Terms of service — found from the homepage — BrightLocal

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Facts read from this source

• Entity Report an error

  “The Website is owned and managed by BrightLocal Ltd, a company registered in England and Wales with Company Registration Number 10384626 and having its address at First Floor, Huntingdon House, 20 North Street, Brighton, BN1 1EB, United Kingdom.”

• Jurisdiction Report an error

  “These Terms shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction.”

• VAT exclusive Report an error

  “All Charges quoted on the Website or otherwise payable by you under these Terms are exclusive of any value added tax (VAT) or other applicable taxes or duties for which you shall be additionally liable.”

• Charges non refundable Report an error

  “Subject to clause 6.5, all Charges shall be non-refundable for any reason whatsoever.”

• Annual price change protection Report an error

  “Provided that, if you subscribe to Services on an annual basis, any changes to the Charges will not take effect until the next renewal of your Services.”

• Price change notice Report an error

  “We will provide you with thirty (30) days’ advance notice prior to any changes in Charges by sending an email to the email address registered to your Account, providing notice through the BrightLocal Admin Console, or by similar means.”

• Subscription auto renewal Report an error

  “If you subscribe for a Subscription Service, your Subscription Service shall automatically renew on the same date of each month.”

• Cancellation effect Report an error

  “If you subscribe to a Subscription Service then you may cancel such Subscription Service at any time. Termination will take effect from the end of the current Subscription Service period. Subscription Charges already paid will not be refunded for early cancellation or any other reason.”

• Free trial limit Report an error

  “you are only allowed to have one Account on the Website at a time and may only benefit once from any free trial offered”

• Liability cap Report an error

  “BrightLocal’s liability to you in connection with your use of the Service shall be strictly limited to the Charges paid by you for the preceding twelve (12) months prior to the claim arising or £100, whichever is higher.”

• User minimum age Report an error

  “you are at least 18 years old.”

• GDPR DPA Report an error

  “In order to be compliant with the implementation of the GDPR we have updated our Privacy Policy and revised our use of personal data in line with the most recent guidance from the Information Commissioner’s Office (ICO).”

• International transfers Report an error

  “The Registered User acknowledges that BrightLocal may transfer and process Registered User Data outside of the UK where BrightLocal’s sub-processors maintain data processing operations.”

• Audit rights Report an error

  “no more than once every 12 months, on receiving reasonable written notice from the Registered User allow for audits by the Registered User or the Registered User’s designated auditor”

• Deletion on termination Report an error

  “at the direction of the Registered User, delete any Personal Data and copies thereof (in a format reasonably requested by the Registered User) to the Registered User on termination of the Service Agreement unless required by Applicable Law to store the Personal Data”

• Objection window Report an error

  “A Registered User may object in writing to the processing of its Personal Data by a new sub-processor within thirty (30) days following the notification”

• Breach notification Report an error

  “notify the Registered User immediately on becoming aware of a Personal Data Breach and provide the Registered User with the assistance it requires”

• Agency resale prohibited Report an error

  “only use the Services for the benefit of your Clients as an integral part of your own onward services to the Client and not as a stand-alone service i.e. you shall not offer to resell BrightLocal Services to any third party”

• Beta services disclaimer Report an error

  “BrightLocal shall bear no liability in respect of the provision of such Beta Services or its use by the User for any damage, loss or cause of action”

• Refund third party failure Report an error

  “third party services and network providers cease to make the third party service or network available to BrightLocal, in which event we shall offer you an appropriate pro rata refund of Charges for affected Services”

• Brightlocal credentials for citations Report an error

  “for the creation of business listings and citations on third-party directory platforms, all necessary accounts will be established using credentials (including email addresses, usernames, and passwords) created by BrightLocal”

• Termination by user Report an error

  “Registered Users may terminate their Contract with BrightLocal at any time, for any reason, effective upon receipt by BrightLocal of written or email notice of termination”

• Cancellation channel Report an error

  “unless terminated by you at any time and for any reason via this page within your BrightLocal Admin Console (login required) or by emailing us at contact@brightlocal.com”

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