’s use of the texting feature is subject to the Workable Texting Acceptable Use Policy and all applicable laws in Customer’s jurisdiction, including anti-spam and privacy regulations.”

• Profile enrichment Report an error

  “Workable may enhance a Candidate’s Profile with additional information, obtained from publicly available data or third parties, but does not guarantee its accuracy, correctness, completeness, or that such enhancements will be error-free or ultimately achieve any enhancement to the Profile.”

• Job board distribution Report an error

  “Workable shall distribute Openings that comply with the content standards, posting rules and acceptance criteria of the applicable job boards’ policies. Workable is not responsible for an Opening being rejected or not posted by the relevant job board.”

• AI features ownership Report an error

  “The Customer retains ownership of all data, content, text, prompts, search queries, or other materials provided to the AI-powered Features (“Input”) and the resulting generated output (Output”).”

• AI features as is Report an error

  “The AI-powered Features are optional and provided on an “as is” basis.”

• AI third party models Report an error

  “The Customer acknowledges that Workable’s AI-powered Features may use third-party large language models, foundation models, and hosted services.”

• Marketplace partners Report an error

  “Workable may offer Customers the option to purchase additional products and services that provide functionality that complements the Services and are supplied by third parties (each such third party being a “Marketplace Partner”).”

• Export Report an error

  “Upon termination and at any time until termination, Workable shall provide Customer with tools to export or retrieve its data.”

• DPA Report an error

  “While providing the Services, Workable processes personal data on the Customer's behalf as a data processor (as defined by Data Protection Laws), and will maintain appropriate organisational and technical measures for protection of the security, confidentiality and integrity of such data, as described in the Workable Data Processing Addendum, which is hereby agreed and incorporated in this Agreement.”

• CCPA addendum Report an error

  “If Workable processes personal information of California residents on behalf of the Customer, it shall do so according to the terms of the Workable CCPA/ CPRA Data Processing Addendum are hereby agreed and incorporated in this Agreement.”

• Applicable laws covered Report an error

  ““Data Protection Laws” means all applicable data protection and privacy laws and regulations, including the EU General Data Protection Regulation 2016/679 (“GDPR”), the UK General Data Protection Regulation (“UK GDPR”) and the UK Data Protection Act 2018, the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”), the revised Swiss Federal Act on Data Protection (“FDAP”), and all other successor legislation and regulation thereto.”

• Candidate withdrawal Report an error

  “Customer acknowledges that Candidates shall also have the right to withdraw their application at any time online directly via Workable.”

• Notices email Report an error

  “Customer should send notices, under this Agreement, to Workable’s support at support@workable.com.”

• Ip indemnity Report an error

  “Workable shall indemnify Customer against any third party claim that the Software or the use thereof in accordance with this Agreement infringes a third party patent, trademark, copyright or trade secret under the laws of a country in which the Services are accessed by Customer”

• Ip license Report an error

  “Workable grants Customer a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the Subscription Term.”

• Aggregated use Report an error

  “Customer agrees that Workable may use aggregated data derived from the Customer’s use of the Services to further develop and improve the Services. Such aggregated data is owned by Workable and does not include any information that identifies the Customer or any individual.”

• SLA Report an error

  ““Workable SLA” means the service level agreements applicable to the Services, available at: https://www.workable.com/legal/additional-terms?tab=service-level-agreement, as updated from time to time.”

• Last updated Report an error

  “LAST UPDATED ON MARCH 2, 2026”

• Marketing use Report an error

  “Workable may identify the Customer as a user of the Services and use Customer's trademark and/or logo in certain marketing materials/ for promotional purposes.”

• API professional services Report an error

  “which may include implementation, training, custom solutions, data migration, data export, consulting, or integrations through a Workable API.”

• Force majeure termination Report an error

  “If the force majeure event continues for more than 60 consecutive days, either Party may terminate the affected Services upon written notice without liability.”

• Price list URL Report an error

  “based on Workable’s then-current price list, publicly available at www.workable.com/pricing.”

• Terms download Report an error

  “Terms and Conditions Download”

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