Terms of service — Convert Experiences

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Facts read from this source

• Entity name Report an error

  “provided by Convert Insights, Inc. (“Convert”)”

• Effective date Report an error

  “EFFECTIVE DATE: JULY 11, 2025”

• Address Report an error

  “901 N Market St Suite #100 Wilmington DE 19801 United States USA”

• Governing law Report an error

  “will be governed by and construed in accordance with the laws of the state of Delaware, USA without regard to conflict of law provisions”

• Arbitration Report an error

  “will be settled solely by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association”

• No refunds Report an error

  “No refunds under any circumstances.”

• Billing model Report an error

  “you are required to pay the fees described on the Website by giving your credit card information and agreeing that Convert may charge that credit card a monthly fee until you close your account”

• Auto renewal Report an error

  “Your subscription agreement allows for auto renewal or annual renewal of services. Upon renewal, the subscription fees will be automatically charged to your credit card.”

• Extra fees Report an error

  “Some features and functionalities of the services may require the payment of additional fees.”

• Free trial Report an error

  “If you register for a free trial of the service, Convert will make the service available to you on a temporary, no-cost basis”

• Trial no warranty Report an error

  “the service is provided “as is,” without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement”

• Internal use only Report an error

  “You agree to use the services solely for your company’s internal business purposes”

• No reverse engineering Report an error

  “Attempt to reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or underlying structure from the services.”

• Competitor ban Report an error

  “The services are expressly prohibited for use by competitors of Convert.”

• Min age Report an error

  “Use of Convert’s services by persons under sixteen (16) years of age is strictly prohibited.”

• GDPR CCPA Report an error

  “in compliance with applicable data protection laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR)”

• Ssl encryption Report an error

  “All credit card details will be handled securely to ensure confidentiality and SSL encryption is employed to ensure sensitive data is protected.”

• Under 16 deletion Report an error

  “If we become aware that we have collected PI/D from anyone under sixteen (16) without verified parental consent, we will take steps to delete that information promptly.”

• Response time Report an error

  “Convert has a response time for customer queries via email or telephone and we will respond within 48 hours.”

• Third party Report an error

  “Convert enables you to integrate certain third-party tools with the service. A current list of available integrations is provided at https://www.convert.com/integrations/.”

• No vendor liability Report an error

  “Convert does not control, support, or provide warranties for any third-party products, services, or platforms integrated with the service.”

• Modifiable Report an error

  “Convert reserves the right to add, suspend, or discontinue support for third-party integrations at any time and for any reason, without prior notice.”

• Liability cap Report an error

  “In no event shall Convert’s total aggregate liability to you for any claims arising from or related to your use of the website or services exceed the greater of one hundred dollars ($100) or the total amount you paid to Convert in the twelve (12) months preceding the event giving rise to the claim.”

• Customer indemnity Report an error

  “You agree to defend, indemnify, and hold harmless Convert, its officers, directors, employees, and agents”

• Warranty disclaimer Report an error

  “The services are provided “as is” and “as available,” without any warranties or conditions of any kind, either express or implied.”

• Taxes customer Report an error

  “You are responsible for paying all applicable sales, use, and other taxes related to your purchase, acquisition, and use of the service, excluding taxes based on Convert’s net income.”

• Claims deadline Report an error

  “Any cause of action by you with respect to our Website or Service must be instituted within one (1) year after the cause of action arose or be forever waived and barred.”

• Termination right Report an error

  “Convert reserves the right to suspend or terminate your access to the website and services, at its sole discretion and without prior notice, for any reason”

• Term change notice Report an error

  “Unless otherwise required by law, such changes will become effective 90 days after we provide notice.”

• Plausible Report an error

  “We use Plausible Analytics, a privacy-friendly analytics tool hosted in the EU. It does not use cookies or collect any personal data.”

• Linkedin Report an error

  “We also use the LinkedIn Insight Tag to measure the performance of our LinkedIn advertising campaigns.”

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• The Growth Lead Analytics, data export & integrations
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• The Product Engineer Analytics, data export & integrations
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• The Skeptic Analytics, data export & integrations
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