Terms of service — found from the homepage — Reservio

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Facts read from this source

• Provider Report an error

  “Reservio is a web service/product owned and operated by Reservio, s.r.o., business ID No.: 293 76 033 (hereinafter referred to as the “Provider”). The Provider's registered office is at Palachovo náměstí 799/5, Starý Lískovec, 625 00 Brno, Czech Republic.”

• Language precedence Report an error

  “In the event of any differences between the English and Czech language versions of these Terms and Conditions, the English version will prevail.”

• Adyen Report an error

  ““Adyen” means Adyen N.V., with its registered office in the Netherlands, Simon Carmiggeltstraat 6-50, 1011 DJ, Amsterdam, registration number: 34259528.”

• Terms change notice Report an error

  “The Provider agrees to notify Users of changes to these Terms by email at least 10 calendar days prior to the effective date of the new version of the Terms.”

• VAT Report an error

  “VAT at the statutory rate will always be added to any prices stated in the Price List.”

• Currency Report an error

  “Prices in the Price List are quoted in local currency or in US dollars (USD).”

• Annual adjustment Report an error

  “The Provider is entitled to unilaterally adjust the agreed prices for RESERVIO Services annually, starting from 1 January of the calendar year 2026, depending on the inflation rate in the Czech Republic.”

• Free version Report an error

  “The basic version of the RESERVIO Booking System is completely free for all Users.”

• Payment methods Report an error

  “The RESERVIO Services can be paid for by a credit card, PayPal, bank transfer and other payment methods listed on the Website or in the Administration, which may vary from country to country.”

• Sms no refund Report an error

  “As part of the Premium Services, it is also possible to order a SMS notification function and purchase an SMS package. No refunds will be made once the SMS package has been purchased.”

• Auto renewal Report an error

  “Premium Services purchased by the Partner can be automatically renewed (if technically possible) if the Partner has chosen such option in the Premium Service order”

• Refund window days Report an error

  “All Premium Services may be cancelled and a refund requested within 15 days of the activation date. This does not apply to orders that were paid for using discount codes or vouchers.”

• Refund time limit Report an error

  “The refund will be made within 50 calendar days from the date the Provider received the Partner´s request.”

• Termination notice Report an error

  “Both the User and the Provider are entitled to terminate the concluded RESERVIO Services agreement by giving one month´s written notice”

• Contract term Report an error

  “RESERVIO Service agreements are usually concluded for a period of 6 months or longer, unless otherwise expressly agreed between the User and the Provider.”

• Erasure after termination Report an error

  “The Provider reserves the right, at any time from the date of termination of the RESERVIO Services, to erase all User data without prior notice.”

• Pci dss Report an error

  “the Partner declares that it will comply throughout the use of RESERVIO Payment Services with the PCI DSS Standards”

• Contractual penalty Report an error

  “the Partner will pay to the Provider a one-off contractual penalty of CZK 100,000 (or its equivalent in foreign currency) for each individual event of breach of the obligation”

• Marketplace regions Report an error

  “the RESERVIO Marketplace service is only active in certain regions, depending on the Provider´s current support; a list of countries where RESERVIO Marketplace can be activated is available here.”

• Service scope Report an error

  “RESERVIO Services mean, collectively, the RESERVIO Booking System, the Premium Services, the RESERVIO Payment Services, the Payment Terminal Rental Service and the RESERVIO Marketplace service”

• Payment service nature Report an error

  “considered to be technical services that facilitate and support the provision of payment services of the Payment Processor and are therefore not payment services”

• Terminal rental tiers Report an error

  ““Payment Terminal Rental Service” means together the Basic Payment Terminal Rental Service and the Superior Payment Terminal Rental Service.”

• Card data deletion Report an error

  “undertakes to properly inform the End Customer about the storage of card data and that the End Customer may delete such data at any time”

• Withdrawal grounds Report an error

  “(iii) the Partner is in default of payment of any amount for RESERVIO Services for more than 14 calendar days;”

• Jurisdiction penalty delay Report an error

  “the Partner is obliged to pay the Provider a contractual penalty of 0.5 % of the amount due for each, including incomplete, day of delay.”

Scores citing this record

• The Independent Consultant Reminders, payments & no-show protection
• The Independent Consultant European sovereignty
• The Independent Consultant Pricing transparency
• The Data Protection Officer Reminders, payments & no-show protection
• The Data Protection Officer Integrations, API & data export
• The Data Protection Officer European sovereignty
• The Data Protection Officer Pricing transparency
• The Practice Owner Reminders, payments & no-show protection
• The Practice Owner European sovereignty
• The Practice Owner Pricing transparency
• The Sales Team Lead Reminders, payments & no-show protection
• The Sales Team Lead European sovereignty
• The Sales Team Lead Pricing transparency
• The Salon Owner Reminders, payments & no-show protection
• The Salon Owner European sovereignty
• The Salon Owner Pricing transparency
• The Skeptic Reminders, payments & no-show protection
• The Skeptic European sovereignty
• The Skeptic Pricing transparency