Terms of service — Contentsquare

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Facts read from this source

• Document name Report an error

  “CONTENT SQUARE MASTER SERVICE AGREEMENT”

• DPA location Report an error

  “the provisions of Contentsquare’s Data Processing Agreement (located at: https://contentsquare.com/privacy-center/data-processing-agreement) shall apply”

• Scc execution Report an error

  “Execution of this MSA and/or any Order Form shall be deemed as execution of the DPA and the Standard Contractual Clauses incorporated by reference thereto.”

• ISO 27001 audit Report an error

  “Contentsquare uses appropriately recognized accreditors to conduct audits in accordance with ISO 27001 or other similarly recognized standards (“ Information Security Management”)”

• SOC 2 scope Report an error

  “shall be limited to security topics that are not already covered by the SOC 2 or ISO 27001”

• Customer penetration testing Report an error

  “Customer may conduct periodic technical security tests (manual penetration tests) and audits of Contentsquare’s systems holding or containing any Customer Data”

• Applicable laws Report an error

  “GDPR”), Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector (“e-Privacy Directive”), the UK Data Protection Act 2018 (“UK GDPR”)”

• Dora addendum Report an error

  ““DORA Addendum” means the addendum for the applicability of DORA (as defined therein) found at https://contentsquare.com/legal/addendum-DORA”

• Retention visitor data Report an error

  “Contentsquare shall delete or anonymize Visitor Data, by default no later than thirteen (13) months from its collection”

• Access period extension Report an error

  “The Access Period may in certain cases be extended for an additional cost, subject to the Parties signing an additional Order Form”

• Customer ownership Report an error

  “Customer Data processed through the use of the CS Service is and will remain, owned by Customer.”

• No sale Report an error

  “In no event shall Contentsquare or its Affiliates sell Customer Data to third parties for any marketing or advertising purposes whatsoever.”

• Deletion on noncompliance Report an error

  “the Parties agree to cooperate in good faith to delete any such Personal Data from the CS Service”

• Permitted personal data Report an error

  ““Permitted Personal Data” means only such Visitor Personal Data which is necessary for the provision of services under this Agreement that the CS Service is designed to process, namely, IP address, online unique ID (Cookie ID), website and mobile app technical information, online behavioral data”

• Usage metrics Report an error

  “When applicable, the maximum number of Page Views Per Year on Customer Site(s) is set out in the Order Form as PVPY”

• Ml license Report an error

  “use Customer Data in an anonymous or aggregated form where no such information could directly identify or will reasonably be used to identify Customer, Customer’s Users or its Visitors, for benchmarking or machine learning purposes”

• Invoice annually advance Report an error

  “Contentsquare shall invoice Customer for the Fees annually in advance”

• Payment terms Report an error

  “payment is due within thirty (30) days from Customer’s receipt of the invoice”

• Renewal increase cap Report an error

  “Fees may be revised annually with effect from the start of each Renewal Term, such increase not to exceed the greater of 3% or the annual increase of the Consumer Price Index.”

• Overage Report an error

  “Contentsquare may invoice over-usage fees annually in arrears at Contentsquare’s then-applicable rate or, if specified in an Order Form, at the overage rate”

• Non cancellable Report an error

  “Once executed, Order Forms are non-cancellable and non-refundable except as expressly agreed in the relevant Order Form.”

• Tax responsibility Report an error

  “Customer is responsible for paying all Taxes associated with its purchases hereunder.”

• Free trial Report an error

  “Contentsquare may provide certain CS Services on a trial basis free of charge, solely for Customer’s internal evaluation (“Free Trial”)”

• Freemium Report an error

  “subscribe to certain Freemium Services, such participation shall be governed by the terms found at https://contentsquare.com/legal/early-access-program-terms-and-conditions/ and https://contentsquare.com/legal/freemium-services-agreement/”

• Termination notice Report an error

  “either Party gives written notice to the other to terminate the Order Form not less than ninety (90) days before the end of the Initial Term or any Renewal Term”

• SLA location Report an error

  ““Service Level Agreement” means Contentsquare service level agreements as may be in effect from time to time found at https://contentsquare.com/legal/support-package-slc/”

• Late payment interest Report an error

  “charge interest, accruing each day, at a monthly rate equal to the lesser of 1.5% per month or the maximum rate permitted by applicable law”

• Work product license Report an error

  “Contentsquare grants to Customer a nonexclusive, for the duration of legal protection, worldwide, royalty-free license to use deliverables created for Customer during performance of Professional Services (“Work Product”)”

• Professional services hours Report an error

  “any purchased Professional Services hours that remain unused after the end date specified in the Order Form will expire and may not be carried over or used for any other purpose.”

• Documentation URL Report an error

  ““Documentation” means Contentsquare’s then-current technical and functional documentation for the CS Service at https://docs.contentsquare.com .”

• Contracting entity section Report an error

  “the applicable Contentsquare Contracting Entity set forth in Section 11.11 (“Contentsquare”)”

• Security safeguards URL Report an error

  ““CS Security Safeguards” means the Contentsquare security standards found at https://contentsquare.com/legal/contentsquare-security-safeguards/”

• Script blocking Report an error

  “enables the CS Service to function, including for the purpose of blocking or preventing collection of personal data other than Permitted Personal Data”

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