Privacy policy — Webtrends Optimize

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Facts read from this source

• Entity Report an error

  “Webtrends Optimize, and Accelerate Group Limited are each referred to herein as “Webtrends Optimize”.”

• Controller contact Report an error

  “The data controller for all personal data collected from European data subjects is Webtrends Optimize.”

• Address Report an error

  “Lawrence House, 45 High St, Egham TW20 9DP United Kingdom”

• Saas role Report an error

  “With respect to its SaaS Solutions, Webtrends Optimize is a data processor for all personal data collected on behalf of clients (“Client Data”)”

• No client data sharing Report an error

  “With respect to its SaaS Solutions, Webtrends Optimize does not provide any third party with access to Client Data.”

• Default no pii capture Report an error

  “In its default configuration, the System is configured to prevent the capture of any personally identifiable information.”

• Collected data Report an error

  “The End User’s browser agent-string (also known as the User Agent) which experiment they are exposed to. metrics we have decided to capture that are important to us. IP address, if the feature is enabled. Optimize user ID, an anonymous, randomised identifier.”

• Data deletion SLA Report an error

  “To delete End User data, please submit a request to support@webtrends-optimize.com. Your request will be processed within fifteen (15) calendar days and you will receive a confirmation response when it’s complete.”

• Security tls Report an error

  “When you enter sensitive information (such as log in credentials), we encrypt the transmission of that information using secure transport layer security (TLS).”

• Access request SLA Report an error

  “If you would like this information edited or deleted, we will respond to your request within 30 days,”

• Client deletion after termination Report an error

  “Webtrends Optimize deletes client data, including backups, within thirty (30) days following termination of the agreement.”

• Ip truncation Report an error

  “Webtrends Optimize provides functionality to allow clients to truncate IP addresses.”

• Prohibited data Report an error

  “Webtrends Optimize prohibits clients from using its solutions to collect, store, process, or analyse Prohibited Data, and does not accept liability for Prohibited Data.”

• Default collection Report an error

  “Webtrends Optimize’s SaaS solutions collect a limited amount of personal data by default – (1) IP address; and (2) randomly generated GUID.”

• Augmentation Report an error

  “Webtrends Optimize uses augmentation data from NetAcuity and Device Atlas to provide additional geographical and device information in reports.”

• Data centers Report an error

  “Webtrends Optimize leverages data collection centres in Australia, Netherlands, Dublin. All data is stored in Amsterdam.”

• Opt out saas users Report an error

  “As a user of Webtrends Optimize’s SaaS Solutions, you may not opt out of personal data collection, because such data collection is required to ensure the security and integrity of the data we collect on behalf of our clients.”

• Consent responsibility Report an error

  “It is each Customer’s obligation to obtain End User consents. The Companies do not operate the web site or digital property that its Customers’ End Users interact with, and therefore do not display any consent notices.”

• Retention policy reference Report an error

  “Webtrends Optimize retains Client Data, including any personal data, we process on behalf of our clients in accordance with the Webtrends Optimize Data Retention Policy (Exhibit B of Webtrends Optimize Subscription Service Agreement).”

• Processing locations Report an error

  “Webtrends Optimize may store and process personal information in the U.S., EU member countries, and other countries.”

• Copyright Report an error

  “© 2025 Copyright Accelerate Group Ltd t/a Webtrends Optimize”

Scores citing this record

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• The Skeptic Consent & visitor tracking
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