Source

Self-service portal & service catalog — found from sitemap — GLPI

Checked for GLPI on 1 Nov 2026

Page: https://help.glpi-project.org/glpi-12/welcome-to-glpi-12/helpdesk-portal
Checked: 1 Nov 2026, 10:20 UTC
How we may use it: Public page, crawling permitted

Technical details

type: page
http status: 200
content hash: sha256:a8de64532d352a2274f3a9036ce4b348db880d4e123eb96e1b70bbc2982f4553
permission: robots_ok
screenshot: Screenshot on file (internal exhibit, not published)

Cited by

Helpdesk portal purpose Report an error

“The Helpdesk portal serves as the hub for users with a self-service profile. It streamlines communication and centralizes all IT and logistics-related processes.”
Report incident Report an error

“Report an incident: Flag a technical issue (computer failure, printing problem, software bug) and track the progress of its resolution in real time.”
Service request Report an error

“Submit a service request: Order equipment, request access to software, or ask for assistance.”
Knowledge base access Report an error

“Consult the Knowledge Base: Access practical guides, tutorials, and answers to frequently asked questions to resolve issues independently.”
Resource reservation Report an error

“Reserve resources: Book loaner equipment (vehicles, projectors, laptops) as needed.”
Portal customization Report an error

“You can customize this space to suit your specific needs and thereby enhance the user experience.”
Trial Report an error

“45-day free trial”
Service catalog module Report an error

“Service Catalog”
Version Report an error

“GLPI 11.0.12 and 12.0.1 are available”