Privacy policy — Optimizely

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Facts read from this source

• Entities Report an error

  “we are referring to Optimizely North America Inc. and Optimizely AB and their respective affiliates”

• Privacy notice version Report an error

  “V 2026-07. Published 2026-July-01”

• Data privacy framework Report an error

  “EU-US, US-UK AND Swiss-US Data Privacy Framework”

• Controller processor roles Report an error

  “Here, Optimizely is a “data processor” (or similar term under applicable laws), and we have contractually committed ourselves to our customers (typically in the form of our Software Subscription Agreement, and data processing agreement)”

• Sanctioned party checks Report an error

  “Optimizely may use personal information to conduct automated checks against applicable sanctioned-party lists”

• Rights offered Report an error

  “Those include your rights of access, correction, deletion, and restriction to the use of your personal information held by Optimizely, and the rights to be informed, data portability and rights to object.”

• Identity verification for requests Report an error

  “Optimizely will take steps to ensure it verifies your identity to a reasonable degree of certainty before it will process the information protection right you want to exercise.”

• Children age threshold Report an error

  “Our Services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 18.”

• Retention principle Report an error

  “Optimizely will only process and retain your personal information for as long as it is required”

• Recording of calls chats Report an error

  “In case of telephone calls or chat sessions, Optimizely may record such calls or chat sessions to improve the quality of Optimizely’s services after informing you accordingly during that call and, subject to applicable law, receiving your prior consent before the recording begins.”

• Categories of recipients Report an error

  “which may include processing payments, providing web hosting and maintenance services, technology support providers, email and messaging communications providers, analytics providers, data storage providers, and web and video hosting providers and developers”

• Group sharing Report an error

  “Optimizely may transfer your personal information to the locally relevant Optimizely Group entity for the purpose and to the extent necessary to conduct a business relationship.”

• Event participant sharing Report an error

  “Optimizely may share basic participant information (your name, company, and email address) with other participants of the same event, seminar, or webinar”

• Credit card storage Report an error

  “we will only receive the last 4 digits of the credit card number along with transaction-related information”

• Privacy request channel Report an error

  “you may send your request to us by messaging support in the support portal through your Optimizely account”

• Third party ad matching Report an error

  “Optimizely may create a hashed user ID to provide to third party operated social networks or other web offerings (such as Twitter, LinkedIn, Facebook, Instagram or Google).”

• Academy powered by intellum Report an error

  “Optimizely educational resources if you sign up for courses or training at the Optimizely Academy (powered by Intellum)”

• Country specific disclosures Report an error

  “In Schedule I4, Optimizely addresses several country specific aspects”

• Complaint authority advice Report an error

  “If you believe any of our customers or partners has engaged in unsolicited sending of mass email (or SPAM) and that they are using our Products and Services to do so, please contact our Data Protection Officer at DPO@optimizely.com”

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Scores citing this record

• The CRO Consultant Consent & visitor tracking
• The CRO Consultant European sovereignty
• The CRO Consultant Consent & visitor tracking
• The CRO Consultant European sovereignty
• The Data Protection Officer Consent & visitor tracking
• The Data Protection Officer European sovereignty
• The Data Protection Officer Consent & visitor tracking
• The Data Protection Officer European sovereignty
• The E-Commerce Manager Consent & visitor tracking
• The E-Commerce Manager European sovereignty
• The E-Commerce Manager Consent & visitor tracking
• The E-Commerce Manager European sovereignty
• The Growth Lead Consent & visitor tracking
• The Growth Lead European sovereignty
• The Growth Lead Consent & visitor tracking
• The Growth Lead European sovereignty
• The Product Engineer Consent & visitor tracking
• The Product Engineer European sovereignty
• The Product Engineer Consent & visitor tracking
• The Product Engineer European sovereignty
• The Skeptic Consent & visitor tracking
• The Skeptic European sovereignty
• The Skeptic Consent & visitor tracking
• The Skeptic European sovereignty