Source
Change, problem & release management — found from sitemap — GLPI
Checked for GLPI on 1 Nov 2026
- Page
- https://help.glpi-project.org/helpdesk/problem
- Checked
- 1 Nov 2026, 10:19 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:2f6d904476477db14fcbe73dc557b81c13246192cd6dd739331c389bbe6de289
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Problem symptoms causes impacts Report an error
“Symptoms, causes and impacts can be referenced. Problems are most often reported by technicians rather than users.”
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Problem link tickets Report an error
“You can attach all related tickets to your problem to get a more global view of the impact.”
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Problem link changes Report an error
“You can link a change if the problem requires a modification to an element of the infrastructure, a procedure, etc.”
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Problem cost types Report an error
“Indicate the different types of cost (time, fixed, material) Indicate the budget affected (the total cost will be directly deducted from the budget indicated)”
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Problem project link Report an error
“If the case requires it, you could add a project.”
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Problem affected items Report an error
“You can add elements affected by the problem. By elements, we mean any element of the park”
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Problem impact analysis prereq Report an error
“To use the impact analye, the materials must have been created previously, either through inventory feedback or manually.”
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Problem notes Report an error
“It is possible to add notes. The note is a free text field with no formatting facility.”
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Problem knowledge base link Report an error
“You can add one or more articles to the knowledge base.”
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Problem source of incidents Report an error
“A problem is the source of incidents that can be tracked in GLPI.”
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Glpi version Report an error
“GLPI 11.0.12 and 12.0.1 are available”
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Free trial Report an error
“45-day free trial”
1 fact read from this page is not shown because it could not be confirmed on the page as captured.
Scores citing this record
- The Change & Configuration Manager Change, problem & release management
- The MSP Owner Change, problem & release management
- The Municipal IT Lead Change, problem & release management
- The Service Desk Lead Change, problem & release management
- The Skeptic Change, problem & release management
- The Solo IT Admin Change, problem & release management