Security / trust page — found from the homepage — Reservio

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Facts read from this source

• GDPR Report an error

  “We protect sensitive data according to the strict rules of GDPR and European legislation.”

• Lgpd Report an error

  “We apply measures under the strict Brazilian law for the processing and handling of personal information.”

• Privacy shield Report an error

  “The Exchange of personal data between the EU, Switzerland, and the US is subject to the Privacy Shield framework.”

• Ssl certificate Report an error

  “All data entered into Reservio is transferred encrypted using an internationally recognized SSL certificate.”

• Password hashing Report an error

  “It is recorded as an imprint using bcrypt, which prevents possible theft.”

• Payments Report an error

  “All online payments for our plans and premium services are managed by our partner company 2Checkout.”

• Pci dss Report an error

  “It adheres to the strictest international standards and is PCI DSS Level 1 certified (The Payment Card Industry Data Security Standard), which is currently the highest standard for online payment security.”

• Uptime Report an error

  “Reservio has a web and app uptime of 99.9% or higher.”

• Data centers Report an error

  “We use DigitalOcean, Amazon Web Services, and Google Cloud in Frankfurt, as well as Nethost in Prague and Brno.”

• Backups Report an error

  “Data is backed up daily, so we can restore any data from any point in time.”

• Failover Report an error

  “In the case that problems arise with our standard data centers, they are immediately substituted by backup databases in Prague, Brno, and Frankfurt.”

• Monitoring Report an error

  “All user operations are stored in ELK (Elasticsearch, Logstash, and Kibana), where we look for errors or anomalies.”

• Vulnerability scanning Report an error

  “We use automated tools like Clair and Dependabot that not only identify risk areas but also proactively search for security updates.”

• Encryption Report an error

  “All data sent to or from the Reservio is transferred encrypted using 256-bit encryption.”

• Ssl labs rating Report an error

  “They have an "A+" rating in Qualys SSL Labs tests, which means we use only strong encryption suited for maximum security.”

• Data retention Report an error

  “You can choose either the recommended timeframes or meet the unique needs of your business with custom settings.”

• Marketing consent Report an error

  “Reservio allows you to manage whether a confirmation prompt pops up when people book.”

• Custom terms Report an error

  “If you have your own Terms and Conditions for your clientele, you can add it in the Business settings.”

• Custom privacy policy Report an error

  “You can include your Privacy Policy in the booking process.”

• Incident response Report an error

  “They lead to the immediate resolution of any problem in 24/7/365 mode.”

• Password reset Report an error

  “In case of a forgotten password, a user is prompted to enter the email address they used to sign up. They will receive a message with a link to reset their password.”

• Customer care Report an error

  “The user can also use the advice of our specialists and contact the Reservio Customer Care.”

• Step by step guides Report an error

  “If a user comes across any problem, they can use our step-by-step guides.”

1 fact read from this page is not shown because it could not be confirmed on the page as captured.

Scores citing this record

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• The Skeptic Booking page & client experience
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